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Fairfield Inn Salt Lake City/Draper

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12117 S. State Street, Factory Outlet Road, Draper, UT 84020
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1 room 1 adult
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Fairfield Inn Salt Lake City\/Draper
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65 Reviews from our TripAdvisor Community

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Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I stay at marriotts about 100 nights a year all over the country and this was in the bottom 5. My first stay I had a television problem and the man at the desk was apathetic... Not the hugest of problems but the next day they fixed the tv but then the remote didn't work. The manager was nice about... More 

Helpful?
Thank ajrobx
Jessica B, General Manager at Fairfield Inn Salt Lake City/Draper, responded to this review

Hello: Thank you for sharing your feedback regarding your recent stay at the Fairfield Inn by Marriott in Salt Lake City-Draper. It is our goal to provide all of our guests with a problem free stay, and unfortunately we fell short of our goal at this time. Please accept our sincere apology for the issues you experienced with your television,... More 

Argyle, Texas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 14, 2015

Stayed here two weeks. Staff as always, Marriott friendly and helpful. Very convenient for my non driving wife while I worked. She could walk to shopping, restaurants, and movies. Internet was VERY slow unless you upgrade. Only a single washer and dryer. For the first week we had a room next to a door and set of stairs. Advised not... More 

Helpful?
Thank Les G
Jessica B, General Manager at Fairfield Inn Salt Lake City/Draper, responded to this review

Thank you for taking the time to share your experience about the Fairfield Inn in Draper, UT. It appears from your feedback that there were a few challenges during your stay with Internet performance. In today’s modern world, we certainly understand how important Internet performance is to ensuring an enjoyable stay, and I truly apologize for the slow service you... More 

Cape Coral, Florida
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

My wife and I are here on business. The bed was comfortable. Rooms were good size. Breakfast was less than spectacular as eggs were terrible and the waffle maker saved the day. Housekeeping was iffy but all in all staff made up for issues specified. When in area we wi return.

Helpful?
Thank Don V
Jessica B, General Manager at Fairfield Inn Salt Lake City/Draper, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Salt Lake City Draper. As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations in breakfast during your stay. As we strive to... More 

Howell, Michigan
Level Contributor
200 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed October 24, 2015

What a great property! Located near the mountains with spectacular views. Room was spacious, CLEAN, bed comfortable and nice work area. Hot tub was HOT and wonderful. Pool was great. Check in was speedy, efficient. I would stay here every time I visit Salt Lake City

Helpful?
Thank hurricane48
Leicester, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 17, 2015 via mobile

Stayed in this hotel for 7 nights whilst working in Draper. This hotel has recently been refurbished.I found the staff friendly and very helpful. The room was a good size it was also clean and tidy with a coffee maker, microwave and fridge and a comfortable bed. What you expect being part of the Marriott Chain. Good location for the... More 

Helpful?
Thank Si G
Salt Lake City, Utah
Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed October 15, 2015 via mobile

Clean and neat. Attentive staff. Breakfast included scrambled eggs and sausage patties, good coffee. This is a good Marriot property to stay in if you are doing business in Salt Lake City, it is cheaper than the Marriotts that are in town.

Helpful?
Thank Alan A
Maryland
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed October 4, 2015

I have stayed here a number of times and return with the hope for something more each time. I stayed during the renovation construction and then returned once it was completed. I thought the renovation would help but there is something inherently average about the place both in setting and staff.

Helpful?
Thank MarylandMdtravel
Jessica B, Manager at Fairfield Inn Salt Lake City/Draper, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Fairfield Inn Salt Lake City Draper. As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations after the completion of our renovation. As we strive to deliver... More 

Las Vegas, Nevada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 13, 2015

I stayed here for two nights while attending a local event. The staff at both check-in and check-out were very friendly and helpful. The free breakfast offerings were awesome; fresh eggs and sausage daily, along with bread, pastries, cereal, even a waffle maker. Impressive! My room was very nice; king size bed, desk area with comfortable office style chair. Plenty... More 

Helpful?
Thank EZGruv
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2015

We use to stay here all the time but felt like it was going down hill fast. We were in town for a funeral and the price was right so we tried again and it was NOT GOOD at all. The beds need to be replaced BAD. The AC unit sounded like it was going to BLOW UP. Things were... More 

Helpful?
1 Thank Staci H
Jessica B, Manager at Fairfield Inn Salt Lake City/Draper, responded to this review

Thank you for sharing your experience about your recent stay at the Fairfield Inn by Marriott in Salt Lake City-Draper, UT. I am very sorry we did not live up to your (or our own) expectations during your stay. You are correct in your assumption about the storage units in our parking lot; we are currently undergoing a major renovation... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 25, 2015

I stayed here for one night. it is an older hotel but has had cosmetic updates. The front desk staff was friendly, I checked in quickly (utilize mobile check in though). The room had been updated but still had a musty old hotel smell, low ceilings, etc. Unfortunately, when I showered in the morning I had to experience luke warm... More 

Helpful?
1 Thank FREEQUENTTRAVELER1
Jessica B, Manager at Fairfield Inn Salt Lake City/Draper, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Salt Lake City Draper with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your (and our own) expectations. We hold ourselves to a much higher standard than what you experienced, and sincerely... More 

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