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Grand Lodge at Brian Head

3.0 of 5 314 Hunter Ridge Drive, 314 Hunter Ridge Dr, Brian Head, UT 84719 (Formerly DoubleTree Resort & Spa)
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Certificate of Excellence 2014
Grand Lodge at Brian Head
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Grand Lodge at Brian Head
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43 reviews from our community

Traveler rating
    21
    12
    7
    3
    0
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10
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington, Utah
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We found the Grand Lodge accidentally by going to Brianhead via Parowan rather than our usual route through Cedar Breaks. Since we live in St George, we often go to the mountains in the fall for the beauty of the changing colors during the off-season. What a delight to stumble on this newly remodeled and delightful getwaway! We stayed there... More

Was this review helpful? Yes 1
Glendora, Ca
Top Contributor
73 reviews 73 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We started a two-week road trip across Utah and Colorado by a long haul from the Los Angeles Basin, arriving in the pleasant forested confines of Brian Head Village, Utah. While our children were young, we often came to Brian Head for Holiday ski trips and spent many wonderful Christmas days on the slopes skiing with Santa. This was a... More

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thank you for your review of your recent stay at our fine Lodge. We take pride in providing top-notch accommodations and service even though we may be a bit off the beaten path. Your kind and encouraging words are our best motivation to providing hospitality the best way we know. Please consider giving us the opportunity to have you as... More

Las Vegas, Nevada
Top Contributor
53 reviews 53 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Grounds & hotel very nice & quiet. Staff very friendly & accommodating. I was sorry to see that the main restaurant was not open. We ate off the Lift Bar menu & found the food to be mediocre. Nice stay, but for the price it would have been nice to have the main restaurant open.

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for your feedback regarding your stay back in August. When we decided to open the steakhouse Thursday through Sunday, our goal was to try to have it open on the days that we would probably have the most guests. We were trying to run efficiently yet still be accommodating. Obviously this doesn't help someone such as yourself that stays... More

Portland, OR
Top Contributor
246 reviews 246 reviews
103 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Grand Lodge is clearly not part of the Hilton chain. The building is gorgeous, well-appointed and in a magnificent setting. Visiting in the off season, I thought it would be a quiet stay. There were few cars in the parking lot even when I retired around 10:00. However, that was the end of quiet. Before midnight busloads of foreign tourists... More

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Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for taking your valuable time to provide us with some feedback about your recent stay. I am sorry that the bus tour group that arrived after 10pm was not more quiet when going to their rooms and also when they departed in the morning. We do ask the tour leader to ask their travelers to be respectful of other... More

menomonee falls wi
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Our go to place for a get away. Our dog loves it. Try to go every fall, and a couple times during snow board season. Used the hot tub for the first time this place. Love the deck with fire pits off of the bar.

Was this review helpful? Yes
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

I can't really explain how it makes all of us feel when we succeed at delivering hospitality. Direct feedback is very much appreciated. We will use your kind words as motivation to continue. Your kind words also help other travelers feel more comfortable when booking with us. Thanks again and please stop by the front desk and ask for me... More

West Chester, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 15, 2014

When planing our trip to Bryce we were going to stay in the park but they did not have any vacancy. We are glad they didn't because we found the Grand Lodge at Brian Head. The accommodations were excellent, the staff very accommodating, and the atmosphere wonderful. This is a beautiful lodge and would definitely return. The immediate area is... More

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for taking your valuable time to provide us and the traveling public with your review of our fine hotel. We thrive on feedback, positive or otherwise. This motivates us to either keep going or make some adjustments and get better. Our entire team is appreciative. We really are in an excellent location to visit both Bryce and Zion. Cedar... More

Summerville, South Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2014

We came to the Grand Lodge in October and the scenery, hospitality and accommodations were excellent! We especially were impressed with the staff and their hospitality. They helped us in so many ways! We were especially impressed with Addison in the Lift Restaurant. He was friendly, professional and very efficient at everything he did. This is a young man who... More

Was this review helpful? Yes 2
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thank you for your glowing review of your recent stay. It truly is the best motivator and reinforcement for our staff to have our guests give us immediate feedback, one way or the other. We do have some very dedicated staff, and Addison certainly is one of them. We feel lucky to have staff like this. It does seem that... More

A TripAdvisor Member
5 of 5 stars Reviewed October 9, 2014

We stayed at the Grand Lodge Brian Head in September. The Lodge is absolutely beautiful. The service we received was very friendly, helpful and prompt. We would definitely return again and recommend to friends. Brian Head is conveniently located between Bryce and Zion.

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

I read your review and it made me feel really good. We all work at making each and every guest feel welcome and comfortable. These reviews help us motivate each other to keep up the good work, or in some cases, learn and get better. We all appreciate that you took your valuable time to share some feedback about your... More

ontario
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 8, 2014

The hotel is very impressive. We were there in a quiet time and found the place comfortable with helpful, friendly staff. Pool was nice with out door and in door hot tub. The massive bar and patio area on the second floor were shutdown but still very well constructed. The area is a bit under served with things like fast... More

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for your review of your stay this past spring. We really appreciate the business and the feedback. You are correct to point out that this area is very quiet in May before Memorial Day. Once we get summer going in late May or early June, the greenery and wildflowers are breathtaking. Our temperatures are much more comfortable than the... More

sonoma ca
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 29, 2014

We were so looking forward to this stay. Check in was fine,though impersonal. No bell service. The room had a veiw of the parking lot where a bicycle group was staging an activity. Went to the lift for cocktails. Having just driven all day,and being kind of hot, I ordered a gin and tonic, my husband a beer. The waitress... More

Was this review helpful? Yes
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for taking time to provide us with some valuable feedback regarding your recent stay. We appreciate honest feedback, it truly does help us get better at our collective jobs. We owe you folks a sincere apology for the treatment you received during your visit. Our cocktail server, while fairly new to our lounge, has an abundance of experience in... More

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Additional Information about Grand Lodge at Brian Head

Address: 314 Hunter Ridge Drive, 314 Hunter Ridge Dr, Brian Head, UT 84719 (Formerly DoubleTree Resort & Spa)
Phone Number:
Location: United States > Utah > Brian Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Lodge at Brian Head 3*
Number of rooms: 100
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Also Known As:
Grand Lodge At Brian Head Hotel Brian Head
Grand Lodge At Brian Head Utah

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