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Grand Lodge at Brian Head

3.0 of 5 314 Hunter Ridge Drive, 314 Hunter Ridge Dr, Brian Head, UT 84719 (Formerly DoubleTree Resort & Spa)
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Certificate of Excellence 2014
Grand Lodge at Brian Head
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Grand Lodge at Brian Head
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44 reviews from our community

Traveler rating
    22
    12
    7
    3
    0
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11
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1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Covina, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I have stayed at this wonderful resort a number of times in the last several years. Our most recent stay over the Thanksgiving Holiday was really great. The entire staff was gracious, warm and professional. Everything was top notch from the moment that we walked in to a warm greetings from the front desk staff. The Hospitality... More 

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

We sincerely appreciate your kind review and feedback about your recent stay. Our guests' input is invaluable to our entire staff. We take the information in the spirit it was intended. I helps us get better or it serves as positive reinforcement to continue. Either way, it means an immense amount to us that people care enough to help. We... More 

Washington, Utah
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

We found the Grand Lodge accidentally by going to Brianhead via Parowan rather than our usual route through Cedar Breaks. Since we live in St George, we often go to the mountains in the fall for the beauty of the changing colors during the off-season. What a delight to stumble on this newly remodeled and delightful getwaway! We stayed there... More 

Was this review helpful? Yes 4
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Let me apologize for my tardy response to your recent review. We take these comments to heart and they always serve to help us either get better or continue to do what is right. I am glad that in general you enjoyed your experience at our fine hotel. We are located amongst some of the most beautiful scenery anywhere and... More 

Glendora, Ca
Top Contributor
73 reviews 73 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 2, 2014

We started a two-week road trip across Utah and Colorado by a long haul from the Los Angeles Basin, arriving in the pleasant forested confines of Brian Head Village, Utah. While our children were young, we often came to Brian Head for Holiday ski trips and spent many wonderful Christmas days on the slopes skiing with Santa. This was a... More 

Was this review helpful? Yes 3
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thank you for your review of your recent stay at our fine Lodge. We take pride in providing top-notch accommodations and service even though we may be a bit off the beaten path. Your kind and encouraging words are our best motivation to providing hospitality the best way we know. Please consider giving us the opportunity to have you as... More 

Las Vegas, Nevada
Top Contributor
53 reviews 53 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 2, 2014

Grounds & hotel very nice & quiet. Staff very friendly & accommodating. I was sorry to see that the main restaurant was not open. We ate off the Lift Bar menu & found the food to be mediocre. Nice stay, but for the price it would have been nice to have the main restaurant open.

Was this review helpful? Yes 2
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for your feedback regarding your stay back in August. When we decided to open the steakhouse Thursday through Sunday, our goal was to try to have it open on the days that we would probably have the most guests. We were trying to run efficiently yet still be accommodating. Obviously this doesn't help someone such as yourself that stays... More 

Portland, OR
Top Contributor
251 reviews 251 reviews
103 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed November 1, 2014

Grand Lodge is clearly not part of the Hilton chain. The building is gorgeous, well-appointed and in a magnificent setting. Visiting in the off season, I thought it would be a quiet stay. There were few cars in the parking lot even when I retired around 10:00. However, that was the end of quiet. Before midnight busloads of foreign tourists... More 

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for taking your valuable time to provide us with some feedback about your recent stay. I am sorry that the bus tour group that arrived after 10pm was not more quiet when going to their rooms and also when they departed in the morning. We do ask the tour leader to ask their travelers to be respectful of other... More 

menomonee falls wi
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014

Our go to place for a get away. Our dog loves it. Try to go every fall, and a couple times during snow board season. Used the hot tub for the first time this place. Love the deck with fire pits off of the bar.

Was this review helpful? Yes 2
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

I can't really explain how it makes all of us feel when we succeed at delivering hospitality. Direct feedback is very much appreciated. We will use your kind words as motivation to continue. Your kind words also help other travelers feel more comfortable when booking with us. Thanks again and please stop by the front desk and ask for me... More 

West Chester, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2014

When planing our trip to Bryce we were going to stay in the park but they did not have any vacancy. We are glad they didn't because we found the Grand Lodge at Brian Head. The accommodations were excellent, the staff very accommodating, and the atmosphere wonderful. This is a beautiful lodge and would definitely return. The immediate area is... More 

Was this review helpful? Yes 3
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for taking your valuable time to provide us and the traveling public with your review of our fine hotel. We thrive on feedback, positive or otherwise. This motivates us to either keep going or make some adjustments and get better. Our entire team is appreciative. We really are in an excellent location to visit both Bryce and Zion. Cedar... More 

Summerville, South Carolina, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2014

We came to the Grand Lodge in October and the scenery, hospitality and accommodations were excellent! We especially were impressed with the staff and their hospitality. They helped us in so many ways! We were especially impressed with Addison in the Lift Restaurant. He was friendly, professional and very efficient at everything he did. This is a young man who... More 

Was this review helpful? Yes 3
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thank you for your glowing review of your recent stay. It truly is the best motivator and reinforcement for our staff to have our guests give us immediate feedback, one way or the other. We do have some very dedicated staff, and Addison certainly is one of them. We feel lucky to have staff like this. It does seem that... More 

A TripAdvisor Member
5 of 5 stars Reviewed October 9, 2014

We stayed at the Grand Lodge Brian Head in September. The Lodge is absolutely beautiful. The service we received was very friendly, helpful and prompt. We would definitely return again and recommend to friends. Brian Head is conveniently located between Bryce and Zion.

Was this review helpful? Yes 2
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

I read your review and it made me feel really good. We all work at making each and every guest feel welcome and comfortable. These reviews help us motivate each other to keep up the good work, or in some cases, learn and get better. We all appreciate that you took your valuable time to share some feedback about your... More 

ontario
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 8, 2014

The hotel is very impressive. We were there in a quiet time and found the place comfortable with helpful, friendly staff. Pool was nice with out door and in door hot tub. The massive bar and patio area on the second floor were shutdown but still very well constructed. The area is a bit under served with things like fast... More 

Was this review helpful? Yes 1
Mitch H, General Manager at Grand Lodge at Brian Head, responded to this review

Thanks for your review of your stay this past spring. We really appreciate the business and the feedback. You are correct to point out that this area is very quiet in May before Memorial Day. Once we get summer going in late May or early June, the greenery and wildflowers are breathtaking. Our temperatures are much more comfortable than the... More 

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Additional Information about Grand Lodge at Brian Head

Address: 314 Hunter Ridge Drive, 314 Hunter Ridge Dr, Brian Head, UT 84719 (Formerly DoubleTree Resort & Spa)
Phone Number:
Location: United States > Utah > Brian Head
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grand Lodge at Brian Head 3*
Number of rooms: 100
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Also Known As:
Grand Lodge At Brian Head Hotel Brian Head
Grand Lodge At Brian Head Utah

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