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All 1 Wylie hotels

BEST WESTERN PLUS Wylie Inn

3.5 of 5 Hotel   |   2011 N Highway 78, Wylie, TX 75098
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Ranked #1 of 1 Hotels in Wylie
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A recent review
3 of 5 stars reviewed 2 days ago
sawdaddy Cincinnati, Ohio
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46 reviews from our community

Traveler rating
    16
    12
    11
    4
    3
See reviews for
25
5
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is the third time my wife and I have stayed here. Each time there were deficiencies. Better staffing and more training would fix the problems. It appears that the company is struggling. Each time the complimentary breakfast had problems. This time they were out of coffee. Last year they ran out of eggs and sausage. The year before the... More

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Horatio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel many time a year for business, but when I am in the Wylie area I stay at the Best Western. I may stay at other chains during my travels but when I land near Wylie I book a room there. The employees are friendly and go out of their way to help me with all my needs. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Thank you for taking time to write this wonderful review. We do enjoy our work here at the hotel, I am pleased to hear it is noticed. We have great employees and it shows! Please email me next time you will be in town, bw75098@gmail.com. Wylie is a wonderful place to visit or live. In case you did not know... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family visits from England every few years and we initially booked Best Western Wylie because of its location being near friends and family. We now book it again as we actually really like the place and the staff. Very reasonable if you book on-line in advance and if you're a family of 4 it can work out less than... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

I am glad to hear you and your family enjoy our hotel. We will be changing breakfast over the next few weeks. We are trying out some new hot breakfast items. Please let me know what you think when you return. Thank you so much for taking time to review our hotel. We look forward to your return. More

SHREVEPORT, LA
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stay here quite frequently due to family living in the area. Granted this is relatively new building, but we've never had a problem with anything here. Staff is always friendly and greet you with smile. Clean grounds, rooms, and lobby.

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Thank you so much for your review! It is always wonderful to hear from our repeat guest. Please email me when you will be back in town, I would like to thank you for taking time to write a review for our hotel. My email is bw75098@gmail.com or you can call 972-429-1771. Hope to see you soon. More

Tuscaloosa, United States
1 review
3 of 5 stars Reviewed July 11, 2014

The beds are rock hard, I had a problem with the barking dog 2 doors down. Complaints to the staff did not help. I had a hard time sleeping due to the dog and to the bed being hard. The air conditioner did not seem to work well. All in all was not a pleasant stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Thank you for staying with us while you were in town. I do understand everyone has their own personal preference when it comes to a mattress. I am sorry to hear ours was too hard for you. We do have different mattresses in some of our rooms you can try when stay again. We have pet agreements that all guest... More

Asheville, North Carolina, USA
1 review
5 of 5 stars Reviewed July 10, 2014

This is the second time that we've stayed at the Wylie Best Western Plus to visit the grandkids. It is an excellent facility and the staff have been exceptionally pleasant. We all enjoyed the pool and the dining area was the perfect place for quick family meals.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Thank you so much for your review. We love to hear when our guest have had a wonderful stay at our property. Let me know next time you are in town and I will give you a free room upgrade if one is available just for taking time out of your day to write a review. You may also email... More

Springfield, Missouri
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 1, 2014

Check in was smooth. The room looked nice. Every staff member I encountered was friendly. The breakfast was average, mostly carbs and with some soggy, nasty breakfast burritos as a highlight in the warmer. The cleaning staff need to be educated that one side of the door hanger card says do not disturb BUT the other requests cleaning. Evidently, when... More

Was this review helpful? Yes 1
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Thank you so much for your review. I do understand your concerns. We change the breakfast daily, I am sorry to read you did not like the burritos. We also serve breakfast bagels and cheese omelettes on rotation I will do a survey, if most guest do not like the burritos then we will replace them. We are also changing... More

Bells, TN
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 25, 2014

Stayed for 4 nights. The hotel was clean and the staff was friendly. One day my room didn't get cleaned because they said I had the "DND" card on my door (I didn't). No big deal. The biggest issue I had was the bed. It was literally the firmest mattress I've ever slept on. No give... almost like plywood with... More

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Thank you for your review. Most of our mattresses are the same, from Sleeptronic. I do believe their may be a few that are different. However, I am sorry to hear you did not have a good nights rest while you were in our hotel. Please let us know when there is something you do not like about your room.... More

Gunter, Tx, United States
1 review
2 of 5 stars Reviewed June 23, 2014

The manager and some of the personnel were below average as far as competency in handling our group reservations. It did not matter that our rooms were reserved with a credit card, one in our party was harassed to pay prior to check-out. Upon arrival, we learned our reservations had been cancelled by person or persons unknown. We did not... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

Dear Cecil Smith, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I was not showing your reservations as canceled. Our new front desk agent may have had trouble finding them at first. He could have called me at anytime... More

Covington, United States
1 review
5 of 5 stars Reviewed June 14, 2014

I was hesitant about staying in Wylie, but was very glad I did. The hotel was much nicer that I thought it would be,there were more eating places around it than I had thought. The staff was very helpful and always courteous, night or day. The breakfast was good and the dining room was always clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dellyn L, General Manager at BEST WESTERN PLUS Wylie Inn, responded to this review

I am so glad you stayed with us at Best Western when you came to Wylie. We do have many great restaurants in town to choose from. Our staff is always here to help with whatever you may need. I hope to see you back during your next trip to Wylie. Thank you for reviewing your hotel. More

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Additional Information about BEST WESTERN PLUS Wylie Inn

Address: 2011 N Highway 78, Wylie, TX 75098
Phone Number:
Location: United States > Texas > Wylie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Wylie Inn 3.5*
Number of rooms: 51
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