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All 6 Woodway hotels

BEST WESTERN PLUS Woodway Waco South Inn & Suites

2.5 of 5 Hotel   |   6808 Woodway Drive, Woodway, TX 76712 (Formerly Holiday Inn Express & Suites)
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Ranked #4 of 6 Hotels in Woodway
A recent review
5 of 5 stars Reviewed October 14, 2014
Maria G Mckinney, Texas
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34 reviews from our community

Traveler rating
    10
    11
    7
    1
    5
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11
3
4
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canyon Lake, Texas
1 review
1 of 5 stars Reviewed November 23, 2014

Very rude people at front desk. Dirty rooms. So grossed out decided not to stay. They have a no refund policy and now I understand why. Please do your homework before you stay here! I would give them negative stars if I could!!!!

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Mckinney, Texas
1 review
5 of 5 stars Reviewed October 14, 2014

The property was beautiful and secure. Check-in was swift and the attendant helped us with directions. The continental breakfast was outstanding. The ice maker on Floor 2 was not working. We felt quite safe in the room and in the hotel.

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Austin, Texas
Top Contributor
126 reviews 126 reviews
51 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed August 23, 2014

We stayed at this hotel just one night while there for Baylor move-in. The hotel does not have much around it for restaurants. When we checked in, the front desk was helpful and friendly. We has requested a room on the highest floor and we did receive a 3rd floor room. The hotel was full - mainly Baylor families. But,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at BEST WESTERN PLUS Woodway Waco South Inn & Suites, responded to this review

Dear Zamigaos, Thank you for your recent feedback on your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests,... More 

Keller, Texas
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 17, 2014

Stayed here one night for a conference I was attending nearby. Stayed in room #330. Walked in after checking in and immediately noticed a very sour musty smell. Told the front desk, and they gave me a room spray to help and said it should make it better. They asked if the air was on because maybe the air in... More 

Was this review helpful? Yes 5
Thomas L, Front Office Manager at BEST WESTERN PLUS Woodway Waco South Inn & Suites, responded to this review

Thanks for you feedback regarding your stay. I can understand how frustrated you must have felt. Unfortunately we were fully booked and thus unable to move you to another room. We did in fact check the room after your departure but were unable to detect any foul odors. We are beginning renovations and many of the bathrooms have recently been... More 

Memphis, Tennessee, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2014

The stay was fine until items were missing from my room. I reported the missing items to the manager, Mr. Patel, and he refused to believe me that these items were taken out of the room. He was very combative and insisted that housekeeping would never take anything. No matter how many times I explained it to him, he would... More 

Was this review helpful? Yes 3
Thomas L, Front Office Manager at BEST WESTERN PLUS Woodway Waco South Inn & Suites, responded to this review

Thank you for your feedback. I can appreciate how frustrating it is to lose something, and I apologize for any inconvenience that you experienced during your stay with us. We do take the issue of theft seriously, but after investigating the matter we were unable to find any evidence to support the claim that any items were taken by the... More 

Alexandria, Louisiana
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2014

Located in south Waco, it is located near hwy 84 and interstate 35. 2 queen beds were comfortable. Bathroom had plenty of room and bath/bodyworks items. The breakfast was good and had a wide variety. It is located very close to the mall & restaurants.

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Blairsville, Pennsylvania
Top Contributor
57 reviews 57 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 26, 2014

Overall hotel experience was excellent. Hotel is a modern hotel that is well kept. Rooms were very nice and provided a quiet, comfortable sleep. Definately worth the stay. We will use this hotel again when in the area.

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Farmersville, Texas
Top Contributor
50 reviews 50 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 24, 2014

I've stayed in several hotels over the past fews weeks and several of them were three times as expensive and not nearly as nice as this location! The staff was friendly, the rooms were clean and the AC worked great! I was here for business so didn't spend a lot of time but the indoor pool looked well kept and... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 13, 2014

Rooms were great, breakfast ok, but internet sucked. It is ok if you are just surfing but if you are trying to make web calls, ie Skype it drops you every 5 minutes and you have to log back in. More than one of us had problems. Check in kept telling us it was ok, it was the wind.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at BEST WESTERN PLUS Woodway Waco South Inn & Suites, responded to this review

Dear Sandibeach_2000, Thank you for leaving us feedback about your recent stay. It is nice to know that the breakfast served and room accommodations received met your expectations. However, please accept my apologies for any inconvenience you may have had with the Internet connection. I appreciate you letting us know about this as this is our best means of considering... More 

Alvin, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2014

Great location, clean spacious room. Good value. Fitness center was disappointing, only 3 machines that needed to be updated or replaced. Pool & hot tub were small but adequate. Breakfast the 1st day was good, but I was there early. The 2nd day by 8:45 there was no o.j., no cinnamon rolls, only 1 muffin and no one bringing anything... More 

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Additional Information about BEST WESTERN PLUS Woodway Waco South Inn & Suites

Address: 6808 Woodway Drive, Woodway, TX 76712 (Formerly Holiday Inn Express & Suites)
Phone Number:
Location: United States > Texas > Woodway
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Woodway Waco South Inn & Suites 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express And Suites Woodway
Holiday Inn Express & Suites Woodway Hotel Woodway
Holiday Inn Woodway
Woodway Holiday Inn

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