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The Hotel at Wichita Falls

3.0 of 5 100 Central Freeway, Wichita Falls, TX 76306 (Formerly Holiday Inn Wichita Falls)
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The Hotel at Wichita Falls
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The Hotel at Wichita Falls
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124 reviews from our community

Traveler rating
    30
    26
    26
    24
    18
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37
18
15
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (124)
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    (23)
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    (33)
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Nacogdoches, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 11, 2014

Just spent 3 nights there for a convention. The hotel needs lots of maintenance, from the emergency door not shutting, not enough lights in the room, electrical outlets need repaired some did not work. only 1 chair in the room.not enough towels in the room for the amount of ladies staying in the room. Timer on hot tub was broken,... More

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear sylviast, Thank for taking time to leave us a review regarding your recent stay. I always appreciate guests' feedback in an effort to improve the quality of our hotel. I humbly apologize that your stay was not as pleasant as we both anticipated. We hope that you would stay with us in the future as an opportunity to better... More

Houston, Texas, United States
Top Contributor
80 reviews 80 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 3, 2014

If you ever find yourself needing overnight accommodations in Wichita Falls TX, try this hotel out! It's a gem. Formerly a full service Holiday Inn, it is conveniently located on the I-44 feeder; 100 Central Freeway. Unfortunately, this location is where several other State Highways all come together and cross, so actually getting off at the correct exit and following... More

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Hello Gary C, Thank you for taking the time to leave us a review. I appreciate your choosing our hotel. I am also happy to hear that you enjoyed the hotel as we always strive to meet our guests' desires. We look forward to seeing you in the future and hope that we can serve you even better then. Regards,... More

Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2014

We have been coming to the Hotter n' Hell Hundred bicycle event for over twenty-five years. We first came to this hotel location (then owned by a totally different franchise - now there are local owners) for a decade or so, experienced its slow deterioration, and we then moved across the freeway to the now defunct Grand Hotel/Howard Johnsons, and... More

Was this review helpful? Yes 1
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear gghas, Thank you for staying at the Hotel at Wichita Falls, and more importantly thank you for taking the time out to leave us a review. We appreciate your feedback as we strive to become a truly grand hotel. I apologize for the restaurant and bar being closed for regular business operations as we intend to satisfy all our... More

Cape Coral, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 24, 2014

I traveled here on business. The front desk staff was friendly, but rarely visible. Once, I stood yet again at the front desk with no one present and had to call the hotel to get someone to come out front. Breakfast was advertised as buffet, but was cooked to order due to low staff. It was good, not great. Banquet... More

Was this review helpful? Yes 2
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear TriGirlFL, Thank you for taking the time to leave us our review. We appreciate all feedback in a constant effort to increase the quality of our hotel. I am very sorry to hear about the confusion regarding your meeting room. I also apologize that your stay was not as exceptional as we both would have desired it be. I... More

Marshall, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

I have stayed here twice in the last month and each time the staff went over the top to make our stay great. It is an older hotel, but it is clean and the staff is wonderful. The clerk on the 3-11 shift was extremely nice both times. We had our family come and visit with us and she did... More

Was this review helpful? Yes 1
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear Kimberly, Thank you very much for leaving the positive feedback! I really appreciate you recognizing our team and the breakfast. We usually have a full hot breakfast buffet, however, but some mornings we cook to order. So glad you were able to enjoy that! We really hope you stay with us again when you pass through Wichita Falls. Thank... More

Fayetteville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

I wasn't expecting too much from a room in this price range but was pleasantly surprised for the most part. The building (a converted Holiday Inn) looks a bit old on the outside, but is actually fairly nice inside. Cons: Our room was 88 degrees when we checked in as someone had turned off the A/C. Luckily we were planning... More

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear Brian R, Thank you for the feedback! I will be sure to meet with our team so that the arrival rooms have the AC turned down. Fortunately, you did step out and allow that room to cool down. Thanks for mentioning the free wifi and breakfast. I'm an very glad to hear that the chef took care of you... More

1 review
5 of 5 stars Reviewed August 9, 2014 via mobile

Amazed at the staff and the room! Breakfast was also awesome! I will be staying here anytime I get the chance! We had a regular room but the king sized pillow top mattress was the best! The view of The Falls from my window was nice too.

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear Tila S, We really appreciate you taking the time to leave feedback from your stay. The top three things mentioned the most about our hotel are the breakfast, the beds, and our team! So glad you had a great experience with all three. We really hope you'll stay with us when you pass through Wichita Falls again! Sincerely, Aaron... More

1 review
5 of 5 stars Reviewed August 2, 2014

Cassandra was a super desk clerk (don't know exact title). The hotel was kind of old but neat, clean and very conveniently located. Nice pool, very good breakfast but get there early. I locked my keys in the room and Cassandra was so gracious to give me another. She had a smile on her face even though she had to... More

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear 42blatt16, We're glad you found and stayed at our hotel! We certainly appreciate that you personally recognized Cassandra and her helpfulness. Also, I like to brag about our breakfast but it's usually better coming from a guest. Thank you! We hope your travels bring you back to our hotel. Sincerely, Aaron More

McAllen, Texas
2 reviews
5 of 5 stars Reviewed June 25, 2014

We were greated with a friendly smiles from the day we arrived to the day we checked out. the suite rooms are really nice, clean, and service was great. Breakfast downstairs was good every morning..even if you were there a few min past the time they still seated you and let you eat. They made us feel comfortable the whole... More

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear Julie C, We really appreciate that you took time to write a review concerning your stay. We do have a huge facility with lots of space for events. I am glad you took advantage of the back patio, the pool area, and enjoyed the hot breakfast! We really hope you'll stay with us again and again I greatly appreciate... More

Norwich, U.K.
Top Contributor
59 reviews 59 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed June 24, 2014 via mobile

Missed potential here. The attentive staff on reception belied the fact that the place was rather tatty particularly the decor, carpets etc. The room was clean and comfortable but obviously the roof had leaked judging by the stain on the ceiling - we were on the top floor. Breakfast was just okay with instant scrambled egg, old chips simply reheated... More

Was this review helpful? Yes
Aaron D, General Manager at The Hotel at Wichita Falls, responded to this review

Dear Jazzjerry, Thank you for taking the time to leave feedback about your stay. I appreciate that you recognized the people who work here and their attentiveness. We do offer a full hot breakfast every morning and coffee but wish you had a better experience. Again, thank you for your feedback and hope you will consider staying with us again... More

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Additional Information about The Hotel at Wichita Falls

Address: 100 Central Freeway, Wichita Falls, TX 76306 (Formerly Holiday Inn Wichita Falls)
Location: United States > Texas > Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Hotel at Wichita Falls 3*
Number of rooms: 167
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Also Known As:
Holiday Inn Wichita Falls (At The Falls) Hotel Wichita Falls
Wichita Falls Holiday Inn

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