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Comfort Inn

2.0 of 5 1317 Kenley Ave, Wichita Falls, TX 76306 (Formerly Northtown Inn)
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Certificate of Excellence 2014
Comfort Inn
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Comfort Inn
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151 reviews from our community

Traveler rating
    77
    46
    14
    7
    7
See reviews for
47
35
13
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albuquerque, New Mexico
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel staff is great. I have stayed here many times and am always treated very well. I always stay in a mini suite with a pillowtop mattress and it is great. Rooms are clean and in good condition. Breakfast is typical for a choice hotel which makes it good.

Was this review helpful? Yes 1
purselamplady
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed overnight here, and I'm quite impressed. The staff at the front desk were very nice. I got exactly what I asked for, which was a king room on the ground floor. I asked for the military rate and it was no problem. In fact, they didn't even ask for my ID, although I showed it to them anyway.... More 

Was this review helpful? Yes 1
Midwest
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel on the north side of town is very convenient for easy access to the highway. There are parks nearby to the hotel if you have kids or want to go for jog. It is clean and crisp. Heather at the front desk is very personable and offers to help at every turn. I really enjoyed her interaction style... More 

Was this review helpful? Yes 1
Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property, as well as, your kind words about our staff and facility. We are very selective about our staffing and according to your review it is beneficial to our property. The individuals we select enjoy working with people and I am sure that the same type of service will be offered... More 

Clarksville, Tennessee
Top Contributor
70 reviews 70 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel twice during a week time. We stayed on our way to Dallas and on the way back. Both times were very nice. The hotel is extremely clean and the room was comfortable. It was a great deal for the price that we paid. The girl at the front desk when we checked... More 

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Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property, as well as, for your kind words about our staff and facility. We are glad that you received the personalized service from our staff that each and every guest looks for when traveling. We strive to provide superior service and I am certain that the staff will be elated to... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I don't care if you serve steak and lobster, have golden door knobs, a jacuzzi hot tub in the room and whatever other fancyness you can muster up. I'm here to sleep and if your bed is no good then I am NOT a happy camper and this bed sucks!

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Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for letting us know that you had an issue with our beds during your stay. We would like to apologize for the discomfort you experienced with us. We are always updating our property to keep it a step above the rest and new beds is most certainly at the top of our list. We do have pillow top... More 

Texas
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When you are passing through a town and just need a room for the night, you want an inexpensive rate, quick check-in, easy access, a clean, quiet room, and a comfortable bed...Check. A simple, but good breakfast and a free newspaper...Check. A solid recommendation for dinner...Check. The GM, Mani Patel, was at the desk and did a great job. The... More 

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Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. We appreciate the kind words about our staff and facility. Our staff strives to provide each and every guest with superior service and they will be excited that their efforts have been recognized. It is always a pleasure to receive positive feedback from our guests and we are glad that... More 

Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed December 18, 2014

This hotel was clean and the desk clerk was friendly - greeting us every time we passed by. Our room was very clean; clean sheets and comfortable bed; clean bathroom with plenty of towels. In the morning the breakfast offered cold cereal and milk, bagels and donuts, sausage and eggs, fruit juice, coffee and hot tea. It is located just... More 

Was this review helpful? Yes
Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. We appreciate the kind words about our property and we glad to hear that you enjoyed your stay as well as our local steak house. It is always nice to receive positive feedback from our guests and our staff will be excited to hear that their efforts to provide superior... More 

Amarillo,Texas, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

The Room was nice, Very good decor nice pillows, Shower only but this was ok by me, very nice. Price was not as cheap as advertised on website but still a fair rate, I did not have time for breakfast so I can not rate.

Was this review helpful? Yes
Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for the kind words about our property. We appreciate you taking the time to review our property, and letting us know how your stay went. We would like to apologize for the noise level and please keep in mind that you may contact the front desk 24 hours a day for any issues you may experience such as... More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed December 9, 2014

Although an older property it appears to be well maintained. The hotel was very convenient to the highway, was clean and had ample parking for the trailer we were pulling. The room was clean, the bathroom was clean and well lighted and the bed was comfortable. Check in was easy and Tina at the front desk was very friendly and... More 

Was this review helpful? Yes
Guest_Relations_WF, General Manager at Comfort Inn, responded to this review

Thank you for your kind words about our staff and property. We strive to provide each and every guest with superior service and our staff will be excited to know that their efforts are being recognized. It is always nice to receive positive feedback from our guests as it lets us know we are doing something right. We appreciate your... More 

Hudson, NH
Top Contributor
67 reviews 67 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 11, 2014

Our top floor room was clean, comfortable and quiet. The free breakfast included sausage and doughnuts. The staff were friendly. We would definitely stay here again. Easy to find from highway. We enjoyed the nearby "Wichita Falls" and trails.

Was this review helpful? Yes
Guest_Relations_WF, Manager at Comfort Inn, responded to this review

On behalf of our entire team we would like to thank you for your kind words about our staff and property. We strive for perfection and it is always nice to hear that our staff's efforts have been appreciated. We look forward to seeing you again on your next trip through Wichita Falls! More 

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Additional Information about Comfort Inn

Address: 1317 Kenley Ave, Wichita Falls, TX 76306 (Formerly Northtown Inn)
Phone Number:
Location: United States > Texas > Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 119
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Also Known As:
Comfort Hotel Wichita Falls
Best Western Wichita Falls
Wichita Falls Best Western
Hotel Style:
#4 Romantic Hotel in Wichita Falls
#8 Business Hotel in Wichita Falls

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