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Comfort Inn

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1317 Kenley Ave, Wichita Falls, TX 76306 (Formerly Northtown Inn)
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Comfort Inn
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186 Reviews from our TripAdvisor Community

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Traveler rating
    96
    57
    18
    8
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
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English first
  • All months
    (186)
  • Mar-May only
    (57)
  • Jun-Aug only
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    (24)
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Montgomery, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After reading see other reviews I was leary but it was in a good location for the freeway so we took a chance. We were pleasantly surprised. The staff was friendly and the rooms were very clean. We missed breakfast although the offering looked good. The grounds were very clean. We wouldn't hesitate to stay there again.

Was this review helpful? Yes 1
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for for your review on TripAdvisor. We at the Comfort INN ( Wichita Falls ) are extremely happy that you gave us an opportunity to demonstrate our professionalism in the hotel industry. We thrive to make your experience a great one. My team always work hard to assist your needs. On your next visit please do try our... More 

Beaumont, Tx
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our room was large, clean (including the bathroom) and comfortable. Hotel staff was very helpful and friendly. We travel with 2 pets and they were welcomed here. We were fairly close to highway but were not disturbed by any of the noise. I would stop here again if traveling thru Wichita Falls, TX

Was this review helpful? Yes
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for your review on TripAdvisor. Our Rooms are comfortable for our Corporate and Leisure guests. We try and listen to all of our guests and we found that been Pet Friendly is a big asset to some of our travelers. My team is always welcoming and try and make all guests feel at home. We will always be... More 

Brenham, Texas, USA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

wasn't expecting too much from a budget chain but we were positively shocked at what a great place it turned out to be. from the pleasant helpful staff to the bright, clean spacious rooms to the more than adequate breakfast to the great beds & pillows to the quiet a/c, just can't say enough. one of the best places we've... More 

Was this review helpful? Yes
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for your review on TripAdvisor.com Our team was very pleased when they read your review. Our Comfort Inn can be your home away from home whenever you decide to come visit us again! We have recent;ly upgraded our bedding program to provide you with even more comfort as well as some features in the rooms. Please do not... More 

Deerfield Beach, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Again, not sure where all the great reviews come from. Not even close, not even close. It smelled very stuffy, I found it dirty in a general dark dusty waye. And the breakfast...really?? Packaged and dismal..just dismal. No! they did not pay me for this review because this review is the truth..

Was this review helpful? Yes 1
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for your review on TripAdvisor. We are truly very sorry that your stay at our Comfort Inn was not to your expectations. We will look into your remarks about our hotel and rectify our mistakes. We hope you give us a second chance in the future. Mani GM More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

First I would like to thank Mannie for being such an amazing help! It was such short notice when I called I thought for sure they wouldn't give me a room! I was having such bad luck at the hotel next door and gave up. I was visiting my boy friend at the air base near by and I called... More 

Was this review helpful? Yes
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for your review on TripAdvisor! We try to accommodate all of our guests in an efficient and friendly manner because we know that the majority of our travelers are tired and would like a room as soon as possible. We will make sure your stay will be even better next time you visit Wichita Falls! Mani GM More 

Winfield, Kansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay there a week every two months. They always try to put me on the forth floor and and every time i get a room on the forth it smells like smoke. If i get one on the third its fine. After this last stay next time im back in Wichita Falls i will stay at a different hotel.

Was this review helpful? Yes
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for review on TripAdvisor. Thank you for choosing Comfort Inn during your many stays in Wichita Falls. Our hotel is 100% non-smoking and we are sorry that you smell smoke on the fourth floor. We will investigate this problem and find a solution! Mani GM More 

Wichita Falls, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently returned home after a six night stay at Comfort Inn of Wichita Falls. From the moment I arrived until the day I left, I was treated like a friend by all staff members instead of someone who was just a paying guest. I was greeted by my name. I always stay there when I'm in Wichita Falls. The... More 

Was this review helpful? Yes
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for another great review. We are very grateful and always delighted to read your reviews. As always our Comfort INN will always be your home away from home. We look forward to seeing you soon. Thanking you Mani GM More 

Spring, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here overnight during a recent road trip. We were very happy with our choice. Friendly and helpful front desk staff. Very clean and comfortable rooms, which open to an interior hallway. The kids enjoyed the pool. The only complaint would be the hot breakfast. Not tasty at all. I would definitely stay here again.

Was this review helpful? Yes 1
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for your feedback on TripAdvisor. We are all excited that you had a wonderful stay. We are very sorry that our hot breakfast was not so appealing but we will try to serve you a better breakfast with your next stay. We will look forward to having you as a guest next time you are in Wichita Falls... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is an older hotel and with that I knew right away the musty smell will be there. It wasn't terrible you get what you paid for. I was pleasantly surprised how accommodating they were with my booking. Most hotels refused me to check in since my friends and I were moving from Texas to California and passing through... More 

Was this review helpful? Yes 1
Manoj P, General Manager at Comfort Inn, responded to this review

Thank you for your review of TripAdvisor. We are all ways available at all our of the night. I know many travelers do travel at night or travel long lengths of time so we try very hard to accommodate when ever possible. Out Front Desk is open 24 Hours to meet all of your needs. Whenever you travel through Wichita... More 

Fairland, Oklahoma
Level Contributor
134 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I first want to start off by saying we had an awesome stay! We rented 3 rooms there was 7 of us and we were all on bikes. They let us park our bikes under the car port so they could keep an eye on them for us. Mani Patel was so much help also and very friendly. We do... More 

Was this review helpful? Yes 1
Manoj P, General Manager at Comfort Inn, responded to this review

I would like to thank you for for your review on TripAdvisor. You comment was greatly appreciated by me and have missed your group since you cheeked out.. All of your group members were awesome and hospitable to me and all of my employees. i will be looking forward to seeing you again whenever you travel through Wichita Falls again... More 

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