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Candlewood Suites

2.0 of 5 1320 Central Freeway, Wichita Falls, TX 76305
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Certificate of Excellence 2014
Candlewood Suites
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Candlewood Suites
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100 reviews from our community

Traveler rating
    72
    18
    5
    3
    2
See reviews for
37
14
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Candlewood Suites
See the most recent reviews
Lubbock, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 25, 2012

This hotel was billed as having all suites, and the internet photos showed a nice place. However, two beds in the same room with a mini-kitchen does not a suite make. The beds were hard, the pillows too soft. We have stayed at Comfort Suites, with more amenities for less money (separate bedrooms, full kitchen, living area, and fireplace). So,... More

Was this review helpful? Yes 1
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

I am so sorry your stay here was not exactly what you had in mind. We will take a careful look on how we word our kitchens as they do have a stove top, full refrigerator with ice maker, microwave and dish washer and we have oven toaster upon request. Our rooms also have all the dishes, pots and pans... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2012

Travels keep an eye on this place. This is a very nice Candlewood! I travel a lot for business and for baseball with my sons. I highly recommend this hotel. I was in the area with my son for a baseball camp. The staff is very friendly and helpful. The lobby area is very nice and clean. The rooms are... More

Was this review helpful? Yes 1
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Thank you very much for taking the time to write a review for our hotel! We appreciate that you noticed the details that we think always matter. We always try and 'sweat the small stuff,' because everything matters! Again, we appreciate your time and business and can't wait to serve you again. More

Dalhart, Texas, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 24, 2012

Had a very good experience at this motel. Had one problem but was take care of promptly. Clean quite just a good place to stay. Easy access to this motel and location was good for food services. The laundry availability was good though did not use it.

Was this review helpful? Yes 2
GMofCWS, General Manager at Candlewood Suites, responded to this review

Hey, Thanks for the review. We are always trying to improve and I am glad that we were able resolve the problem you had in a quick manner. It means the world to us that you thought our place was a great place to stay and we hope to see you again. Thanks! Candlewood Suites Wichita Falls More

Marietta, Georgia
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 9, 2012

I stayed at this hotel for over a month and was very satisfied. It was clean and staff was helpful. There are gas grills on site, which are great for extended stays of course. I think there were about three washing machines there. Yes they are free, but are always in use. I'm sure doing laundry at some odd hour... More

Was this review helpful? Yes 1
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Hey, thanks for the kind words! You mentioned a lot of the great amenities that the Candlewood has to offer to our guest. I am sorry that the washing machines were occupied on the times that you were needing them, I know September was a very busy month for us. However, we will look into a couple of different solutions... More

Senior Contributor
33 reviews 33 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

I really enjoyed this hotel. The one down fall was the sheer curtains that anyone could see into from the parking lot. Otherwise it was great very clean and comfy!!! I also enjoyed the free soda and coupon to Denny's!

Was this review helpful? Yes 1
GMofCWS, General Manager at Candlewood Suites, responded to this review

Thank you so much for your review and your kind words. We will double check your room, but we do have a black-out curtain behind the sheer curtains that can be pulled shut in every room. Again, we will look into this further and thank you for bringing it to our attention! thanks! management More

Houston, Texas
1 review
5 of 5 stars Reviewed September 17, 2012

We stayed in Candlewood Suites in Wichita Falls, TX while transporting 4 rescue dogs to Colorado. Everything about our stay was excellent. The hotel, the staff, the grounds all good. The staff was as effecient and friendly as anyplace we have ever been. Would not hesitate to stay at Candlewood Suite again because of wonderful experience in Wichita Falls.

Was this review helpful? Yes
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Hey! Thanks for your review. We also love that we are a dog friendly hotel and we appreciate your service for rescuing the dogs! Look us up again on your next rescue. Have a great day! Derik Schneider More

Texarkana, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2012

I recently stayed at Candlewood Suites while going to pick up my son from Sheppard AFB; I checked in late, staff was very friendly and prompt upon check in; however, once I arrived to my room the first thing I saw was a bug in the bathroom; the inside of the toilet lid was soaking wet from sweat, I'm not... More

Was this review helpful? Yes
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Thank you for taking the time to write a review of our property. We appreciate the kind words and also on areas we can improve. We have addressed the toilet running, which we believe caused the condensation. We have weekly bug spraying in our hotel and will look further into the matter. We value your time and will continue to... More

Alpine, Texas
1 review
5 of 5 stars Reviewed August 15, 2012

Candlewood Suites in Wichita Fall, TX is wonderful! I have stayed in multiple hotels across the US and this by far is the cleanest EVER. The staff were pleasant and extremely helpful, especially when arriving at 1:00am, they still had a smile to greet you with. The beds were pillow soft and over the top comfortable. Great place for families... More

Was this review helpful? Yes
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Barbara, Thank you so much for the kind words. We never want to go through the motions, so I am glad you felt that even at 1:00 am. Can't wait to show off our passion the next time you are in the area. Sincerely, Derik Schneider Director of Sales More

Amarillo
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 7, 2012

We spent one night at this hotel on our way to Dallas. Everything was so nice! Extra clean rooms with very comfortable beds. We will definitely stay here the next time we are in Wichita Falls.

Was this review helpful? Yes
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Sorry for the delayed response! Thank you for taking the time to write a review, and we are glad that we could provide a great place for you to stay on your way to Dallas. Can't wait to provide another great stay next time you are in the area. Sincerely, Derik Schneider Director of Sales More

Wichita Falls, Texas
1 review
5 of 5 stars Reviewed June 7, 2012

The suite was the cleanest hotel I've ever stayed at, and the decor was well done. They thought of every detail to make our week- long stay feel like home-- even put a bag of popcorn and a bowl in the microwave for us! The kitchen wares were top quality and the amenities (free washers/dryers, gym, office, pantry, etc.) were... More

Was this review helpful? Yes
GMofCWS, Director of Sales at Candlewood Suites, responded to this review

Lee, Sorry for the delayed response. We appreciating you noticing that even the small things matter...even when no one is watching. We also appreciate the review as we are always looking for ways to improve the value of the guests stay. Have a great day! Derik Schneider Director of Sales More

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Additional Information about Candlewood Suites

Address: 1320 Central Freeway, Wichita Falls, TX 76305
Phone Number:
Location: United States > Texas > Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites 2*
Number of rooms: 75
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Also Known As:
Candlewood Suites Wichita Falls
Candlewood Wichita Falls
Wichita Falls Candlewood Suites

36 photos of this hotel

Management photos: Courtesy of the property manager

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