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All 29 Wichita Falls hotels

Mainstay Suites of Wichita Falls

3.0 of 5 Hotel   |   1917 Elmwood Ave N, Wichita Falls, TX 76308 (Formerly Lexington Suites of Wichita Falls)
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Mainstay Suites of Wichita Falls
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60%
Ranked #17 of 29 hotels in Wichita Falls
A recent review
4 of 5 stars Reviewed April 13, 2014
pjlanier1946 Celeste
  • Reviews (105)
  • Photos (33)
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  • Room tips (20)
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105 people have reviewed this hotel

Traveler rating
    37
    25
    19
    7
    17
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37
17
11
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
guess
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed 6-8 June 2014 and we had three rooms.What was to have been a nice family gathering turned into a freckin nightmare stay. Hotel management failed to respond to our issues while we were there in fact there was no management at all on site. I will post my comments and photos arter Choice Hotels self imposed 72 hrs to... More

Was this review helpful? Yes 2
Celeste
Contributor
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 13, 2014

Recently attended a meeting at this hotel. The front desk staff were very helpful & efficient. Hotel was nice and the rooms were large. Breakfast of biscuits & gravy is always my favorite! Coffee available anytime and warm fresh baked cookies is an added bonus.

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Missouri City, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 13, 2014

I don't know how to begin. We were driving through on our way back to Houston. It was 1:30 am and we could not find another hotel. The first room we were given was so infested with ants they were in the sink, bathtub and floor. We called and the clerk apologized and moved us to another room. This room... More

Was this review helpful? Yes 2
El Paso
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed for 7 nights while visiting friends. The room had a funny, musty-like smell upon entering. Although we only asked for housekeeping 3 times, the staff mainly just emptied the trash & left clean towels (though they never left enough). The carpet was not vacuumed, the sinks & tubs not cleaned, fresh soap, & coffee had to to be... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2014

After our disastrous stay at the Holiday inn we relocated to the Lexington suites. Our stay has been absolutely perfect. The only complaints I have are that the hallway carpets needed to be vacuumed but I attribute it to being a weekend and most of the housekeeping staff was gone. Second complaint was my hot water problem. I could not... More

Was this review helpful? Yes 1
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear F16wpnz, Thank you for taking the time out of your day to tell us about your recent stay with us. I always appreciate feedback whether it is good or bad as this allows us to improve and excel our guests expectations The staff strives each and every day to ensure our guests receive excellent quality service. I am very... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

PROS: convenient location, many restaurants/shops nearby, spacious room, abundant parking space, pet friendly, friendly staff, good internet speed, decent breakfast selection CONS: not very clean (I stayed with my dog in a room I believed was used for travelers with pet only and you could tell lots of products were used in the past for cleaning and therefore changed the... More

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Fort Worth, Texas
1 review
4 of 5 stars Reviewed December 31, 2013

next to a clean room and a comfortable bed, a great staff makes the hotel. appreciated the pleasantness and hospitality of front desk and housekeeping making sure we had whatever we needed. great customer service!

Was this review helpful? Yes
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear Qunicy J, Thank you so much for the wonderful review. We hope to see you soon at the Lexington Suites in Wichita Falls, Texas. In the Spirit of Hospitality, Heike Misner General Manager More

Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed December 22, 2013 via mobile

We were happy to find a nice clean room that welcomed our rat terrier.The man at the front desk was very nice and helpful there is also a little fenced in area in back for you're dog to use,it's not the Ritz but its very accommodating for people traveling with pets,we would stay here again

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Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear Mawde61, Thank you for sharing your feedback with me. I am happy to read that you enjoyed your stay with us and took advantage of our dog run. Once again, thank you for your feedback and I am hoping to welcome you again here at the Lexington Suites in Wichita Falls, Texas/ Sincerely, Heike Misner General Manager More

Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 20, 2013

Room was spacious, clean, comfortable and everything worked well. Breakfast was as good as any I have had for free. Not the Ritz Carlton but I would definitely stay here again. The only negative that I could see was they need to replace the carpet.

Was this review helpful? Yes
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear REOsborn, I am very happy to read that you enjoyed your stay here with us. Since your last stay with us we just finished replacing the carpeting in the hallways and we are looking forward to your next stay with us,. In the spirit of Hospitality, Heike Misner General Manager More

Coahoma, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2013

The hotel was easy to find, and location was in close proximity to shopping and restaraunts. Check in was easy - BUT they had us staying in the seperate building across the parking lot from the main hotel, which was odd. The building wasn't far away but it wasn't what we expected since we didn't even know there was a... More

Was this review helpful? Yes
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear Kelly S, I want to take this opportunity to thank you for sharing your review about your stay with me. I am excited to inform you that we recently just replaced the hallway carpeting in both buildings and I hope you like it as much as we do. I do apologize that you had to stay in our secondary... More

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Additional Information about Mainstay Suites of Wichita Falls

Address: 1917 Elmwood Ave N, Wichita Falls, TX 76308 (Formerly Lexington Suites of Wichita Falls)
Location: United States > Texas > Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mainstay Suites of Wichita Falls 3*
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Also Known As:
Lexington Suites Of Wichita Falls Hotel Wichita Falls
Hawthorn Suites Wichita Falls
Wichita Falls Hawthorn Suites

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

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