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All 29 Wichita Falls hotels

Mainstay Suites of Wichita Falls

3.0 of 5 Hotel   |   1917 Elmwood Ave N, Wichita Falls, TX 76308 (Formerly Lexington Suites of Wichita Falls)
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Ranked #17 of 29 hotels in Wichita Falls
A recent review
4 of 5 stars reviewed 1 week ago
John-Cypress-Tx Houston, Texas
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106 people have reviewed this hotel

Traveler rating
    36
    27
    19
    7
    17
See reviews for
39
17
11
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
Houston, Texas
Top Contributor
78 reviews 78 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here last year and it was a disaster (see review) no cold water, internet issues, musty room etc. There has been quite an improvement. After my last review, at the request of the manager to give them another try, we did this year. Quite an improvement. The rooms were redone and no longer musty, all the appliances and... More

Was this review helpful? Yes
HotelGMWF, Director of Sales at Mainstay Suites of Wichita Falls, responded to this review

John-Cypress-Tx, First of all, thank you for giving our property and staff another chance to accommodate you and your family. I agree that our property has room for growth, and we will continue working hard to reach that potential. However, I am grateful that you've recognized the improvements we have made since your last stay. Your review helps us focus... More

West Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed for a night in Wichita Falls, TX, on the way to Palo Duro canyon from Austin, TX. We chose it based on the deal offered and booked it directly from choicehotels.com. Turned out to be not a bad choice. The hotel was very quiet as probably it was during weeknight. But we found the hotel staff to be... More

Was this review helpful? Yes 4
HotelGMWF, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear Yongki, Thank you for taking the time out of your day to tell us about your recent stay with us. I always appreciate feedback whether it is good or bad as this allows us to improve and excel our guests expectations The staff strives each and every day to ensure our guests receive excellent quality service. I am very... More

guess
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 11, 2014

Stayed 6-8 June 2014 and we had three rooms.What was to have been a nice family gathering turned into a freckin nightmare stay. Hotel management failed to respond to our issues while we were there in fact there was no management at all on site. I will post my comments and photos arter Choice Hotels self imposed 72 hrs to... More

Was this review helpful? Yes 2
Celeste
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 13, 2014

Recently attended a meeting at this hotel. The front desk staff were very helpful & efficient. Hotel was nice and the rooms were large. Breakfast of biscuits & gravy is always my favorite! Coffee available anytime and warm fresh baked cookies is an added bonus.

Was this review helpful? Yes
HotelGMWF, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear pjlanier1946, Thank you for taking the time out of your day to tell us about your recent stay with us. I always appreciate feedback whether it is good or bad as this allows us to improve and excel our guests expectations The staff strives each and every day to ensure our guests receive excellent quality service. I am very... More

Missouri City, Texas
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed March 13, 2014

I don't know how to begin. We were driving through on our way back to Houston. It was 1:30 am and we could not find another hotel. The first room we were given was so infested with ants they were in the sink, bathtub and floor. We called and the clerk apologized and moved us to another room. This room... More

Was this review helpful? Yes 2
El Paso
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed for 7 nights while visiting friends. The room had a funny, musty-like smell upon entering. Although we only asked for housekeeping 3 times, the staff mainly just emptied the trash & left clean towels (though they never left enough). The carpet was not vacuumed, the sinks & tubs not cleaned, fresh soap, & coffee had to to be... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014

After our disastrous stay at the Holiday inn we relocated to the Lexington suites. Our stay has been absolutely perfect. The only complaints I have are that the hallway carpets needed to be vacuumed but I attribute it to being a weekend and most of the housekeeping staff was gone. Second complaint was my hot water problem. I could not... More

Was this review helpful? Yes 2
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear F16wpnz, Thank you for taking the time out of your day to tell us about your recent stay with us. I always appreciate feedback whether it is good or bad as this allows us to improve and excel our guests expectations The staff strives each and every day to ensure our guests receive excellent quality service. I am very... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

PROS: convenient location, many restaurants/shops nearby, spacious room, abundant parking space, pet friendly, friendly staff, good internet speed, decent breakfast selection CONS: not very clean (I stayed with my dog in a room I believed was used for travelers with pet only and you could tell lots of products were used in the past for cleaning and therefore changed the... More

Was this review helpful? Yes
Fort Worth, Texas
1 review
4 of 5 stars Reviewed December 31, 2013

next to a clean room and a comfortable bed, a great staff makes the hotel. appreciated the pleasantness and hospitality of front desk and housekeeping making sure we had whatever we needed. great customer service!

Was this review helpful? Yes
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear Qunicy J, Thank you so much for the wonderful review. We hope to see you soon at the Lexington Suites in Wichita Falls, Texas. In the Spirit of Hospitality, Heike Misner General Manager More

Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed December 22, 2013 via mobile

We were happy to find a nice clean room that welcomed our rat terrier.The man at the front desk was very nice and helpful there is also a little fenced in area in back for you're dog to use,it's not the Ritz but its very accommodating for people traveling with pets,we would stay here again

Was this review helpful? Yes
Heike M, General Manager at Mainstay Suites of Wichita Falls, responded to this review

Dear Mawde61, Thank you for sharing your feedback with me. I am happy to read that you enjoyed your stay with us and took advantage of our dog run. Once again, thank you for your feedback and I am hoping to welcome you again here at the Lexington Suites in Wichita Falls, Texas/ Sincerely, Heike Misner General Manager More

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Additional Information about Mainstay Suites of Wichita Falls

Address: 1917 Elmwood Ave N, Wichita Falls, TX 76308 (Formerly Lexington Suites of Wichita Falls)
Phone Number:
Location: United States > Texas > Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mainstay Suites of Wichita Falls 3*
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Also Known As:
Lexington Suites Of Wichita Falls Hotel Wichita Falls
Hawthorn Suites Wichita Falls
Wichita Falls Hawthorn Suites

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Number of rooms
90

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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