We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS University Inn & Suites

Hotel website
Hotel deals
4540 Maplewood Avenue, Wichita Falls, TX 76038
Special Offer
Stay 2X get $50 gift card
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS University Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS University Inn & Suites
Write a Review

105 reviews from our community

Traveler rating
    47
    30
    9
    11
    8
See reviews for
39
22
5
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (27)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (25)
All months
Austin
Top Contributor
56 reviews 56 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For a new hotel, this one I fairly clean. It is in a good location near the University and Pioneer restaurant. It is fairly quiet. It is also disappointing that it is necessary to pass through the smoking lounge (the covered entry way) to enter the non-smoking lobby. The guest room has multiple table lamps but not adequate lighting. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Grand Ledge, Michigan
Top Contributor
83 reviews 83 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You definitely need a GPS to find this hotel, but it was a nice property. The room was large & clean and the front desk staff was very friendly. It is located near several restaurants which is a plus.

Was this review helpful? Yes
North Richland Hills
1 review
5 of 5 stars Reviewed 1 week ago

Nice and comfy went down for soccer finals staff was very accommodating. The rooms were nice and roomy. Got 3 rooms and were well taken care of. Will stay here next year if we make it. plenty of places to eat in walking distance that had good food.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear Fred D, Thank you for staying with us at the Best Western Plus University Inn & Suites. We are happy to hear that your experience was a pleasant one. We look forward to serving you just as well in the near future. Warm Regards, Robin Duran More 

Wichita Falls, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Mandy at the desk was excellent. Very helpful. Nice facility; clean, neat, tidy. Check in procedure was easy and painless. Reservation was made and no changes were necessary. Only drawback was the pool is outdoor; not that I had a lot of time for a swim but after a long day of work a few laps would have helped. Just... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear Eddie T, Thank you for choosing to stay at the Best Western Plus University Inn & Suites, and more importantly thank you for taking the time to leave us a raving review. I am happy to hear that Mandy was superb, and that your Best Western experience was a pleasant one. We look forward to seeing you in the... More 

Houston, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We’re not talking luxury here, we’re talking Best Western. That said, the location is good, our room was large, the staff were friendly and helpful, the hot breakfast was better than average, and the price was only $89+tax. But the main reason we chose it is that we were traveling with our Old English Sheepdog and needed a place that... More 

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear John O, Thank you for choosing to stay at the Best Western Plus University Inn & Suites. We appreciate your business and your feedback. I am thrilled that you found our staff quite helpful and that your experience was an overall great one. We definitely look forward to providing exceptional service for you and your family during your future... More 

Shelton, Washington
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I almost hated calling this average, but that is average good. It was comfortable, clean and the staff were professional. Nothing to rave about. But exactly what you would expect for the price and branding.

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear paula7574, Thank you for choosing to stay at the Best Western Plus University Inn & Suites. Moreover, thank you for taking time to provide some feedback regarding your recent stay. I hope that you would visit us again in the future with hopes to transform your experience from "average" to exceptional. Warm Regards, Robin Duran More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is typical for the price paid. Usual;y in this type of motel its age determines how nice a room you will get. I noticed that there was a $10.00 difference in price for the same type room, so I guess the rooms with the not so worn furniture cost you the extra $10.00. It is a little hard... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear 561ec, Thank you for choosing to stay at the Best Western Plus University Inn & Suites. We appreciate your taking time to provide us some feedback for how we can better serve our guests. I apologize that there was some difficulty in locating our property. However, I am happy to hear that our staff was friendly and assisted you... More 

Treasure Island, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 21, 2015

This hotel is ok, carpet in room not vacuumed very well. Small room to squish 2 queen beds and a sofa bed. Very cramped. PROBLEM: We were in the breakfast area when the closing time came (9:30) At 9:20 the woman refilling the food closed and locked both doors to the room, preventing people from entering. It also prevented people... More 

Was this review helpful? Yes 1
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear Marie B, Thank you for leaving for feedback regarding your recent stay at the Best Western Plus University Inn & Suites. We apologize that your breakfast experience was not as pleasant as we both would have hoped it to be. We hope that you would grant us another opportunity to better serve you and your family in the future.... More 

Desoto, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Our experience with the Best Western PLUS University Inn & Suites in Wichita Falls, Texas was very pleasant. We plan on going back for this show again, and will definitely stay at this property. The staff was very friendly and the rooms were clean and comfortable. We highly recommend this property.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear Sandra D, We appreciate your taking time to leave us your feedback regarding your recent stay. More importantly, I am glad to hear your Best Western University Inn & Suites experience was a pleasant one. The staff looks forward to serving you during your future visits to Wichita Falls. Regards, Robin Duran More 

Desoto, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

This hotel is very convenient and clean. The rates are reasonable and very affordable. The breakfast is also great. The staff is very friendly and helpful and anytime i'm in the area, that's where my family will stay.It is worth every penny!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Dear Shannon M, Thank you for taking the time to leave us some feedback regarding your recent stay at our hotel. We are happy that you enjoyed your experience and we look forward to seeing you again in the future. Regards, Robin Duran More 

Questions? Get answers from hotel staff and past guests. Ask a question

14 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question