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All 29 Wichita Falls hotels

BEST WESTERN PLUS University Inn & Suites

2.5 of 5 Hotel   |   4540 Maplewood Avenue, Wichita Falls, TX 76038
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72%
Ranked #10 of 29 hotels in Wichita Falls
A recent review
4 of 5 stars reviewed 3 weeks ago
kwlandry Opelousas, Louisiana
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  • Reviews (68)
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68 people have reviewed this hotel

Traveler rating
    30
    19
    5
    7
    7
See reviews for
24
16
3
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Magnolia, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago

Employees did not show to put out breakfast, so very little food was put out and no coffee made. Fans in bathroom broken, dirty pool, receptionist on phone not for business. The cleaning staff was good. I will never stay here again.

Review collected in partnership with Best Western

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Wichita Falls, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

I travel every week for work, I stay in Best Westerns 90% of the time. I have never stayed at a Best Western as poorly run and dingy as this one, the staff is very unhelpful and rude. Breakfast is always late most of the time I have had to eat out, I know it's "complimentary" but it's built into... More

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Opelousas, Louisiana
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The one person we spoke with at check in was nice, room was clean breakfast was also good . No problems, We had plenty of pillows bed was comfortable.the lady working the breakfast area seemed to be very clean I like that

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Lemoore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Natasha at check-in is just fantastic! We were most impressed with all of the staff, it was obvious that the staff worked very well as a team and there was a happy atmosphere upon entering the lobby. Everything is kept clean, in good order and it is a pleasant place to stay. Breakfast room was good, staff cleaned each table... More

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Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is centrally located in Wichita Falls and near Midwestern State University. The gentleman who checked us in was outstanding and very helpful with getting around and made check in a breeze. The down size was the room was small and breakfast was very crowded and disorganized, however it was free. I would stay here again.

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

I am glad to know you will choose us again when visiting Wichita Falls! We are currently working on re-organizing our breakfast area to make it easier for our guests! if you are coming back to stay again please give me a call and I will make sure to upgrade you to a larger suite! 940-687-2025 ext 140 More

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is centrally located in the commercial/shopping area of Wichita Falls, very close to Midwestern State University. The employees were helpful, nice, and quick to ensure the needs were met. Pet friendly, yet still very clean.

Review collected in partnership with Best Western

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Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

I was so pleased to read your comment, we appreciate the kind words. we are in a great location and very convenient to all the shopping and local restaurants. We hope you will choose us again when coming back to Wichita Falls, TX, we love having you here! More

Big Spring, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Average hotel… nothing special. About what you expect for a one night stay. Wi-fi is an issue with me. I personally can't stand when you, have to sign in again and again after 5 min or so. It should let you stay signed in until your visit is over.

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

April, thank you for responding on TripAdvisor and I do apologize about the internet and the logging off so quickly, I think it is set up that way for security reasons? Not sure tho, we do hope you will choose us again when coming through or back to Wichita Falls, we would like to make a better impression for your... More

Kerrville, Texas
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed here for 3 nights & it was very good. The 1st nite had possible children in the room above us, but by 10pm it was quiet. The other 2 nites were very quiet. I corrected the television list & gave it to the front desk & they were very appreciative of it. All the staff was very nice... More

Was this review helpful? Yes 1
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for your kind words all the way from Kerrville, TX, we appreciate it. I do apologize about the TV guides, we know they are wrong and in the process of having new directories with guides printed soon! As for the kids above you, again I am sorry they were noisy, unfortunately in the summer we do have a... More

Lubbock, Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 18, 2014

We were in town for a golf tournament and chose to stay here. The staff was so friendly and the room was large!! Pull out couch for extra guests which we didn't need and a microwave and fridge. The a/c worked GREAT!!! Very clean and when I saw housekeeping in the halls, they removed ALL the bedding to change...even the... More

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Becky, I am glad you had a great stay with us, we take great pride in making sure all rooms are properly cleaned and that does include our covers and duvets! I know not all brands require that but at Best Western Plus, they have really high standards of cleaning and we take it really serious too. I appreciate the... More

Haymarket, United States
1 review
5 of 5 stars Reviewed June 9, 2014

We were traveling cross country with a pet and Best Western Wichita provided excellent service and help in finding pet friendly places to eat. Clean, well appointed rooms. The location is a bit off the highway but there are lots of choices for dining. Also a nice walk for our pet and a park not far away.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Cindy, Thank you for the kind words on TripAdvisor about us, we greatly appreciate it! We do love pets at the Best Western Plus and I am glad you were able to enjoy your walks with your pet. We hope you choose us when traveling back to Wichita Falls, TX we would love to see you again! More

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Additional Information about BEST WESTERN PLUS University Inn & Suites

Address: 4540 Maplewood Avenue, Wichita Falls, TX 76038
Phone Number:
Location: United States > Texas > Wichita Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn & Suites 2.5*
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Also Known As:
Wichita Falls Ramada

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Wichita Falls #9 Business Hotel in Wichita Falls
Hotel Class
Number of rooms
1

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