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All 1 Westlake hotels

Dallas Marriott Solana

3.5 of 5 Hotel   |   5 Village Circle, Westlake, TX 76262
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Ranked #1 of 1 Hotels in Westlake
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
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135 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona, Spain
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed in the Solana a few times because it's conveniently close to my office headquarters. The service is fine and the employees are friendly and attentive. Their shuttle is a great option as it goes back and forth to DFW airport and also to Southlake town square so if you are doing business in the area you can manage... More

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Monadnock Region, NH
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We ended up a much larger group than originally expected (late bump up from 200 to 300+) which corporate apparently did not notify local mgmt. The staff and management responded very well and did a stalwart job to accommodate us - dining, bar, etc. Hotel is convenient to DFW and run a shuttle regularly which is helpful. Facilities are fine,... More

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Sand Springs, Oklahoma
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only spent a few hours here. We booked the hotel at a reduced rate after missing a flight connection at DFW. I'm not happy with American Airlines as they took off with us minutes from the gate after our flight was delayed an hour. But that's another story. The hotel shuttled us from and back to the airport. The... More

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Jason H, Manager at Dallas Marriott Solana, responded to this review

Thank you for the great review! I am very excited to see the positive comments during your unexpected visit. I will be sure to share your feedback with the team and hopefully you get everything worked out with the airline. Jason Horonzy, Director of Hotel Operations More

Lagos, Nigeria
Top Contributor
77 reviews 77 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Service was terrible and very indifferent...the staff were more concerned with the things they didnt do rather than trying to make the stay worthwhile. The facilities looked old and tired and the buzz of a 'normal' Marriott was completely absent. Not impressed

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Jason H, Manager at Dallas Marriott Solana, responded to this review

We truly appreciate you taking the time to write a review about your recent visit. I am sincerely apologetic that we did not meet your expectations. I have forwarded your comments to the team to ensure it is an isolated experience and not repeated. We take great pride in our level of service and strive to continually improve each and... More

New Haven, Connecticut
Top Contributor
100 reviews 100 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here a few nights while attending a wedding in the area. it was very nice all around. Good service and people were great. I was part of a big crew and the folks working there were very accommodating at breakfast, and in the bar. Nice place to stay, free parking, and nice pool.

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North Potomac, MD
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

Very nice hotel in Westlake. Free shuttle to and from the airport as well as shuttle service to some local businesses. Shuttle drivers and front desk staff all were very nice and accommodating. Service in the lounge could use some help, not very attentive. Overall a good experience and I would recommend this hotel.

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Burleson, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

This is a convention hotel, so it is usually not very busy on the weekends and is the best place for a quiet getaway. The pool area is very nice, the landscaping, the décor, it is just relaxing. And the amenities of the Marriott are all there, staff is excellent, the ratio of staff to customers means you get the... More

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Burleson, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

This is a convention hotel so most weekends it is not very full. Great staff great location great rooms (business class) and lots of privacy. Full service from staff that makes you feel very comfortable. Awesome pool you virtually have to yourself.

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 17, 2014

We have stayed at this hotels many times over the past 15 or so years. It is starting to look tired. The pool area is neglected. I know this is a 'business' hotel, but there are those staying over the weekend for relaxation. Some of the upholstery is needing to be freshened up. The complimentary toiletries were not full when... More

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Todd W, General Manager at Dallas Marriott Solana, responded to this review

Dear Gail M. Thank you for your loyalty over the last 15 years of staying at our hotel and for your kind comments regarding our concierge attendants and buffet. I was disappointed to read of the service failures you experienced and I hope that your prior stays still reinforce the level of service that we are more accustomed to delivering... More

Austin
Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

A unique complex in a beautiful setting, surrounded by luscious green lawns and trees~very serene. The staff was very Texas friendly and accommodating, anticipating your every need. We stayed the weekend and attended a rehearsal dinner there, with drinks on the patio before the dinner. The atmosphere and the staff were outstanding, and the meal was delicious, making the event... More

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Additional Information about Dallas Marriott Solana

Address: 5 Village Circle, Westlake, TX 76262
Location: United States > Texas > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Solana 3.5*
Number of rooms: 294
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Also Known As:
Dallas Marriott Solana Hotel Westlake
Marriott Hotel Westlake
Marriott Westlake
Westlake Marriott

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