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All 1 Westlake hotels

Dallas Marriott Solana

3.5 of 5 Hotel   |   5 Village Circle, Westlake, TX 76262
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Ranked #1 of 1 hotels in Westlake
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Spoon2012 Sand Springs, Oklahoma
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133 people have reviewed this hotel

Traveler rating
    65
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Sand Springs, Oklahoma
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only spent a few hours here. We booked the hotel at a reduced rate after missing a flight connection at DFW. I'm not happy with American Airlines as they took off with us minutes from the gate after our flight was delayed an hour. But that's another story. The hotel shuttled us from and back to the airport. The... More

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Lagos, Nigeria
Top Contributor
60 reviews 60 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 1 week ago

Service was terrible and very indifferent...the staff were more concerned with the things they didnt do rather than trying to make the stay worthwhile. The facilities looked old and tired and the buzz of a 'normal' Marriott was completely absent. Not impressed

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Jason H, Manager at Dallas Marriott Solana, responded to this review

We truly appreciate you taking the time to write a review about your recent visit. I am sincerely apologetic that we did not meet your expectations. I have forwarded your comments to the team to ensure it is an isolated experience and not repeated. We take great pride in our level of service and strive to continually improve each and... More

New Haven, Connecticut
Top Contributor
98 reviews 98 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here a few nights while attending a wedding in the area. it was very nice all around. Good service and people were great. I was part of a big crew and the folks working there were very accommodating at breakfast, and in the bar. Nice place to stay, free parking, and nice pool.

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North Potomac, MD
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel in Westlake. Free shuttle to and from the airport as well as shuttle service to some local businesses. Shuttle drivers and front desk staff all were very nice and accommodating. Service in the lounge could use some help, not very attentive. Overall a good experience and I would recommend this hotel.

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Burleson, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

This is a convention hotel, so it is usually not very busy on the weekends and is the best place for a quiet getaway. The pool area is very nice, the landscaping, the décor, it is just relaxing. And the amenities of the Marriott are all there, staff is excellent, the ratio of staff to customers means you get the... More

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Burleson, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

This is a convention hotel so most weekends it is not very full. Great staff great location great rooms (business class) and lots of privacy. Full service from staff that makes you feel very comfortable. Awesome pool you virtually have to yourself.

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 17, 2014

We have stayed at this hotels many times over the past 15 or so years. It is starting to look tired. The pool area is neglected. I know this is a 'business' hotel, but there are those staying over the weekend for relaxation. Some of the upholstery is needing to be freshened up. The complimentary toiletries were not full when... More

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Todd W, General Manager at Dallas Marriott Solana, responded to this review

Dear Gail M. Thank you for your loyalty over the last 15 years of staying at our hotel and for your kind comments regarding our concierge attendants and buffet. I was disappointed to read of the service failures you experienced and I hope that your prior stays still reinforce the level of service that we are more accustomed to delivering... More

Austin
Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

A unique complex in a beautiful setting, surrounded by luscious green lawns and trees~very serene. The staff was very Texas friendly and accommodating, anticipating your every need. We stayed the weekend and attended a rehearsal dinner there, with drinks on the patio before the dinner. The atmosphere and the staff were outstanding, and the meal was delicious, making the event... More

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Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 11, 2014

the architecture is unique...strange... everything seems to be right out of an 80s film, from the oddly bold and overly grandiose architecture to all the furnishings. still, the staff is very friendly and helpful and it is close to my office. one complaint: concierge floors charge for drinks! my experience has been that all things on concierge floors are comp'd.... More

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Jason H, Manager at Dallas Marriott Solana, responded to this review

Thank you very much for taking the time to share some of your experiences while staying at our hotel. I have forwarded your review about the friendly staff to the team. They truly appreciate to hear the positive feedback about their levels of service as we strive to not only meet but exceed every guest's expectations. We have received many... More

Houston, TX
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 8, 2014

Weird building but room was typically Marriott - very comfortable. Wonderful staff - I left a personal item in my room and called the hotel shortly after leaving. I asked that they bring the item to the front desk and have it ready for me to pick up when I got there. It was ready as promised on time –... More

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Additional Information about Dallas Marriott Solana

Address: 5 Village Circle, Westlake, TX 76262
Phone Number:
Location: United States > Texas > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Solana 3.5*
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Also Known As:
Dallas Marriott Solana Hotel Westlake
Marriott Hotel Westlake
Marriott Westlake
Westlake Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Marriott hotel located in Solana Office park with complimentary shuttle to and from DFW Airport and Southlake Town Square. ... more   less 
Number of rooms
294

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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