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Dallas Marriott Solana

3.5 of 5 5 Village Circle, Westlake, TX 76262
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Certificate of Excellence 2014
Dallas Marriott Solana
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Dallas Marriott Solana
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148 reviews from our community

Traveler rating
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    9
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flower Mound, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Admittedly, I like a very quiet hotel room. I didn't get that at this hotel. Our room overlooked the pool and the music from below was loud, even at night. When I called the front desk they told me that they turned off the music at 11pm. Huh? We had an adjoining room as well and we could hear every... More 

Was this review helpful? Yes
Todd W, General Manager at Dallas Marriott Solana, responded to this review

Dear Techsan93, We appreciate hearing from our guests and I was sorry to read that we did not exceed your expectations on your last stay with us. We have shared your comments with the appropriate leaders throughout the hotel to ensure they were aware of the impacts that some of our responses caused. I was glad to see that you... More 

Sherbrooke, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this hotel for the weekend through Hotels.com at a really good rate. When we arrived the staff was very helpful. Our room was satisfactory. When we asked for extra things for our room (coffee), the staff was very quick to respond. The reason for my disappointment was the added charges. Most mid-level hotels where I have stayed include... More 

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Jason H, Manager at Dallas Marriott Solana, responded to this review

Thank you for taking the time to review your recent visit to our hotel. I would like to apologize that your stay was not exemplary and that you did not receive the value you were expecting. We do offer rates and promotions that include breakfast and as long as you are a Marriott Rewards Member and reserve your room directly... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The last time I checked in at the Marriott Solana, the front desk representative said, "Welcome back...did you know you've stayed with us for 39 nights over the past ten years?" In other words, I've spent my fair share of nights with this hotel. The rooms are very nice, always comfortable, and always quiet. When traveling to the Westlake, TX... More 

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Cincinnati, Ohio
Top Contributor
56 reviews 56 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When in town for business, I always stay at the Solana. This hotel has the best check-in process for Marriott Members, I just show them my ID and I am on my way in less than 2 mins. Everything is prepared ahead of time, no need to wait for a room to be assigned, keys to be created and credit... More 

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Zaandam
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed January 25, 2015 via mobile

Large hotel just of the highway conveniently located. Rooms are large enough, bathrooms fine, nothing extraordinairy but good. Bar is good, so is the breakfast room, breakfast itself is as expected from Marriott. This hotel fits right in the usual of the Marriott chain, but this one has huge facilities for a convention.

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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed January 19, 2015 via mobile

The hotel was beautiful and clean, staff was courteous, and the rooms were spacious and laid out nicely. We ordered room service and it was great! It is out of the way and easy to get to and still convenient to downtown Ft. Worth.

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Nacogdoches, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2015

We were very impressed again with our stay. The staff was friendly and very helpful. The lady that cleaned our room stopped and checked if we needed anything and gave our child some candy. They all well represented excellence. They made our Winter Heritage Youth Conference a great occasion.

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Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 8, 2014

As you know I'm a long time Marriott loyalist. And the common denominator in having a great experience versus a a good one comes down to training. GM Todd Winch has done an incredible job training his people and selecting some of the best hospitality professionals in the business. From the continuous improvements and maintenance to the friendly staff to... More 

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Wichita Falls, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

My husband and I stayed 2 nights the first of October for my 35th High School "destination" reunion and had a wonderful time. We stayed there again Nov 2nd for one night. The staff are courteous and efficient and the rooms are spotless and quiet. While the hotel is somewhat secluded, it is only a few miles up the road... More 

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Jason H, Manager at Dallas Marriott Solana, responded to this review

Thank you so much for staying with us and the great review! We are happy to hear you have been able to stay with us a couple of times recently. It is also great to see you were able to visit the many shops at Southlake Town Square. We have shared your positive comments with the team as they love... More 

Dallas
Top Contributor
102 reviews 102 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 31, 2014

I stayed here on a few weeks ago as i had a free Marriott stay courtesy of the Marriott Rewards card. The hotel is nice, especially the access to the Solana club, but the staff a bit uptight. I am a platinum elite member and since the lounge is closed on sunday, they only offered me 2 breakfast coupons and... More 

Was this review helpful? Yes
Jason H, Manager at Dallas Marriott Solana, responded to this review

Thank you very much for taking the time to write a review about your recent visit to our hotel. We truly appreciate your loyalty to Marriott as a Platinum Elite Member. Our sincerest apologies for the experience you had in regards to the Platinum Breakfast vouchers and your interaction with the front desk. We have forwarded your comments to our... More 

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Additional Information about Dallas Marriott Solana

Address: 5 Village Circle, Westlake, TX 76262
Location: United States > Texas > Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas Marriott Solana 3.5*
Number of rooms: 294
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Also Known As:
Dallas Marriott Solana Hotel Westlake
Marriott Hotel Westlake
Marriott Westlake
Westlake Marriott

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