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Extended Stay America - Houston - NASA - Bay Area Blvd.

2.5 of 5
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720 West Bay Area Boulevard, Webster, TX 77598 (Formerly Extended Stay Deluxe - Houston - NASA - Bay Area Blvd.)
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Extended Stay America - Houston - NASA - Bay Area Blvd.
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A recent review
3 of 5 stars reviewed 5 days ago
slsaage Louisiana
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57 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Louisiana
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel us okay, but nothing to write home about. The staff was great! The hotel and rooms are clean. It is pet friendly. The location is great. These are all pluses. The minuses- it is pet friendly (barking dogs), some non-smoking rooms smell smoky, and people congregate at the hotel's entry morning and evening to smoke. This one is... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Smoking rooms! Besides this the Hotel was clean and the staff was very helpfull... The smoking room could be more clean, but it was all worth it.. Extended Stay America is something I would book at any time again..

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 2, 2015

Nothing special. Decent rooms, decent price. Hardly a breakfast but coffee was good. We left something in our room though and when we called back about it they said they throw everything away... aka a housekeeper kept it (it wasn't a cheap item). Also concerning was that I twice locked myself out of the room and I got another room... More 

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Washington DC, District of Columbia
Top Contributor
489 reviews 489 reviews
80 hotel reviews
513 helpful votes 513 helpful votes
3 of 5 stars Reviewed March 16, 2015

Wonderful location directly across from the Space Center, this is no different than any other Extended Stay. You know what you will get, and it's fine as far as that goes. Nothing more, nothing less. Next door is a Starbuck's, across the street is the Space Center. Moreno's Mexican is also across the street, and it's a short drive to... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 20, 2015

I have never felt so unwelcomed as a guest at a place where I was paying to stay. The manager (when she was there, which was seldom) often glared at me as I passed through the lobby. The desk clerks seemed uninformed as to what was going on in the hotel, which was annoying to say the least. One clerk... More 

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Top Contributor
51 reviews 51 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 2, 2014

The primary reason we stayed here was because of the proximity to the cruise terminal. Our flight was delayed, so we only were in the room itself for about 7 hours. Despite the very late hour, the front desk clerk was very nice and accommodating. I was able to grab breakfast (very sparse, should moreso be called a snack...granola bars,... More 

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Manager_11525, General Manager at Extended Stay America - Houston - NASA - Bay Area Blvd., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to read that our staff was accommodating when your flight was delayed. I am glad that your room was quiet and clean and that it met your needs. Still, I do apologize that your pull-out bed was not ready for you upon your arrival.... More 

Webster, Texas
1 review
5 of 5 stars Reviewed November 21, 2014

We have been here for awhile. Love the facility and the manager. She is very good at what she does and takes her job very seriously. She had a resident appreciation get together about 2 weeks ago and it was really nice and a lot of fun. LaDonna was there and we had a lot of fun with her and... More 

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Mineola, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2014

We usually stay here on our night before cruise departure in Galveston. Hotel is consistent and we are always happy with it. Front desk people are quick to react to questions and requests. It is an easy on and off from I-45 and just 30 min or less from the RCCL pier. Next door is Zio's Italian food. You can... More 

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1 review
1 of 5 stars Reviewed August 19, 2014

if you are interested in staying here for staff friendly then this is the place. other that that quality feature nothing else makes this place a good place to stay. not the bed,Internet, rooms, or kitchen. the location is by fantastic restaurants but with several option to stay elsewhere why stay at extended stay of America? Warning danger ahead

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Austin, Texas
2 reviews
4 of 5 stars Reviewed August 10, 2014

Choose an upper floor. Footsteps early in the morning woke us up. Very early in the morning. The bed was hard but slept ok anyway. Looked at the breakfast and decided to go to Whataburger for a taquito and juice. We were able to walk to a restaurant right across the street and that was nice. The room was clean.... More 

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