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Hampton Inn Houston/Clear Lake-NASA Area

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506 West Bay Area Blvd, Webster, TX 77598
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Hampton Inn Houston/Clear Lake-NASA Area
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259 Reviews from our TripAdvisor Community

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Traveler rating
    134
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99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
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    (65)
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    (50)
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    (48)
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Winter Haven, United States
3 of 5 stars Reviewed 2 days ago NEW

The first floor room was clean, but with the proximity to the elevator access the smell of "grease" was in the hallway and in the room. Laundry was good with 2 washers and dryers. The breakfast area was small, but had intermittent access to a patio just outside the door. Perhaps that could be left opened without needing a key... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chickasha, Oklahoma
3 of 5 stars Reviewed 4 days ago NEW

The facility was nice. The elevators are extremely SLOW and our room was musty & moldy smelling. The breakfast area does not have adequate seating and it is difficult to maneuver in that area during breakfast time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of the Hampton Inn & Suites Clear Lake family I want to say thank you. We know that your time is very valuable and we truly esteem that you took a moment to share your experience. Your feedback is very important to us and your satisfaction is our top priority. We take our guest's comfort very seriously. Despite... More 

2 of 5 stars Reviewed 5 days ago NEW

Shower leaked into the room and saturated the entire floor. This was not the first time this had happened, because the closet smelled horrible like mildew or mold. This room should have never been given out until repairs are done.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of the Hampton Inn & Suites Clear Lake family I want to say thank you. We know that your time is very valuable and we truly esteem that you took a moment to share your experience. Your feedback is very important to us and your satisfaction is our top priority. We take our guest's comfort very seriously. Despite... More 

United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel needs updating in my opinion - decor of halls very dark and not very welcoming. But it was still very clean and the rooms were nice, the breakfast was so-so. The staff were very professional and pleasant to deal with.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family and I were in the area while I attended a conference and our original hotel was a nightmare. Hampton Inn to the rescue! The staff let us into our room early, they were incredibly friendly at the counter, and provided any extras we requested. I wanted to hug them after our other hotel experience. As other reviewers have... More 

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we... More 

Grand Junction, CO
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Staff is friendly and helpful. Interesting getting into, but that seems common for the area. Just be ready to do U-Turns! Room was nice, clean. The fridge kept freezing our water bottles. That was mostly fine given the outside temps, but hard on the leftovers. Found out at checkout the control is on the back. Shower had good... More 

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we... More 

Concord, North Carolina
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Our room was two queen beds, pretty standard. Breakfast was better than usual for a Hampton Inn, I was surprised. The only thing is our microwave was emitting a burning smell, but the staff was very friendly and removed it for us. Our A/C was confusing, no real "modes" (i.e. cool, heat, off), rather the temperature at which is was... More 

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of the Hampton Inn & Suites Clear Lake family I want to say thank you. We know that your time is very valuable and we truly esteem that you took a moment to share your experience. Your feedback is very important to us and your satisfaction is our top priority. We would like to take this occasion to... More 

Copperas Cove, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel and staff. I confirmed my room 5 months ahead of my trip and called to confirm twice only to find out our room was given away when we arrived and that the hotel was overbooked 100%. Not happy to hear that after a 5 hour drive. We were able to stay after the hotel inconvienced a bunch of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of the Hampton Inn & Suites Clear Lake family I want to say thank you. We know that your time is very valuable and we truly esteem that you took a moment to share your experience. Your feedback is very important to us and your satisfaction is our top priority. We take our guest's comfort very seriously. Despite... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice different feel and look of lobby, liked the relaxed comfortable environment. Rooms, no issues, all good. Had an early conference call, found a conference room to use, that was nice to have a quit corner for the webex. Staff member came in, turned on lights and ac (then she got locked in with us - kidding) coffee was good

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of our Hampton Inn & Suites Clear Lake family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we... More 

Blanchard, OK
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this as a pit stop before going to Galveston for cruise. The hotel was pretty nice. Pool was nice and the staff was helpful. Odd was that when you get off the elevators on your floor, there is no sign to tell you which way to go. The room had a room A/C unit which I find makes... More 

Was this review helpful? Yes
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this review

On behalf of the Hampton Inn & Suites Clear Lake family I want to say thank you. We know that your time is very valuable and we truly esteem that you took a moment to share your experience. Your feedback is very important to us and your satisfaction is our top priority. We take our guest's comfort very seriously. Despite... More 

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