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SpringHill Suites Houston NASA/Webster

3.0 of 5 1101 Magnolia Avenue, Webster, TX 77598
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Certificate of Excellence 2014
SpringHill Suites Houston NASA/Webster
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SpringHill Suites Houston NASA/Webster
SpringHill Suites Houston NASA/Webster
SpringHill Suites Houston NASA/Webster
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126 reviews from our community

Traveler rating
    80
    28
    10
    6
    2
See reviews for
63
17
6
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
95 reviews 95 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 9, 2014

This is a cut above similarly priced competitors. It's relatively new and seems well-cared for, serves a fine breakfast, and provides service with a smile. The rooms are very clean and well-appointed; I'll definitely return the next time I get to visit the area.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Kim T, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Evette Torres General Manager More 

Monterrey, Mexico
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 25, 2014

I can describe this hotel in one word: WOW! Everything in this hotel exceeded my expectations. (and i travel a lot) SUPER CLEAN hotel, free parking, free wifi, and free breaksfast! Rooms are like suites with an extra sofa bed,separate bathroom from shower, minifridge and microwave... what else could i ask for? :) Extremely happy with Springhill Suites By Marriott... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Jorge_Garza_Lomeli, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our well-equipped suites, ample breakfast and free internet. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Evette Torres General Manager More 

Senior Contributor
49 reviews 49 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 12, 2014

Clean, bright, comfortable lobby and rooms. Quiet with good soundproofing. Comfy beds. Good A/C. Close to restaurants and a movie theater. I even forgot a personal item when I checked out. I called when I got home. They located my item and shipped it to me right away! Amazing service. The only area that wasn't perfect was the bar tender.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear BeachSwan, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. I apologize for your experience in our bar and I have... More 

Noordwijk, The Netherlands
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2014

Very clean and bright hotel, good contemporary design of the rooms and good overall service. Conveniently located for anyone having business with NASA JSC or wishing to visit the NASA Space Center and enjoy the Clear Lake/Kemah seefront. Good car park, many movies centers around the hotel and, for gadgets addicts, a huge FRY's shop shaped as the International Space... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear LDEP1, I’m so glad you enjoyed our convenient location and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Evette Torres General Manager More 

Houston, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 4, 2014

We thoroughly enjoyed our stay. We regularly stay at SpringHill Suites all over because of the consistent quality and the availability of space for our two boys. This location met and exceeded our expectations - the room was clean, all amenities were provided and the breakfast was delicious. My husband and I especially appreciated the fresh spinach at breakfast as... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear gabriellyn, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate your loyalty to our brand and we hope to see you again on a return visit. Best, Evette Torres... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed September 29, 2014

My family and I had a wonderful stay at the hotel. Very clean, excellent service, friendly staff and good breakfast. Will recommend it to anyone visiting League City, Houston. For anyone who desires to visit NASA Space Centre, the hotel is quite close. There's also a big enough car park and well secured.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Ngozi U, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our clean room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

San Antonio, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 23, 2014

Made reservations online two weeks prior to stay for a room with a king bed. When we checked-in at 3:20 (20 minutes after earliest check-in time) we were informed they had no rooms with a king - only rooms with two queens. When I asked why we reserved a king room two weeks earlier and none were available, we were... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Bob C, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding guaranteed bed types and shower design. Thank you for your time in reviewing our hotel and we hope to see you... More 

Nashville, Tennessee
Top Contributor
190 reviews 190 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 23, 2014

Had to stay here for a work meeting - don't normally do anything but Hiltons - this Marriott property was okay - it was clean, had friendly staff, the room was spacious (nice having a 'powder room' separate from the tub and main sink area if multiple people are sharing). I wouldn't have stayed here on my own dime -... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Barbara D, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly... More 

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 18, 2014

stay there for 2 days..spoil mood when found lizard in toilet..we were on first floor but they should clean complete room before check in..complaint to staff n they took care of it..2 star for nice bed and free breakfast in morning..

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear Abhishek J, I’m sorry to hear of your experience; please forgive us. Lizards are a part of life in our area, but I’m sure it was extremely unsettling to find one in your room. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. I appreciate you acknowledging our comfortable beds and... More 

Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 10, 2014

We went to Houston for a long weekend with the priority being to visit NASA. The hotel was in a great location conveniently located off I-45 near NASA and several restaurants. The room was spacious and clean. With 5 people in the room it was quite helpful to have 2 sinks in the room and the shower/tub separate from the... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Houston NASA/Webster, responded to this review

Dear FM_Texas, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to the... More 

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Additional Information about SpringHill Suites Houston NASA/Webster

Address: 1101 Magnolia Avenue, Webster, TX 77598
Location: United States > Texas > Texas Gulf Coast > Webster
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Houston NASA/Webster 3*
Number of rooms: 121
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Also Known As:
Springhill Suites Houston Nasa/Webster Hotel Webster
SpringHill Suites Houston NASA/Webster TX
Hotel Style:
#2 Family Hotel in Webster
#5 Business Hotel in Webster

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