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All 16 Webster hotels

Holiday Inn Houston - Webster

3.0 of 5 Hotel   |   302 W Bay Area Blvd, Webster, TX 77598
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75%
Ranked #9 of 16 hotels in Webster
A recent review
5 of 5 stars reviewed 2 weeks ago
TexasTraveler78641 Austin, Texas
  • Overview
  • Reviews (60)
  • Photos (39)
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  • Room tips (8)
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60 people have reviewed this hotel

Traveler rating
    26
    19
    9
    3
    3
See reviews for
23
9
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
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  • Any
English first
Houston
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My extended stay at this Holiday Inn started very good but it turned out to be less than desirable. After someone backed into my car in the parking lot and it was over $3K worth of damage, I asked for management and one of the girls that answered the phone said that they were looking at cameras and she thought... More

Was this review helpful? Yes 1
Austin, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

WARNING! WARNING! First a warning and then the review. If you are given room 412 to stay in please be aware that when you get of of the elevator on the 4th floor and proceed toward room 412 the even numbered room are on the right and the odd numbered rooms are on the left. Now we are walking down... More

Was this review helpful? Yes 2
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Texas Traveler78641, Thanks for staying with us, and then thank you for taking the time to write your review, a very good review at that. We appreciate all of your compliments about the Holiday Inn Houston-Webster, your room, and our staff. And I will make sure to share them with our staff. Now, I must first WARN you before... More

Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We thought the hotel was nice. There was an mildew odor in our room which does take away from the experience. I did think the staff was really great and very friendly. I'd rate the staff with a 5. It's unfortunate that the smell in our room took away from the stay because it was otherwise a well kept up... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Amybaileymiller, Thank you for taking the time to provide us with your valuable feedback. I am glad to read that you thought our hotel was nice and that you thought the staff was great and friendly. I will make sure to share your comments with them. However, I do apologize for falling short of our goal of providing you... More

Arlington, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here in late June for a quick weekend getaway before our son is born. We had a late check in (10:30pm) which was very quick and efficient. The room was spotless, and the bed was very comfortable. We both need noise to sleep, and you could keep the fan on the A/C blowing contantly, so... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Cameron C, Thank you for your kind review of your recent stay here at the Holiday Inn Houston-Webster. I am glad to read that you and your wife had a nice, comfortable stay here. Weekend nights during the summer can sometimes be our busiest nights and occasionally the gatherings in some rooms can get a little rambunctious. I am... More

Metairie, Louisiana
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff were very friendly and helpful. The rooms were nice and spacious but the bathroom was very small. The beds were comfortable but for someone short like myself they were a little too high off the floor. There was a bar and restaurant onsite. The bar was well equipped and offered very good French wines and was very generous... More

Was this review helpful? Yes 1
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear jma1234, Thank you for taking the time to express your thoughts and your observations. I am so glad to read that you liked the friendliness of our staff and found them helpful. I am also happy to read that you enjoyed our bar, and in particular, the Le Versant Pinot Noir, which is one of my personal favorites too;... More

Sora, Panama
Top Contributor
104 reviews 104 reviews
39 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed June 8, 2014

Spent a week here for business. I was in room 201. It is an outstanding room. The room was new and well furnished. The bed was comfortable and had a selection of 2 firm and 2 soft pillows on the bed. Lighting was good and they have both wired and wireless Internet access. The cooling system worked fine. The room... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Stargazerm31, Thank you so very much for taking the time to write such a nice review. I would also like to thank you for staying with us, and I was glad to hear that you enjoyed many of our hotel's features and amenities. The satisfaction of our guests is our highest priority, so I do want to sincerely apologize... More

Houston, Texas
Top Contributor
78 reviews 78 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 30, 2014

We recently stayed here for four nights. While the location was convenient to our needs, the service staff leaves a lot to be desired. On two of the days that we stayed here, getting the room cleaned was an ordeal. The first day, bathroom linens were not provided, which necessitated a trip to the front desk. The second day, we... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Robert C, On behalf of the Holiday Inn Houston-Webster staff and management team, I'd like to thank you for staying with us and for taking the time to review your recent experience with us. Please accept our sincere apologies for falling short of your expectations on several aspects of your stay with us. We greatly appreciate your honesty and... More

Nuevo Laredo, Mexico
1 review
5 of 5 stars Reviewed May 25, 2014

Very often we use this hotel because We like the cleanliness of the rooms and specially the attention given by the employees. Maria is always willing to help us when we need directions. Thanks Maria keep up the good work.

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Thelma M, I am delighted that you enjoyed your stay with us, and thank you for the feedback! It is wonderful to hear from our valued, repeat guests and appreciate your continued patronage. Thanks for recognizing Maria. We look forward to seeing you again soon! Sincerely, Tiffany R General Manager More

San Diego, California
Top Contributor
53 reviews 53 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 10, 2014

We had a one night stay before heading out on a cruise ship. Our king suite was huge and very nice. We had dinner and drinks in the restaurant and the manager who served us was extremely nice and made a mean mojito. We had the front desk arraign rides for us 2x and it went perfect. Great place to... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Amie S, Thanks for staying with us, and thank you for taking the time to write a "Very Nice" review on our hotel. I am pleased to hear that you enjoyed your room, and a few of the many amenities that our hotel has to offer. I was especially please to hear the compliments that you paid to our... More

Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2014

Arrived after a 12 hour drive I was greeted by a very friendly young man. Check in was quick and got numerous recommendations for good places to eat in the area. Room was very nice. The only issue had nothing to do with the hotel. Traffic was horrible and it made it made it very difficult to get in and... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear safetyman79, Thank you for taking the time to write a review, and for your recommendation of our hotel. I am glad to hear that you enjoyed our staff and your room. We do however apologize about the traffic issues that you encountered, and as you keenly pointed out, we are located on a very busy thoroughfare. We will share... More

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Additional Information about Holiday Inn Houston - Webster

Address: 302 W Bay Area Blvd, Webster, TX 77598
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Houston - Webster 3*
Reservation Options:
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Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Holiday Inn Houston - Webster TX

39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Nisseki Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Kem's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 
Number of rooms
109

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