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All 16 Webster hotels

Holiday Inn Houston - Webster

3.0 of 5 Hotel   |   302 W Bay Area Blvd, Webster, TX 77598
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75%
Ranked #9 of 16 hotels in Webster
A recent review
5 of 5 stars reviewed 5 days ago
sv3211 Fort Worth, Texas, USA
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  • Reviews (64)
  • Photos (39)
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64 people have reviewed this hotel

Traveler rating
    29
    20
    9
    3
    3
See reviews for
24
9
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Fort Worth, Texas, USA
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

From the moment we checked in, we were treated with first class service. Everyone from housekeeping to management, was very eager to make sure our stay was comfortable and enjoyable. The pool, workout, and restaurant areas were super clean, well staffed and well maintained. Finally, our upgraded King Suite was the "icing on the cake." Very spacious. The kids enjoyed... More

Was this review helpful? Yes
San Antonio, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed two nights over the weekend in an executive room. It was HUGE! The bed was like sleeping on a cloud. There was a fridge, microwave and coffee maker. The staff was friendly, especially Hilary at the front desk. There were moments when I could hear kids running around in the room above us, but you... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is nice and has a restaurant. The rooms smell like mildew a little bit. However if you kick the ac down and make it cold The smell disappears. Other than that the place is nice and worth staying.

Was this review helpful? Yes
Point Pleasant, West Virginia
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this property in June. The hotel is very nice and sets back from the interstate which minimizes the road noise. Property is very clean and well maintained and the staff was friendly. I would stay here again because the hotel is nice. The only problem we experienced were school children guests who apparently were not taught basic... More

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Houston
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My extended stay at this Holiday Inn started very good but it turned out to be less than desirable. After someone backed into my car in the parking lot and it was over $3K worth of damage, I asked for management and one of the girls that answered the phone said that they were looking at cameras and she thought... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Houston - Webster, responded to this review

Dear PdiddyHouston, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the level of service you received from our staff and any inconvenience you may have encountered that did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class service. For that reason, the... More

Austin, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WARNING! WARNING! First a warning and then the review. If you are given room 412 to stay in please be aware that when you get of of the elevator on the 4th floor and proceed toward room 412 the even numbered room are on the right and the odd numbered rooms are on the left. Now we are walking down... More

Was this review helpful? Yes 2
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Texas Traveler78641, Thanks for staying with us, and then thank you for taking the time to write your review, a very good review at that. We appreciate all of your compliments about the Holiday Inn Houston-Webster, your room, and our staff. And I will make sure to share them with our staff. Now, I must first WARN you before... More

Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We thought the hotel was nice. There was an mildew odor in our room which does take away from the experience. I did think the staff was really great and very friendly. I'd rate the staff with a 5. It's unfortunate that the smell in our room took away from the stay because it was otherwise a well kept up... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Amybaileymiller, Thank you for taking the time to provide us with your valuable feedback. I am glad to read that you thought our hotel was nice and that you thought the staff was great and friendly. I will make sure to share your comments with them. However, I do apologize for falling short of our goal of providing you... More

Arlington, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here in late June for a quick weekend getaway before our son is born. We had a late check in (10:30pm) which was very quick and efficient. The room was spotless, and the bed was very comfortable. We both need noise to sleep, and you could keep the fan on the A/C blowing contantly, so... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Cameron C, Thank you for your kind review of your recent stay here at the Holiday Inn Houston-Webster. I am glad to read that you and your wife had a nice, comfortable stay here. Weekend nights during the summer can sometimes be our busiest nights and occasionally the gatherings in some rooms can get a little rambunctious. I am... More

Metairie, Louisiana
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 22, 2014

The staff were very friendly and helpful. The rooms were nice and spacious but the bathroom was very small. The beds were comfortable but for someone short like myself they were a little too high off the floor. There was a bar and restaurant onsite. The bar was well equipped and offered very good French wines and was very generous... More

Was this review helpful? Yes 1
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear jma1234, Thank you for taking the time to express your thoughts and your observations. I am so glad to read that you liked the friendliness of our staff and found them helpful. I am also happy to read that you enjoyed our bar, and in particular, the Le Versant Pinot Noir, which is one of my personal favorites too;... More

Sora, Panama
Top Contributor
105 reviews 105 reviews
40 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 8, 2014

Spent a week here for business. I was in room 201. It is an outstanding room. The room was new and well furnished. The bed was comfortable and had a selection of 2 firm and 2 soft pillows on the bed. Lighting was good and they have both wired and wireless Internet access. The cooling system worked fine. The room... More

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Stargazerm31, Thank you so very much for taking the time to write such a nice review. I would also like to thank you for staying with us, and I was glad to hear that you enjoyed many of our hotel's features and amenities. The satisfaction of our guests is our highest priority, so I do want to sincerely apologize... More

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Additional Information about Holiday Inn Houston - Webster

Address: 302 W Bay Area Blvd, Webster, TX 77598
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Houston - Webster 3*
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Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Holiday Inn Houston - Webster TX

39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Webster
Hotel Class
Official Description (provided by the hotel)
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Nisseki Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Kem's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 
Number of rooms
109

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