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Holiday Inn Houston - Webster

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302 W Bay Area Blvd, Webster, TX 77598
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Holiday Inn Houston - Webster
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Holiday Inn Houston - Webster
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95 reviews from our community

Traveler rating
    48
    29
    12
    2
    4
See reviews for
39
14
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Orange, Florida, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was one of those pleasant travel experiences. The hotel was much nicer than I was expecting. The lobby is large with a full service restaurant available for breakfast and dinner. There are other dining options within a one block walk at the strip mall in front of the hotel. The room was clean, comfortable and enjoyable. Even on the... More 

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Irving, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very friendly front desk! Nice large comfortable room! A group of us going on a cruise stayed @ the Holiday Inn. Comfortable small lounge serving drinks. Had a great breakfast (not included). Room service was very quick.

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Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear cchaney2013, Thank you for taking the time to submit a review for the hotel. I am glad you enjoyed your stay with us. I hope that your cruise was even more fun as well. I hope to come back and see us soon. Warm Regards, Jamie More 

Sulphur, Louisiana, United States
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went on a short weekend getaway for our anniversary. Found the Webster hotel close to what we had planned to do. Kemah is just a few miles down the road along with NASA and several other points of interest. We also spent one day in Galveston which was only 45 min drive. We really were not at the hotel that... More 

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Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear Terri M, I would like to start by saying Happy Anniversary. Also, thank you for taking the time to write a review. I hope next time you come back you get the opportunity to use the pool/spa area again. We strive to make sure everything in a review is address and appreciate all feed back from our loyal guest's.... More 

Holly Springs, North Carolina
Top Contributor
81 reviews 81 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 13, 2015

Visiting some Houston area attractions and also wanted an indoor pool as a fall back option, and found this hotel through Trip Advisor. This is a newer Holiday Inn and offers a location very close to NASA, Shopping, lots of dining options and the main hwy between Houston and Galveston. The indoor pool is very nice, and the breakfast buffet,... More 

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Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear Andymc65, Thank you so much for the feed back and taking the time to write a review. We take all of our reviews seriously and try to strive to make all of our guest's an enjoyable. I am glad you enjoyed your stay and hope to see you back soon. Warm Regards, Jamie More 

Louisiana
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2015

I say hidden gem because this hotel is hidden behind a shopping center and I am so glad I found it. This place is awesome. Our suite was so big, so clean. The bed was very comfortable. The pool was great. The hotel is beautifully decorated and immaculately clean. I couldn't have asked for better. The kids did not want... More 

Was this review helpful? Yes 1
Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear Tracie C, Thank you for staying with us for your out of town destination. We are so pleased you had a wonderful experience and would love to see you again. Thank you for the feed back and hope to see you real soon. Warm Regards, Jamie More 

Castle Rock, Colorado
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 1, 2015

Very clean and the suites are quite big. The location couldn't be better. Close to tons of restaurants. Baybrook Mall is close too. Best part, Nasa museum was super close. Super friendly staff. AC a little loud though. Great breakfast and restaurant. Would stay here again!!

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Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear Tracie C, I want to thank you for the wonderful review. I am so pleased you had a great stay with us and hope to see you back very soon. There are so many things to do in the Clear Lake area like Kemah Boardwalk and Galveston is only 30 minutes away as well. Warm Regards, Jamie More 

Havre de Grace, Maryland
Top Contributor
68 reviews 68 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 31, 2015

This is my first stay in this Holiday Inn and I can guarantee I will stay here every time I have work in the area. The facility was very clean, the people were great and the room comfortable. The bed was one of the most comfortable I’ve had in a hotel. There a many dining choices within walking distance.

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Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear Jeff S, Thank you so much for choosing the Holiday Inn for your accomodations here in Webster. We value your business and comments and looking forward to seeing you again. Warm Regards, Jamie More 

Brenham, Texas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed March 23, 2015

My friend booked two rooms for our two families. Our stay was great. Chose this place specifically because of the indoor pool, as rain was forecast (it didn't rain.) Rooms were very quiet. Tip: Coming from I-45, don't turn at the light at Live Oak...take the next left. If you turn at the light, you can't get there. Another tip:... More 

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Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Tros2112, Thank you for taking the time to post a review of our property. It is a pleasure to read that you found the rooms and pool commendable. Please accept our sincerest apologies for the issue you experienced at check out. Though this matter has been resolved in a timely manner, I regret this has negatively impacted your stay... More 

Round Rock, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2015

This hotel is very attractive and spacious and the staff is friendly and helpful. It is in a good location for restaurants and general access (short drive to Johnson Space Center). There is a restaurant/bar inside of the hotel and it is located directly behind a strip mall with places to eat as well. There is a bowling ally to... More 

Was this review helpful? Yes 1
Jamie C, Director of Sales at Holiday Inn Houston - Webster, responded to this review

Dear Leslie K, Thank you for taking the time to write a review about your recent stay here at the hotel. We truly value all input and thank you and your family for staying with you. All feed back is greatly appreciated so that we can attend to any and all issues. I hope that you come back and see... More 

Herriman, Utah
Contributor
16 reviews 16 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed March 18, 2015

Great stay just if you prepay make sure you check your billing before you leave . Both us and the couple we were traveling with had to get it corrected. Not a big deal but do check before you check out. Beds are great and pool was nice. We will stay here again when in area.

Was this review helpful? Yes
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Chevelleskick, We are so glad that you enjoyed your stay! I'm sorry to hear there was a discrepancy with your prepay reservation. We truly strive to provide our guests with superior service as well as a seamless no hassle experience from check in to check out. I really do appreciate you taking the time to highlight several of our... More 

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