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Holiday Inn Express Hotel & Suites

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984 West US Highway 287 Bypass, Waxahachie, TX 75165
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1 room 1 guest
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Holiday Inn Express Hotel & Suites
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41 Reviews from our TripAdvisor Community

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Traveler rating
    21
    12
    5
    3
    0
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11
5
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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    (41)
  • Mar-May only
    (9)
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    (14)
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    (9)
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Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed July 22, 2015

Great location! Close to the softballs fields and restaurants, which is important to us. Great staff! Only compliant 2nd floor is a non-smoking floor but you can smell the smoking odor from the elavator.

Was this review helpful? Yes
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Felicia C, We want to thank you so much for your feedback and compliments to our facility and staff! I do apologize though for the smoke odor that you were able to smell coming from the elevator. We are currently in process of trying to do away with those pesky rooms. So hopefully when you some see us again... More 

Broken Arrow, Oklahoma
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

This hotel is conveniently located right off the main highway with access to lots of restaurants and shopping. The desk clerks are extremely friendly and helpful. The room was quiet with everything you need.

Was this review helpful? Yes
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Dawnelle L., We want to thank you so much for your feedback and compliments to our staff and location. We try very hard at our property to help our guests in any and every way we can. I am pleased that our location was convenient for for your stay. All of the close shopping and restaurants can definitely be... More 

Amarillo, Texas
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 8, 2015

We stayed here on June 26th and 27th. We booked 3 rooms for a family event that was in the area. They allowed us to check in !!!early and check out late when we left. The staff was very friendly and helped us with dining options. I would highly recommend this hotel. Rooms were clean and beds and pillows very... More 

Was this review helpful? Yes 1
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear DAC61, I want to thank you and your family so much for staying with us for your event. We are thrilled that you guys had such a wonderful time. We like to help out where we can especially early check in and late check out for our loyal Rewards Club members. I want to thank you for your loyalty... More 

Spring
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2015

2 star hotel with 5 star stay hotel room very comfortable check in was easy and fast with a very large smile. The 2 young ladies working were great helpful and make sure our stay was good. Wi-Fi was not very good in one room 3rd floor suite so moved us to a 2nd floor suite still was not good... More 

Was this review helpful? Yes
KenzieShore11, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Merle H, Thank you so very much for your review! I do greatly apologize that the internet gave you issues while staying here. We reached out to our IT Team and let them know about this issue and they were out here the very next day and resolved the problem! I am happy that my staff was able to... More 

Tulsa, Oklahoma
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is the 2nd time we have stayed in this hotel and still pleases with the experience. The location is great, just off the highway with good choices for food nearby. Staff was very helpful everytime we needed something, even directions. We will be back!!

Was this review helpful? Yes
KenzieShore11, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Merle H, Thank you so very much for your review! I do greatly apologize that the internet gave you issues while staying here. We reached out to our IT Team and let them know about this issue and they were out here the very next day and resolved the problem! I am happy that my staff was able to... More 

Waco, Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 23, 2015

My boyfriend and I were in town to go to Scarborough Faire and decided that after a full day of walking around, we'd get a hotel instead of driving back to Dallas the same day. Check in was on Sunday. I had requested an early check-in and even though they were COMPLETELY full the night before, was told when I... More 

Was this review helpful? Yes
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear KitCat14, Thank you for your review! I am very happy that you guys enjoyed your stay with us. We love Scarborough Fair season and are pleased that you guys chose our property to get some rest before your drive home. I do apologize that our pancake machine was making tiny pancakes though. We will make sure that is not... More 

Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 15, 2015

Overall a good choice - not over the top. But clean, quiet and nice light breakfast choices. Good coffee and not too close to the road so minimal road noise. A fair number of construction workers stay there, so sometimes debris in hallway from their boots. Friendly staff.

Was this review helpful? Yes
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear John B, We want to thank you for your feedback regarding our property! I am pleased that you enjoyed your stay. I do apologize for the debris in the hallways from the gentlemen's boots, we do try so hard to stay on top of that, but unfortunately sometimes pieces do slip through the cracks! Thank you very much though,... More 

Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 13, 2015

I just got back from my stay at the Holiday Inn Express in Waxahachie. Upon arrival, the entire first floor and front area smelt after cigarette smoke which continued all stay long, mattress was well used and needs to be changed, TV remote without batteries and hair residua in the bathroom. As a platinum member of IHG Hotels I expected... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Juan Carlos M, Thank you for your feedback. As an IHG Rewards Club Platinum Member we greatly appreciate your loyalty to our brand and hotel. We would like to apologize for the conditions you experienced. We have taken note of your comments regarding the mattress and the cleanliness of the bathroom. Please be assured that these will be forwarded... More 

Shelbyville, Indiana, United States
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 20, 2014

We just got back from our stay at the Holiday Inn Express in Waxahachie. Upon arrival, we were advised we received a free upgrade on our room. It was so spacious, clean, everything you would need for a stay. Customer service was excellent during the entire stay as well. I would highly recommend this hotel and intend on staying there... More 

Was this review helpful? Yes
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Heather B, I am so happy that you and your family enjoyed your stay at our establishment. We thank you so much for staying with us and for your compliments. I will definitely relay them to our staff and it will make their week! We hope to be able to see you guys again and give you a more... More 

Ponca City, Oklahoma
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 13, 2014

We have stayed here several times and have always had a great stay. It is clean and quiet and the employees are very friendly. It is a little hard to get to but go through the Target parking lot for a shortcut. There are several restaurants within walking distance. Breakfast is the typical Holiday Inn Express fare but is included... More 

Was this review helpful? Yes
KenzieShore11, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear SuZi520, Thank you so very much for leaving us your review! I am happy that you did enjoy your time with us and appreciated our value. We strive very hard to make sure that every guest has a exceptional stay with us every time they stay. I have high hopes that we will be able to see you again... More 

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Hotel & grounds (6)
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Pool/beach area (2)
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Business center/function rooms (2)
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Dining (6)
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Other (8)
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