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Holiday Inn Express Hotel & Suites Waller

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31380 FM 2920, Waller, TX 77484
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Holiday Inn Express Hotel & Suites Waller
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A recent review
5 of 5 stars reviewed 2 weeks ago
Nancy S
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29 reviews from our community

Traveler rating
    7
    14
    5
    1
    2
See reviews for
9
6
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in Waller at the Holiday inn Express on Valentines Day. Room was really clean and the staff was friendly the manager kept up the breakfast perfectly even though there were a lot of teens eating from a sports tournament! Very impressed with staff an rooms! Thank I for making my valentines day perfect!

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Jason R, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Hello Nancy S! Thank you so much for your kind and positive feedback on our staff and your experience. Yes, Crista was our "Manager on Duty" that morning and ran the breakfast department and front office department at the same time. She does a fine job and I'll be sure to let her know about the good comments you have... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

We stay at a lot of hotels every year. I prefer IHG properties,we had just spent a few days in the woodlands and stopped in Waller on our way home. When we entered the lady at the front desk ignored us until the manager entered. We got to our room which smelled very mildewy. We had a two room suite... More 

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budpatel60, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

We would like to thank you for staying with us. We will take the initiatives to make the improvement and hope to see you again. More 

Houston
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed November 20, 2014

We were in the area for a wedding and didn't want to have to drive back to Houston late on a Saturday night so we reserved a room here. The hotel seems nice and relatively new and the room was what you should expect from a Holiday Inn express. My one complaint would be that the breakfast shuts down at... More 

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budpatel60, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Hi Uncsig, It was a pleasure having you as one of our guests if only for a short time. Both ownership and I will reevaluate the times for breakfast on the weekends and hopefully modify the times to fit the needs of our leisure travelers. Thanks again for the feedback and we look forward to seeing you again soon More 

Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

My wife and I were in town for a wedding and this hotel was recommended to us. The room was clean, the bed was comfortable, and the room was quiet (except for the occasional stomping in the room above us). But, obviously, that was not the hotel's fault. The breakfast are was very clean and the breakfast bar was stocked... More 

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budpatel60, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Thank you for your time to provide such a great review for us. We try harder everyday and hope to see you soon again. More 

Shreveport, Louisiana
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2014

First and foremost - for a business traveler - good water pressure? (check) good iron? (check) good air temp (check) - so far so good. Those are the basics - now the extras - the rooms are large, the bathrooms are clean, the breakfast is good (enough), the bed is very comfortable, and the staff is courteous. No problems. Great... More 

Was this review helpful? Yes
budpatel60, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Thank you for taking time to provide your feedback. We try harder everyday and hope to see you soon again. More 

2 reviews
5 of 5 stars Reviewed September 22, 2014 via mobile

The hotel rooms are clean, spacious and the beds are ultra comfortable. Breakfast was great and plentiful with a choice of bagels, cereals, fruits, muffins, the best cinnamon rolls, eggs, hot biscuits , and a pancake machine was an added bonus.Front desk staff was very nice and friendly. Everyone was very kind and helpful from the time we checked in... More 

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budpatel60, General Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Thank you, we really try harder every day and appreciate your business. More 

Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2014

When we arrived, chaos at the front desk. I don't think they were experienced in full occupancy, and there were groups checking in with many rooms not yet cleaned. The room we had was nice but the a/c hadn't been running a it smelled musty. We ran the a/c but the smell lingered our entire stay. There were 2 mirrors... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Waller, responded to this review

Dear lapernia, Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable we fell short of your expectations during your stay. We take the confidence our guests place in us... More 

Severn, Maryland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2014

Great hotel in close proximity to Prairie View A&M University. The rooms are very clean, spacious, ample parking and great service. The hotel is right near the highway so quick access to surrounding cities. This is a fairly new hotel, even has flat screen TVs.

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Austin, Texas
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 23, 2014

Stayed only one night on business trip, but no complaints. Room was very large by HIE standards with a nice bar/kitchenette area. Breakfast well stocked and staff was friendly and efficient. Would stay here again.

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2 reviews
5 of 5 stars Reviewed July 13, 2014

I recently stayed at this hotel. I was so impressed with the service they provided. Everyone was very professional yet friendly. The breakfast they provided was great. I would recommend this hotel to everyone. It was a wonderful stay!

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Additional Information about Holiday Inn Express Hotel & Suites Waller

Address: 31380 FM 2920, Waller, TX 77484
Phone Number:
Location: United States > Texas > Waller
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waller 2.5*
Number of rooms: 75
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