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Hilton Waco

#9 of 27 Hotels in Waco
Certificate of Excellence
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113 South University Parks Drive, Waco, TX 76701-2241
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1 room 1 guest
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Hilton Waco
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398 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Dallas, United States
4 of 5 stars Reviewed 2 days ago NEW

Hotel was excellent as always, but don't parking under the trees in the parking lot. My truck was covered in bird droppings the next morning. Hotel is aware of the problem, but there is only so much they can do. Maybe a warning sign at the front desk on something would be nice.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the review, Margaret. Yes, the birds have been very territorial this season and we are sorry to hear that they got to your vehicle. Our front desk staff is trained to warn every guest of this problem, but we do appreciate the suggestion. We hope you'll stay with us again in the future! More 

Beaumont, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice hotel, clean and cozy room. Dinner menu was limited but good choices were offered. Breakfast buffet was decent. Close to trendy shopping area and restaurants. View of Baylor campus was nice. Great pool area and garden. Shuttle to airport was very much appreciated.

Was this review helpful? Yes
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the courteous review! You'll be happy to hear that we are in the process of revamping our restaurant's menu. We're glad we could help you have a great stay. We are looking forward to serving you again in the future. More 

Beaumont, Texas
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stay at this Hilton very frequently. My son and my money go to Baylor, and I like to come visit them both. Recently, I had to make a quick trip to Baylor to bring some items to my Baylor son. I was only planning to stay one night. I ended up needing to stay an extra... More 

Was this review helpful? Yes 2
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the glowing review, David! We are so glad that you choose us for your many visits to Baylor. We are always happy to make accommodations to your trip as needed. Thank you for individually recognizing our team member, Stephen, and the Hilton hospitality that was displayed. We're looking forward to your next trip to Waco. Sic 'Em! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My experience this past weekend for my best friend's wedding was great. I had a killer view of the Brazos River, clean room, great breakfast, and a very accommodating staff...especially Jasmine. She definitely stood out as an exceptional employee. Thanks for making my weekend enjoyable.

Was this review helpful? Yes 1
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the review, John Paul. We're so glad we could make a fun celebration even more enjoyable. We appreciate you individually recognizing one of our team members. Looking forward to serving you again in the future! More 

Burleson, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were part of a large wedding party staying for the weekend. The hotel staff included a surprise romance package for the bride and groom's room on their wedding night. On Saturday morning my husband and I and two of our grandchildren got breakfast in the dining room; our hostess came over and told us that a gentleman at an... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for sharing your experience with us, Gail! We're so glad that we could make a fun weekend even more enjoyable for you. However, we're sorry that the bed & pillows weren't to your liking. We're looking forward to your next visit and providing you with exemplary service! More 

Corpus Christi, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Hilton is very nice, clean, and in a good location. We always stay here when we visit Waco, Texas. I always know it will be a good experience. We have a son that goes to Baylor University there in Waco. So, we visit several times each semester. This Hilton has several restaurants within walking distance. It is near the... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the generous review, Phil. We're so glad we will have you back for the next few years, as we love our Baylor guests! Looking forward to your next visit! More 

Spartanburg, South Carolina
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel in a lovely location. We could see the Brazos River and suspension bridge/park from our room. Comfy bed and very helpful staff. Would definitely stay there again and recommend to anyone visiting Waco.

Was this review helpful? Yes 2
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the kind review, Theresa. We are proud of our downtown location and all that it offers our guests! We're so glad you had a great stay. Looking forward to serving you again in the future. More 

Bulverde, Texas
Level Contributor
29 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights for a training class. There was some sort of teenage cheer leading competition staying here too. Somewhat noisy, but not unbearable. The worst part was the TRAINS! I was on the east side of the hotel, and the slow moving trains blowing their horns for a long time sounded as if it was in my... More 

Was this review helpful? Yes
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for your feedback. We're sorry that you ran into some problems during your stay with us. As much as we love being located near the river and downtown attractions, the train is also part of it. We strive to provide all of our guests with exemplary service, which should've been the case with your room service. We'd love... More 

Oglesby, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Excellent service in restaurant and wait staff. Room was clean and fresh and well-kept. Hotel is close to Waco Convention Center which is an excellent facility for staff training.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the kind review, Kevin! We're glad we could help you have a great all-around stay. We're looking forward to your next visit. More 

Waco, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great experience at the Hilton, downtown Waco. The staff was very polite and attentive and the breakfast was great. Our grandchildren had a great time in the pool! We would definitely recommend this hotel as a great place to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Chris S, General Manager at Hilton Waco, responded to this review

Thank you for the gracious review, Becky. We're glad our staff and amenities could make your stay in Waco that much better. We can't wait to have you back in the future! More 

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