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Super 8 Waco Mall

2.0 of 5
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6624 Highway 84 West, Waco, TX 76712
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Super 8 Waco Mall
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Ranked #10 of 27 Hotels in Waco
A recent review
3 of 5 stars Reviewed May 28, 2013
catsland
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124 Reviews from our TripAdvisor Community

Traveler rating
    28
    46
    37
    9
    4
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44
17
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Super 8 Waco Mall
See the most recent reviews
1 review
3 of 5 stars Reviewed May 28, 2013

Our room on the second floor had a broken deadbolt and the security latch lock was missing one of its 2 skrews so we didn't feel as secure as we should have. The room was fairly clean, the shower was good, A/C was great, the breakfast was ok, the towels and washcloths were stained and rough but seemed clean. Room... More 

Was this review helpful? Yes
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for your review of Super 8 Waco Mall, and your appreciation of the value of your stay with us. Your concerns in regard to the door lock in your room will be addressed immediately. Our guest comfort, and safety is our top priority. Please call me directly for any questions you may have, or any future reservations. I... More 

Mckinney
Contributor
18 reviews 18 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 18, 2013

I came to Waco for a tennis tournament and needed to stay for one night. I was looking for an economical option and Super 8 Mall was one of them. I made the reservation on my cell phone and arrived a couple of hours later. The property was easily accessible. The front desk area was very clean and the staff... More 

Was this review helpful? Yes 3
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Wow, what a nice compliment for our property & staff! We appreciate your kind review, and approval of Super 8 Waco Mall. The room you received was one of our suites, which we upgraded your reservation to, at no additional cost. We strive to provide affordable lodging while maintaining guest satisfaction. Please call us to directly for your next tennis... More 

Brownwood
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2013

The room was supposed to be a handicap room and the only thing that was handicap was the toliet was raised, the handicap seat and i think it was a rail of sime sort (that wouldnt have even fit in shower) were taken apart and just thrown in the corner. The plug in's at the sink did not work even... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

We value your feedback of our hotel, and are sorry you had such a disappointing experience. I do apoligize if your room did not meet your expectations, but the room does meet the ADA standards. Important details should not be overlooked, and we strive to make every guest feel comfortable. Please call directly if you have any further concerns to... More 

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