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Super 8 Waco Mall

2.0 of 5
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6624 Highway 84 West, Waco, TX 76712
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Super 8 Waco Mall
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Ranked #10 of 27 Hotels in Waco
A recent review
4 of 5 stars reviewed 2 days ago
Geneve M Austin, Texas, United States
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122 reviews from our community

Traveler rating
    28
    45
    37
    8
    4
See reviews for
43
17
17
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

booked this stay via a travel site & had no problem except that I didn't get a receipt the day of checkout-was told one would be emailed to me & have yet to receive it. Room was clean, beds comfortable, air conditioner worked adequately, linens were suitable & breakfast was sufficient for a continental one. Price was reasonable & the... More 

Was this review helpful? Yes 4
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

We appreciate your wonderful comments about your recent stay with us! The online booking agency that charged your credit card should have sent your room receipt- try contacting the agency via email to request your receipt. We hope to serve your future lodging needs when traveling to Waco, Texas. Please call us for any special reservation requests, such as a... More 

Houston, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My father and I saw a coupon for this hotel, but it wasn't honored. Room was decent, most of the outlets didn't work and it just felt dingy. The refrigerator didn't keep the drinks or ice cream cold and the sheets weren't the cleanest.

Was this review helpful? Yes 2
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for posting your experience while staying with us. We strive to make the guest feel welcome and safe while keeping our rates affordable. The only instance where a coupon isn't honored involves bookings through online booking agencies. We aren't allowed to change those rates, or issue credits. Please contact us at Super8waco@yahoo.com with your folio information, so we... More 

Travelers are raving about these Waco hotels

Houston, Texas
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2015

Great room. The decor was a little dated but the room was more than I expected. The staff was very friendly and helpful. I would stay here again.

Review collected in partnership with Super 8

Was this review helpful? Yes 3
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for staying with us at Super8 Waco Mall! We strive to provide clean, quiet, affordable lodging experience for guests, and we appreciate letting us know we achieved our goals. We look forward to seeing you again when your travels bring you to Waco, Texas. Please call us if you would prefer a downstairs access room, or a king... More 

Stroudsburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2015

Despite the exterior looking badly in need of a facelift our room was clean and well appointed. The breakfast room was clean and well stocked. The pool looked awful and as if it hasn't been used in a longtime. Location was okay.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for posting your review of Super8 Waco Mall. We are pleased to know your room was comfortable, and affordable. We hope to serve your future lodging needs on your next visit to Waco, Texas. Please call us for any special room considerations and we will be happy to make your stay comfortable. Many Happy Travels- Guest Services 254.776.3194 More 

Joplin, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 30, 2015

I've stayed here several times and every time it has been very clean. They make the bed and clean the room every day so it's like walking into a fresh room every night when you return.. The Staff is very friendly and the location makes it easy to get around the city.. I will always stay here!!

Review collected in partnership with Super 8

Was this review helpful? Yes 2
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for your loyalty and letting us serve your lodging needs while in Waco, Texas! The staff works diligently to provide a comfortable guest experience while keeping our rates affordable. Your wonderful review will be shared with our staff. Please don't hesitate to call us for any special considerations you require. Thank you for choosing Super8 Waco Mall- Guest... More 

Victoria, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

Guest room was great and actually exceeded my expectations. Only complaint with the hotel was the stench of cigarette smoke in the lobby which had no impact on my stay.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for taking the time to rate your recent stay at Super8 Waco Mall. We strive for guest satisfaction, and we are thrilled we exceeded your expectations. We hope to serve your lodging needs on your next trip. Please let us know any room requirements, such as a downstairs access room, and we will assure your request is fulfilled.... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

This Super 8 hotel was really nice. It was updated and the staff was accommodating and friendly. It is a great value for the price! We will be staying here anytime when visiting Waco, Texas in the future.

Was this review helpful? Yes 3
BKPatel, General Manager at Super 8 Waco Mall, responded to this review

Thank you for choosing Super8 Waco Mall for your trip to Baylor University! We appreciate your kind review regarding the value of our lodging, and overall comfort. Please call us for your next trip, so we may assure any special room requests. We enjoyed serving your lodging needs, and look for forward making your next stay as exceptional! Go Bears!... More 

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