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Comfort Suites Waco

#6 of 26 Hotels in Waco
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2700 La Salle Avenue, Waco, TX 76706
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Comfort Suites Waco
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Comfort Suites Waco
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95 reviews from our community

Traveler rating
    65
    21
    5
    3
    1
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37
15
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Eureka, Missouri
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here on trip to visit Baylor. They jammed two queens in a space made for one. Could not get out of beds one side since they were right against the walls. A/C not effective in this room. One side of room ice cold and they other side of room was warm.

Was this review helpful? Yes
CSWaco, General Manager at Comfort Suites Waco, responded to this review

We appreciate your candid review. Both criticism and praise help us learn to continually improve on delivering a great experience. We apologize not living up to both yours and our expectations. Guests have historically enjoyed the spaciousness of our suites, though we can understand your perspective that there is more space in between our beds with our extra-wide nightstands than... More 

Mayhill
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have put up family and friends at this particular Comfort Suites and they could not stop talking about how clean, friendly and good it was. They also said the staff was wonderful. They were certainly wonderful when I made the reservations.

Was this review helpful? Yes
CSWaco, General Manager at Comfort Suites Waco, responded to this review

Thank you for entrusting us to co-host your family visiting Waco. We realize that your recommendation reflects upon you and are thrilled to learned that we were helpful in ensuring that they had a wonderful visit with you. Just let us know when they have a return trip to see you and we will happily duplicate that experience. Ajai Patel... More 

Dallas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Icy road conditions forced my husband and me to pull off of the highway and spend the night in Waco. I assumed that the Comfort Suites Waco would be suitable and its location was extremely convenient as we could easily walk to several nearby restaurants, thereby avoiding driving. We were pleasantly surprised to discover that the room was even larger... More 

Was this review helpful? Yes 1
CSWaco, General Manager at Comfort Suites Waco, responded to this review

Thank you for allowing us to be your safe haven during the recent winter storm. We are glad to have been an unexpected delight. Friendliness and cleanliness is our mantra and we are happy to have lived up to it. We are fortunate to be in a neighborhood with so many great restaurants in walking distance. We hope to see... More 

Fort Worth, Texas
Top Contributor
87 reviews 87 reviews
18 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed December 15, 2014

We stayed on Dec 12th as part of a group in Waco for Special Olympics Flag Football competition. The rooms are good size and very clean. The only drawback was the hot food selections for breakfast. There was make your own waffles, eggs, sausage and packets of hot cereal (make your own). That's it. Would have likes a couple more... More 

Was this review helpful? Yes
CSWaco, General Manager at Comfort Suites Waco, responded to this review

Thank you for choosing the Comfort Suites to host your group. We not only enjoyed getting to meet all the great athletes, but several members of our team also got the opportunity to volunteer at the events, making it an even better experience for us. We appreciate your great suggestions on how to take our complimentary breakfast buffet to the... More 

New Berlin, texas
Top Contributor
82 reviews 82 reviews
16 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed here for an overnight for work. No problems whatsoever. Staff was helpful, room was spacious and clean. Breakfast was also great. Texas Roadhouse right across the street. All and all very convenient.

Was this review helpful? Yes 1
CSWaco, General Manager at Comfort Suites Waco, responded to this review

We appreciate that you selected us to host you on your recent trip through Waco. Cleanliness and friendliness is what we breathe and we are glad that you enjoyed the experience. With a complimentary hot breakfast at the hotel as well as a number of great restaurants in walking distance like Texas Roadhouse, it's hard to leave here hungry. We... More 

Houston, Texas
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 7, 2014

Stayed here for a Baylor football game with a friend. Check in was a breeze, room was clean, and quiet. Staff was friendly as well. Only issue I had was that the wallpaper in the room was peeling a bit, and the noise from the interstate was a bit loud, but otherwise, I enjoyed my stay. Would certainly stay here... More 

Was this review helpful? Yes 1
CSWaco, General Manager at Comfort Suites Waco, responded to this review

Thank you for sharing your experience at the Comfort Suites in Waco. We are glad you were able to enjoy an outing at Baylor's new football stadium. We apologize for our oversight on the wallpaper in your suite. We will certainly take care of the simple fix. Cleanliness and friendliness are our two key staples of the guest experience we... More 

Casablanca, Morocco
Top Contributor
51 reviews 51 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 17, 2014

Very friendly and clean hotel. The breakfast bar was still open at 9:45 Top shelf Yogurt for breakfast, also cheese omelets and blueberry waffels in addition to the usual. Staff was wonderful and when I requested a late departure, it was no problem. One thing, do not stay in Room 144, it was great but the clicking from the side... More 

Was this review helpful? Yes 1
CSWaco, General Manager at Comfort Suites Waco, responded to this review

Thank you for your feedback. We are excited to learn that you had an impressive experience. We have recently upgraded our cable service to be a more "home-like" experience, which includes On-Demand channels. Now you can watch entire episode of your favorite shows even they aren't currently playing. We apologize for not getting you a completely peaceful night's rest. 144... More 

Sugar Land, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2014

We have stayed at this hotel for the past two years every time we are in Waco. The price is good, the rooms are clean, the entire staff is very friendly and the location is perfect. It is located on the circle just a few minutes from the new stadium. Tamara Troyer, the guest services manager, will do everything in... More 

Was this review helpful? Yes
CSWaco, General Manager at Comfort Suites Waco, responded to this review

LIsa, Thank you for sharing your experience with the Tripadvisor community. Like so many of our wonderful Baylor parents, alumni and fans, you have become part of our family. Tamara sets a wonderful example for all of our team on how to consistently deliver a fantastic experience. Breakfast is an area we are constantly tinkering with to provide the best... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

I stay here every month on a repeating business trip. This hotel is my favorite in Texas. Rooms and service are always top notch. The breakfast is wonderful: Scrambled eggs, roasted potatoes, patty sausage, link sausage, bacon, biscuits, gravy, waffles, yogurt, bagels, cereal, oatmeal, juice, coffee, tea. There is more, but this is what I had Friday, Oct 17, 2014.... More 

Was this review helpful? Yes 1
CSWaco, General Manager at Comfort Suites Waco, responded to this review

They say that everything's bigger in Texas. We're just glad that we lived up to the state's reputation with the wide variety of delicious items in our complimentary breakfast buffet. The Comfort Suites theme is known as Your Suite Success so it only makes sense for us to give you plenty of options for you to tailor your stay just... More 

Arlington, Texas
Top Contributor
138 reviews 138 reviews
28 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 14, 2014

We were in Waco for activities and a game at Baylor with our son who is a student there. Admittedly we were hesitant, as our stand-by hotel was sold out. However we were pleasantly surprised at the friendliness of staff and cleanliness of the facility. Cudos to the person that decorated this hotel. It is a Texas theme with great... More 

Was this review helpful? Yes 1
CSWaco, General Manager at Comfort Suites Waco, responded to this review

Dear Dad. Please send money (kidding). In all seriousness, we are grateful to have had the opportunity to host you and your son on a weekend where the game at McLane became an Instant Classic. While we aren't the fanciest hotel in town, we do strive to give our guests an excellent value and a welcoming experience. We are thrilled... More 

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