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Quality Inn & Suites

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2410 S. New Road, Waco, TX 76711-1800
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Quality Inn & Suites
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86 Reviews from our TripAdvisor Community

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Traveler rating
    52
    25
    5
    0
    4
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34
14
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (26)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (13)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

With the birth of our newest granddaughter in Waco, we will be traveling to Waco much more frequently. We had never stayed at Quality Inn and Suites before this weekend, but we will never stay anywhere else again. The staff is so friendly and welcoming and accommodating! We had the pleasure of getting to know one staff member in particular,... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

We are truly grateful for your business and the positive comments about our friendly staff specifically Ivany. Great guest service remains our number one priority at Quality Inn & Suites Waco and it's very rewarding to hear we achieved that goal during your visit. Thanks again and We look forward to seeing you again the next time your travels bring... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a nice, convenient hotel. We found it clean and up to date. I would have rated this a good average hotel BUT a gave the 5 stars for the front desk and staff alone. Seriously the most professional,friendly,helpful people I have EVER met in a hotel. No "I just crawled out of bed and dont want to be... More 

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for choosing our hotel for your recent visit to our area and for taking the time to post a review on Trip Advisor. We appreciate your positive comments about our staff, rooms, and various amenities of the hotel. We look forward to welcoming you back. More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We travel to Waco frequently as our child is in school at Baylor. This is our first stay here, and we WILL return. Double queen suite served us well, comfortable beds, clean rooms, good breakfast & we felt very safe. Definitely recommend!

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for the great review and especially for coming to stay with us. We are working harder than ever to get those types of responses from our guest, so we're very happy that we could make you feel at home! Please come and join us again if you're ever back in the area! We'd love to do it all... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

I checked in on Friday, June 19th and checked out Sunday, June 21st. From making the reservations, to check-out, everything was wonderful! The hotel offers discounts for surrounding restaurants and eateries ranging from 10% to 20%! UTILIZE THIS TREAT for maximum savings.There is a luggage cart available for use for convenient carrying of our luggage. We stayed in the 1... More 

Was this review helpful? Yes 2
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Dear Ms. Amber, Just wanted to let you know how much we enjoyed serving you and wanted to thank you for coming to stay with us. We really appreciate your business and are glad that we could be of service for you. We sincerely hope we'll get another opportunity to do it all over again on you next stop through... More 

Warsaw, Illinois
Level Contributor
114 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 20, 2015

We stayed one night only, but it was very enjoyable. Not there long enough to try lots, but the fitness center got a great review from our teenager. It was very comfortable and quiet, and the beds were very comfy. Breakfast was average, but it was later in the serving time when we ate. Staff was very pleasant and helpful... More 

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

We just wanted to say thank you for coming to stay with us. It was certainly our pleasure taking care of you and are happy that we could be a small part of your journey. Our mission is always to make sure that everything within our control is done for you, so that you'll be able to smile when you... More 

Kerrville, Texas
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 17, 2015

As always, a great stay! Jerome at the front desk was very helpful finding me a room on the first floor for my 3 night stay. Thank you Jerome! I visit Waco 6 to 7 times a year and this is the only hotel I stay in. I have been staying here since the day they opened. I always find... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for the great review and especially for coming to stay with us. We are working harder than ever to get those types of responses from our guest, so we're very happy that we could make you feel at home! Please come and join us again if you're ever back in the area! We'd love to do it all... More 

Richardson, Texas
2 reviews
5 of 5 stars Reviewed June 16, 2015

We were coming back from visiting family when my husband fell ill. We realized due to that and terrible traffic we would not make it home that day. We were able to easily book the room while stuck in traffic with no problem. The staff was very nice. The room was far better than I had expected. What was heading... More 

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Dear Mr. Chris, Just wanted to let you know how much we enjoyed serving you and wanted to thank you for coming to stay with us. We really appreciate your business and are glad that we could be of service for you. We sincerely hope we'll get another opportunity to do it all over again on you next stop through... More 

Carrollton, TX
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 12, 2015

I booked one of the suites for myself, daughter-in-law and 2 granddaughters. This was the perfect space for us. Oldest granddaughter and I slept on the sofa bed and believe it or not, it was pretty comfortable ;) The nice thing is that there is a door separating the small living room with the sofa bed from the bedroom. This... More 

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your experience at the Quality Inn & Suites Near University through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 23, 2015 via mobile

We have stayed at this hotel several times when traveling to Waco to visit our daughter who is a college student there. We find the rooms comfortable, the staff friendly and helpful, the breakfasts hearty, and the location quiet. It is only a couple of miles from the Baylor University campus and conveniently situated just off I-35. We chose it... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for making the effort to leave such a great review. Its very important for us that our guests feel comfortable and "at home" during their stay in our hotel and its always a pleasure for us to hear positive feedback. We hope that we can welcome you again as our guests in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 29, 2015

So when I first moved to Waco in October, I stayed here for a few days in the transition period of moving here. My experience was terrible. 1) The air conditioners were loud and old. Could not sleep without turning them off and they're ineffective. 2) There was TONS of loud noises around me. IE: Kids shouting, loud sex, people... More 

Was this review helpful? Yes 3
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing the Quality Inn & Suites Near University. We sincerely appreciate you selecting our hotel among many others. We are sorry to hear that you had such a bad experience with us. Many of our guests do rave that the guestroom space is very adequate and comfortable. If you could call me direct at 254.296.0550 so we... More 

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