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Quality Inn & Suites

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2410 S. New Road, Waco, TX 76711-1800
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Quality Inn & Suites
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Quality Inn & Suites
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Quality Inn & Suites
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78 reviews from our community

Traveler rating
    44
    25
    5
    0
    4
See reviews for
27
14
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (26)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (13)
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Senior Contributor
35 reviews 35 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed at this hotel several times when traveling to Waco to visit our daughter who is a college student there. We find the rooms comfortable, the staff friendly and helpful, the breakfasts hearty, and the location quiet. It is only a couple of miles from the Baylor University campus and conveniently situated just off I-35. We chose it... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

So when I first moved to Waco in October, I stayed here for a few days in the transition period of moving here. My experience was terrible. 1) The air conditioners were loud and old. Could not sleep without turning them off and they're ineffective. 2) There was TONS of loud noises around me. IE: Kids shouting, loud sex, people... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing the Quality Inn & Suites Near University. We sincerely appreciate you selecting our hotel among many others. We are sorry to hear that you had such a bad experience with us. Many of our guests do rave that the guestroom space is very adequate and comfortable. If you could call me direct at 254.296.0550 so we... More 

Palatine, Illinois
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

We were more than pleasantly surprised, not only with the hotel, but with the friendly & courteous staff. We made our reservation at the last minute & Jerome went out of his way to see that we had exactly what we asked for. Our room was clean, quiet & comfortable. The breakfast area is organized in a way that everyone... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review the Quality Inn & Suites Near University. We are very happy you enjoyed your stay with us and found our hotel to your liking. We take great pride in providing our guests with a clean, comfortable, and inviting hotel so you can relax while away from home. More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed March 25, 2015

Every time I visit Waco (2 weeks a year) I stay with Mayur and the Quality Inn on New Road in Waco. These people are fabulous. Their level of service is top notch. They remember my name, they ask with every passing of the front desk if all is well.. When I analyze from a far, I see Mayur as... More 

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

What a wonderful review from a great guest! We love our guests and hope to always make you feel welcomed and cared for the way your family would care for you when visiting them! Please come again soon!!! More 

West Des Moines, Iowa
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 19, 2015

Stayed overnight on the way to the coast and it was a good choice! The rooms were spacious and then gaff very helpful. It was easy to find rights off I-35. Breakfast had waffles as we'll s cereal, donuts and yogurts.

Was this review helpful? Yes 2
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review on your recent stay. We are delighted that your stay with the Quality Inn & Suites Near University was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More 

Marysville, Michigan
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 19, 2015

staff was very friendly,clean rooms, comfortable beds, indoor pool , the only down side was that we could hear the noise from the trucks on the expressway, for us we were so tired it did not bother us very much, but normally it would have been a bit much.

Was this review helpful? Yes 4
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to write a review about our hotel! We are pleased to hear that you enjoyed your stay and we are glad to know that there were people at the hotel that stood out to you! As a team, we strive to make everyone's stay as enjoyable as yours. We want you to... More 

Abilene, Texas
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 21, 2015

We were charged for an extra night we did not stay there. The assistant manager said we had two reservations and charged us for one because it was a no-show even though we were there then. When I called about this charge, he said he was going to win this one. This location refused to refund this charge, but we... More 

Was this review helpful? Yes 5
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding our hotel. From our research, the first reservation was booked online on Choice Hotels.com on 10/14 at 11:28 pm with a confirmation # 366220269 and the second reservation was booked on 10/25 at 11:16 pm with a confirmation #367908156. Both of these confirmation #'s were sent to your... More 

Lenexa, Kansas
Top Contributor
94 reviews 94 reviews
56 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 7, 2015

This is a very nice hotel. They are doing some work, but that did not interfere with our stay whatsoever. Check in and out was very efficient. The staff recognized my elite status with Choice Hotels. I have to say, as often as I stay in a hotel this acknowledgement was greatly appreciated! The young man that checked us in... More 

Was this review helpful? Yes 2
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for the great review and especially for coming to stay with us. We really have enjoyed serving you. We just love to see the smile on our guest face when they awaken from a peaceful and restful night sleep. You are the reason we do what we do! Thank you also for highlighting all the features... More 

Fort Worth, Texas
Top Contributor
56 reviews 56 reviews
18 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed December 22, 2014

This hotel was surprisingly good. The location was pretty central in Waco, and the entire facility was very clean and professionally run. The staff was very friendly and courteous, and the rooms were clean. Even the contentintal breakfast was far above average. Combined with competitive rates, this hotel was an excellent choice for our stay in Waco.

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thanks for taking the time to write such a wonderful review of your stay with us. Its wonderful to hear that you had such a great time at our hotel and we hope to see you again very, very, soon. More 

League City, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

To our surprise upon arrival that Sunday night, our king size bed room had been upgraded to a suite with kitchenette and living area! It was a nice way to start our visit in Waco, Texas! This Quality Inn was quiet, clean, and conveniently located with a large, sunny breakfast area and many breakfast choices. Breakfast ends at 9 a.m.... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

I wanted to personally thank you for your recent comments on TripAdvisor. We are happy to hear that you choose us and that you enjoyed your visit while here in Waco, TX. My staff and I look forward to being of service to you and your family in the future! More 

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