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All 25 Waco hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   2410 S. New Road, Waco, TX 76711-1800
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Ranked #6 of 25 hotels in Waco
A recent review
4 of 5 stars Reviewed March 17, 2014
Eva K Texas
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62 people have reviewed this hotel

Traveler rating
    37
    21
    3
    0
    1
See reviews for
22
9
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 17, 2014

We had a very nice stay the the Quality Inn. Since it was still cold weather, we wanted a hotel with an indoor pool, that was one of the must haves in choosing a hotel for us and the grand children. They also have a "hot tub"... very small hot tub as it turned out, but it was hot. Kids... More

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to leave a review. Your responses help us show what we are doing right and what we are doing wrong. I look forward to seeing you again at our hotel and want to thank you again for your positive review. More

Pittsburg, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

I was a choice employee for 10 years. It was my preferred brand for years but not anymore. This hotel was the exception and in the top three QI's I've stayed in. I have no complaint except for the beds. They were hard and not comfortable at all. Maybe softer beds are just to my taste but I hate to... More

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience. More

The Colony, Texas
1 review
4 of 5 stars Reviewed January 4, 2014

I would most definitely stay here again the next time I'm in town. The rooms were very clean and comfortable and the staff was great! Breakfast was also very good - great coffee! I have no complaints whatsoever.

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to leave a review. Your responses help us show what we are doing right and what we are doing wrong. I look forward to seeing you again at our hotel and want to thank you again for your positive review. More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2013

I walked in and was immediately greeted by the desk clerk. She soon checked me in and gave me my keys with a large smile. The rooms are clean, nice beds. Smelled great, clean towels. Indoor pool was clean as well, my kids loved it! My wife was able to go to the fitness center and relieve some stress as... More

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to leave a review. Your responses help us show what we are doing right and what we are doing wrong. I look forward to seeing you again at our hotel and want to thank you again for your positive review. More

Amarillo, texas
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 11, 2013

I would stay here again but it would be my last choice. There are many hotels in Waco significantly better than this place. Stayed in a non smoking room it was ok but the "clean towels smelled like fresh cigarettes. Absolutely unacceptable regardless of price or star level. Wall paper was peeling off of walls in the room. Location is... More

Was this review helpful? Yes 4
QIWaco, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience. More

Irving, Texas
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 21, 2013

Until the new one opens next fall, no closer commute to Stadium! Staff friendly & helpful. Spacious breakfast area compared to other chains. Suites offer privacy, couch for reading or TV viewing while others sleep. Clean, affordable, no highway noise.

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to leave a review. Your responses help us show what we are doing right and what we are doing wrong. I look forward to seeing you again at our hotel and want to thank you again for your positive review. More

Austin, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 23, 2013

In Waco for a woodturning symposium and stayed at the Quality Inn. It was nice, the rooms big and the bed a good sleeper. The staff were friendly and helpful-good eating recommendations. A great place to stay and affordable.

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thanks for writing such a wonderful review of our hotel. I love to hear such positive reviews from our most important people, our guests. We look forward to seeing you and serving you again in the future. Thanks again! More

Rockford, Illinois
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 21, 2013

Historically, I'm not a big fan of this chain. This particular Quality Inns and Suites is very good. Great location that is about five minutes from everything (Baylor University, downtown Waco, shopping mall, etc.). Located right off of Interstate 35. Rooms were clean and reasonably priced. Breakfast was good and had variety. Indoor pool looked fine, but I didn't use... More

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QIWaco, General Manager at Quality Inn & Suites, responded to this review

I always love to hear feeback from our guests. It tells me where we need to improve as well as where we are excelling. I hope that we can be of service to you in the future when you are visting Waco, TX! Thanks again! More

Arlington, Texas
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2013

My g/f and I chose to stay here this past weekend in large part to the positive reviews the Inn has received. It did not disappoint. Everyone from the front desk clerks to the room attendants were very cordial and helpful. The place was clean and well kept. Some reviewers voiced their displeasure at the elevator smelling like cigarette smoke.... More

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your wonderful review! I enjoy passing on your kind feedback to our staff! We look forward to seeing you soon when you are passing through Waco, TX! More

Leawood, Kansas, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

This Quality Inn was just what we needed after a long drive and a previous night's stay at a sketchy place. The frontdeskstaff was very gracious and helpful. Everything was in great shape in our suite. The beds were comfortable and the rooms very clean. Definitely will stay here again.

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

I wanted to personally thank you for your recent comments on TripAdvisor. We are happy to hear that you choose us and that you enjoyed your visit while here in Waco, TX. My staff and I look forward to being of service to you and your family in the future! More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn Waco
Waco Quality Inn
Address: 2410 S. New Road, Waco, TX 76711-1800
Phone Number:
Location: United States > Texas > Waco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Waco
#8 Business Hotel in Waco
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
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