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Quality Inn & Suites

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2410 S. New Road, Waco, TX 76711-1800
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1 room 1 guest
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92 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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    5
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37
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Austin, Texas
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was in Waco for a symposium again this year as I was when I first stayed here 4 years ago. I have not been disappointed in all of those years. The staff are very friendly, the beds and room are cool and let you sleep like a baby. The breakfast is ok like most hotel breakfasts' but at least... More 

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Schertz
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I really don't want to let the secret out...this is the nicest hotel we've stayed out in Waco. New. Clean. Award winning. Good HOT breakfast and decent (hotel) coffee. The hotel is just far enough off the highway to be quiet, and the black-out blinds allowed us to sleep in a little. We will definitely stay here in the future.

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1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the hotel on New Road. It was convenient to many places we wanted to go. Rooms were clean, quiet and the beds very comfortable. Great breakfasts and the staff was very hospitable.

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Marshall, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Hotel stay was decent. Had a 100$ Fitbit on the counter by the sink. The maid came in and got towels and left. FitBit GONE! Whether she grabbed it on purpose or accident is irrelevant. Either way, it was gone in the blink of an eye. And because she isn't owning up to it, the management will not replace the... More 

Was this review helpful? Yes 1
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing the Quality Inn & Suites Near University. We've checked with all of our department heads and followed through with our Lost and Found Policies but have no luck with finding your lost item. From your phone call 8/12 with the front desk agent, you felt very adamant that the Fit bit was there before Housekeeping came... More 

Boerne, Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location. Excellent breakfast. Excellent service. Our room was bit dated and did need some touch ups (Rm 208 - wall paper work, both sink drains drained a bit slowly, put a ceiling fan in the living space room) but we aren't pinky in the air travelers so none of these things bothered us. The beds were fantastic, the property... More 

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Arlington, Texas
Level Contributor
140 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Okay, this is the place to stay in Waco! The property is off New Road, and it is quiet because of the way it is situated, and pretty close to most places you want to go. It is 5 minutes from Baylor, which is far enough away to be out of the hustle and bustle of the university. The staff... More 

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QIWaco, General Manager at Quality Inn & Suites, responded to this review

We just wanted to say thank you for coming to stay with us. It was certainly our pleasure taking care of you and are happy that we could be a small part of your journey. Our mission is always to make sure that everything within our control is done for you, so that you'll be able to smile when you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With the birth of our newest granddaughter in Waco, we will be traveling to Waco much more frequently. We had never stayed at Quality Inn and Suites before this weekend, but we will never stay anywhere else again. The staff is so friendly and welcoming and accommodating! We had the pleasure of getting to know one staff member in particular,... More 

Was this review helpful? Yes 2
QIWaco, General Manager at Quality Inn & Suites, responded to this review

We are truly grateful for your business and the positive comments about our friendly staff specifically Ivany. Great guest service remains our number one priority at Quality Inn & Suites Waco and it's very rewarding to hear we achieved that goal during your visit. Thanks again and We look forward to seeing you again the next time your travels bring... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 14, 2015

This is a nice, convenient hotel. We found it clean and up to date. I would have rated this a good average hotel BUT a gave the 5 stars for the front desk and staff alone. Seriously the most professional,friendly,helpful people I have EVER met in a hotel. No "I just crawled out of bed and dont want to be... More 

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QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for choosing our hotel for your recent visit to our area and for taking the time to post a review on Trip Advisor. We appreciate your positive comments about our staff, rooms, and various amenities of the hotel. We look forward to welcoming you back. More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 1, 2015

We travel to Waco frequently as our child is in school at Baylor. This is our first stay here, and we WILL return. Double queen suite served us well, comfortable beds, clean rooms, good breakfast & we felt very safe. Definitely recommend!

Was this review helpful? Yes
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Thank you for the great review and especially for coming to stay with us. We are working harder than ever to get those types of responses from our guest, so we're very happy that we could make you feel at home! Please come and join us again if you're ever back in the area! We'd love to do it all... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

I checked in on Friday, June 19th and checked out Sunday, June 21st. From making the reservations, to check-out, everything was wonderful! The hotel offers discounts for surrounding restaurants and eateries ranging from 10% to 20%! UTILIZE THIS TREAT for maximum savings.There is a luggage cart available for use for convenient carrying of our luggage. We stayed in the 1... More 

Was this review helpful? Yes 2
QIWaco, General Manager at Quality Inn & Suites, responded to this review

Dear Ms. Amber, Just wanted to let you know how much we enjoyed serving you and wanted to thank you for coming to stay with us. We really appreciate your business and are glad that we could be of service for you. We sincerely hope we'll get another opportunity to do it all over again on you next stop through... More 

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