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All 25 Waco hotels

Hotel Indigo Waco - Baylor

3.0 of 5 Hotel   |   211 Clay Avenue, Waco, TX 76706
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92%
Ranked #1 of 25 Hotels in Waco
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Jessica P Tallahassee, Florida, United States
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236 reviews from our community

Traveler rating
    181
    37
    12
    2
    4
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74
37
14
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
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  • Any
English first
Tallahassee, Florida, United States
1 review
3 of 5 stars Reviewed yesterday NEW

We booked on priceline & got a great rate for this beautiful hotel. 4 days after our stay I was charged an extra 90 dollars. I called the hotel directly twice on Wednesday (3 days ago), was told the person who deals with that was not in & was never called back. Had to move onto calling the corporate office.... More

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Gatesville, Texas
1 review
5 of 5 stars Reviewed 1 week ago

“I wish we had something like this in Gatesville, I’d hang out here all the time.” These were the first words I spoke to my wife as we entered the Hotel Indigo in Waco. I like the open air lobby as it has a sense of a “community room” to it. The check-in desk is small and off to the... More

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Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for recognizing all the special areas of our beautiful Hotel Indigo. As you've noticed we have some great meeting space both for business and private functions and with Christmas just around the corner our Sales team Headed up by Jacquelyn and Alysha will put together a perfect event for you. "Class, Elegance and Comfort" sum up perfectly what... More

Senior Contributor
32 reviews 32 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I was put up here on a four-night stay in Waco--and what a pleasant surprise!! Large, modern, airy, excellently furnished equipped rooms. Very good room service and nice bar/restaurant. Good breakfast. Convenient to downtown and Baylor. I can't imagine that there is a nicer place to stay in Waco. . .and I was grateful that this is the hotel chosen... More

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for your kind words! When travelers view our hotel on-line the perception is we are a resort or leisure hotel, when in reality 60 to 70% of our guests are business and corporate travelers. You'll receive all the comfort and amenities of a resort while still having everything you need for a successful business experience. Your experience and... More

1 review
5 of 5 stars Reviewed 1 week ago

i stayed at the indigo last Wednesday and it was great. the beds are amazing the rooms impeccable and outstanding service. I got there too late or i would have ordered food from the bistro. There is always next time!! and hopefully it will be soon

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Welcome to the Hotel Indigo Family here in Waco-Baylor Texas! Jeanette our Executive Housekeeper does an amazing job. Her team consistently rank among the top of the "Best of the Best" list nationally for their cleanliness scores. The pillow-top mattresses are much appreciated after a long day of travel and service is our middle name! We all look forward to... More

Fort Worth, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would recommend this place to all my friends. We had a fantastic stay - our trip was last minute - and the Indigo had one room left! We were greeted by friendly, quick and competent staff behind the front desk; we arrived before 4pm and our room was ready. The entire hotel was tastefully decorated. It had a contemporary... More

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Baylor Bear season is here! The Hotel was buzzing with laughter and cheer after another amazing win by Waco's very own Baylor Bears! The ownership invested generously when designing the hotel and featuring all the up-graded amenities that you were able to enjoy. Evan, Isis, Thomas and Blake kept the party going all night in the lounge with great food... More

Waco, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Indigo for the opening weekend of McLane Stadium and the staff went out of their way to make it a great weekend. We had booked our stay for Friday and Saturday night and the found us a room for Sunday night even though they were sold-out. They even let us park a big boat trailer in... More

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Sir, it was our pleasure taking care of you and your family, you all treated us more like the guest than we treated you! In today's modern world, guest service is becoming a thing from the past and rest assure We here at the Hotel Indigo know you work hard for your money and we want you to receive every... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Business/Pleasure stay. The hotel is very clean from top to bottom. Nice bar/restaurant area, beautiful pool and 24 hour outdoor lounge. The room was amazing. Spacious, clean, very comfortable bed, nice roomy shower with cobblestone tile and glass partition. Great TV with lots of entertainment options. Very nice business center and fitness center. Central to downtown and in walking distance... More

Was this review helpful? Yes 2
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you making our Hotel Indigo your choice when visiting Baylor! This award winning property has received many accolades for its sleek contemporary design as well as the delicious Brazos Bistro and Lounge which is a favorite for locals and hotel guests alike! The pillow-top mattresses and over-sized glass paneled showers are popular with all of our guests and please... More

Flower Mound, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed there on Baylor related business in March 2013 for 1 night and we were happy so we booked again in early 2014. Unfortunately, at check-in, the unfriendly front desk literally swiped my card for some one else's room and then instead of apologizing & correcting her error, she proceeded to swipe my card yet again and again. I asked... More

Was this review helpful? Yes 2
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Let's start with a sincere apology for the difficulties you experienced. This is an award winning and #1 ranked property nationally which has earned these rankings based on overall guest experience so it pains me greatly to have heard your frustrations. From what I gather this happen in February or March of this year and all concerns had been addressed... More

Houston
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is hands down one of the most exciting hotel experiences I have had in a while! My family and I came down for the Baylor game-sic em!! We did not expect to find a hotel like this one. The modern look of the lobby was astonishing and kind of took me by surprise. The restaurant in the of... More

Was this review helpful? Yes 3
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

The excitement level was at an all time high with the new McLane football stadium launching it's home opener with our very own Baylor Bears and just like the Bears we're happy we exceeded all your expectations! Thank you for recognizing the Hotel's beauty & comfort as well as our amazing team of young people who are here with the... More

Dallas, TX
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A newer, clean hotels with spacious rooms and great public spaces. We stopped here on a trip down to San Antonio and the kids loved the pool and the extra space in the room. The hotel is spotless and has many amenities that you'd expect to find at a 4 -star property. The only minor complaint is that I wish... More

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for not driving straight through to San Antonio! The Hotel Indigo is centrally located between Austin and Dallas, just a short 90 minuet drive to each and on;y a half mile to Baylor University. Jeanette and Ada do an amazing job heading up the Housekeeping team who always rank us at the top of the national rankings list... More

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Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Avenue, Waco, TX 76706
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Waco - Baylor 3*
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