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All 26 Waco hotels

Hotel Indigo Waco - Baylor

3.0 of 5 Hotel   |   211 Clay Avenue, Waco, TX 76706
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Ranked #1 of 26 Hotels in Waco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Kelly T
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288 reviews from our community

Traveler rating
    215
    52
    13
    3
    5
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85
48
16
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a week on business. The food was great and the chef that prepared our meals did a great job. Rooms were nice and staff was friendly and accommodating. We will stay here again next year.

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

With all the beautiful decor and amenities you might think this is strictly a leisure or resort type of hotel, to the contrary. Yes many of our guests enjoy romantic weekend get-a-ways but 70% of our business is corporate travel. Get relaxed, refreshed and ready to take on the week with all of us here at the award winning Hotel... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service the rooms the food all spectacular. And then to top it off the front desk was very friendly and helpful. When asked for an early check in. No problem. When asked for a late check out no problem. The restaurant dinner and breakfast was wonderful. Anytime you visit Baylor you must stay here. They have made me a... More 

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

We share this quote all the time "The answer is yes, now what's your question?" Famous hotelier Simon Cooper lead with this philosophy and our team has happily adopted the culture as well! If they can make it happen they will! Chef Randy and his team go above and beyond your traditional hotel food options not only in quality but... More 

seattle
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wow what a surprise. This hotel was breath of fresh air. It had a nice modern feel, and the rooms were perfect. I love hotels that are now just providing a large shower instead of the traditional small shower/tub combination that so dates a hotel. Great hardwood floors, modern decor, and comfortable beds. The staff was very nice and the... More 

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Clean, comfortable and most importantly a team of dedicated employees that genuinely care about your experience. It's more about making new friends than providing a bed. Our amazing staff's hard work and love of their jobs has led them to the #1 national ranking for Hotel Indigo's in 2014. Thank you for your encouragement and patronage of our beautiful property.... More 

Dallas
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am an IHG ‘Gold Elite’ member and when I decide to lodge in one of IHG’s properties, I regularly choose Holiday Inn Express. Since I had an assignment in Waco, TX, a friend recommended I stay at Hotel Indigo. I said I might as well check it out because it is rare I get to choose this particular hotel... More 

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for recognizing two of our amazing new employees, Krystal and Sabrina bring smiles, teamwork and over the top service to all they encounter! Please accept my personal apology for your TV service and I'm glad Krystal was able to resolve the issue for you. Kindest regards and welcome to The Hotel Indigo Family! Daryl Barnes General Manager More 

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was as perfect as you really can ask for. Reception was friendly, rooms clean and in good condition. Bathroom was spacious and clean. Decor was excellent. Restaurant looked and smelled good but we did not stop in. Parking was plentiful and lit well.

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

We always enjoy receiving reviews from frequent travelers such as yourself as you know better than most the difference between the best and the worst of hotels across the country and we're proud to be on your best list! Thank you for choosing the Hotel Indigo here in Waco-Baylor Texas! Sincerely, Daryl Barnes General Manager More 

Pensacola, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a trip with wife and 12-mo daughter to visit family in Texas. After a long day on the road it was awesome to get to a clean room, large comfortable bed, roomy bathroom and shower. Checking in and out was easy. Had an issue come up and Alysha Kurani took care of it quickly, efficiently, professionally and in a... More 

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for spending the holiday season with us here at the Hotel Indigo! You don't only have your Family here in Waco, you now also have your extended Hotel Indigo Family as well! Wishing you all a happy and healthy New Year! PS thank you for recognizing Alysha! She will be rewarded for her efforts! Sincerely, Daryl Barnes General... More 

Top Contributor
54 reviews 54 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 26, 2014

Was generally happy with our stay here. The hotel seems to be new or is very well kept. Ones those "cheap but chic" formats the major chains have come out with. Large, clean and welcoming lobby. Helpful and attentive desk staff. Rooms are large and well apportioned. What keeps me from giving this four vs. three stars are two factors.... More 

Was this review helpful? Yes
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for recognizing the amazing job our Maintenance team and Housekeeping staff do to keep our beautiful Hotel Indigo property looking brand new! The rooms are filled with premium amenities such as: AVEDA spa products, Kuerig coffee, pillow-top mattresses, and large glass paneled showers to name a few. The hardwood floors are loved by many if not only because... More 

Dallas, Texas
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 22, 2014

figured I would check this one out to wrap up my day driving. Service - Great. Friendly and professional, top of the line The rooms - Go to Ikea look at the room demos they have..........and there you go. Hardwood floors, modern style, pretty sharp. Very clean. One thing, not major, but still a "thing". When one checks in, the... More 

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for sharing your review! The hotel after almost 3 years still looks and feels brand new. Well kept, clean and with a wonderful team of employees are just a couple reasons people are making us their destination of choice when visiting Waco and Baylor University. Cheers to a happy and prosperous New Year! Daryl Barnes General Manager More 

Jefferson City
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 14, 2014

We stayed here for a banquet and at $150+ I felt they gigged us on the price because we were a captive audience. At this price the expectation is perfection. The decor is very chic. We liked the wood flooring in the rooms and the full down bed was very comfy. Staff was friendly for the most part. The location... More 

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for choosing our beautiful Hotel Indigo here in Waco-Baylor Texas! The hotel after almost 3 years still looks and feels brand new. Weekend rates fluctuate based on events taking place at Baylor University, but rest assure they are in line with other higher end properties in town. Credit cards do need to be verified prior to arrival and... More 

Chattanooga, TN
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2014

This hotel might be the best thing that ever happened to the Waco hotel business. Contemporary style and clean with hard surface flooring in the rooms. The staff is friendly and the hotel restaurant had great desserts and an impressive wine list. The restaurant in the hotel is highly rated on TripAvisor as well. Definitely the place to stay in... More 

Was this review helpful? Yes 1
Daryl B, General Manager at Hotel Indigo Waco - Baylor, responded to this review

Comfort, food and entertainment all served up with a smile it what we do so please know how much we appreciate your kind words and recognition of all the efforts being made by our amazing family of employees! Sincerely, Daryl Barnes General Manager More 

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Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Avenue, Waco, TX 76706
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Waco - Baylor 3*
Number of rooms: 111
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Hotel Style:
#1 Romantic Hotel in Waco
#1 Family Hotel in Waco
#3 Business Hotel in Waco

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