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Homewood Suites by Hilton

3.0 of 5 5620 Legend Lake Parkway, Waco, TX 76712
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Certificate of Excellence 2014
Homewood Suites by Hilton
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Homewood Suites by Hilton
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188 reviews from our community

Traveler rating
    138
    37
    6
    5
    2
See reviews for
68
17
11
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Paso, Texas
Top Contributor
151 reviews 151 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a quick one-night stay here visiting Baylor University. Room wasn't ready early, but they have a nice "Lodge" with comfy sofas, TV with news or sports, fruit and drinks in the lobby area. Hotel is adjacent to hospital. There's a pond and playground outside. Located in South Waco, a bit out-of-the way, but convenient access to I-35, and less... More

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Allen, Texas
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Typically I stay at the Hilton Waco for football games with the Hampton North as a backup but used points to stay here this time. Do not like the location as it is a bit consulted to get to. I have stayed at Homestead a couple times but this layout was not optimal, elevators down the hall quite a way... More

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homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your feedback. I am disappointed that we did not meet your expectations, as we are the number one Hilton property in Waco! It would be my pleasure to offer you a complimentary upgrade on your next trip to Waco! We appreciate the opportunity to earn your business and hope to have you back again soon. Best regards,... More

Arlington, Texas
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk staff was great and the rooms were spacious and clean. The pool area was nice and the whirlpool was pleasantly warm. On the downside, the elevators were being worked on and you only knew which one was open when you got to the broken down one and discovered the sign that it was out of service. Also,... More

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homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your great comments and feedback! We appreciate the opportunity to earn your business and look forward to having you back in Waco! With Hospitality, Homewood Suites by Hilton - Waco - Management Team More

Holton, KS, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is one of the best hotel/suites I have ever stayed in. Complimentary breakfast and dinner saved a ton on my per diem and the food was delicious. Front desk staff was like having your own private concierge. Owner and managers introduced themselves, greeted us often and appeared to truly care about top notch customer service. I will definitely be... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your great comments and feedback! We appreciate the opportunity to earn your business and look forward to having you back in Waco! With Hospitality, Homewood Suites by Hilton - Waco - Management Team More

Wamego, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The overall was a great experience. I have stayed at many hotels in my life and I would have to be considered a world traveler. There are hotels and then there are Hotels that care. I would have to say this hotel cares in every aspect of the word cares. They are like the VA when you check in they... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your great comments and feedback! We appreciate the opportunity to earn your business and look forward to having you back in Waco! With Hospitality, Homewood Suites by Hilton - Waco - Management Team More

1 review
5 of 5 stars Reviewed 3 weeks ago

I had business in Waco. My wife was able make the trip with me. Everything was better than we expected. We especially enjoyed the walking track around the pond. My wife likes to include steps with her workout. One of the overlooks at the pond had a bench perfect for her step workout.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your great comments and feedback! We appreciate the opportunity to earn your business and look forward to having you back in Waco! With Hospitality, Homewood Suites by Hilton - Waco - Management Team More

Liberty, Missouri
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just finished a road trip on I-35, stayed in four hotels; this was best value. Hot breakfast (and dinner M-Th). Staff met all our needs. It is removed from all other stores and restaurants, except for one Chuy's, so you will need to do any shopping before you come. Also, unlike most motels, the way here is not well... More

Was this review helpful? Yes
homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your great comments and feedback! We appreciate the opportunity to earn your business and look forward to having you back in Waco! With Hospitality, Homewood Suites by Hilton - Waco - Management Team More

Danville, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

I have stayed here a few times and it has been fine. This time the shower tile was not cleaned very well and a few things were either broken or not working such as the south elevator. The location is very good overall and it is close to the freeway.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
homewoodwaco, Owner at Homewood Suites by Hilton, responded to this review

Thank you for the comments and feedback! We are always striving to improve our product and provide outstanding customer service! More

New Orleans, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 7, 2014

Overall the hotel is very nice, clean and everyone is friendly. Overall I was very pleased. My reason for being in the area was a family illness, that led to my father's passing away and the hotel staff was not helpful after the first night in accommodating my requests - not because they did not want to be, I honestly... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your valuable feedback. We will continue to use that feedback to train and improve everything we can! With Hospitality, Homewood Suites by Hilton - Waco More

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2014

We had looked for three weeks to find a place to accommodate our circumstance. Our son underwent surgery and needed us to care for him for almost a week. This place was huge,clean and every need we had was met. The rooms allowed for cooling in different zones and had privacy all around. The beds were comfortable and the kitchen... More

Was this review helpful? Yes 2
homewoodwaco, Manager at Homewood Suites by Hilton, responded to this review

Thank you for your comments! We appreciate the opportunity to earn your business. We hope to have you back in Waco soon. With Hospitality, Homewood Suites by Hilton - Waco, Texas More

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Additional Information about Homewood Suites by Hilton

Address: 5620 Legend Lake Parkway, Waco, TX 76712
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton 3*
Number of rooms: 88
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