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All 25 Waco hotels

Comfort Suites Baylor North

2.5 of 5 Hotel   |   810 I-35 North, Waco, TX 76705 (Formerly Orchid Hotel)
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83%
Ranked #7 of 25 hotels in Waco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Tommy M Muskogee, Oklahoma
  • Overview
  • Reviews (57)
  • Photos (36)
  • Amenities
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  • Room tips (13)
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57 people have reviewed this hotel

Traveler rating
    35
    13
    3
    5
    1
See reviews for
23
10
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Muskogee, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here several times and it is the same excellent service each time. The place is still well maintained and very clean and comfortable. The staff was very helpful and friendly. When we return to the Waco area we will not risk trying someplace different because this place has proven to be very dependable and reliable.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just checked out today and had a very pleasant stay. We had a nice quiet stay and the breakfast was good. Reasonable rates combined with a great summer promotion made this the right place for our stay. The front desk staff was courteous and extremely helpful. The fax machine was broken but they offered to scan my documents in and... More

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Round Rock
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent 1 night here in one of the hotels Queen suites. The hotel has been recently renovated and is very nice. The staff was very friendly and helpful and the room was great. Large sized room with comfortable beds and very quiet. The only problem we had was the TV in our room was not working;... More

Was this review helpful? Yes 1
Pflugerville, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Thanks for a great July 4th family trip. The breakfast options were plentiful including fun Texas shaped waffles! I do agree with other commenters that the bathroom layout is a little odd but it was fine for 2 adults and 1 child.

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Rockport, Texas, USA
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Made reservations in advance for king room to attend a wedding. The week of the wedding I tried to change my reservation to come in one day earlier and their online system would not let me modify since I had the early booking rate so I had to do a new reservation for Thursday night as a queen and not... More

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Sarah S, General Manager at Comfort Suites Baylor North, responded to this review

Thank you for taking time to share your experience with us. I certainly apologize for the housekeeping issues that you all had. Please know that this is not the standard we hold ourselves to, and we would love the chance to show you otherwise. Please contact me at the hotel at 254-799-7272 so we can make this right for you.... More

Conroe, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room my friend and I had was very spacious and clean except the pull out couch/bed did need linens etc..but that was taken care almost immediately by one of the staff on duty. The LG TV was extremely clear and had a wide selection of programs for anyones interest to view. The area of the room that was strange... More

Was this review helpful? Yes 1
Sarah S, General Manager at Comfort Suites Baylor North, responded to this review

Thank you for our feedback on your stay with us. It is always a pleasure to hear when a guest enjoys their stay. We look forward to hopefully having you stay with us again! More

Austin
Top Contributor
97 reviews 97 reviews
44 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed June 11, 2014

On the surface, the hotel seemed fine when we arrived. The lobby seems to have been remodeled and is modern and updated. The young woman at the front desk greeted us, checked us in quickly and assured me our request for a top-floor room on the back of the hotel had been accomplished. However, the room itself was really strange.... More

Was this review helpful? Yes 1
Sarah S, General Manager at Comfort Suites Baylor North, responded to this review

We appreciate the time you took to share your experience at our hotel. I would like to personally apologize for the problems that you experienced while staying with us. If you are able to give me a call at your convenience, I would like to make this right for you. Your experience is not the standard we hold ourselves to.... More

Independence, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 6, 2014

There were several housekeeping issues with this room that weren't obvious at check-in. Several surprises at daybreak! When we checked out we were offered a 20% discount, and I just about lost it! The desk clerk then did graciously comp us for the stay.

Was this review helpful? Yes 1
Sarah S, General Manager at Comfort Suites Baylor North, responded to this review

Thank you so much for taking the time to share about your stay. I would like to personally apologize for your negative experience with our hotel. We will be sure to promptly follow up with the issues you described so that other guests do not have similar experiences. Please know that this is not typical for our hotel, and we... More

Pleasanton, California
1 review
5 of 5 stars Reviewed March 30, 2014

The room was spacious a decent location right off the highway. The room was perfect, the breakfast was much better than I get from most hotels. The staff is very friendly and helpful. Really nice that they have coffee, tea, and hot cocoa available 24hrs. Didn't use the pool or hot tub but they looked nice. Used the fitness room... More

Was this review helpful? Yes
Sarah S, General Manager at Comfort Suites Baylor North, responded to this review

Thank you for your wonderful review! We are glad that you all were able to make use of our hotel's amenities and that you found the staff "friendly and helpful". We hope you have the chance to stay with Comfort Suites Baylor North again soon! More

Fairbank, Iowa
2 reviews
5 of 5 stars Reviewed March 13, 2014

My trip to Waco was made even more special by my stay at Comfort Suites. The rooms were spacious and the staff was very courtious. The only "bad' mark I would give is the pool was quite cold. But come the Texas summer it will be welcomed.

Was this review helpful? Yes
Sarah S, General Manager at Comfort Suites Baylor North, responded to this review

Thank you for your review! We appreciate you taking time to share your experience and are glad that you found Comfort Suites Baylor North to be "spacious" and the staff "courteous". We hope to have you stay with us again. More

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Additional Information about Comfort Suites Baylor North

Address: 810 I-35 North, Waco, TX 76705 (Formerly Orchid Hotel)
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Baylor North 2.5*
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36 photos of this hotel

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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Waco #5 Family Hotel in Waco #7 Business Hotel in Waco
Hotel Class
Number of rooms
94

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