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All 25 Waco hotels

Clarion Inn Near Baylor University

3.0 of 5 Hotel   |   801 South 4th Street, Waco, TX 76706
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Clarion Inn Near Baylor University
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Ranked #17 of 25 hotels in Waco
A recent review
4 of 5 stars Reviewed February 2, 2014
jpfvictoria Victoria, Texas
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141 people have reviewed this hotel

Traveler rating
    41
    40
    21
    16
    23
See reviews for
59
13
19
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Moore, Oklahoma
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 16, 2014 via mobile

They service was good! But I got bed bug bites from sleeping in the bed. Me, and my friend both got these bites after waking up in these beds. I have them all over my legs, back, and hands. I would not sleep there again.

Was this review helpful? Yes 5
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Thank you for your compliments on our service. We pride ourselves on outstanding guest service, and are always pleased to hear that a guest notices our efforts. We were so sorry to hear about you waking up with bug bites. We take this type of situation very seriously, and want you to know that! There is a very thorough process... More

Victoria, Texas
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 2, 2014

The hotel is OK, but showing signs of wear. Room was good and the bed was comfortable. The issue that I had was with the in room safe charge of $1.50 plus tax. I know that doesn't sound like much, but our group had 6 rooms reserved. That's $9 extra to pay. The charge is buried in the tax section... More

Was this review helpful? Yes 2
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Thank you for your review of our hotel. You have a valid point concerning the safe charges. We have a sign at our front desk that discloses the safe charges, and states that all guests can request that this charge be removed in the event that they do not use the safe. I understand that during the check in process,... More

Austin, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2014

Enjoyed our stay jan 4, 2014. Atrium with indoor pool and lush foilage is awesome, although my wife did notice a slightly musty odor in that area, perhaps related to water from pool getting on carpet in atrium area. Room was clean and well-kept with nice bathroom; one end table did need replacing, however, as it was starting to fall... More

Was this review helpful? Yes
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Good Afternoon, Thank you so very much for your kind review of our hotel. We are so happy to hear that you enjoyed your stay with us. We are very proud of our unique tropical atrium, and were so happy to hear that you enjoyed it! We were also very happy to hear that your room met your expectations. We... More

Palmyra, Pennsylvania
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 2, 2014

as I have read all the reviews listed, I was a little worried of what I might experience. I have stayed here 4 times over the last 6 years and my experience has always been good. I just came back from a 3day stay 12/29 to 1/1/14 to visit family . I have to say my experience was good, I... More

Was this review helpful? Yes
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We are honored that you chose to come back and stay with us. We know there are many options in our area, and truly appreciate you staying with us each time you visit Waco, TX. We hope you enjoyed your visit with your family as well. Thanks... More

Montgomery, Texas
Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 30, 2013

Either it was the worst coffee or the pot hasn't been cleaned in years. We stayed here several years ago and they have the same old tired bedspreads. The hook on the bathroom door was gone and the sheets were ripped really going down but the worst thing as they charged $1.50 a day for a safe that we didnt... More

Was this review helpful? Yes 4
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Hello, Thank you for your review of our hotel. It is never easy to hear that a guest did not enjoy amenities that we offer. We apologize that you did not enjoy our coffee. We use a blend that comes from a vendor in Texas, just as we try to do with our wines. We make an effort to use... More

Kosaka
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2013

My wife and I stayed at this hotel three times this year when I initially booked us for six stays coinciding with the Baylor home football games. I took advantage of the early reservation rates on all six bookings and couldn't make the first two stays because I broke my wrist and the doctor advised that I not travel to... More

Was this review helpful? Yes
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Hello, Thank you so much for your kind review of our hotel. Football weekends are very busy for our hotel, especially this year with a Big 12 Championship Team that everyone wants to watch! While we had some struggles with overbookings, and teams staying at the hotel late, we are so happy that you noticed our customer service. We pride... More

Edinburg, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 7, 2013

It's amazing how this management team is making excuses and giving you all false information. I, too, experienced what all you previous reviewers stated. I never received any e-mail at all. I received a phone call a week before Homecoming from the so called rude manager that I needed to call the hotel back. That was all that was in... More

Was this review helpful? Yes 5
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Hello, Thank you for your review. We clearly had an overbooking issue that effected many of our valued guests during the homecoming weekend for Baylor University. We did host the Iowa State Football team at the hotel that weekend. Every guest that books a room at our hotel is a valued guest, and we apologize that we failed to show... More

North Richland Hills, Texas
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 13, 2013

Although we have stayed here several times in the past when visiting the Baylor campus, it's primarily been because it is so convenient to the campus. We booked 2 rooms beginning October 18, 2013 (one was for 2 nights & one for only 1 night) on November 28, 2012 -- 10 1/2 months prior to our planned arrival. I was... More

Was this review helpful? Yes 9
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Hello, Thank you for your review, and for taking the time to speak with me when I called you. We understand your frustration, and sincerely apologize for the inconvenience that was caused to you. We hope that you will take us up on our offer to host your stay in the future. I also appreciate you letting me explain why... More

Fort Worth, Texas, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 10, 2013

We have stayed at this hotel several times for Baylor Homecoming. We booked our 2013 stay in November of 2012. On Oct 5 (two weeks prior to our trip) the hotel cancelled our reservations (5 rooms!) FOR NO REASON. This is an extremely busy weekend in Waco and no hotel rooms are available. Despite telling us they would get us... More

Was this review helpful? Yes 6
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Hello, We sincerely apologize for not honoring your reservations at our hotel during Homecoming weekend at Baylor University. Unfortunately, due to an error on our end, we overbooked our hotel. When we discovered that we would not be able to honor several reservations we started calling our guests to let them know. Our goal was to let everyone know well... More

Santa Clarita, California
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 7, 2013

If I could give Clarion Hotel in Waco, Texas a negative star rating I would. I booked a room for Homecoming Weekend at Baylor University 10 months in advance and had a confirmed reservation. I booked our flights from California to Texas for the weekend. With less than two weeks to go before our arrival, the reservation was cancelled because... More

Was this review helpful? Yes 5
CLARIONWACOGM, General Manager at Clarion Inn Near Baylor University, responded to this review

Hello, We sincerely apologize for not honoring your reservations at our hotel during Homecoming weekend at Baylor University. Unfortunately, due to an error on our end, we overbooked our hotel. When we discovered that we would not be able to honor several reservations we started calling our guests to let them know. Our goal was to let everyone know well... More

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Additional Information about Clarion Inn Near Baylor University

Also Known As:
Clarion Inn Near Baylor University Hotel
Clarion Inn Near Baylor University Hotel Waco
Clarion Hotel Waco
Clarion Waco
Waco Clarion
Address: 801 South 4th Street, Waco, TX 76706
Location: United States > Texas > Waco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 25 hotels in Waco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn Near Baylor University 3*
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