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Courtyard Waco

3.0 of 5 101 Washington Avenue, Waco, TX 76701
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Courtyard Waco
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82 reviews from our community

Traveler rating
    16
    28
    24
    11
    3
See reviews for
27
9
2
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars NEW

BEWARE!!! Hotel had a water leak earlier this month and half the hotel is closed. Management is not notifying guests who are learning upon arrival that their room type selection may have been altered. We were scheduled for a 1 bedroom suite (with out kids) and a Baylor friend warned us that her room was cancelled and a new room... More 

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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 15, 2015

Pros: * Across street from convention center * Free parking (all hotels in Waco have free parking) * Friendly front desk staff, but understaffed (only 1 on-duty) * Bed comfortable * Microwave & small fridge in room Cons: * Bathrooms are highly outdated, dark, and small * Air--conditioner (or heater) loudly cuts on/off throughout night (fan will not stay running... More 

Was this review helpful? Yes 1
Angleton, Texas
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 10, 2015 via mobile

The location is ideal if you're visiting Baylor or the convention center. The staff was also fantastic and the lobby area was nice. The room, however, need some definite updating. It was quite "worn." The bed and linens were fine, but there were holes in the curtains, tears in the bathroom wallpaper and the soap holder that belongs in the... More 

Was this review helpful? Yes 1
Harker Heights, Texas
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 16, 2014

On the positive side, the staff was absolutely excellent, courteous and helpful. When asked for extra towels or directions or any issue or item, it was acted upon promptly. The property is apparently a bit old and is quite "used". This is normal for a college town. The room we occupied had a musty smell at first, but the weather... More 

Was this review helpful? Yes 1
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention and will share your message appropriately within Marriott. We are happy to let you know we are scheduled for a complete hotel renovation beginning in a few weeks. I am hopeful you will come see us again and experience... More 

Azle, Texas, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

This was just a one night business stay but very nice, the staff was great and made our short business meeting very easy. Their in room conference area was a great idea and worked very well for our small group. We will be back for business and pleasure!!! Thanks Again!

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Washington, DC
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 4, 2014

This location is pretty drab. The first room I was given the door wouldn't open and when I lugged all my bags back to the lobby to speak with the front desk she said that sometimes they have issues with people not pulling the door handles correctly. I said I had stayed in 4 different Marriott hotels that week and... More 

Was this review helpful? Yes 1
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to out attention. We will share your message appropriately within Marriott and make corrections so that this type of situation will not happen again. Thank you again. More 

Dover, NH
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2014

I am a Marriott member, try to use their hotel chains as much as possible when travelling, but this past trip to Waco may change my mind. I understand all hotels policies to increase the room rates during an event - it should guarantee the rooms get used for those who need to be close to a particular area. My... More 

Was this review helpful? Yes 1
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard by Marriott Waco. We understand your frustration during homecoming and appreciate your concerns. We hope you will consider staying again on your next visit to Waco. As you may have noticed, we are currently in the beginning stages of a major renovation to all areas of... More 

San Antonio, Texas
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 15, 2014

I have stayed at this location many times over the past six years and I can say it seems to get better and better on every visit. This location is great fro Baylor football games and has many great places to eat within walking distance. Rooms are updated and very comfortable.

Was this review helpful? Yes 1
Isle of Man, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 30, 2014

Reception, lobby and bistro are fine, but the bedrooms......dated and rather shabby! Wafer thin ceilings mean "clog dancing" guests on second floor keep those below awake at night - talkative nighthawks achieve the same result. A loose cupboard handle and broken clothes hangers needed fixing before use plus several scraps of paper on the floor greeted us. As regular Marriott... More 

Was this review helpful? Yes 2
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention and apologize for any inconvenience this may have caused. We will share your message appropriately within Marriott. We understand your frustration and are happy to report the Courtyard Waco is scheduled for a complete renovation starting next month. We... More 

Bertram, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 26, 2014

Our family met there for the Fourth of July celebration and it was perfect! Once there we didn't have to drive anywhere. We walked to a great restaurant and then all the celebrations were at the park across the street. Very nice and clean rooms. Staff was great. We came back the same time last year.

Was this review helpful? Yes 3
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Additional Information about Courtyard Waco

Address: 101 Washington Avenue, Waco, TX 76701
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Waco 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard Waco Hotel Waco
Waco Marriott
Waco Courtyard

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