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Courtyard Waco

3.0 of 5
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101 Washington Avenue, Waco, TX 76701
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Courtyard Waco
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Ranked #12 of 27 Hotels in Waco
A recent review
4 of 5 stars reviewed 4 weeks ago
nvychk Maryland
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88 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland
Top Contributor
53 reviews 53 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the first time I'd stayed in the Courtyard Waco, and I was absolutely delighted with my stay! The staff was friendly, helpful, and so wonderful! The hotel had beautifully appointed and clean rooms, with VERY comfortable beds, and the location was great! Even though only one wing was open (the other was closed for renovation), the only visible... More 

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Joanne R, General Manager at Courtyard Waco, responded to this review

Hi Nvychk, Thank you for taking the time to write us, and I am glad that your stay was great, and yes we are very close to the Brazos River, with walking trails and convenient if you need some outdoor air, and views. Our hotel is under renovation and will be finished soon, and hope that you will come back... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 18, 2015

A short 5 minute drive to Baylor University, this Courtyard is perfect for a short stay. Check in staff was very friendly and I love that they have complimentary fresh coffee 24/7. Our room was clean. The only negative was a loud wall unit air-conditioner that ran off and on all night. The breakfast looked very good although we did... More 

Was this review helpful? Yes 2
Joanne R, General Manager at Courtyard Waco, responded to this review

Hello Lori B, I appreciate your taking the time to write us about your recent stay, and that we are very close to Baylor Univeristy. I value your comments, and hope that you would contact me regarding the problem with the air conitioning unit in your room. We have a very good engineering department and want you to now this... More 

Brentwood, Tennessee
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

I'd stay here again just for the water pressure from the shower. When one has traveled as much as I have the last 20 years, one has a few things he requires from a hotel property. I have two main requirements: clean rooms and water pressure. This hotel was old, but it was in the process of renovation and clean,... More 

Was this review helpful? Yes
Joanne R, General Manager at Courtyard Waco, responded to this review

Hello Texasrig26, Thank you for your feedback on our hotel, and so glad that you had great water pressure in your room, and yes we are renovating, and cleanliness is of the utmost importance to us. It seems that you travel alot, and I hope that you come back to our hotel should your travels bring you to Waco. Your... More 

Top Contributor
85 reviews 85 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 27, 2015

Im a business traveler. When I say travel I mean non-stop. This gives me a perspective on hotels that few have. The Courtyard Waco was my home for the last 14 days. The fact that I can say 'home' is the highest compliment you will ever give a hotel. A smiling cheerful young woman named Sarah was a delight throughout... More 

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Joanne R, General Manager at Courtyard Waco, responded to this review

Hi Richard D, I am pleased that your stay with us was enjoyable, and it seems that while we were your home away from home, you were able to use many of the amenities that we offer. Located in the heart of Waco, there is alot of history, and I see that you visited the cattle statues, that are along... More 

Denver, CO
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 18, 2015

I really enjoyed my stay here. I had a balcony room looking towards the river, which was a nice change (see sunrise photo). The woman who checked me in was incredibly helpful. The breakfast buffet was great, including an omelette station with fluffy, perfectly cooked eggs. The only reason I'm not giving 5 stars was that the rooms need some... More 

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Joanne R, General Manager at Courtyard Waco, responded to this review

Hello Jack M, I am glad that you shared your comments with us, and we are very close to the Convention Center, and do offer transportation if there is bad weather. I am sure that would be helpful when you are traveling to our area again. I hope that you will stay with us, and please let me know if... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2015

Great place to stay especially if you are attending a convention at the convention center across the street. It is better in the summer with the pool but OK in the winter. The walk across the street can be tough if the weather is really bad. In that case, stay at the Hilton.

Was this review helpful? Yes 1
Joanne R, General Manager at Courtyard Waco, responded to this review

Dear Jack M, Thank you for taking the time to let us know that you enjoyed your stay, and glad that you were located across the street from the Convention Center. I am sorry tthat the weather was not great while you were here, and we can transport you to area activities in the future. I hope that you will... More 

San Antonio, Texas
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed February 25, 2015

BEWARE!!! Hotel had a water leak earlier this month and half the hotel is closed. Management is not notifying guests who are learning upon arrival that their room type selection may have been altered. We were scheduled for a 1 bedroom suite (with out kids) and a Baylor friend warned us that her room was cancelled and a new room... More 

Was this review helpful? Yes 2
Joanne R, General Manager at Courtyard Waco, responded to this review

Dear Texas Family, I appreciate your comments, and so sorry that during our water main problem, your reservation was changed. I am sure that it was inconvenient, and apologize for having to make the change. We had little notice and I know that was not what you expected. I do hope that you will give us another chance to show... More 

Travelers are raving about these Waco hotels

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 15, 2015

Pros: * Across street from convention center * Free parking (all hotels in Waco have free parking) * Friendly front desk staff, but understaffed (only 1 on-duty) * Bed comfortable * Microwave & small fridge in room Cons: * Bathrooms are highly outdated, dark, and small * Air--conditioner (or heater) loudly cuts on/off throughout night (fan will not stay running... More 

Was this review helpful? Yes 3
Joanne R, General Manager at Courtyard Waco, responded to this review

Hi Austin Gemini, I thank you for your comments, and as I am new to the hotel, I wanted to respond to your January stay, and let you know that we are in the process of renovating our entire hotel. These changes will mean a new restuarant concept with the Bistro, service Starbucks coffee, and a vast menu selection. Our... More 

Angleton, Texas
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 10, 2015 via mobile

The location is ideal if you're visiting Baylor or the convention center. The staff was also fantastic and the lobby area was nice. The room, however, need some definite updating. It was quite "worn." The bed and linens were fine, but there were holes in the curtains, tears in the bathroom wallpaper and the soap holder that belongs in the... More 

Was this review helpful? Yes 2
Joanne R, General Manager at Courtyard Waco, responded to this review

Hi Karen M, Thank you for your comments on your January stay, and I am new to the hotel, and appreciate your feedback. Our hotel is under complete renovation, including our rooms, exterior of the hotel, pool, fitness center, and a new restuarant concept. The Bistro is a great way to enjoy breakfast, lunch and dinner, with many menu choices,... More 

Harker Heights, Texas
Top Contributor
56 reviews 56 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 16, 2014

On the positive side, the staff was absolutely excellent, courteous and helpful. When asked for extra towels or directions or any issue or item, it was acted upon promptly. The property is apparently a bit old and is quite "used". This is normal for a college town. The room we occupied had a musty smell at first, but the weather... More 

Was this review helpful? Yes 2
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention and will share your message appropriately within Marriott. We are happy to let you know we are scheduled for a complete hotel renovation beginning in a few weeks. I am hopeful you will come see us again and experience... More 

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