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Courtyard Waco

3.0 of 5 101 Washington Avenue, Waco, TX 76701
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Courtyard Waco
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80 reviews from our community

Traveler rating
    16
    29
    23
    10
    2
See reviews for
26
9
2
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harker Heights, Texas
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

On the positive side, the staff was absolutely excellent, courteous and helpful. When asked for extra towels or directions or any issue or item, it was acted upon promptly. The property is apparently a bit old and is quite "used". This is normal for a college town. The room we occupied had a musty smell at first, but the weather... More 

Was this review helpful? Yes
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention and will share your message appropriately within Marriott. We are happy to let you know we are scheduled for a complete hotel renovation beginning in a few weeks. I am hopeful you will come see us again and experience... More 

Azle, Texas, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was just a one night business stay but very nice, the staff was great and made our short business meeting very easy. Their in room conference area was a great idea and worked very well for our small group. We will be back for business and pleasure!!! Thanks Again!

Was this review helpful? Yes
Washington, DC
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 4, 2014

This location is pretty drab. The first room I was given the door wouldn't open and when I lugged all my bags back to the lobby to speak with the front desk she said that sometimes they have issues with people not pulling the door handles correctly. I said I had stayed in 4 different Marriott hotels that week and... More 

Was this review helpful? Yes 1
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to out attention. We will share your message appropriately within Marriott and make corrections so that this type of situation will not happen again. Thank you again. More 

Dover, NH
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 4, 2014

I am a Marriott member, try to use their hotel chains as much as possible when travelling, but this past trip to Waco may change my mind. I understand all hotels policies to increase the room rates during an event - it should guarantee the rooms get used for those who need to be close to a particular area. My... More 

Was this review helpful? Yes 1
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard by Marriott Waco. We understand your frustration during homecoming and appreciate your concerns. We hope you will consider staying again on your next visit to Waco. As you may have noticed, we are currently in the beginning stages of a major renovation to all areas of... More 

San Antonio, Texas
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 15, 2014

I have stayed at this location many times over the past six years and I can say it seems to get better and better on every visit. This location is great fro Baylor football games and has many great places to eat within walking distance. Rooms are updated and very comfortable.

Was this review helpful? Yes 1
Isle of Man, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 30, 2014

Reception, lobby and bistro are fine, but the bedrooms......dated and rather shabby! Wafer thin ceilings mean "clog dancing" guests on second floor keep those below awake at night - talkative nighthawks achieve the same result. A loose cupboard handle and broken clothes hangers needed fixing before use plus several scraps of paper on the floor greeted us. As regular Marriott... More 

Was this review helpful? Yes 2
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention and apologize for any inconvenience this may have caused. We will share your message appropriately within Marriott. We understand your frustration and are happy to report the Courtyard Waco is scheduled for a complete renovation starting next month. We... More 

Bertram, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 26, 2014

Our family met there for the Fourth of July celebration and it was perfect! Once there we didn't have to drive anywhere. We walked to a great restaurant and then all the celebrations were at the park across the street. Very nice and clean rooms. Staff was great. We came back the same time last year.

Was this review helpful? Yes 3
Burleson, Texas
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014

Attending a convention in Waco, this hotel is great. Right across the street, parking becomes a non-issue. Breakfast service was very good. We had no issues with our room, it was clean and well appointed. The convenience store was poorly stocked (we were told it was because a large group of little league players had been in before our group... More 

Was this review helpful? Yes 3
San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

We had reservations for a friend and family weekend. My car broke down just as we got to the hotel. We were tired and very distraught. We walked through the door and met the coordinator who welcome us with a beautiful smile. She took outstanding care of us. We had food and drinks and a very relaxing time that evening.... More 

Was this review helpful? Yes
Darla Y, General Manager at Courtyard Waco, responded to this review

Thank you for taking time to respond about your experience while staying with us at the Courtyard Waco. I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We hope to have you as our guest again soon. More 

Henderson, Nevada
Top Contributor
81 reviews 81 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 19, 2014

As a senior traveling with my teenage grandson, I wish they had a two bedroom suite, but I got a one bedroom with the living room and a huge conference table. They rolled in the hardest foldout with bumps I've ever slept in. Air filter needs to be changed as well. We passed on the $10 breakfast and ate on... More 

Was this review helpful? Yes 2
Darla Y, Manager at Courtyard Waco, responded to this review

Please kindly accept our sincere apologies for the problems with your room during your recent stay. We genuinely regret the inconvenience caused to you because of this. You are a valued customer to us; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such... More 

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Additional Information about Courtyard Waco

Address: 101 Washington Avenue, Waco, TX 76701
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Waco 3*
Number of rooms: 147
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Also Known As:
Courtyard Waco Hotel Waco
Waco Marriott
Waco Courtyard

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