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Residence Inn Waco

#6 of 28 Hotels in Waco
Certificate of Excellence
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501 S. University Parks Drive, Waco, TX 76706
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1 room 1 adult
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Residence Inn Waco
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109 Reviews from our TripAdvisor Community

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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here with kids so the breakfast was a big hit. Only reason for a 4 was we specifically asked for rooms next door when we made the reservation and they couldn't do it when we checked in. Other then that rooms are nice, location is close to everything.

Helpful?
1 Thank Aggiecoxian
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Aggiecoxian, Thank you for taking time to review our hotel. I am glad to hear the kids enjoyed the breakfast. However, I apologize the rooms were not side by side. Please feel free to call a few days ahead if you have requests that need special attention, so that we may try to accommodate your special needs. Hope you... More 

Greenwich, Connecticut
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

We stayed at this hotel last minute in the midst of the awful weather with 3 young children, one who was sick. Upon arrival we were greeted by Rachael who went above and beyond to make sure everything was in order for us. She even went as far as to turn on the juice machine so my sick daughter could... More 

Helpful?
3 Thank JujuPerdue
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear JujuPerdue, We are so glad to hear this report on Rachael, as this is exactly how we want our staff to react in this type of situation. We certainly hope your daughter is feeling much better. Thank you for staying with us. Happy New Year! Lana Murphy General Manager More 

Level Contributor
172 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

We have sampled many hotel properties now including all of the Marriotts, and this is one of the best we've found in Waco. Why? Because it had suites with full kitchens, a full breakfast in the morning, friendly staff, comfortable beds, and was very clean in our room. I was on an upper floor facing the railroad tracks and was... More 

Helpful?
2 Thank csharp59
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Csharp59, Thank you for the great comments! We hope to be your home away from home when your travels bring you to Waco. Sincerely, Lana Murphy General Manager More 

Brunei
Level Contributor
151 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed November 18, 2015

This very friendly hotel is very well located for Downtown, Nightlife, Baylor and the dreaded I35. The rooms are well sized with sufficient amenities, though the bathroom is very compact. The reception staff are among the friendliest and helpful you will ever meet. Housekeeping has been improved dramatically over the last couple of months.

Helpful?
3 Thank Pete B
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Pete B, Thank you for the kind words. We appreciate you and your loyalty to the Residence Inn Waco when you are here with us from far away. Hurry home! Best wishes! The Entire Waco Staff More 

Hamilton, TX
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

Everything was great....from check-in to checkout. All of the employees had a smile, a welcome and a greeting each time you came in. Good breakfast and taco night was a surprise. Will definitely return when staying in Waco.

Helpful?
2 Thank TXJohnO
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear TXJohnO, Glad to hear you enjoyed our complimentary breakfast and taco bar. We take pride in making you feel welcome! Hope to see you soon here at the Residence Inn Waco. Sincerely, Lana Murphy General Manager More 

Lenexa, KS
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 20, 2015

We had a great stay. The staff was excellent. Well-run operation. But at 6:00 a.m., the guests on the floor above us woke up and started moving around, resulting in our room ceiling starting to creak. Soon after, guests next to our room started showering, and the running water was also particularly noisy. So if you are concerned about these... More 

Helpful?
2 Thank kurteg
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Kurteg, Thank you for reviewing the Residence Inn Waco. I'm so glad that you had a great stay and enjoyed our staff. We are so sorry to hear about the noise and other disruptions you experienced. On future visits, we'd be more than happy to find a quieter room on an upper floor to better suit your needs. We... More 

Houston, Texas
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 20, 2015

Rooms are very nice, comfortable, well maintained and very clean (important). Staff is pleasant and helpful. Location is easy access to the freeways and to restaurants, shopping, etc. This is an excellent choice in Waco. I will be a return guest.

Helpful?
Thank Jim W
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Jim W, We are so happy to hear you found our location to be convenient. We hope to be your choice on your next trip to Waco. Sincerely, Lana Murphy General Manager More 

indianapolis, indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 7, 2015

I’ve traveled to Waco three times for work and stayed at three different hotels. My last visit was for 30 days at the Residence Inn Waco, and I’m glad my company put me in this hotel for the extended amount of time. I’ve also stayed at several Marriott brand hotels and this one was by far the best. They offer... More 

Helpful?
Thank perkcraig
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Perkcraig, Thank you so much!! It is great to hear that you enjoyed your stay and found that all of our staff members provided you with friendly, exceptional service. I have personally thanked Jerrica for her dedication and great customer service. We truly appreciate your business and hope to see you again! Kind thanks, Lana Murphy General Manager More 

Ashburn, Virginia
Level Contributor
151 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed September 2, 2015

This is Waco Texas so you would think that it would be hard to find a 5 star stay with a great sleep and great amenities. Well it will be if this hotel is sold out. Stay here and you will not be disappointed. Staff-Friendly, fast, attentive to all of its guests and needs. Location-Safe, on main university drive to... More 

Helpful?
3 Thank 38allovertheplace
Austin, Texas
Level Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed August 26, 2015

We stayed here back in 2013 and I awarded this property with an "Excellent" rating. We stayed again last night and again, not much has changed except that the evening reception is now called "The Mix" for the Mon - Wed event. We specifically came on a Tuesday for the hamburger meal because we liked it so much last stay.... More 

Helpful?
2 Thank lonestarlizard
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Lonestarlizard, Thank you for choosing the Residence Inn Waco for your recent stay. We certainly appreciate your business and are pleased to hear that you enjoyed your time with us. We do hope that when your travels bring you to Waco that we have the pleasure of once again welcoming you back. Sincerely, Lana Murphy General Manager More 

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