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All 25 Waco hotels

Residence Inn Waco

3.0 of 5 Hotel   |   501 University Parks Drive, Waco, TX 76706
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92%
Ranked #4 of 25 hotels in Waco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
tdg926 Austin, Texas
  • Overview
  • Reviews (69)
  • Photos (25)
  • Amenities
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  • Room tips (16)
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69 people have reviewed this hotel

Traveler rating
    47
    15
    4
    1
    2
See reviews for
22
9
5
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel, helpful and polite staff. Downtown Waco. Walking distance to restaurants, Dr. Pepper Museum, near Indian Spring Park, the Brazos River/Trails, and historic suspension bridge. Hotel has free parking, indoor pool, onsite snack bar. Surroundings were quiet except for the occasional rumble of the train which was actually quite nice to hear. We walked across the street on Saturday... More

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a clean, well kept hotel with larger rooms and a great staff. It is very convenient to the Baylor campus. The breakfast bar is pretty good as far as free hotel breakfast bars go. I liked that they had real oatmeal instead of the instant I often find at similar hotels. The best part of this hotel however... More

Was this review helpful? Yes
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Ken F, Thank you for the five star review! We are so glad to hear you enjoyed our friendly staff and complimentary breakfast, especially our oatmeal. We look forward to hosting you for years to come. Sincerely, Lana M. General Manager More

Daleville, Alabama
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose the Marriott Residence Inn because we thought we were going to have an additional party stay with us, but we ended up with it to ourselves. The room(s) were very nice, especially the kitchenette and the bathrooms. My wife liked that the toilet and shower were separated from the vanity. The suite was spacious. The property was well... More

Was this review helpful? Yes
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Daleatty, Thank you so much for your review of the Residence Inn Waco. I'm so pleased that you enjoyed our spacious suites, friendly staff and complimentary breakfast. It is always our goal to impress our guests, and we are glad that we have turned you onto the Residence Inn brand. Thanks for recommending us to others, and we hope... More

Texas
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four years ago, I posted a TripAdvisor review that said "We'll be back!" and we have. Residence Inn continues to be our favorite hotel in Waco, whether we're visiting relatives or attending events at Baylor University. We stayed here again on a recent family road trip and were delighted with the two-bedroom suite. I had requested a crib when I... More

Was this review helpful? Yes
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Jgt63, Thank you for being a loyal guest of the Residence Inn Waco. We are so glad to hear that we consistently provide you with an exceptional stay! We hope that we will continue to see you each time you are in Waco. Kind thanks, Lana M. General Manager More

Waco, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff and managers go above and beyond! The buffet hot breakfast is superb! There is an indoor pool, grilling area, and small basketball pad. I would recommend this hotel to all my friends and family! Perfect!

Was this review helpful? Yes
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Chelsea J, Thank you for your review. I'm thrilled to hear that our staff provided you with exceptional service. It is always our goal to impress our guests and we love to know when we have accomplished that. We appreciate you recommending the Residence Inn Waco to your friends and family. Please come back soon. Kind thanks, Lana M.... More

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

I have been staying at this hotel for the past month on local business. I was extremely impressed with the hotel and staff in the first few days. There was something about this place that made me feel good and at home immediately. I found out later that this has been the #1 rated Marriott hotel (out of 499) in... More

Was this review helpful? Yes
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear David C, Thank you so much for your kind words of the Residence Inn Waco. We are so glad that you are enjoying your stay with us and that we continue to impress you. Although we certainly feel like we are the best Marriott hotel in the country, please know that we are not rated #1. We do appreciate... More

Boston
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 27, 2014

We enjoyed our stay of three nights here -- the room was clean and spacious, the breakfast buffet was outstanding, and everyone on the staff was friendly and so eager to help. We were surprised, however, to be put in a "pet-friendly" room without prior notice, even though we booked the room two months in advance. The management reports that... More

Was this review helpful? Yes 1
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Laurianne, Thank you for reviewing the Residence Inn Waco. I'm thrilled to hear that you found your room clean and spacious and our staff friendly and helpful! Please accept my apologies that you were not notified that you would be staying in a pet friendly room. Please let us know the next time you stay with us and we... More

Orlando, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 19, 2014

Staff was very friendly and extremely helpful since I had never been to Waco previously. They supplied me with a nice city map and gave me recommendations. My room type was oversold and since we arrived late due to airline weather issues, they upgraded the room to a beautiful two-bedroom suite complete with fireplace. The room was very clean and... More

Was this review helpful? Yes 3
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Janet W, Thank you for your review of the Residence Inn Waco. I'm so glad to hear that you found my staff friendly and had an overall enjoyable stay with us. We look forward to your next visit! Kind thanks, Lana M. General Manager More

Dallas, Texas, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2014

I took 12 students and another teacher with me for a state competition at the Waco Convention Center. We stayed Thursday to Saturday April 10-12. The breakfast bar had a lot of great options- a variety of fresh fruit, eggs, cereals, waffle/pancake stations. No bacon! We chose this location because it was 0.40 miles from the Convention Center. It really... More

Was this review helpful? Yes 2
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Nmwh, Thank you for taking the time to review the Residence Inn Waco. I'm glad to hear that you found our spacious suites large enough for your needs. I'm also glad that you enjoyed our complimentary breakfast. Please keep us in mind for your next visit to Waco. Warm thanks, Lana M. General Manager More

Brunei
Top Contributor
78 reviews 78 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 3, 2014

The staff at the Residence are extremely friendly and helpful, however house keeping needs some improvement. Dusting down does not seem to be part of their regular duties. I noticed a chair in my room that was covered in dust which was not cleaned for 4 days. The general cleaning of the room has room for improvement. The rooms in... More

Was this review helpful? Yes 4
TMIHospitality, Manager at Residence Inn Waco, responded to this review

Dear Pete B, Thank you for taking the time to leave us your feedback. I'm sorry to hear that you did not fully enjoy your stay with us. I appreciate you bringing these concerns to my attention. I will address your comments with my housekeeping staff to ensure that we are putting a renewed focus on dusting. I hope that... More

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Additional Information about Residence Inn Waco

Address: 501 University Parks Drive, Waco, TX 76706
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Waco 3*
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Also Known As:
Waco Residence Inn

25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Waco #6 Business Hotel in Waco
Hotel Class
Number of rooms
78

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