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Hampton Inn & Suites Waco South

2.5 of 5 2501 Market Place Drive, Waco, TX 76711
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Certificate of Excellence 2014
Hampton Inn & Suites Waco South
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Hampton Inn & Suites Waco South
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346 reviews from our community

Traveler rating
    275
    48
    10
    11
    2
See reviews for
115
48
25
131
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Katy, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel with a friendly and helpful staff. We especially enjoyed the fast array of breakfast choices that met the desires of the whole family (3 - 62 yrs old) and the availablity of hot drinks each cold morning. Our rooms were fresh and clean - very well maintained. We will certainly stay again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

It is fantastic that you found your room to be cleaned and well maintained; that is the start to a great stay! That our staff and amenities were also "excellent" for you invigorates our continued commitment to every guests satisfaction. Thank you for writing this review, and we will look forward to seeing you again soon. More

Memphis, Tennessee
Top Contributor
53 reviews 53 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is located near a large mall area in Waco so it is in the middle of shops and restaurants and I really appreciated that fact after 9 hours on the road. I really wanted things to be convenient. Hotel staff was pleasant and attentive and welcomed me to the property. I was just in time for the manager's... More

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are glad you found us both convenient and credible; The Central Texas Marketplace does make for easy dining and shopping, and of course we are a happy to hear that our staff was pleasing. Thank you for taking the time to write a review for our property, we will look forward to hosting you again soon. More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a nice hotel located a short drive from Baylor University. The rooms are nice and quiet and the complimentary breakfast is great. I would definitely recommend staying here and will stay here again in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We always enjoy hosting Baylor event attendees, especially annual events like Parent's Weekend and Homecoming. We appreciate your loyalty, and will look forward to future events at the University. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The location, cleanliness and friendly staff make this a go to when in Waco. I especially appreciated the bottled water available to us at the complimentary breakfast. Will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are glad that you enjoyed our amenities at the On the House Breakfast, and your stay as a whole. Return guests are always a welcome sight at the Hampton Inn & Suites Waco - South, and we will look forward to hosting you again soon. More

Austin, Texas
Top Contributor
123 reviews 123 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed October 16, 2014

I was given a handicap room by the elevator. I asked to be moved and was told they couldn't, they were full yet two hours later, a man with a walker checked in. Besides, I doubt the college tennis team had more Hilton Honors status than me. The wifi was very intermittent. Unacceptable. The shower was so poorly designed, there... More

Was this review helpful? Yes 2
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We at the Hampton Inn & Suites Waco - South apologize for the incidents you experienced during your stay; I am sorry we were unable to grant you an upgrade from the accessible room that you booked, but an experienced traveler such as yourself must be aware that upgrades are based on availability. As for the state of the room,... More

Memphis
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

My room was overlooked by housekeeping and when I asked, I was given my entire stay for free. That is a great response. they made good on their 100% satisfaction guarantee. The manager was very attentive to my problem.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

While we always strive for the best guest experience possible, this isn't always the case. I do want to apologize again for the issues you encountered in your room, but we thank you for quickly bringing it to our attention so we could make it right. I'm happy that in this instance we were able to bring a satisfactory close... More

Omaha
1 review
5 of 5 stars Reviewed October 11, 2014

I have traveled frequently and stay for extended periods for at least 10 years now. This facility is top notch. The front desk staff are always friendly and welcoming. I've used the conference facilities for business meetings/events and the room is always set up the way we requested and well in advance of anyone arriving. If I would change anything... More

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Top Notch is fantastic, thank you very much for your review. It is good to see guests enjoying our full range of amenities, and your room tip is spot on as well. As for the Manager's Reception in the evenings, lately in addition to our locally-made chips and salsa we've been incorporating other options, snacks and hors d'oeuvres. Hopefully on... More

Ark
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

This Hampton Inn is a bit nicer than some in which we have stayed. While the standard Hampton Inn breakfast fare is served ( I am not complaining), the breakfast area is very nice. We loved our room. It was very comfortable and quiet. This is our second stay and we enjoyed both equally. We will definitely stay here again... More

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are very proud of our lobby here at the Hampton Inn & Suites Waco - South, so it is always a pleasure to hear that a guest enjoyed their time there. We are glad you have been consistently pleased with your stays, and we hope to continue the trend soon. More

texas
Top Contributor
115 reviews 115 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 9, 2014

This is typical Hampton Inn property. Was clean, staff friendly, breakfast ok, room ok. Had no problems while at this property. Did not note any problems with the property. Would stay here again if I need a place in Waco, Tx. Stayed 2 nights and there was no problem either night. Hotel was quiet and clean and staff seem to... More

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for taking the time to write a review for our hotel! Happy to see you enjoyed your stay, and we'll look forward to seeing you the next time you visit Waco. More

Haughton, Louisiana, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 8, 2014

We stayed October 4, 5 & 6 due to a death in the family. Nice hotel and location but on our last day they did not clean our room. After two calls to the front desk the answer was for us to move our things to room that had been cleaned. We did call once early in the day with... More

Was this review helpful? Yes 2
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Additional Information about Hampton Inn & Suites Waco South

Address: 2501 Market Place Drive, Waco, TX 76711
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Waco South 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn & Suites Waco South Hotel Waco
Hampton Inn And Suites Waco South
Hampton Inn Waco
Waco Hampton Inn

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