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Hampton Inn & Suites Waco South

2.5 of 5 2501 Market Place Drive, Waco, TX 76711
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Certificate of Excellence 2014
Hampton Inn & Suites Waco South
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Hampton Inn & Suites Waco South
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364 reviews from our community

Traveler rating
    287
    53
    10
    11
    3
See reviews for
120
49
26
139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Beaumont, Texas
Contributor
17 reviews 17 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel staff is always pleasant and helpful. I stay here for work when visiting Waco and I feel extremely welcome every time I walk in the door. The clientele are more businesslike compared to other hotels/cities I work in. I like that atmosphere.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

While the Hampton Brand is designed to be a more comfortable, relaxed environment than certain others in the Family, I'm happy that you've found a happy medium of professionalism at our property. We do handle mostly business travelers like yourself, and we always want to have the comforts they want and the services they need. Thank you for taking the... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling through Waco we stayed here. I hadn't made reservations but was still able to get a room. I stayed in a king deluxe with a pull-out couch. It was an awesome room until we made the couch into a bed. The mattress was disgusting. The top was stained with big yellow spots and the underneath had a huge brown... More 

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for taking the time to write a review for your recent stay. Firstly, let me apologize for the condition of the sleeper sofa; we take pride in our cleanliness and this was a gross oversight on our part. As for the adult content on the movie ordering channel, there are parental controls that can be adjusted at the... More 

Hewitt, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We booked a suite 6 weeks ago here and the stay was amazing! The people there are over the top friendly and the room was very nice and clean!! Booked again this past weekend and the same thing, great stay and the room was great!! The front staff is very, very friendly and knowledgeable. I highly recommend!!!!!

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We're always happy to hear that our staff has done an above-and-beyond job, and consistently at that! Glad to see you enjoyed your stay, and we look forward to keeping the trend going in the future. More 

Top Contributor
94 reviews 94 reviews
52 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and staff were friendly. Britney was very helpful will late check in. Bed scale 3.5 out of 5. Shower head and pressure not the best. Great access to providence hospital less than 3 miles away. Shopping and restaurants all over. Location is ok. It's behind shopping so there's no view. I would stay again but will try... More 

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are all glad to hear that you had an enjoyable stay, especially the named mention, who works very hard to provide the best customer service available. It is true that the lower floors on the south side don't have much to look at, unfortunately, but if you complete your tour of our fellow Hilton properties in town and come... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Needed a room for the night and the GPS directed me to the nearest hotel off I-35. It was midnight of New Year's Eve and had no problems getting a room. Never stayed at a Hampton Inn and was not aware that it was a Hilton Honors Hotel and the desk looked up my number and information for me. Biggest... More 

Review collected in partnership with Hampton

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Bryan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel staff were friendly, helpful and cheerful, even though working on Christmas Eve and Christmas Day. The hotel and room were immaculate. We enjoyed a full, hot breakfast Christmas morning at our leisure.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Hospitality isn't limited to "not holidays", and it is fantastic to see our staff were able to provide an exemplary stay to you during your travels again this year. Whether it is every week, month, or year we always welcome having returning guests visit us again, and we look forward to seeing you next time. More 

Waco, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

My Family and I stayed at the Hampton Inn & Suites Waco South this past Christmas Eve, Christmas Day and the weekend. It was fabulous! While most hotels run on a skeleton crew during the holidays (and it shows), we never noticed any lack of staff or lack of customer service. Everyone was so friendly and kind. The breakfasts were... More 

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for taking the time to write this review. We are always glad when a guest can take advantage of our amenities and chooses to recommend us to their friends and family. Guest satisfaction is always our number one priority, and we will look forward to hosting you again in the future. More 

Brownwood, United States
1 review
5 of 5 stars Reviewed December 22, 2014

Excellent quality for the price of the hotel. The rooms were clean and the staff was wonderful. The staff was cheerful and friendley. They provided maps and directions to our conference. They had refreshments and fresh baked cookies every day. The breakfast was fresh and our stay was enjoyable.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

When all aspects of the stay are good, from the room, to breakfast, to the staff, to the grounds, then our goals are almost complete. Having a good stay is an excellent building block for the next time you visit Waco, when we can strive for an even better guest experience. More 

DALLAS, United States
1 review
5 of 5 stars Reviewed December 16, 2014

This a great location with shopping and good restaurants and shopping is close by. Hotel staff are very friendly and helpful. The complimentary internet is very good and easy to use. Their complimentary breakfast is very varied, something for every taste especially the made fresh waffles with hot syrup.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for sharing your experience at the Hampton Inn & Suites Waco South to the TripAdvisor community! We are happy that you enjoyed your stay with us and we hope that you continue to stay with us when your travels bring you to Waco. More 

Atlanta, Georgia
Top Contributor
196 reviews 196 reviews
114 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed December 9, 2014

The Hamptons are either very good or not worth the money. This is a very good Hampton. Check in is seamless, rooms are great and the amenities are top notch. They even have a reception in the evenings with beer and wine at no charge. If going to Waco for business I highly recommend this hotel.

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

I'm happy we fall into the very good category! Thank you for taking the time to write such a pleasant review; we enjoy hearing comments from our guests, especially ones as positive as this. Thanks again, and we look forward to seeing you again. More 

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Additional Information about Hampton Inn & Suites Waco South

Address: 2501 Market Place Drive, Waco, TX 76711
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Waco South 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn And Suites Waco South
Hampton Inn & Suites Waco South Hotel Waco
Hampton Inn Waco
Waco Hampton Inn
Hotel Style:
#2 Romantic Hotel in Waco
#2 Family Hotel in Waco
#2 Business Hotel in Waco

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