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Hampton Inn & Suites Waco South

2.5 of 5 2501 Market Place Drive, Waco, TX 76711
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Certificate of Excellence 2014
Hampton Inn & Suites Waco South
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Hampton Inn & Suites Waco South
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343 reviews from our community

Traveler rating
    272
    48
    10
    11
    2
See reviews for
113
48
25
130
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The location, cleanliness and friendly staff make this a go to when in Waco. I especially appreciated the bottled water available to us at the complimentary breakfast. Will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Austin, Texas
Top Contributor
123 reviews 123 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was given a handicap room by the elevator. I asked to be moved and was told they couldn't, they were full yet two hours later, a man with a walker checked in. Besides, I doubt the college tennis team had more Hilton Honors status than me. The wifi was very intermittent. Unacceptable. The shower was so poorly designed, there... More

Was this review helpful? Yes 2
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We at the Hampton Inn & Suites Waco - South apologize for the incidents you experienced during your stay; I am sorry we were unable to grant you an upgrade from the accessible room that you booked, but an experienced traveler such as yourself must be aware that upgrades are based on availability. As for the state of the room,... More

Memphis
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My room was overlooked by housekeeping and when I asked, I was given my entire stay for free. That is a great response. they made good on their 100% satisfaction guarantee. The manager was very attentive to my problem.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

While we always strive for the best guest experience possible, this isn't always the case. I do want to apologize again for the issues you encountered in your room, but we thank you for quickly bringing it to our attention so we could make it right. I'm happy that in this instance we were able to bring a satisfactory close... More

Omaha
1 review
5 of 5 stars Reviewed 1 week ago

I have traveled frequently and stay for extended periods for at least 10 years now. This facility is top notch. The front desk staff are always friendly and welcoming. I've used the conference facilities for business meetings/events and the room is always set up the way we requested and well in advance of anyone arriving. If I would change anything... More

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Top Notch is fantastic, thank you very much for your review. It is good to see guests enjoying our full range of amenities, and your room tip is spot on as well. As for the Manager's Reception in the evenings, lately in addition to our locally-made chips and salsa we've been incorporating other options, snacks and hors d'oeuvres. Hopefully on... More

Ark
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This Hampton Inn is a bit nicer than some in which we have stayed. While the standard Hampton Inn breakfast fare is served ( I am not complaining), the breakfast area is very nice. We loved our room. It was very comfortable and quiet. This is our second stay and we enjoyed both equally. We will definitely stay here again... More

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are very proud of our lobby here at the Hampton Inn & Suites Waco - South, so it is always a pleasure to hear that a guest enjoyed their time there. We are glad you have been consistently pleased with your stays, and we hope to continue the trend soon. More

texas
Top Contributor
106 reviews 106 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This is typical Hampton Inn property. Was clean, staff friendly, breakfast ok, room ok. Had no problems while at this property. Did not note any problems with the property. Would stay here again if I need a place in Waco, Tx. Stayed 2 nights and there was no problem either night. Hotel was quiet and clean and staff seem to... More

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for taking the time to write a review for our hotel! Happy to see you enjoyed your stay, and we'll look forward to seeing you the next time you visit Waco. More

Haughton, Louisiana, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed October 4, 5 & 6 due to a death in the family. Nice hotel and location but on our last day they did not clean our room. After two calls to the front desk the answer was for us to move our things to room that had been cleaned. We did call once early in the day with... More

Was this review helpful? Yes 2
Top Contributor
76 reviews 76 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is very comfortable and updated. Rooms have great outlets in convenient locations for electronic devices and also include USB connectors as well. Air conditioner worked great in the room. Nice free breakfast. Very happy with the hotel

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for writing such a wonderful review! We are glad you had the chance to make full use of our electronic amenities in addition to our full hot breakfast. Good to see that you were very happy with your stay; next time, we'll endeavor to make it even better. More

Bedford, TX, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Due to weather issues that affected our business I had to travel last minute. The staff were very accomodating and very friendly. Got me in quickly on our business rate. Room was clean and breakfast was outstanding!

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Whether a long-time plan or a last minute need, we're always happy to read the comments of a satisfied guest. Thank you for taking the time to write a review. We'll look forward to hosting you again in the future, hopefully not for weather-related reasons. More

Newton, Kansas, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed here many times and were there for three days during the last visit. The people were most helpful and friendly and our room was very comfortable. We will plan to stay again when we visit family in the Waco area.

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are always happy to welcome return visitors to our property, and we thank you for taking the time to fill out a review for us. Our friendly staff do take great pride in their work, and will appreciate your kind words. We will look forward to hosting you and your family again in the future. More

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Additional Information about Hampton Inn & Suites Waco South

Address: 2501 Market Place Drive, Waco, TX 76711
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Waco South 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn & Suites Waco South Hotel Waco
Hampton Inn And Suites Waco South
Hampton Inn Waco
Waco Hampton Inn

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