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Hampton Inn & Suites Waco South

#3 of 28 Hotels in Waco
Certificate of Excellence
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2501 Market Place Drive, Waco, TX 76711
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2X Points Package
1 room 1 adult
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Hampton Inn & Suites Waco South
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513 Reviews from our TripAdvisor Community

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Shreveport, Louisiana
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel in a safe area of Waco, TX. The bed was very comfortable, the room was very clean, the breakfast was good also. The only suggestion I would have for Hampton: the doors to the rooms slam shut and are extremely loud.

Review collected in partnership with Hampton

Helpful?
Thank Teresa L
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Teresa, What an awesome name. I have heard Teresa's are the smartest folks with the warmest hearts. Teresa, thank you for taking the time to share you thoughts with us. I will certainly have maintenance take a look at those doors. Please come back and see us again. More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My father's funeral services were in Waco and we had had good luck with a prior Hampton Inn & Suites for my mother's services. We were not disappointed. Staff accommodated our family on the 4th floor, allowed us to use the Bluebonnet A room for bereavement. Brought us coffee and water and were overall very sympathetic and accommodating.

Review collected in partnership with Hampton

Helpful?
Thank Amy R
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Amy, We are so sorry for your loss, how very thoughtful of you to take time to share your experience with others. We appreciate your positive review. We hope to see you again under better circumstances. Our thoughts are with you and your family. More 

Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We've stayed at this very same hotel before so we booked with confidence, then the reality of this stay set in. We arrived to get both of the rooms that we'd booked at the "matched" AAA price, I didn't realize that this meant we'd receive the worst room they could possibly have that was still open. I really should have... More 

Helpful?
1 Thank GunnerRetz
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear GunnerRetz I appreciate your emailing me the events of your stay. Upon getting your email last evening, I contacted our supervisor at the hotel and asked her send me all the information pertaining to your stay. She also refunded the rate for the room with issues and she sent you a new receipt. If you did not get these... More 

Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very near to a shopping strip mall and good restaurants. We spent most of our time downtown and it was very convenient to the hotel. The staff was friendly. We enjoyed the 24 hour coffee service in the lobby and cookies in the evening. Our room was on the second floor and was clean and spacious. The... More 

Helpful?
Thank crieck57
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Crieck57 Thank you for taking the time out of your busy day to share your experience with others. There is no opinion that matters more than that of our guest. We appreciate the positive review and look forward to seeing you again soon. More 

Waco, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This property and grounds are just Beautiful. The staff are wonderful staff and very inviting personalities. They offered free, delicious breakfast and the hotel backs up to the shopping center, which is within walking distance. They are several restaurants within walking distance as well. Highly recommend if you are visiting Waco!

Helpful?
Thank Diane Cady F
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

We are so glad that you enjoyed your stay. Our location is perfect for shopping and short walks to restaurants. Our patio is perfect for evening relaxing while watching the beautiful Texas sun sets. Thank you for sharing and we hope to see you again soon. More 

Waco, United States
1 review
4 of 5 stars Reviewed 1 week ago

I just stayed overnight with my son and the place is clean, staff is friendly. We were on the fourth floor and it was particularly loud the evening we were staying. Usually the air in the room is on and that is not an issue, but it had been pretty cold lately and I can't sleep with the heater too... More 

Review collected in partnership with Hampton

Helpful?
Thank Janet T
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Janet, Thank you for sharing your experience. We realize the time it takes and we appreciate your doing so. We have the best team, they really care about our guest and their experience. I will be in touch and we hope to see you again soon. More 

Denver, Colorado
Level Contributor
191 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Conveniently located near shopping and many restaurants. Very clean room and overall facility. Front desk Casey (Assistant GM) and Lizzie (Super Employee) represent the professionalism of any 5-star hotel. Breakfast host multi-tasks throughout the morning to ensure that you start out the day right. Wine, beer, and chips/salsa (M-TH) are available during the late afternoon/early evening. Room had free WiFi,... More 

Helpful?
Thank NeilRocks
Teresa T, Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you! We appreciate your positive review. More importantly, we are pleased that you enjoyed your stay with us. I will pass on your praise of Lizzie and Casey, they will enjoy knowing that you were comfortable. We hope to see you again soon. More 

Camarillo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff was very helpful and courteous. Cleanliness was great as well as the area where great breakfasts were served. Very relaxing and fun area where we caught up on the plans for the day at breakfast. Convenient location, yet off from the highway so the rooms were quiet and no freeway noise. Cookies and coffee service in the lobby was... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Amy B
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Amy B, Your positive review is most appreciated. Our team is so committed to making sure each guest enjoy their stay. We share each review and learn how we can approve and reward those who have gone above and beyond. Thank you very much and we look forward to seeing you again soon. More 

Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel because my regular hotel in Waco was booked. I was expecting the standard Hampton Inn but was very happy to see that this hotel is a bit more upscale. I was very impressed with the hotel, the service and the food.

Helpful?
Thank Thgai
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Thgai, Were so happy that you picked the Hampton Inn and Suites Waco South. Were even more pleased that you found everything to your satisfaction. We hope that you will stay with us again. We have a managers reception Monday -Thursday 5PM to 7PM with complimentary beverages, appetizers and conversation. We have a great complimentary breakfast every morning with... More 

Urbana, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hampton Inn & Suites Waco South looks and feels like any other. After checking in and getting to my room, I found the thermostat was set at 57 degrees - I understand energy conservation, but that was cold. The room itself was dark. Dark colors, poor lighting and overall a dingy feeling. I'm a fitness buff and the fitness room... More 

Helpful?
1 Thank Gail P
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Gail, Thank you for taking time to share your thoughts about your stay. Please accept our apology for totally not meeting your expectations. Frankly these are not any where close to our normal expectations either. I assure you I will be meeting with our team in the fitness room to make sure it is brought up to our standards... More 

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