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Hampton Inn & Suites Waco South

2.5 of 5 2501 Market Place Drive, Waco, TX 76711
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Certificate of Excellence 2014
Hampton Inn & Suites Waco South
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Hampton Inn & Suites Waco South
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357 reviews from our community

Traveler rating
    283
    50
    10
    11
    3
See reviews for
118
49
25
137
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Brownwood, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent quality for the price of the hotel. The rooms were clean and the staff was wonderful. The staff was cheerful and friendley. They provided maps and directions to our conference. They had refreshments and fresh baked cookies every day. The breakfast was fresh and our stay was enjoyable.

Review collected in partnership with Hampton

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DALLAS, United States
1 review
5 of 5 stars Reviewed 1 week ago

This a great location with shopping and good restaurants and shopping is close by. Hotel staff are very friendly and helpful. The complimentary internet is very good and easy to use. Their complimentary breakfast is very varied, something for every taste especially the made fresh waffles with hot syrup.

Review collected in partnership with Hampton

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Atlanta, Georgia
Top Contributor
194 reviews 194 reviews
112 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hamptons are either very good or not worth the money. This is a very good Hampton. Check in is seamless, rooms are great and the amenities are top notch. They even have a reception in the evenings with beer and wine at no charge. If going to Waco for business I highly recommend this hotel.

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

I'm happy we fall into the very good category! Thank you for taking the time to write such a pleasant review; we enjoy hearing comments from our guests, especially ones as positive as this. Thanks again, and we look forward to seeing you again. More 

Cibolo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My overall experience was good so these are very minor complaints: The pillows were too small and were therefore uncomfortable. A king sized bed should have king sized pillows. There is a flier in the bathroom that indicates that if I hang my towel it is supposed to signify that I intend to reuse it and don't need it washed.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are glad your stay was good overall, and clearly there needs to be some re-training on housekeeping policies, for which I apologize. It is our hope that the next time you stay, we can make it from "good overall" to "fantastic"! More 

Whitehouse, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel met my expectations while I was away from my home. I was very pleased on service and the breakfast. It is also right by several retail stores. This was nice to do a little shopping so close to my hotel. Oh and there was a Starbucks in the shopping center. VERY convenient! If I visit Waco again I... More 

Review collected in partnership with Hampton

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HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

The Central Texas Marketplace is very convenient for our guests (and the Starbucks knows our staff very well at this point) so it is good to see you were able to make use of it. Glad to see you enjoyed your stay, and we'll look forward to being your base of operations again soon. More 

San Antonio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel overall was good and staff was excellent; location is perfect with restaurants/shopping close by. The only bad thing was that the bathroom smelled horribly of urine. I had to keep the bathroom door closed since the odor was so strong that it smelled up the entire room.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Thank you for taking the time to write out a review for us, and we do apologize for the issue you encountered in the room. We take cleanliness very seriously as part of our top priority of guest satisfaction and comfort, so I assure you the matter will be thoroughly investigated and quickly resolved. It is always good when a... More 

Naperville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel due to a family emergency, as my son was involved in a very serious car accident and was admitted to the ICU at a nearby medical center. From the time I made the reservation, to the time my wife and I checked out, the staff could not have been more compassionate, helpful and understanding. I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

We are happy to see that you enjoyed your stay and that our service made a real impact with you; I will be sure to share your kind words with the staff. Thank you for taking time in what must be a busy period for you to write this review, and we will look forward to hosting you again in... More 

Houston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had in error made a reservation for the wrong night for 2 rooms to accommodate 3 adults & 2 teens. We were arriving @10 pm, driving from Midland to Houston. Fortunately, the service desk was able to provide 2 rooms that would work well for us, while the cost of the rooms were twice as much as what reservations... More 

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

I'm glad our team was able to get your travelers accommodated; not having the situation you expected can be very trying, and having it be resolved to everyone's satisfaction is excellent. It is good to see you enjoyed our amenities and services, and we will look forward to hosting you again soon. More 

Houston
Top Contributor
105 reviews 105 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is filthy. The carpet is stained throughout the property -- big, nasty stains, probably from drink spillage. However, the stains look removable, if only the crew would call in a carpet cleaner. There was toothpaste all over our bathroom, coffee spilled on the walls, hair on the bathroom floor. To top it off, the bed was the lumpiest... More 

Was this review helpful? Yes 1
Austin TX
Top Contributor
80 reviews 80 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is located south of Waco in a quiet spot with restaurants and big box stores near it. Checking in was no problem and noticed they have a large dining area providing free breakfast in the morning, but serve coffee throughout the day. We make our way to our room and surprised how big it was with a king... More 

Was this review helpful? Yes 1
HamptonWacoSouth, Front Office Manager at Hampton Inn & Suites Waco South, responded to this review

Wow! I couldn't have written a better review myself, thank you so much for this. The pictures are excellent too. The staff will be glad to hear you enjoyed their services and the hotel's amenities. Thank you again, and we hope to see you again in the future! More 

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Additional Information about Hampton Inn & Suites Waco South

Address: 2501 Market Place Drive, Waco, TX 76711
Phone Number:
Location: United States > Texas > Waco
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Waco South 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn And Suites Waco South
Hampton Inn & Suites Waco South Hotel Waco
Hampton Inn Waco
Waco Hampton Inn
Hotel Style:
#2 Romantic Hotel in Waco
#2 Business Hotel in Waco
#3 Family Hotel in Waco

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