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All 21 Victoria hotels

BEST WESTERN PLUS Victoria Inn & Suites

3.5 of 5 Hotel   |   8106 NE Zac Lentz Parkway, Victoria, TX 77904
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88%
Ranked #5 of 21 hotels in Victoria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Cheryl R Burleson, Texas
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109 people have reviewed this hotel

Traveler rating
    69
    28
    5
    3
    4
See reviews for
24
16
9
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Burleson, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

We have stayed several times here and have loved it every time! We have two children so a large room is necessary! The room was spacious and clean. Beds very comfortable! We also enjoyed using the pool. The breakfast is great! A big variety of breakfast items: hot and cold, juices, and a coffee machine that, at the touch of... More

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Tomball
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was nice looking, inside and out. Nice lobby, easy check-in. Room was clean, air conditioning worked great (100+ degrees outside), beds super comfortable. Breakfast started too late for us on the weekend, but no great loss. It's a little pricey for Victoria, but all hotels are due to oil field traffic.

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

We are pleased to hear everything exceeded your expectations. I appreciate the positive feedback and would like to extend a warm thank you for all the compliments. A clean and comfortable room is always priority as well as staying cool during these scorching Texas summer days. Always look forward to seeing you again next time you are in Victoria. Take... More

San Antonio, Texas
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town for a couple days on business. Rooms are really nicely done and the beds are SUPER soft so be warned if you're used to a firmer mattress. Breakfast was OK but nothing to write home about. Pool and exercise spaces both looked nice but I didn't get a chance to use them. I'd definitely stay here... More

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Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Our beds are some of the softest in town and get so many great reviews. I am thrilled to hear you had a great experience all around. Please do come back and give yourself enough time to use the exercise and pool areas. Our fitness room is 24 hours and the pool area stays open late. Don't forget about the... More

Laredo, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I love coming back to my home town, especially when I get to visit old friends. I like the way the staff treats you, from when you check in, through out your stay. Friendly staff and the rooms are clean.

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the great review. Our staff always has a positive attitude and is happy to help in anyway. From addressing possible concerns to just visiting and talking with our new made friends. Glad we could be your home away from home! Come see us again when your visiting your home town! More

Victoria, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

i would stay there again. close to every thing. the room had a very comfortable. i know when we go back i will bring my swim suit. the pool looked so inviting.the breakfast was good. the staff was very helpful.

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for choosing our hotel. I remember you guys had to run out to get a swimsuit. Luckily the shopping in is in close proximity to the hotel and it was a quick errand. Taking advantage of these hot days by the pool is always the way to go. Hopefully we will see you again soon and thanks again... More

Kaufman, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Our Family owned hotels in Dallas for years. This is a really a nice place to stay while in Victoria. The hotel staff is excellent: personal, friendly and accommodating. The bed was so comfortable. This is the best, Best Westerns we have stayed in! We didnt recive We will be staying nest year too.

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Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for choosing our hotel. I do remember you had to go shopping for a swimsuit but luckily the shopping is so close it was a quick errand. We are always pleased to hear from our guest about the excellent service we provided as well as how they enjoyed their stay. We hope to see you again and take... More

Franklin, Louisiana
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When traveling on the road as much as I do, I keep my # 1 Hotel app handy. On a recent trip to Victoria, Texas it worked like an app should.The check-in was quick and easy, the stay was comfortable and clean and the departure was fast and friendly. Great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for choosing our hotel for your business needs. Always pleased to hear the process was stress free and smooth from check-in to check-out. Our qualified staff strives to provide the best experience to our guest and I am happy that your expectations were exceeded. Hope to see you again when the road brings you back to Victoria! More

San Antonio, Texas
Top Contributor
101 reviews 101 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 26, 2014

Thi hotel is located just outside the loop near the mall and not too far from the downtown historic district. When we checked in, Doug made sure we got our welcome bag and room key. The room was perfect, not too hot or too cool. The pool was great maybe because we had it all to ourselves. We were provided... More

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Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you so much for the great positive feedback. It was our pleasure to provide you with a wonderful lodging experience. Hot Texas days always call for a swim and I pleased everything was above your expectations. Look forward to seeing you again whenever the road brings you to Victoria! More

Llano, United States
1 review
1 of 5 stars Reviewed July 23, 2014

Would not stay at Best Western Plus in Victoria Texas. Room had mold and they would not fix it or give me my money back. Suggested that I use a spray for MOLD. Totally unacceptable. The manager Cynitha said she talked to her staff and the staff offered me a spray. I never saw staff. That manager was suppose to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

After investigation of this incident we found that there was no mold in the room. A complaint about an odor was brought to our attention and spray was offered to help with a smell that you found unpleasant. Since our hotel was completely sold out no other rooms were available. We do not have a manager or employee named Cynthia.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

I recently had my first experience at staying at the Best Western Inn & Suites on a recent business trip, and all I have to say is Great Hotel ! Service was outstanding ! The rooms were great and the beds were like sleeping on a cloud of feathers - I have stayed at other Hotels around Victoria and I... More

Was this review helpful? Yes 2
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for making our hotel your hotel of choice in town. We are always here to provide our guest with a great night sleep on our highly reviewed and highly rated comfortable beds. I hope to see you again when your business ventures bring you to Victoria. Thanks and good luck! More

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Additional Information about BEST WESTERN PLUS Victoria Inn & Suites

Address: 8106 NE Zac Lentz Parkway, Victoria, TX 77904
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Victoria Inn & Suites 3.5*
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Also Known As:
Victoria Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Number of rooms
54

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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