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BEST WESTERN PLUS Victoria Inn & Suites

3.5 of 5 8106 NE Zac Lentz Parkway, Victoria, TX 77904
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Certificate of Excellence 2014
BEST WESTERN PLUS Victoria Inn & Suites
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BEST WESTERN PLUS Victoria Inn & Suites
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129 reviews from our community

Traveler rating
    84
    31
    6
    4
    4
See reviews for
28
20
12
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (32)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (24)
All months
1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay this week at the Best Western in Victoria, Texas. This was a business trip and the room was very spacious and clean. The hotel is very quiet so I was able to work in the hotel room without being disturbed. The hotel staff is very friendly and accommodating. I highly recommend this hotel. I will... More 

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the great review. We always strive to provide rooms that are clean, comfortable, and in most cases above and beyond you, the guest's expectations. Although weekends are slower and in most months the lower days of occupancy, the rooms have always remained classified as quiet by all other guest as well. Even our rooms that face the... More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this BW location many times. It is convenient and always clean. The staff is always friendly and helpful. It is quiet with comfortable beds and pillows. Free breakfast is usually satisfactory. We stayed this time for a company Christmas party but often meet up with family to play golf in the area.

Was this review helpful? Yes
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thanks for the great review and I am pleased to hear your stay was satisfactory. Our staff is trained to be helpful and courteous in all situations and are always friendly to the most important part of the hotel, the guest. Glad to hear you had a great Christmas Party and come see us again when you need another round... More 

San Antonio, United States
1 review
3 of 5 stars Reviewed December 22, 2014

We stayed at this hotel twice in as many months. My mother was terminally ill and we were visiting. The 1st stay we had someone was "bowling" above our second floor room. The 2nd time ( for mom's funeral) we were told we had a 3rd floor room and then segregated to 1st floor room. The manager told us all... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the feedback on your review and I would like to clarify that we are service animal friendly. We do not charge for ADA animals or we do not ask any questions that are illegal to ask regarding ADA animals. Due to guest extending as well as rooms booked prior to your stay, we were only able to... More 

New Braunfels,TX, United States
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 9, 2014

This BW location is great property and I enjoy staying there but I learned a new fact on this trip, it is a Pet Friendly facility! I was informed of this after mentioning to the room had a slight "doggy" odor. Then the associate told me that first floor rooms are the pet rooms. OK that was fine, it was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for choosing our hotel and thank you for the positive review and helpful feedback. Yes you are correct. We are pet friendly, but only on the 1st floor rooms of the hotel. Those rooms are always sold last as to leave the chance for a guest with a pet to have an available room on busy nights. It... More 

Riverside, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

Best Western continues to meet my expectations I am a Gold Member and usually stay at this chain for the price, free internet/breakfast, and never had a problem with the rooms and if I did the staff are friendly and fix any issues. The breakfast was ok at this location, I had better at other locations, but descent enough to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for choosing our hotel, as we all know Victoria has so many choices and we do appreciate your loyalty as a rewards member. The full hot breakfast is a great way to get the day started and get that energy needed to knock out a busy day. I am glad all expectations were exceeded and that the staff... More 

Corpus Christi, Texas, United States
1 review
5 of 5 stars Reviewed November 13, 2014

I'd like to thank the staff at Best Western in Victoria for my stay on Oct 14th. The rooms were very clean and spacious,and the staff was very welcoming and attentive. Couldn't have asked for a better stay!

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for posting such a friendly and positive review. We train our staff to take care of any situation that arises as well as train our staff to have a positive attitude and to make each and every guest feel welcome as if they were in their own home. Hope to see you again soon and I am glad... More 

Leesburg, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

This is a new BW in a growing town. We arrived late, tired, and were given a lovely spacious room at the top of the staircase. Everything was excellent. We would certainly visit again if we happen to travel through Victoria TX. Breakfast was the standard BW fare, a very good selection.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad to hear you were pleased with the accommodations and that expectations were met or exceeded. Our rooms do have a great amount of space and the rustic feel of the hotel with modern amenities is the standard we strive to achieve. Look forward to... More 

EDWARDS
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 1, 2014

This is such a nice place to stay in Victoria. Close to the mall and other nearby stores. The front desk person Lynn made sure I got the room I requested. She made me feel welcomed. The internet works really well. The bed is the most comfortable hotel bed I have ever slept in. Thank you! There were plenty to... More 

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

I am glad to hear you had a wonderful stay. We always appreciate our guest and our front desk staff makes sure that you, the guest, feels welcome and accommodated in every way. We look forward to seeing you again soon and thank you for being your Victoria choice hotel. More 

Kingsville, United States
1 review
5 of 5 stars Reviewed October 22, 2014

I had stayed at this Best Western several years ago. My husband and I wanted to visit family in the area. We were very comfortable and pleased with the facilities. It was convenient to the shopping at name brand stores. It was also easy to get to places to eat.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thanks for the positive feedback on your review. We always strive to create a positive and friendly environment for our guests as well as provide a comfortable and clean stay. A great nights sleep, hot breakfast, and friendly faces that are available to help with any situation are a must when traveling. Look forward to seeing you again soon and... More 

Rickh
1 review
5 of 5 stars Reviewed October 18, 2014

very impressed with entire operation, except for the bed mattress, which was much too soft ! gooood goooood gooodg gooogd gooodgoood goood goood goood . never mind, I cannot think of 200 words to use so forget it .

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Guest Relations Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Well thank you for the compliments. Our hotel strives to be the best experience in town and our beds do get rave reviews for their comfort. However, those that do need a slightly firmer mattress will not be used to pillow and cloud like feel of our mattresses. Thanks again for all the "goods" and thanks again for the review.... More 

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Additional Information about BEST WESTERN PLUS Victoria Inn & Suites

Address: 8106 NE Zac Lentz Parkway, Victoria, TX 77904
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Victoria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Victoria Inn & Suites 3.5*
Number of rooms: 54
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Also Known As:
Victoria Best Western

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