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BEST WESTERN PLUS Victoria Inn & Suites

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8106 NE Zac Lentz Parkway, Victoria, TX 77904
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BEST WESTERN PLUS Victoria Inn & Suites
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BEST WESTERN PLUS Victoria Inn & Suites
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155 Reviews from our TripAdvisor Community

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Traveler rating
    100
    37
    8
    6
    4
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38
25
12
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
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    (155)
  • Mar-May only
    (43)
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    (32)
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Annandale, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Victoria BW (1st time). I was exhausted from traveling it was nice to sleep on a bed which was very, very comfortable! Although, the hotel was very busy with customers it was very quiet. The pool is AWESOME according to my 9yr old nephew.

Review collected in partnership with Best Western

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pflugerville
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed with my husband and 2 teenage boys. Check in was maybe 2 minutes. Clean lobby nice front desk. Location right of main road. Plenty of places to eat. Walking distance to a few, my boys walked to Mc Donald's. Room was super clean. We loved the decor. The beds were perfect. Coffee, fridge, iron, hair dryer and microwave. AC... More 

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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel staff is friendly and helpful. We were on our way home from a vacation and this hotel 2was on trip advisor. We read the reviews that discussed the beds are overly soft. It is true, beds are overly soft in our opinion and for this reason only i have it a 4 star.

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houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

i will always stay at a best western plus for my business trips the rooms are comfortable and quite and the price does not break my wallet. there was hot breakfast served that was excellent. also i will most definitely recommend best western plus to my friends and family

Review collected in partnership with Best Western

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san antonio,tx, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Everyone was friendly. The room smelled bad at first but quickly corrected. The breakfast lady is very friendly and very talkative. The eggs are horrible and that is not her fault. They are powdered and have a syrup flavor to them. THIS SURVEY IS FAR TOO LONG. Sounds like there is more of an upper management problem than the hotel... More 

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Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel was very clean and roomy. The bed was really comfortable! It was one of the only hotels in Victoria in a decent area that took pets. Doug the GM was incredibly nice and helpful as our air conditioner had gone out on a Friday night and we needed a cool place to stay for as couple of days until... More 

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Little Rock, Arkansas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

We normally stay at best western hotels due to the fact the best hotel in the town were my wife is from is the best western. As with this one it was clean and very spacious. And with our rewards we got one night free. My only complaint is we made a reservation for 2 rooms each night for my... More 

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Doug P, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Although you are a Rewards Member in one of the top 3 hotel memberships out there to date, we still treat all our guest equally. Yes the snack and beverage at check in is the instant reward for being a member, but don't forget about the points and what they can be used for. I thank you for your loyalty... More 

Houston, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

Loved the hotel...full interior access to rooms, warm, welcoming interior & friendly staff combined with very clean rooms and beds that were EXTREMELY comfortable. Our only dislike was in the continental breakfast--it was ample, but lacked in flavor and the hot foods looked and tasted like they had just come out of the microwave. Fortunately, there were some fresh fruits... More 

Review collected in partnership with Best Western

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Doug P, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the positive feedback and constructive suggestion. Cleanliness and comfort are a necessity at home therefore we make you feel at home by making your stay exceed expectations of clean and comfortable. The home-style feel of the hotel is by far one one of its best qualities. Genuine caring staff and 24 hours there is a trained and... More 

San Antonio, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 4, 2015

Hotel was nice and clean as expected. However, internet did not work anywhere in the hotel. When I called down to front desk, I was told to bring my computer to the lobby and try logging in there. After hours of frustration trying to work, I finally did. It still did not work. At breakfast everyone was complaining about the... More 

Review collected in partnership with Best Western

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Doug P, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

I do apologize the internet quality during your stay was not exceptional. We have experienced a malfunction in some hardware that is not controlled by our hotel staff/personnel but a third party. We are in the process of replacing these items and also upgrading the speeds of the internet during the technology renovation happening in the near future. I understand... More 

New Braunfels,TX, United States
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 18, 2015

Always a pleasure to stop into Victoria's BW location as I can depend on a nice clean, comfortable location to stay the night. Some guests get up early and are not very courteous as to how loud their speech is in the morning but it does help remind you to get up when you want to get going early. Bath... More 

Review collected in partnership with Best Western

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Doug P, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you guys for the review. We value every bit of feedback and utilize this information to create a positive and exceptional experience for our loyal guest and future guest. The coffee machine and the 8 selections of different coffee beverages as well as hot chocolate are available 24/7. This reduces the possibility of having coffee available that is not... More 

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Prices are for 1 room, 2 adults
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