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BEST WESTERN PLUS Victoria Inn & Suites

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8106 NE Zac Lentz Parkway, Victoria, TX 77904
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BEST WESTERN PLUS Victoria Inn & Suites
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BEST WESTERN PLUS Victoria Inn & Suites
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142 reviews from our community

Traveler rating
    95
    32
    6
    5
    4
See reviews for
34
23
12
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (37)
  • Jun-Aug only
    (34)
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    (39)
  • Dec-Feb only
    (32)
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Azle, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Very nice hotel, we stayed in the apartment. Very spacious and stocked. The night employees were very helpful. We called ahead looking for a hot tub and were assured they had one and it was open. When we got there the hot tub did not work and was ice cold. The morning staff was very loud and woke us up... More 

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Bandera
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location in the northern part of Victoria, convenient to Victoria Mall and several excellent chain restaurants. Direct call to hotel for reservations resulted in excellent service and room advice. Upon arrival, we received a nice Welcome Bag and a very clean room. The surrounding neighborhood was very quiet and safe with great choice of restaurants. The giant plus for... More 

Was this review helpful? Yes 1
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

That is amazing! Those kind sized beds do make for some of the best reviewed sleep experiences in Victoria. Our staff focuses on making the hotel friendly but professional to give you a home away from home experience that comes with first class service and experience as well. Look forward to seeing you again when you decide to get some... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was right next to the Victoria mall. There are resturants everywhere. Clean room and quiet guests. I will be staying there again. Very good price for two queen sized beds. I would have liked a healthier breakfast, but they did offer a variety of breakfast items.

Was this review helpful? Yes 1
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

I am very pleased to hear that your expectations were exceeded and then some. We are always pleased to have guest give us such a positive review about the things we are doing right so we can capitalize on those suggestions and only improve further. See you again soon, stay warm and stay dry!!! More 

Brownsville, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stopped in Victoria on our way to our new home in Brownsville, Tx. No reservation was no problem and neither was our cat. Comfortable bed, nice room and lots of restaurants nearby. The desk clerk was friendly, free internet, and great breakfast.

Was this review helpful? Yes 1
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the positive input and feedback. Our hotel is pet friendly but only on the first floor are pets allowed. The second and third floors can be slightly quieter but all normal guest we have staying with us are early risers and early sleepers. I am very pleased to hear your experience was a great one. Come see... More 

truckee,ca
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived in Victoria.Texas on a rainy Friday evening and were greeted by a warm lobby with very pleasant lady that greeted us with a welcome bag and a warm smile.We went to our room and found it in perfect condition,nice bed where we spent a perfect night.Breakfast was great.We highly recommend this hotel if going thru Victoria.

Was this review helpful? Yes 1
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the kind review and compliments. The individual employees that you dealt with personally will be made aware of the fact they exceeded all expectations and treated you above and beyond their required duties. We try to put the guest first in all areas and I am glad to hear everything was perfection for your stay. Please come... More 

Santa Fe, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

My wife and I stayed here on a Friday night, and had such a pleasant greeting. The staff are very pleasent, we really enjoyed Katie, so pleasent and helpful. What a great place to wake up to.. The room was very comfortable, clean, and roomy. Bed was awesome ! Slept great, and then went to breakfast, Very Pleased... Had many... More 

Was this review helpful? Yes 1
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you for the positive feedback and thank you for positing such a great review. We have a 24 hour coffee machine that makes everything from black coffee, to mocha espressos. That machine is probably the energy source for most of my employees as well. I am also pleased to hear you would chose our hotel again as there are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

we were greeted with super friendly staff, they made sure we received exactly what we needed.The room was clean and the high speed internet used by all 4 of us was fast and efficient. Their free breakfast was delucious including the fresh made waffles!!!

Was this review helpful? Yes 1
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

I am so glad to hear that your stay was above and beyond you expectations. Our staff is well trained and is always there to great you with a smile and offer a friendly,but professional, helping hand in any situation. The waffles are my favorite part of the breakfast as well. I cant help but eat more than one when... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Breakfast could be a little better, but overall a great hotel. Friendly service, nice rooms and comfortable beds, quiet, and easy access to local amenities. Easy to find. Will stay here again. As usual at Best Western Plus, the employees are always helpful and it's evident that they want your stay to be the best.

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you guys for such a great review. You are absolutely correct in above all else myself and my employees value the guest and their experience before anything else. I am pleased to hear that all the amenities were accessible as we are close to several shopping locations, the mall, and local shops and restaurants within just a mile or... More 

Victoria
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

Very nice quaint hotel in Victoria Texas. Staff was cheerful and pleasant at check in and throughout the stay. WiFi worked good, TV was excellent and quiet good night's sleep. Breakfast was a little above average, could have a better selection, nevertheless, great for juice, cereal, toast & coffee. I would recommend this hotel to anyone and rate was better... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

Thank you guys for giving us such a positive review. I know there is a large selection of competition in the area when it comes to hotels and I, as well as the rest my staff, appreciate you choosing the BEST WESTERN Brand to stay with. Hopefully this will create brand confidence and our above expectation experience will continue to... More 

Victoria, Texas
1 review
5 of 5 stars Reviewed February 6, 2015

the bed is great the room very nice location good amenities great. The lady at the desk was very accommodating Room was very clean Had enough of everything to make our stay comfortable. We were just passing through going to south Texas. Very nice town lots of places to stay and eat. We would stay here again the breakfast was... More 

Was this review helpful? Yes
Doug P, Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

I am happy to hear your stay was a great experience. We do provide clean rooms, a good night sleep on some of the highest reviewed beds in town, as well as a full hot breakfast to get the day started off right. These aspects, as well as just overall satisfaction are what we strive for everyday to be the... More 

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