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Hampton Inn Van Horn

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1921 SW Frontage Road, Van Horn, TX 79855
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Hampton Inn Van Horn
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Hampton Inn Van Horn
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347 Reviews from our TripAdvisor Community

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Traveler rating
    160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had to fine a place for the night and we were lucky they had one room left. we were tired and just needed to sleep. the place was great except the wifi was slow or you had to pay a fee to upgrade. otherwise it was easy to find and the breakfast was good

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Hilton Head, South Carolina
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is located off I-10 in the small town of Van Horn, Texas. The hotel is what you would expect from a Hilton owned property; clean, quiet, friendly staff, and convenient to the highway. The breakfast was included and the price of the hotel was fair.

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Yuma, Arizona
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had an overnight in Van Horn, and this Hampton Inn is nice. Great room, very friendly staff. Room was clean and up to date, bathroom was very nice. No complaints at all. Will stay here again next time I pass through.

Review collected in partnership with Hampton

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Chula Vista CA, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel is clean, but the walls are thin. If there are guests above or beside you, you will hear EVERYTHING. It is, by far, the best hotel in town. But if we had to do it again, we'd keep driving to El Paso and skip Van Horn all together.

Review collected in partnership with Hampton

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Modesto
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a lot of options in a West Texas town with 2500 people, but the Hampton Inn was very good. Everything was clean, the bed was very comfortable and everything worked. Unfortunately we had some neighbors who didn't understand (or possibly didn't care) that you can close a door quietly. The included breakfast was very good, with lots of options:... More 

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Charleston, South Carolina
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We always use the Hilton group of hotels while on the road, and Hampton Inn are normally very good. However, their Van Horn facility is not up to their normal standards mainly because of the staff. At check in I was the only person at the desk, but still waited 3-5 mins for the clerk to get off the phone!... More 

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Jessica B, Front Office Manager at Hampton Inn Van Horn, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

San Jose, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stopped here over night on my way to San Antonio, TX. Excellent amenities and clean room with nice furniture. The room was very quiet. The a/c unit however was a little noisy. The town of Van Horn lacks desirable restaurants to eat at. Even fast food is slim pickings.

Review collected in partnership with Hampton

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There was an elephant in the room above us, at least that is what it sounded like. Began at 9pm, stopped at 11. Began again at 530 am. Must be terrible construction in order to be able to hear someone just walking across the room floor.

Review collected in partnership with Hampton

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Jessica B, Front Office Manager at Hampton Inn Van Horn, responded to this review

I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. More 

Waco, Texas
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Van Horn was where I needed to stop on my way home, and I was pleased to find a comfortable hotel in this tiny town. Although my room was small, it was functional with a nice bed, comfortable desk chair, free standing closet and refrigerator. The pool was warm, which I enjoyed and the hot tub was perfect. Breakfast was... More 

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Charleston, South Carolina
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was the worst Hampton Inn we've ever stayed in. Granted, there aren't a lot of choices in Van Horn, but if you can stay somewhere else, do so! From the sullen receptionist who kept telling my husband that we did not have a reservation, although he told her he had checked in online, to the surly desk clerk in... More 

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Jessica B, Front Office Manager at Hampton Inn Van Horn, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

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