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Americas Best Value Inn Uvalde

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701 East Main Street, Uvalde, TX 78801
Best prices for: 1 room 1 guest
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Americas Best Value Inn Uvalde
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Americas Best Value Inn Uvalde
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16 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Northfield, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

My husband and I were there for my father's funeral and decided to book a room there since my four other sisters were already staying there (they arrived a day earlier) My nephew decided he wanted to go swimming so his mom took him. Myself and 3 other sisters accompanied them and sat on the pool deck chairs visiting and... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed March 27, 2015

I stayed at this hotel a week ago and it was OK except the lack of housekeeping. FYI they are not pet friendly as they advertise. My cat is my pet. They do not allow them nor do they advertise it. The room we stayed in is the same one from a week ago. There was a piece of pepperonion... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hello, Thank you for your review. I am sorry that while you stayed with us you were dissatisfied with our pet policy. We do not accept cats because of the large number of people that are allergic to them. I would advise you that in the future if you are traveling with any pet to call ahead and check pet... More 

S. Daytona
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 25, 2015

I was informed by the new desk clerk that the room was ready when I checked in. When I went to the room I looked in the bathroom and there were a couple of dozen dead bugs on the bathroom floor and in the toilet. I went to use the sink and the water was cold. I called the office... More 

Was this review helpful? Yes
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hello, Thank you for your review. I am truly sorry that during your stay you felt that your requests were not met and that the room was not to your satisfaction. We offered to let you see the rooms before you actually checked in to them, so if something changed from the time you checked the room to the time... More 

Liverpool, United Kingdom
Top Contributor
57 reviews 57 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 21, 2014

We were passing through, it was late and we needed a place to stay. This was the first place we got to. The price was reasonable. We had no problems with the staff, the lady on check in explained the door was a little stiff and an issue with the handle but it caused no problem. The services were pretty... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Thank you for taking the time to let us know how we are doing. I am pleased that you were satisfied with your room and staff during your stay. We look forward to seeing you next time your travels bring you to Uvalde. Thanks again, Noemi More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 17, 2014 via mobile

We decided to stay after attending an event in Uvalde. It was a descent stay, the price was very reasonable. The rooms were nice & clean. No problems with the person on duty. The rooms were a bit small but it suited us just fine. All we needed was a bed n shower for the night

Was this review helpful? Yes
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hi there! It is so wonderful to hear that you enjoyed your stay with us. I hope to see you all next time you're in Uvalde! Thanks again, Noemi C, Manager More 

1 review
2 of 5 stars Reviewed July 26, 2014

After a long drive we arrive to a window with two women (one wearing house slippers) neither one having any bit of what a customer service rep should have. First of all I have been to many hotels and "motels" and never been asked how many people are with me, and then charge me extra for my teen daughter, and... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hello, I am very sorry to hear about your experience at our motel. First off, I'd like to mention that the incidentals policy and extra people policy have been in place for quite some time now, and I am aware of quite a few places that enforce this as well. It is nothing new to the hotel/motel business. But I... More 

1 review
3 of 5 stars Reviewed June 1, 2014

I have never had an issue with this hotel except this time. The night manager I'm assuming was rude to me. She had to question everything with me like I was hiding ppl n my room. I also can't believe how much was charged due to my kids staying with me n one room.

Was this review helpful? Yes
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

I am truly sorry that you felt the clerk was being rude to you at check-in. I appreciate you sharing your concerns with me and I will work together with the front desk staff to ensure this doesn't happen again. As for an extra charge for kids, our policy states that kids 11 and under stay free. An extra fee... More 

Dallas
Top Contributor
255 reviews 255 reviews
77 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed October 22, 2013

For this priced motel it could rate a 4 but for the uninformed a 3 is more informative. Although the rooms were small (it is a budget place to stay) it was clean, everything worked, staff friendly, but breakfast was the typical of a lower priced place to stay. We passed on it and opted for The Kettle next door... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Thank you for your review! We are so glad to hear about your experience with us, and hope to see you again soon! Have a great day! Noemi More 

Top Contributor
83 reviews 83 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 23, 2012

We helped move our son and daughter-in-law to Uvalde, and stayed at the hotel for 4 nights. We did not plan to stay at a budget hotel after such a long drive from California, but there was some sort of oil boom and America's Best Value Inn was the only motel available. It was as expected for a budget motel.... More 

Was this review helpful? Yes 1
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Thank you for your review! First of all, I am so sorry for the inconvenience. We have since made the necessary changes to ensure this doesn't happen again. I hope you and your family will give us another opportunity to serve your lodging needs in the future. Thanks again, Noemi More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 30, 2012

I made reservations 2 weeks prior for some family coming in from out of town. On the day of their arrival I went to pay for the room. The manager did not want to give me the key until my family actually arrived even though I had already paid for the room. She was extremely rude even though I wasn't.... More 

Was this review helpful? Yes 1
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

First of all, thank you for your review! We are always looking for ways to improve and I appreciate you taking the time to express your concerns. I apologize for any inconvenience that you encountered during your stay. We are working towards making your stay with us as comfortable as possible, and hope to prove that if you choose to... More 

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Prices are for 1 room, 2 adults
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