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Americas Best Value Inn Uvalde

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701 East Main Street, Uvalde, TX 78801
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1 room 1 guest
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Americas Best Value Inn Uvalde
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19 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Knoxville, Tennessee
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights in July 2015. I found the room to be clean and well lit. The check-in was handled nicely considering I did not have a reservation. The housekeeping staff was friendly and took care of my needs without having to be asked. During my entire 4 days here there were no roaches or any other... More 

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Sonora, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed in this place coming from west Texas problem with roaches bad customer service manager very rude stayed in very much hotels but never had too go ask for the pool too be open. When confronted the manger she said if you don't like it then leave! My mistake was stopping at the first hotel i saw. Advice keep traveling... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed July 9, 2015

One of the worst places I've ever stayed with some of the worst customer service I've ever experienced. The rooms are old and the air conditioner is off when you arrive. This is not the best when you arrive to a 90 degree room. The front desks asks how many are in your party and adds a per person charge.... More 

Was this review helpful? Yes 3
Northfield, Minnesota
1 review
1 of 5 stars Reviewed May 14, 2015

My husband and I were there for my father's funeral and decided to book a room there since my four other sisters were already staying there (they arrived a day earlier) My nephew decided he wanted to go swimming so his mom took him. Myself and 3 other sisters accompanied them and sat on the pool deck chairs visiting and... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 27, 2015

I stayed at this hotel a week ago and it was OK except the lack of housekeeping. FYI they are not pet friendly as they advertise. My cat is my pet. They do not allow them nor do they advertise it. The room we stayed in is the same one from a week ago. There was a piece of pepperonion... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hello, Thank you for your review. I am sorry that while you stayed with us you were dissatisfied with our pet policy. We do not accept cats because of the large number of people that are allergic to them. I would advise you that in the future if you are traveling with any pet to call ahead and check pet... More 

S. Daytona
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 25, 2015

I was informed by the new desk clerk that the room was ready when I checked in. When I went to the room I looked in the bathroom and there were a couple of dozen dead bugs on the bathroom floor and in the toilet. I went to use the sink and the water was cold. I called the office... More 

Was this review helpful? Yes 1
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hello, Thank you for your review. I am truly sorry that during your stay you felt that your requests were not met and that the room was not to your satisfaction. We offered to let you see the rooms before you actually checked in to them, so if something changed from the time you checked the room to the time... More 

United Kingdom
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed September 21, 2014

We were passing through, it was late and we needed a place to stay. This was the first place we got to. The price was reasonable. We had no problems with the staff, the lady on check in explained the door was a little stiff and an issue with the handle but it caused no problem. The services were pretty... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Thank you for taking the time to let us know how we are doing. I am pleased that you were satisfied with your room and staff during your stay. We look forward to seeing you next time your travels bring you to Uvalde. Thanks again, Noemi More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 17, 2014 via mobile

We decided to stay after attending an event in Uvalde. It was a descent stay, the price was very reasonable. The rooms were nice & clean. No problems with the person on duty. The rooms were a bit small but it suited us just fine. All we needed was a bed n shower for the night

Was this review helpful? Yes
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hi there! It is so wonderful to hear that you enjoyed your stay with us. I hope to see you all next time you're in Uvalde! Thanks again, Noemi C, Manager More 

1 review
2 of 5 stars Reviewed July 26, 2014

After a long drive we arrive to a window with two women (one wearing house slippers) neither one having any bit of what a customer service rep should have. First of all I have been to many hotels and "motels" and never been asked how many people are with me, and then charge me extra for my teen daughter, and... More 

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Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

Hello, I am very sorry to hear about your experience at our motel. First off, I'd like to mention that the incidentals policy and extra people policy have been in place for quite some time now, and I am aware of quite a few places that enforce this as well. It is nothing new to the hotel/motel business. But I... More 

1 review
3 of 5 stars Reviewed June 1, 2014

I have never had an issue with this hotel except this time. The night manager I'm assuming was rude to me. She had to question everything with me like I was hiding ppl n my room. I also can't believe how much was charged due to my kids staying with me n one room.

Was this review helpful? Yes
Noemi C, Manager at Americas Best Value Inn Uvalde, responded to this review

I am truly sorry that you felt the clerk was being rude to you at check-in. I appreciate you sharing your concerns with me and I will work together with the front desk staff to ensure this doesn't happen again. As for an extra charge for kids, our policy states that kids 11 and under stay free. An extra fee... More 

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