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Holiday Inn Express Hotel & Suites Uvalde

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2801 East Main Street, Uvalde, TX 78801
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Uvalde
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (69)
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    (15)
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Billings, Montana
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 23, 2015

This is one of the newer hotels in Uvalde and it was very nice. Friendly, clean, quiet, and a so very comfortable bed. The complimentary breakfast was pretty good too. Besides the great outdoors that Uvalde is so famous for, it also offers some darling boutique and antique shops around the old town square.

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2015

The room was nice, breakfast was nice and hot everyday, and the price wasn't too bad. My only complaint is that we had to repeatedly ask for extra towels every night for four nights. They would keep giving us three towels when we had five individuals in the room. And the wifi was very iffy. Other than that, nice service.

Was this review helpful? Yes
pateljay, Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry you were not fully satisfied with the accommodations of the hotel, but pleased to see the staff was a highlight of your stay. We hope you give us a chance in the future to show you how... More 

Orange County, CA
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 9, 2015

I was in Uvalde on a very quick one night stay, and coming to the hotel after a long day the room was a pleasant surprise. The hotel and rooms were very clean, and the room was larger than the typical HI Ex room. Room upkeep, the bed quality, and the room contents had little touches that showed that the... More 

Was this review helpful? Yes
pateljay, Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

We are always pleased to hear when one of our valued guests takes time to share their feedback of their lodging experience with us! We are so happy you enjoyed your stay and we have shared your praise with our hard-working staff. We would be honored to accommodate your hotel stay on your next visit to Uvalde. Thank you very... More 

Thallichtenberg, Germany
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 4, 2015

Stayed there in a suite with my family. Checking in was smooth and the attendant was very helpful. I had problems with the phone and ethernet cable not working. I was offered the opportunity to switch rooms, but the kids were already in bed. The staff did try to fix this. And they accommodated me in the business center. When... More 

Was this review helpful? Yes
pateljay, Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival and throughout their stay here with us. More 

College Station, Texas
1 review
3 of 5 stars Reviewed May 29, 2015

I work at a university in Texas, and we are State Tax exempt - and almost every receipt I've received from this particular location has State Tax charged to it despite business guests turning in the exemption form. Additionally, correcting charges in error is a long-time, challenging process.

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pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I'm concerned about problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. More 

Charlotte, NC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

I have stayed in Uvalde for business multiple times since 2006 at multiple hotels, and this is a great location for business travelers, (government, farming and oil), as well as families raveling to or through the area. It is a smaller hotel, with a very small pool, hot tub, and weight room; small two PC/Printer business center that is in... More 

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We hope to be able to serve you again in the near future. More 

Aurora, Colorado
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

This was a very clean and quiet hotel with a friendly staff. I was pleasantly greeted and the room was clean and quiet. Good wifi and a nice place to complete the day's paperwork. Breakfast was great and even the other guests were very nice.

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We hope to be able to serve you again in the near future. More 

1 review
1 of 5 stars Reviewed March 9, 2015 via mobile

We paid money for 2 beds and a sofa. Along with it being a NON-SMOKE ROOM. We went to the hotel and the lady working there confirmed we had never paid for such a room and argued,later my mom found proof we had paid for a room and she said that we couldn't Have a room for a few days.... More 

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More 

Hartford, Connecticut
1 review
1 of 5 stars Reviewed February 9, 2015

Given a room on the highway end - was very noisy. Asked for another room - only two available were next to noisy kids. Decided not to stay but was told we would be charged because we checked in more than 30 minutes ago. 15 of those were spent waiting for other folks to check in. Receptionist was not able... More 

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for choosing our hotel during your time in Uvalde, our Guest satisfaction is our priority and I am disappointed that you were not happy with your stay. I appreciate your feedback, it gives us an opportunity to retrain on customer service and communicating better with our guest. If you're in our city again, please reconsider staying with us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

One of the most comfortable beds we ever slept in. The room was very clean and the staff was friendly. The breakfast was also pretty good. We stayed at Hampton Inn last time we visited, and thought we would try the Holiday Inn on this stay. We will definitely be choosing Holiday Inn again next time we come to visit!

Was this review helpful? Yes 1
pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for taking the time to leave us such a wonderful review. We are very pleased to read that you really like our clean and comfortable rooms. We do hope to have the opportunity to serve you again when your plans bring you back to the Uvalde area. More 

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