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Holiday Inn Express Hotel & Suites Uvalde

2.5 of 5
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2801 East Main Street, Uvalde, TX 78801
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Holiday Inn Express Hotel & Suites Uvalde
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Ranked #2 of 7 Hotels in Uvalde
A recent review
3 of 5 stars reviewed 5 weeks ago
PlantPathology College Station, Texas
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65 Reviews from our TripAdvisor Community

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Traveler rating
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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College Station, Texas
1 review
3 of 5 stars Reviewed 5 weeks ago

I work at a university in Texas, and we are State Tax exempt - and almost every receipt I've received from this particular location has State Tax charged to it despite business guests turning in the exemption form. Additionally, correcting charges in error is a long-time, challenging process.

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pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I'm concerned about problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. Please accept my sincere apology. More 

Charlotte, NC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

I have stayed in Uvalde for business multiple times since 2006 at multiple hotels, and this is a great location for business travelers, (government, farming and oil), as well as families raveling to or through the area. It is a smaller hotel, with a very small pool, hot tub, and weight room; small two PC/Printer business center that is in... More 

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pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We hope to be able to serve you again in the near future. More 

Aurora, Colorado
Level Contributor
14 reviews
6 hotel reviews
5 of 5 stars Reviewed April 22, 2015

This was a very clean and quiet hotel with a friendly staff. I was pleasantly greeted and the room was clean and quiet. Good wifi and a nice place to complete the day's paperwork. Breakfast was great and even the other guests were very nice.

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We hope to be able to serve you again in the near future. More 

1 review
1 of 5 stars Reviewed March 9, 2015 via mobile

We paid money for 2 beds and a sofa. Along with it being a NON-SMOKE ROOM. We went to the hotel and the lady working there confirmed we had never paid for such a room and argued,later my mom found proof we had paid for a room and she said that we couldn't Have a room for a few days.... More 

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pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More 

Hartford, Connecticut
1 review
1 of 5 stars Reviewed February 9, 2015

Given a room on the highway end - was very noisy. Asked for another room - only two available were next to noisy kids. Decided not to stay but was told we would be charged because we checked in more than 30 minutes ago. 15 of those were spent waiting for other folks to check in. Receptionist was not able... More 

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pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for choosing our hotel during your time in Uvalde, our Guest satisfaction is our priority and I am disappointed that you were not happy with your stay. I appreciate your feedback, it gives us an opportunity to retrain on customer service and communicating better with our guest. If you're in our city again, please reconsider staying with us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

One of the most comfortable beds we ever slept in. The room was very clean and the staff was friendly. The breakfast was also pretty good. We stayed at Hampton Inn last time we visited, and thought we would try the Holiday Inn on this stay. We will definitely be choosing Holiday Inn again next time we come to visit!

Was this review helpful? Yes 1
pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for taking the time to leave us such a wonderful review. We are very pleased to read that you really like our clean and comfortable rooms. We do hope to have the opportunity to serve you again when your plans bring you back to the Uvalde area. More 

Austin, Texas
Level Contributor
73 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 3, 2015

My family and I stayed here when my great uncle passed away. The 2 bed room was spacious and comfortable for myself and my grandparents. We were near the back of the hotel so we didn't have any issues hearing the high way and it's helpful that this place is in the middle of town because we were close to... More 

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pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for taking the time to leave us a review. I'm very pleased to hear you had a comfortable stay here with us at the Holiday Inn Express, we hope to be able to serve you again when your plans bring you back to the Uvalde area. More 

Lawrenceville, Georgia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 29, 2014

Checked in early and had a reasonably priced meal across the road at the Oasis. But come nightfall the road noise kept us awake. Trucks using their Jake's were a constant event. The sign on US83 said the hotels were at the junction of 83 & 90 which is not true. The Hie and Hampton are about 3 MILES East

Was this review helpful? Yes 1
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for taking the time to leave us a review about your stay. I apologize there was some noise at our hotel, thank you for bring that to our attentions we will be sure to make sure to attend that issue right away. We hope to serve you again in the near future. More 

Cypress, Texas
Level Contributor
106 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed September 1, 2014

I stayed here on my way back to Houston and decided on this hotel instead of across the street at Hampton Inn because of the Stripes and Liquor store next door! Sometimes you just have to find a way to make a decision! I'm glad I chose HIEX. Check-in was very pleasant and my room was fine. It's a standard... More 

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pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you so much for taking the time to leave us a review, We really appreciate it. I'm happy to hear you enjoyed your stay here with us, we hope to be able to serve you again in the near future. More 

1 review
5 of 5 stars Reviewed August 24, 2014

My wife and I have stayed here everytime we are in town,which is quite often, and have always had an excellent experience with cleanliness and extremely friendly staff. There is also a great free hot breakfast every morning, free wifi and a nice pool.

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you so much for taking the time to leave us such a wonderful review about our hotel. We are very pleased to hear you always enjoy your stay with us. We look forward to serving you again in the near future. More 

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