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All 7 Uvalde hotels

Holiday Inn Express Hotel & Suites Uvalde

2.5 of 5 Hotel   |   2801 East Main Street, Uvalde, TX 78801
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Ranked #2 of 7 Hotels in Uvalde
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Linda R Cypress, Texas
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57 reviews from our community

Traveler rating
    30
    19
    4
    2
    2
See reviews for
15
7
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cypress, Texas
Top Contributor
90 reviews 90 reviews
42 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on my way back to Houston and decided on this hotel instead of across the street at Hampton Inn because of the Stripes and Liquor store next door! Sometimes you just have to find a way to make a decision! I'm glad I chose HIEX. Check-in was very pleasant and my room was fine. It's a standard... More

Was this review helpful? Yes
pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you so much for taking the time to leave us a review, We really appreciate it. I'm happy to hear you enjoyed your stay here with us, we hope to be able to serve you again in the near future. More

1 review
5 of 5 stars Reviewed August 24, 2014

My wife and I have stayed here everytime we are in town,which is quite often, and have always had an excellent experience with cleanliness and extremely friendly staff. There is also a great free hot breakfast every morning, free wifi and a nice pool.

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you so much for taking the time to leave us such a wonderful review about our hotel. We are very pleased to hear you always enjoy your stay with us. We look forward to serving you again in the near future. More

Texas, Australia
Top Contributor
60 reviews 60 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 13, 2014

Convenient location, decent hot breakfast, reasonably quiet, ok hvac, ok room lighting. The room reeked of that spray cleaner wax stuff smell. The smell got into my suitcase and all my clothes then smelled like the spray. I had to launder everything when I got home. Had to put my suitcase out in the Texas sun for several days to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Dear Zygret Z, Thank you for taking the time to provide feedback on your stay. It is unfortunate the ambient aroma prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

HUNTSVILLE
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

We check in just fine. Get to our room and there is a machine cleaning the air still in our room. Go to call front desk and the phone is broken. Call front desk from my cell to report the machine. They never come so we take machine to them. Bathroom door does not close. Our in room coffee pot... More

Was this review helpful? Yes
pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More

Fort Worth, Texas
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 21, 2014

Excellent hotel. Clean rooms great breakfast. Internet is bad!! 4 floors w 1 slow elevator. You figure that one. Be prepared to have your key re programmed every one you go out. Overall good place to stay

Was this review helpful? Yes
pateljay, Front Office Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for taking the time to provide us with details of your recent stay. On behalf of the staff and management team, I'd like to offer my apologies for the issues you faced during your time here. Our ultimate goal is to provide excellent service and convenience to our guests, and we deeply regret falling short of that during... More

1 review
5 of 5 stars Reviewed June 10, 2014

I was here for work for a little over a month and it was very good. The service was great and everyone was very friendly. They were very helpful with finding places in town and recommended places to eat for dinner. The staff was very helpful with accommodating for me and my 5 Co-workers I highly recommend this hotel.

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I would like to thank you for taking the time to leave us such a wonderful review. We really do appreciate the feedback and the wonderful comments. Thank you for bringing the tiles situation to our attention i will be sure to get that taken care of. We look forward into serving you next time your plans bring you back... More

Garland, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2014

Very clean, inside and out. Very friendly front desk staff, always ready to help while checking in and checking out. Breakfast with lots of choices, with several juices and hot coffee, and milk. I have stayed here several times in last two months and never had any trouble. Only trouble is WiFi is not very strong in some areas, this... More

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank for taking the time to write such a wonderful review. Our hotel takes great pride in serving our guest, I was glad to here you enjoyed yourself here with us. Hope to see you next time your plans bring you back to our area. More

Houma, Louisiana
2 reviews
5 of 5 stars Reviewed June 6, 2014

My two stays at the Uvalde, TX property was GREAT. The staff was very helpful and polite. The room was very up to date, the bed was super comfortable and bathroom was bright and very clean (even by my wife's standards.) The property is close to good food with great atmosphere as well. I highly recommend this property. I will... More

Was this review helpful? Yes
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for taking the time to write such a wonderful review of your recent stay here at the Holiday Inn Express Uvalde. I was so happy to read that you enjoyed your time here. Our staff takes great pride in the service we provide, so thank you very much for pointing that out. We look forward to the pleasure... More

Uvalde, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 2, 2014

staff unprofessional, they need to work on customer service being courteous and smiling. we stayed over the weekend. on the day we checked out we had asked for a late check out. we were told they were not giving any late check outs and that we needed to be out by 1230. well ten minutes before twelve they were nocking... More

Was this review helpful? Yes 3
pateljay, Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

I'm concerned about the problems you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of... More

Victoria, Texas
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 22, 2014

Our stay was great to say the least. The room, employees, breakfast and property were superior. I highly recommend this hotel if you are in the area. My only complaint, and it's a minor one, is there is no ice machine on the fourth floor.

Was this review helpful? Yes 1
pateljay, General Manager at Holiday Inn Express Hotel & Suites Uvalde, responded to this review

Thank you for leaving a wonder review. We appreciate your feedback. More

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Additional Information about Holiday Inn Express Hotel & Suites Uvalde

Address: 2801 East Main Street, Uvalde, TX 78801
Phone Number:
Location: United States > Texas > Uvalde
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Uvalde 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Uvalde

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