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Super 8 Universal City

2.0 of 5
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200 Palisades Drive, Universal City, TX 78148-3151
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Super 8 Universal City
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Ranked #1 of 1 Hotels in Universal City
A recent review
3 of 5 stars reviewed 4 days ago
darilynb2015 Victoria, Texas
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149 Reviews from our TripAdvisor Community

Traveler rating
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    31
    46
    23
    30
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49
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (34)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (32)
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San Antonio, Texas
1 review
1 of 5 stars Reviewed yesterday NEW

Room was filthy. Trash was left behind the night stand and I called the front desk and wasn't taken of. Upon checkout the next morning, the clerk refused my deposit, after I was handed a receipt upon checking in. I will NEVER EVER, stay at that place again. Horrible service and they are rip offs!!!!!

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Victoria, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

Our stay at the hotel was nice and a good price. The only problem I had was that when I booked the hotel (over the phone), they took my email address to email the receipt. I never received the receipt. Okay no worries, I'll just get one when I get to hotel. They refused to print me a receipt stating... More 

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Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 6 days ago NEW

Moderately priced; very dirty-I purchased Lysol wipes to clean the room; smelled bad-I purchased a scented candle to mask the odor; breakfast was practically nonexistent-we found food elsewhere; our room was in a separate building at least 500 yards from the main building; they did provide an extra blanket upon request; good cable; could hear adjoining room fan could be... More 

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Travelers are raving about these Universal City hotels

Top Contributor
65 reviews 65 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

120 rooms = 120 - 400+ guests! 1 waffle iron, seating for 18 in breakfast area plus 5 more in lobby. Lady in charge of breakfast was REALLY hopping on a morning with no vacancies the night before! TV not visible from breakfast area. Tile grout in tub area needs a bleach job! Black dust or mold on bathroom ceiling.... More 

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Dollar for dollar this is a good place to stay. Front desk is friendly and helpful, maint only a phone call away & and housekeepers are courteous and friendly.

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Lansing, Michigan
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this Motel in he past and we found it to be a FIVE star quality motel. Clean rooms, comfortable beds and furnishings are in good repair.

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Austin
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2015

Pleased to have received a clean smelling room. Good & simple free breakfast. Not too pleased as the bathroom had moldy tiles & celilings. Toilet had urine stains on the seat cover that were not properly cleaned. Bathroom walls were dirty, had holes, and paint was chipping off. Thank goodness I brought my own cleaners. Bedding was not changed after... More 

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Katy, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

This hotel is a little run down, but rooms are very nice. Everything works good and customer service is awesome. Thanks to Jose, made our stay welcome. Breakfast is very nice as well, but they need to have two waffle makers.

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Texas, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 24, 2015

I used to stay at budget hotels a lot when I was younger, but it has been a while, so I have gotten slightly spoiled. This hotel is pretty bare bones, not even as nice as some Motel 6's I've tried, but it worked for what we needed. There was wi-fi, which was pretty easy to use, and a continental... More 

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