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Holiday Inn Tyler-South Broadway

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5701 South Broadway, Tyler, TX 75703
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Holiday Inn Tyler-South Broadway
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Holiday Inn Tyler-South Broadway
Holiday Inn Tyler-South Broadway
Holiday Inn Tyler-South Broadway
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162 reviews from our community

Traveler rating
    77
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    20
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    5
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eden, Texas
Top Contributor
128 reviews 128 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for the Leadership Texas Conference and was very satisfied with my room, friendliness of staff, meeting rooms and breakfast selections. Would definitely consider staying again. My room was on an upper floor near the elevator and was very quiet - restful night's sleep.

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Bossier City, Louisiana
1 review
4 of 5 stars Reviewed 5 days ago NEW

holiday inn staff was very pleasant.. they made my stay very comfortable and the pillows was loverly. i want one..Veronica was extra helpful.. thank you Veronica for your curtesy and great customer service. i was in town with shreveport pilots basketball team and really enjoyed my stay

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your kind words regarding our staff and the Holiday Inn So. Broadway in Tyler TX. We appreciate your comments and we love Veronica as well. Come back and see us soon More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a conference in the hotel and ran around 315. The staff was courteous, hard working, accommodating and helpful. The food was excellent prepared by Chef Felipe and his watermelon carvings were a hit with the attendees. This facility is very clean, staff is helpful and they go out of their way to assist you with whatever your needs... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the staff and facilities at the Holiday Inn So. Broadway in Tyler TX. We appreciate your kind words regarding our renovations, the quality of the food and our wonderful staff. Come back and see us again when you are in Tyler More 

Georgetown, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My stay last weekend as part of the Texas State HOG Rally was excellent due to the outstanding service from Veronica and the rest of the hotel staff. They were all very friendly, professional and helpful. The hotel was clean and recently upgraded which you could see. A very classy place in a great location.

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn So. Broadway in Tyler TX. We appreciate your feedback and very happy to serve your group. This is the second time in my history as a General Manager when the HOG Rally came to town and it has been an enjoyable time for myself and the staff. You... More 

Ft. Stockton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Spent 3 nights in this hotel for the Texas State HOG Rally. Very nice, quiet hotel. Nothing negative to tell about the place! It was clean, quiet and had all the amenities I was expecting. The staff was very helpful and quite courteous. Food was excellent. Of special note was Veronica at the front desk. Perhaps one of the most... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Staff and the Holiday Inn So. Broadway in Tyler TX. We loved having your group of Harley owners at our hotel and wish you were here every year....Come back and see us soon..... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was recently remodeled. The bar & resturant have a sleek and modern look. The staff was friendly and prompt. The hotel lobby was also very modern and clean. Great lighting thru out hotel and rooms were clean & comfortable. Look forward to going back!

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the renovations that have taken place at the Holiday Inn So Broadway in Tyler TX. We are as excited as our guests with all the new changes taking place at the hotel as well as Summerfield's Bar and Grille. Come back and see us soon More 

humble tx
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My Mother in law stayed at the Holiday Inn South Broadway in Tyler Texas on Sunday May 10th after a flight being cancelled and a storm in progress. The staff was wonderful. Teff who was working the night registration desk was so courteous and calming in a very stress full situation. The following morning she was greeted by both Dennis... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding our staff and the Holiday Inn So. Broadway in Tyler, TX. I will certainly pass along the comments made to our staff as they love to know that our guests feel welcome and appreciated. I hope you come back and see us when you are in the Tyler area. More 

1 review
5 of 5 stars Reviewed 1 week ago

This is the bet facility ever. All of the staff are so friendly Especially Dennis, Veronica, Ana, Sara and Pasla. Dennis took me to all my medical appointments and picked me up after. Also took me to the grocery store. He is so friendly and easy to talk to. My check could not of been more helpful. Veronica and Ana... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you you so much for your kind words regarding our staff and the Holiday Inn So. Broadway in Tyler TX. We appreciate your feedback and I will let our staff know the wonderful things you had to say about them. We hope you come back and see us soon.... More 

Houston, Texas
Top Contributor
60 reviews 60 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very nice. Looks like the front was updated but the rooms were a little older. Our room had a nice pool view(as requested) and there was a complimentary breakfast buffet. The location was ideal being close to shopping and eating so if you did not have a car you could walk to various establishments. The staff was... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding the Holiday Inn So. Broadway in Tyler TX. We appreciate your feedback concerning our renovations. We are delighted as to how the hotel has changed and improved with the renovations that we have done. Whenever you are back in Tyler, we hope you will think of us.... More 

Katy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night for Mother's Day weekend. The hotel is old, but you can tell that they've worked hard to renovate it. We stayed on the concierge floor and enjoyed access to the 8th floor lounge, where we met the wonderful and super-friendly Joyce. She runs the lounge from 5-8 every day and makes the snacks and... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

So happy to hear that your Celebration Birthday was a success due to the staff at the Holiday Inn So. Broadway in Tyler TX. The Catering department and the banquet staff do a great job at our hotel for any occasion. We hope to see you again very soon.... More 

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