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Holiday Inn Tyler-South Broadway

3.0 of 5 5701 South Broadway, Tyler, TX 75703
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Holiday Inn Tyler-South Broadway
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Holiday Inn Tyler-South Broadway
Holiday Inn Tyler-South Broadway
Holiday Inn Tyler-South Broadway
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119 reviews from our community

Traveler rating
    45
    35
    18
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    5
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21
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warren
Top Contributor
78 reviews 78 reviews
60 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 11, 2014

Was at the hotel for a four-day business conference. Negotiated rate was pretty good. Room has been rehabbed fine, microwave & fridge always welcome. Shower was a little touchy and hard to hold stable in temperature. Otherwise relatively average (which is almost automatically above average compared to any other non-premium chain) While there are a couple minor things I could... More 

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Omaha
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 22, 2014

The lobby is inviting. The shuttle from and to the airport was fine. Checkin was quick and easy. I had a king room - spacious and well-decorated with flat screen tv, a comfortable chair and foot stoll, refrigerator and microwave. My view was a roof, but I wasn't in for the view. The maid service did a fine job of... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding the Holiday Inn So. Broadway in Tyler TX. We are happy to hear you enjoyed all aspects of your stay with us. We are under going a multi millon dollar renovation and it is not easy being under renovations and making sure our guests needs are met. We appreciate the fact... More 

Austin, Tejas, USA
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 16, 2014

Okay, not so small. I was told that the bar was open until 11 that night. Actually it closed at 9 and one of the reasons we picked it was to avoid a $30 taxi ride or the DUI opportunity. So we walked across Broadway to Where's Rufus, not my first choice. The room was pretty nice, a recent refurb... More 

Was this review helpful? Yes 1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So. Broadway Tyler TX.We appreciate all our guests feedback. I apologize for the lounge closing at 9PM. We are open till 11PM Tues-Sat. and closed on Sundays. The balcony doors are all secured due to safety and security reasons. I will have our Chief Engineer check the doors again as none... More 

Anna, Texas
Senior Contributor
29 reviews 29 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 4, 2014

We checked in on august 1st 20014 and are still here at this time.. We have found the room to be very neat and clean, nice beds and clean restroom. The cleaning crew always did a great job during the day while we was gone, we came back to a fresh room every time. Thank you so much to the... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding our hotel, the Holday Inn So. Broadway in Tyler TX. I will pass along your comments regarding our staff to them as they enjoy hearing good comments about the efforts they make for our guests. We do have a smoking area for our guests with benches located on the South side of our building... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

Stayed here for 2 nights for a wedding. Room was very clean, and bed was very comfortable. Lobby area has been updated and it looks great modern but still comfortable. Breakfast was good (buffet with meats, omelets,eggs, fruit, cereal. The staff is truly awesome, everyone was genuinely nice.

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn So. Broadway in Tyler TX. I will pass along your comments to our staff as they are truly dedicated to making our guests feel welcome and at home. Come back and see us soon! More 

Ferris, Texas
Top Contributor
78 reviews 78 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 21, 2014

I reviewed this place a few years ago and it was my favorite hotel of all time. It must be said that it is in the middle of a renovation so hopefully everything gets back up to par where it used to be. Still a nice place just needs a little updating. I will stay again.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding our hotel, the Holiday Inn So. Broadway in Tyler TX. The answer to your comment is "Yes", we are in the midst of renovations to our corridors, guest room doors, fitness center and in November we will be renovation the Rest/Lounge to create a Lobby Rest/Bar atmosphere. Our staff is very... More 

Wolfforth, Texas
Top Contributor
77 reviews 77 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 19, 2014

We used Priceline to reserve a room at this hotel for one night while passing through on our way home to West Texas from Destin, Florida. Service was great, easy check-in, and the room was nice and clean. My one concern was that the A/C seems like it is not functioning correctly. The room was hot all of the time,... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your response to our hotel, the Holiday Inn So. Broadway,Tyler TX. We appreciate your comments regarding your visit. I apologize that it was not up to the standard we work hard to achieve. We would of been happy to take care of the a/c/ problem as soon as possible. Again, thank you for letting us know of... More 

Austin, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed at this hotel for an event in Tyler. Pros: comfortable bed, nice towels, good breakfast buffet, free wi-fi, convenient location to many restaurants and stores, attractive price through scheduled event- don't know average rate. Cons: dated interior including spots on carpeting in walkways, the outside parking lot on side had men hanging out drinking and it smelled bad (... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn So Broadway in Tyler TX. I wanted to let you know that we are starting our 3rd phase of renovations that will include new carpet, vinyl, and lighting in all corridors. We are also doing work on the Exterior of our building to bring an updated look to... More 

Kokomo, IN
1 review
5 of 5 stars Reviewed July 10, 2014

This hotel is an older hotel but it is really nice! The rooms are clean and comfortable, the hotel staff are friendly and helpful and surprisingly the food in the restaurant is really good! I can't wait to see how it will look when they finish the renovation!

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your review on the Holiday Inn So. Broadway in Tyler TX. We are as excited as our guests are to have our renovations completed. We are hoping by end of the year to be completely finished.. Come back and see us soon.... More 

Granite City, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was our group's second stay at this hotel for a large group in Tyler in town on business. Every request was met by hotel staff and management whether we needed a banquet room on short notice or if we needed trash picked up at 2:00 am, food, etc. Special set up of rooms was also done before arrival to... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn So. Broadway in Tyler TX. We appreciate the kind words regarding our hotel and staff. We strive to make all our guests feel at home while in our hotel. We are halfway though our renovations, so please come back and see us on your next trip to Tyler. More 

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Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 South Broadway, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn

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