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All 32 Tyler hotels

Holiday Inn Tyler-South Broadway

3.0 of 5 Hotel   |   5701 South Broadway, Tyler, TX 75703
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Holiday Inn Tyler-South Broadway
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67%
Ranked #15 of 32 hotels in Tyler
A recent review
5 of 5 stars reviewed 3 days ago
903Mom
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  • Reviews (115)
  • Photos (57)
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115 people have reviewed this hotel

Traveler rating
    45
    32
    17
    16
    5
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20
8
12
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights for a wedding. Room was very clean, and bed was very comfortable. Lobby area has been updated and it looks great modern but still comfortable. Breakfast was good (buffet with meats, omelets,eggs, fruit, cereal. The staff is truly awesome, everyone was genuinely nice.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn So. Broadway in Tyler TX. I will pass along your comments to our staff as they are truly dedicated to making our guests feel welcome and at home. Come back and see us soon! More

Ferris, Texas
Top Contributor
70 reviews 70 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

I reviewed this place a few years ago and it was my favorite hotel of all time. It must be said that it is in the middle of a renovation so hopefully everything gets back up to par where it used to be. Still a nice place just needs a little updating. I will stay again.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding our hotel, the Holiday Inn So. Broadway in Tyler TX. The answer to your comment is "Yes", we are in the midst of renovations to our corridors, guest room doors, fitness center and in November we will be renovation the Rest/Lounge to create a Lobby Rest/Bar atmosphere. Our staff is very... More

Wolfforth, Texas
Top Contributor
56 reviews 56 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We used Priceline to reserve a room at this hotel for one night while passing through on our way home to West Texas from Destin, Florida. Service was great, easy check-in, and the room was nice and clean. My one concern was that the A/C seems like it is not functioning correctly. The room was hot all of the time,... More

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your response to our hotel, the Holiday Inn So. Broadway,Tyler TX. We appreciate your comments regarding your visit. I apologize that it was not up to the standard we work hard to achieve. We would of been happy to take care of the a/c/ problem as soon as possible. Again, thank you for letting us know of... More

Austin, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for an event in Tyler. Pros: comfortable bed, nice towels, good breakfast buffet, free wi-fi, convenient location to many restaurants and stores, attractive price through scheduled event- don't know average rate. Cons: dated interior including spots on carpeting in walkways, the outside parking lot on side had men hanging out drinking and it smelled bad (... More

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn So Broadway in Tyler TX. I wanted to let you know that we are starting our 3rd phase of renovations that will include new carpet, vinyl, and lighting in all corridors. We are also doing work on the Exterior of our building to bring an updated look to... More

Kokomo, IN
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is an older hotel but it is really nice! The rooms are clean and comfortable, the hotel staff are friendly and helpful and surprisingly the food in the restaurant is really good! I can't wait to see how it will look when they finish the renovation!

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your review on the Holiday Inn So. Broadway in Tyler TX. We are as excited as our guests are to have our renovations completed. We are hoping by end of the year to be completely finished.. Come back and see us soon.... More

Granite City, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was our group's second stay at this hotel for a large group in Tyler in town on business. Every request was met by hotel staff and management whether we needed a banquet room on short notice or if we needed trash picked up at 2:00 am, food, etc. Special set up of rooms was also done before arrival to... More

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn So. Broadway in Tyler TX. We appreciate the kind words regarding our hotel and staff. We strive to make all our guests feel at home while in our hotel. We are halfway though our renovations, so please come back and see us on your next trip to Tyler. More

State College, Pennsylvania
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 19, 2014

Stayed here for a meeting and business trip. Hotel staff was excellent. Rooms were what you would expect for a Holiday Inn. The meeting room was very spacious and accommodates a lot of people. The food they served for lunch was very fulfilling. I would recommend this to anyone traveling for business.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review on our hotel, The Holiday Inn So. Broadway in Tyler TX. We appreciate the fact that you took the time to comment on the hotel, the services and the food. I will share your comments with the rest of the staff. Hope to see you back soon.... More

Plano, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 17, 2014

Stayed in 124 the 1st night. No towel racks, dirty carpet, moldy smell, noisy fan, AC didn't get below a very warm 70. We suspect it was closer to 74. And there was a giant splotch of mold between the toilet and tub. Caused by the apparent leak behind the shower (as water squirted out of the hole above shower... More

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

While we appreciate comments from our guests, we do not show you as a registered guest in either of the rooms you mentioned. We did comp two nights of the three nights stayed to the registered guests in those rooms.for their inconvenience. Thank you. More

Charleston, South Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 22, 2014

Met up with a friend in Tyler, and decided to stay at the Holiday Inn on South Broadway. Seemed the hotel was a little bit older, but wasnt a bad stay at all. The bath room was a bit small for my liking, but thats the only thing that I personally didnt care for. Would I stay here again tho,... More

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your review on the Holiday Inn So Broadway Tyler TX. We appreciate your comments and were happy to hear you enjoyed yourself during your stay. We hope to see you again when you visit Tyler. More

Broken Arrow, Ok
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2014

I was very comfortable as a single woman at this hotel. The hotel rooms were very clean and the air conditioning cold. The atmosphere didn't have a lot of pomp and circumstance, check-in was swift and the staff was very kind and helpful. I loved, loved, loved that I could walk to several restaurants to eat dinner. If I had... More

Was this review helpful? Yes 1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your nice comments regarding our hotel. I noticed you mentioned our fitness center. I have good news for you. In our multi millon dollar renovation we will be increasing the size of our fitness center. We hope to have that completed by end of third quarter of 2014. In the meantime, however, our guests are invited to... More

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Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 South Broadway, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 
Number of rooms
183

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