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Holiday Inn Tyler-South Broadway

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5701 South Broadway, Tyler, TX 75703
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1 room 1 adult
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Holiday Inn Tyler-South Broadway
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270 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I was really excited to stay at this location during Christmas considering its location in Tyler and I've never had a bad experience at a Holiday Inn in the past. I have nothing bad to say about this hotel. The staff was nice and courteous. The room was clean for the most part. I would probably advise them to inform... More 

Helpful?
Thank Jarron S
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding the Holiday Inn-Tyler So Broadway in Tyler TX. We value your comments and were happy to see that overall your experience was a positive one. I would like to point out that when making your next reservation at an IHG property, The full service Holiday Inn's do not give complimentary breakfast unless... More 

Lake Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was always there to help, Cassandra and Gayle were great. Our meeting rooms were always clean and setup even after we had back to back meetings. The breakfast buffet was very well prepared and very good. The food never ran out! even after our rush before the meetings.

Helpful?
Thank Harr W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your Conference at the Holiday Inn-Tyler So. Broadway in Tyler TX. We appreciate your feedback concerning our staff and food quality. We enjoyed your group and hope when you return to the Tyler area we will be your first choice. More 

Saint Peters, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently attended a conference at this hotel. The location is great, with lots of nearby places to eat - no car needed. The food at the hotel was good too. I especially want to commend the conference staff - Brandon, Cassandra, and Gayle, who were with us sometimes 12 hours a day, always concerned about our needs, and doing... More 

Helpful?
Thank Eileen W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding your stay at the Holiday Inn-Tyler So. Broadway Tyler TX. We were happy to see that you enjoyed the Conference and glad to see that our Staff took very good care of you and that our food was prepared to your liking. We hope that you will come back and see us... More 

Lubbock, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The person that greeted me "Holly" was the greatest! See was very attentive, "crossed the t's and dotted the i's" appreciated me for staying there. I found that entire staff was helpful. Room was excellent. Staff checked and rechecked status of after they were cleaned. Like an internal audit. Great hotel!

Helpful?
Thank Tom W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding our staff and the Holiday Inn-Tyler So Broadway. We appreciate your feedback and we certainly appreciate your comments regarding Holly. She does a great job serving our guests and I appreciate your comments regarding the hotel. Please come back and see you when you are in Tyler More 

Tyler, Texas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here in the past with no problems or issues. The front desk is polite and helpful. It's close to a lot of stuff which is great. They have a bar downstairs if you like to drink. I haven't been since they have updated the place which it needed.

Helpful?
Thank BKA1984
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn-Tyler So. Broadway in Tyler TX. We appreciate the feedback concerning your stay as well as the renovation we have completed. We hope that you choose us as your home away from home on your next visit to Tyler. See you soon.... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Holding remote all day meetings are always challenging. Luckily we had Gayle from Holiday Inn to make sure our meeting went off without a hitch. She set up the meeting space, tracked down additional power supplies for our laptops, and coordinated refreshments and lunch. She was readily available to assist us and had a very warm and welcoming attitude. Thank... More 

Helpful?
Thank Jacie W
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your two day meeting at the Holiday Inn-Tyler So Broadway. I was happy to hear that Gayle took care of all your needs while a guest at our hotel. We hope that you come back and see us again soon More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for two and a half weeks for a federal trial in Tyler. I had to set up workrooms out of bedrooms with the hotel staff. Everybody was so fantastic and so helpful. From the front desk Jen, Jennifer, Sophia and Lindsy (and everyone else at the front desk). Tina and Kathy the concierge lounge were... More 

Helpful?
Thank jude706
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much, Judy, for your comments concerning your stay at the Holiday Inn-Tyler So. Broadway. We certainly appreciate the acalades to the staff and I agree that they are awesome....We loved having your firm stay with us and look forward to seeing you again when you return to Tyler. Maybe our weather will be more "TEXAS" when you... More 

Mabank, Texas
1 review
5 of 5 stars Reviewed December 31, 2015

hotel is very nice and people are very friendly. they are very helpful and the front desk personnel (holly) was always helpful with information where to go and how to get there. hotel buffet breakfast was outstanding. room service was great and did not have to Waite long .

Helpful?
Thank Terry D
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn-Tyler So. Broadway. We appreciate your comments regarding Holly and and the rest of our staff. We appreciate the time you took to send in a review. We hope to see you again soon.... More 

Mineola, Texas
1 review
5 of 5 stars Reviewed December 31, 2015

Employees were very friendly and helpful. Rooms very clean and beds were super comfortable . It was very quiet with no noise to disturb you while you were sleeping. Would recommend this Holiday Inn to anyone.

Helpful?
Thank Brenda L
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you, Brenda. for your comments regarding the Holiday Inn-Tyler So Broadway. We value your comments and was happy to see that you enjoyed your stay and our staff. Please come back and see us soon..... More 

Austin, Texas
1 review
5 of 5 stars Reviewed December 29, 2015

I stayed over for a night recently while on business in the Tyler area. The staff were great and I enjoyed the property. Elizabeth at the front desk was bright and helpful when I arrived. My room had an issue with the A/C- batteries in the wireless thermostat had died. Jimmy with the maintenance crew was in my room within... More 

Helpful?
Thank Chris-ATX9
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you Chris for your kind words regarding your stay at the Holiday Inn-Tyler Tx. We certainly appreciate the feedback concerning our staff. They are definately top notch when it comes to taking good care of our guests. We hope to see you again when you come back to Tyler. More 

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