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Holiday Inn Tyler-South Broadway

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5701 South Broadway, Tyler, TX 75703
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Holiday Inn Tyler-South Broadway
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182 Reviews from our TripAdvisor Community

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Traveler rating
    87
    53
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    5
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88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 days ago NEW

George was exceptional in helping me solve a unique problem while visiting his property. Thank you George for your Texas hospitality! This hotel is centrally located and was close to all my needs. The staff was warm and friendly.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind comments regarding George at the Holiday Inn So. Broadway in Tyler TX. We are very pleased that your stay was enjoyable. Please come back and visit us soon More 

Grand Prairie, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Casandra and Gayle in the set up department had excelent service . Keith, Ayala, Patty and Maria had excellent service as well in the cleaning department. Octavia in the restaurant had excellent service also.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind words regarding our staff at the Holiday Inn So. Broadway in Tyler TX. We appreciate your feedback and enjoy your group year after year. Hope to see you next year. More 

Denison, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

As a high school coach and director for student groups, nothing is more nerve-wracking than making travel arrangements in a "unknown" city. Being the first time for us to travel to Tyler, I was really concerned about the hotel and its surrounding location. I was very pleased with this hotel. The staff had the student and coach room assignments with... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So Broadway in Tyler TX, We appreciate your comments and love to host all sports teams that come to Tyler. We are located right in the heart of Restaurant row that gives everyone of choice of where to eat as well as shop. Come back again whenever you are traveling to... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean rooms, helpful staff, and convenient location. Joyce (#803), the attendant in the club room on the concierge level was so kind and welcoming. The whole concierge-level concept itself is a pretty cool little amenity I hadn't tried before, and made for a pleasant settling-in after a hectic day of travel. Bradley behind the bar in the lobby was a... More 

Was this review helpful? Yes 1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kinds words regarding our staff and the Holiday Inn So. Broadway in Tyler TX. I will pass along your comments regarding Joyce and Bradley. They are great staff members and appreciate your comments. Hope to see you again soon when you visit Tyler More 

Texas
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very spacious, nice, quiet and clean. The hotel have a business center, exercise room, bar and restaurant. Rickey the waiter in the restaurant was very nice, he provided us with excellent service. He is a terrific Waiter!!

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So. Broadway in Tyler TX. We love hearing wonderful comments regarding our staff and our hotel. Our renovations have been a great success and there is still more to come......Thanks again, come back and see us soon More 

Mammoth Cave, KY
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Everyone working there made us feel comfortable. They were extremely nice to have the ice cold fruit water out in lobby every afternoon. One day at breakfast buffet they had a watermelon carved up with Harley Davidson on it.....very cute! The restaurant/ bar area had great food, great drinks (Bloody Mary) great service in evenings but felt like they could... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your kind words regarding the Holiday Inn So Broadway in Tyler TX. We appreciate the comments regarding our hotel and staff. We loved having the State HOG Rally in Tyler and wish you came every year.....Come back and see us when you are in Tyler More 

Broken Arrow, Oklahoma
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

We always stay at this Holiday Inn in Tyler when we are there for business. They just finished their remodel and it is great. Joyce on the Concierge Level does everything she can to make you feel welcome. The breakfast was great - the chef who was preparing omelets, pancakes and eggs - was great. She had everything going at... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So. Broadway in Tyler Tx and our staff. We appreciate your comments and are pleased you enjoyed yourself. Come back and see us when you are in the Tyler area. More 

Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a young man that waited on us all weekend, in the restaurant, bar and when we had our awards dinner. He always had a smile on his face and was there to make sure your needs was taken care of, which made our stay great. We knew if we needed anything all we had to do was ask.... More 

Was this review helpful? Yes 1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So Broadway in Tyler TX and our server Ricky. We agree he is a great addition to our staff and I will certainly pass along your comments to him. Come back and see us real soon More 

Dallas
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel hosts a workshop that I attend yearly. The staff is friendly and even though the hotel has been refurbished the bathroom has no exhaust fan and the toilet is the old standard, not far off the floor. The newer comfort height toilets are so much better and not anymore expensive. Television is small by todays standards, the bed... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn So. Broadway in Tyler TX. We appreciate the feedback and will take your comments to our owners. Thank you again and hope to see you again soon. More 

Garland, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Newly remodeled hotel was beautiful & employees very personable & friendly. Would like to mention several that went above & beyond in their attention to detail & service for the Amvets & Amvets Ladies Auxiliary: Ricky, Gayle, Cassandra, Cashay, Terry, Nick, Keith, Eric, Tina, Jimmy, & Veronica. Hotel manager, Rebecca, has also always taken very good care of us, solving... More 

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn So. Broadway in Tyler TX and the staff at the hotel. We are so happy to hear that you enjoyed your stay and the services rendered by our staff. I will pass along your comments to them as they are always excited to see they are appreciated by... More 

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