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Holiday Inn Tyler-South Broadway

3.0 of 5 5701 South Broadway, Tyler, TX 75703
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Holiday Inn Tyler-South Broadway
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Holiday Inn Tyler-South Broadway
Holiday Inn Tyler-South Broadway
Holiday Inn Tyler-South Broadway
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123 reviews from our community

Traveler rating
    47
    36
    19
    16
    5
See reviews for
23
8
12
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was wonderful. Everything was done well. Even with the construction everything went great. Veronica did a wonderful job taking care of us and getting us everything we needed to make our stay pleasant. Top notch service at a top notch price is unbeatable

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Austin, Texas
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is undergoing renovation. We requested a quiet room and received one. Overall, the room is nice, A/C and heat were fairly quiet. Front desk personnel were very helpful. It was a bit nicer than the typical Holiday Inn. Only "complaint" was the lack of a "make-up" mirror in the bathroom.

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding your stay at the Holiday Inn on So Broadway in Tyler TX. We appreciate your comments and hope that you come back and see our completed renovations in the early spring. I apologize for the make up mirror and I will mention to IHG for their consideration. Thanks again More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a family issue and my relative was in Tyler and I was in another city and I was able to book him a room with points. Tef at the front desk was the most helpful person I had spoken to all day. The hotel even went and picked him up at the bus station. I've held many business... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding Teff and the the Holiday Inn So. Broadway in Tyler TX. We appreciate the fact that you took time to mention Teff as he is a big asset to our hotel. I certainly will pass this along to him and the rest of our staff. Come back and see us soon.... More 

Katy, Texas
Top Contributor
103 reviews 103 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 21, 2015

We stayed for two nights while my daughter attended a jump rope workshop locally. The hotel is under refurbishment currently, which wasn't made apparent at the time of booking. The positive is that our room was newly refurbished - however underneath the new carpet, etc. this is still an old hotel. The negative was that the lobby, restaurant and bar... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So. Broadway in Tyler TX. We appreciate the feedback we receive from our guests as it helps us make the necessary changes to insure our guests have a great stay. We will complete the renovations of our rest/bar in mid to late February. There is never a good place to run... More 

Warren
Top Contributor
76 reviews 76 reviews
58 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 11, 2014

Was at the hotel for a four-day business conference. Negotiated rate was pretty good. Room has been rehabbed fine, microwave & fridge always welcome. Shower was a little touchy and hard to hold stable in temperature. Otherwise relatively average (which is almost automatically above average compared to any other non-premium chain) While there are a couple minor things I could... More 

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Omaha
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 22, 2014

The lobby is inviting. The shuttle from and to the airport was fine. Checkin was quick and easy. I had a king room - spacious and well-decorated with flat screen tv, a comfortable chair and foot stoll, refrigerator and microwave. My view was a roof, but I wasn't in for the view. The maid service did a fine job of... More 

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding the Holiday Inn So. Broadway in Tyler TX. We are happy to hear you enjoyed all aspects of your stay with us. We are under going a multi millon dollar renovation and it is not easy being under renovations and making sure our guests needs are met. We appreciate the fact... More 

Austin, Tejas, USA
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 16, 2014

Okay, not so small. I was told that the bar was open until 11 that night. Actually it closed at 9 and one of the reasons we picked it was to avoid a $30 taxi ride or the DUI opportunity. So we walked across Broadway to Where's Rufus, not my first choice. The room was pretty nice, a recent refurb... More 

Was this review helpful? Yes 1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding the Holiday Inn So. Broadway Tyler TX.We appreciate all our guests feedback. I apologize for the lounge closing at 9PM. We are open till 11PM Tues-Sat. and closed on Sundays. The balcony doors are all secured due to safety and security reasons. I will have our Chief Engineer check the doors again as none... More 

Anna, Texas
Senior Contributor
32 reviews 32 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

We checked in on august 1st 20014 and are still here at this time.. We have found the room to be very neat and clean, nice beds and clean restroom. The cleaning crew always did a great job during the day while we was gone, we came back to a fresh room every time. Thank you so much to the... More 

Was this review helpful? Yes 1
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding our hotel, the Holday Inn So. Broadway in Tyler TX. I will pass along your comments regarding our staff to them as they enjoy hearing good comments about the efforts they make for our guests. We do have a smoking area for our guests with benches located on the South side of our building... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

Stayed here for 2 nights for a wedding. Room was very clean, and bed was very comfortable. Lobby area has been updated and it looks great modern but still comfortable. Breakfast was good (buffet with meats, omelets,eggs, fruit, cereal. The staff is truly awesome, everyone was genuinely nice.

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HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding the Holiday Inn So. Broadway in Tyler TX. I will pass along your comments to our staff as they are truly dedicated to making our guests feel welcome and at home. Come back and see us soon! More 

Ferris, Texas
Top Contributor
78 reviews 78 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 21, 2014

I reviewed this place a few years ago and it was my favorite hotel of all time. It must be said that it is in the middle of a renovation so hopefully everything gets back up to par where it used to be. Still a nice place just needs a little updating. I will stay again.

Was this review helpful? Yes
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kinds words regarding our hotel, the Holiday Inn So. Broadway in Tyler TX. The answer to your comment is "Yes", we are in the midst of renovations to our corridors, guest room doors, fitness center and in November we will be renovation the Rest/Lounge to create a Lobby Rest/Bar atmosphere. Our staff is very... More 

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Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 South Broadway, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn

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