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Hawthorn Suites By Wyndham Tyler

3.0 of 5 3303 Troup Highway, Tyler, TX 75701 (Formerly Residence Inn Tyler)
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Hawthorn Suites By Wyndham Tyler
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Hawthorn Suites By Wyndham Tyler
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106 reviews from our community

Traveler rating
    31
    31
    22
    14
    8
See reviews for
39
9
7
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I just don't like my door opening up to outside. Also, feline I'm walking into a cave with how bathroom is situated. HATE a fan automatically coming on with the light. And climate control never shuts off even on auto setting. Would have been very disappointed if the staff had not changed my room to a level that I did... More 

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1 of 5 stars Reviewed 2 weeks ago

No hot water and renovating. My door was taped off and painted during my stay. Couldn't get in my room because card reader was masked and taped off.

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Tricia N, General Manager at Hawthorn Suites By Wyndham Tyler, responded to this review

Dear Guest! I wanted to personally apologize for the inconvenience you experienced at our hotel. As you mentioned, we are currently under renovation and while that is no excuse, we failed to properly communicate with you on the status of the building you were staying in. I have since spoken with the contractors and we are working to insure that... More 

Bossier City, LA
1 review
4 of 5 stars Reviewed 3 weeks ago

This property is currently in the middle of remodeling. That is the only reason there is not a excellent in the above ratings. The staff at this property is outstanding and do everything in there power to accommodate any request, I'm not rating the internet speed - it would be unfair I have the fastest internet speed the cable company... More 

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Tricia N, General Manager at Hawthorn Suites By Wyndham Tyler, responded to this review

Thank you Debby! Your comments and support are greatly appreciated. We, at the Hawthorn Suites, have been fortunate enough to get to take care of you during your stay in Tyler and we hope to continue to do an outstanding job! I know we are all looking forward to seeing the end result for the renovation! Kindest Regards, More 

Pittsburgh PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are visiting Tyler TX for New Year celebration. We are staying at Hawthorn Suites By Wyndham. We loved this place. Very friendly staff, hot breakfast with changing menu every morning. Nice clean studio with a full size bad and a sofa bed for the kids. Kitchenette in the room with refrigerator and oven/microwave. Room service is great. They service... More 

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Tricia N, General Manager at Hawthorn Suites By Wyndham Tyler, responded to this review

Dear Guest! Thank you so much for your wonderful comments regarding your recent stay at the Hawthorn Suites by Wyndham Tyler. I am so excited to see that we took great care of you and your family. We really appreciate the positive comments and I love to share them with my team. This lets them know they are doing a... More 

New Braunfels, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

Night reception staff was not friendly nor very helpful. Charged me for entire two days plus deposit and on check the hotel charged me again for the two days we stayed. They were holding $400 of my money for a $200 room bill. Manager said he was sorry, but refund would take a week to 10 days to complete. Room... More 

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High Island, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2014

The room was absolutely perfect for our group - the 2BR/2BA set up worked for us four gals perfectly...nicely decorated...large and roomy...GREAT hot buffet breakfast...front desk personnel were very polite and professional...the only problems we encountered was the spray painting that was being done on the exterior of our building...lift blocking the walkway, so we had to carry our luggage... More 

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Cedar Park, Texas
1 review
4 of 5 stars Reviewed December 16, 2014

If you like home away from home, you would really appreciate this place. They have a full kitchen equipment, dish washer, towels, bowls, plates and silverware, cups and glasses. They even placed extra comforter in the closet. Very thoughtful staff.

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Additional Information about Hawthorn Suites By Wyndham Tyler

Address: 3303 Troup Highway, Tyler, TX 75701 (Formerly Residence Inn Tyler)
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites By Wyndham Tyler 3*
Number of rooms: 128
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Also Known As:
Residence Inn Tyler Hotel Tyler
Tyler Residence Inn

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