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All 32 Tyler hotels

Hawthorn Suites By Wyndham Tyler

3.0 of 5 Hotel   |   3303 Troup Highway, Tyler, TX 75701 (Formerly Residence Inn Tyler)
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Hawthorn Suites By Wyndham Tyler
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51%
Ranked #18 of 32 hotels in Tyler
A recent review
5 of 5 stars reviewed 2 days ago
Nye E Tyler
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44 people have reviewed this hotel

Traveler rating
    14
    9
    10
    7
    4
See reviews for
12
3
3
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Top Contributor
53 reviews 53 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed February 1, 2014

Would've rated it "average" if it hadn't been for heavy scent of Fabuloso or some other attempt to mask the smell of stale cigarette smoke, and almost 30 years of use. Overall, decent accommodations, which are still way beneath a typical Marriott, but they should sell or manage the property under a different company name. Everything looked appropriate and seemed... More

Was this review helpful? Yes
Tricia N, General Manager at Hawthorn Suites By Wyndham Tyler, responded to this review

Thank you for your recent review of our hotel. I apologize that you did not have a great experience with us. We strive to meet all of our guest's expectations; however, we obviously did not on this occassion. We appreciate your honest feedback so that we can use that information to improve our service and cleanliness. I will be sharing... More

Marshalltown, Iowa
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 29, 2013

transiting through Tyler - needed a place to rest for the night and was pleasantly surprised by this property which has rooms as separate units. Definitely an older hotel - carpet etc is faded/jaded. but the place was clean and had all the amneties you want in a suite. Microwave, Fridge, dishwasher, kettle, comfortable beds. check in/out was friendly. complimentary... More

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East Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 7, 2013

We spent one night here in a two bedroom studio. Access is from outdoors and rooms are in separate quad style buildings probably built in the 70's or 80's. Our studio was 2 story with one bedroom upstairs in a loft. If you want privacy between upstairs and downstairs this is not the place. The loft is open to the... More

Was this review helpful? Yes 1
Big Springs tx
1 review
5 of 5 stars Reviewed November 20, 2013

My trip was ideal from making my reservation to my stay. I called to make my reservation and I was able to make it with such ease. A young woman named Kindra answered the phone and seemed to be very concerned with me being comfortable while I was there. From the floor I was on to the accessability of my... More

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Tyler, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2013

I initially loved everything about my stay from the day I booked my reservation until I checked in...until I met the Security Guard. I know he called himself doing his job but his actions went into pure harassment. We had a scavenger hunt and he noticed the girls (4 of them run out the room). He told me if there... More

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Spring
Top Contributor
55 reviews 55 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 3, 2013

The Tyler area hotels were booked due to Canton's First Monday. We were fortunate to get a room at this Residence Inn at the last minute. As I was checking in I overheard Erika, the receptionist, talking on the phone to someone staying at the hotel. The person was trying to get a larger room and Erika had to deliver... More

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

We were in Tyler and ended up deciding to stay at the last minute. I'd worked here back in the 90s and that and the location were the reasons we stayed here. I wish we'd been there during the week so I could speak to someone I used to work with. I thought it was Tyler's best in the 90s.... More

Was this review helpful? Yes 1
Aledo, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 3, 2013 via mobile

When we booked this hotel, we thought it would be like the other Residence Inns we had stayed in other cities. Wow.....how wrong we were. Pulling into the hotel, we knew it would be bad. Hotel on outside needs paint and updating! Lobby was old and not pleasant. When we opened the door to our room, I looked at my... More

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1 review
1 of 5 stars Reviewed September 9, 2013

We stayed in the two-bedroom "penthouse" unit and were appalled with the condition it was in. Sure wish we hadn't driven an extra 20 miles away from the brand new Hampton Inn at Lindale to stay in this tenement. The building we were in should be condemned. We have stayed in Marriott properties all over the world and have always... More

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Additional Information about Hawthorn Suites By Wyndham Tyler

Also Known As:
Residence Inn Tyler Hotel
Residence Inn Tyler Hotel Tyler
Residence Inn Tyler
Tyler Residence Inn
Address: 3303 Troup Highway, Tyler, TX 75701 (Formerly Residence Inn Tyler)
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 32 hotels in Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hawthorn Suites By Wyndham Tyler 3*
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