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BEST WESTERN Plus Southpark Inn & Suites

#3 of 35 Hotels in Tyler
Certificate of Excellence
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120 W Rieck Road, Tyler, TX 75703-3701
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BEST WESTERN Plus Southpark Inn & Suites
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182 Reviews from our TripAdvisor Community

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Traveler rating
    128
    45
    7
    1
    1
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58
40
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46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Livingston, Texas, Usa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel several times and I am always impressed with the staff and the hotel. The staff is always extremely helpful, courteous, and friendly. The hotel has great large rooms and the beds are extremely comfortable. The ONLY complaint I have at all is that the A/C units need a plastic support that holds the curtain... More 

Review collected in partnership with Best Western

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houston
Level Contributor
231 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here based on other reviews and I found them to be pretty accurate. The hotel was nicely decorated, rooms felt spacious, beds were comfortable and everything was spotlessly clean. Breakfast was typical fare, I.e., cold cereals, juices, and bagels, pastries and waffles. Great location - just a block off Broadway.

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the review and for giving us a try. We are glad you enjoyed your stay! Please, visit us again the next time you make the trip to Tyler. We would love to have you. More 

dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was very nice, clean and comfortable rooms. Great location to shoping and restaurants. Staff was very nice. Bathrooms very clean looks like hotel has had recent remodel or could be new looks that good. Nice pool and breakfast area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

We are so glad you enjoyed our property. We have recently re-modeled. Thank you for a great review and we do hope to see you again. More 

Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We got the last room available. We had already been to 2 other hotels and happened upon Best Western. Pleasant staff and a great clean room. Our room had a recliner. I've never stayed in a hotel room with a recliner before. We enjoyed our stay. Good location. Free hot breakfast. Always enjoy our stay at Best Western.

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much! We are glad you are pleased and did get a room with us. We do stay quite busy. We get a lot of compliments on our recliners. I'm so glad you enjoyed your stay. More 

Groves, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at the hotel was outstanding. The desk clerk "Chris" went way beyond to make our stay pleasant. Thank you for making us so comfortable. The room was clean and the breakfast was good. I would definitely stay here again.

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for the praise! I'll pass your compliments on to Chris. Please come and see us again soon! More 

Rockdale, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was extremely pleased with my recent stay at the Best Western Plus at Southpark in Tyler, Texas. The staff is always so professional and the grounds and room are just as impressive. I will definitely recommend this location to my family and friends and will return on my next trip to Tyler.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you Kevin L for the great review of our property. We strive to make every guest feel at home. It makes us happy and content to know we are succeeding. Please come back and see us real soon! More 

Level Contributor
1 review
4 of 5 stars Reviewed 4 weeks ago

The desk staff was helpful. Although the hall had an odd odor, our room was clean and the room arrangement took advantage of the space. The large wall mounted tv was a definite plus. We did not take advantage of the small pool. We were there for a family event, but business travelers might utilize the desk and recliner in... More 

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the review. We hope you will choose to stay with us again. More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I don't necessarily recommend traveling to Tyler, Texas as there is little worth seeing or doing there, but if you must, this hotel is a nice choice of accommodations. There was abundant free parking, and the check-in process was efficient. The lobby was very attractive and has two computers available in their mini business center. We had a room with... More 

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the review. We do have pool towels at the desk for your convenience. As far as the insects, our pool guy cleans the pool twice a day but being in the south, especially in the summer time, it is very hard to keep up with the insect population, out doors for sure. We are glad you enjoyed... More 

Hickory, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The room size was great! Very clean and close to restaurants. The front desk staff tried very hard to make sure we were satisfied. Easy access to main roads in Tyler yet quiet enough to get excellent rest.

Review collected in partnership with Best Western

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you, "Joleen" for the review. Thank you for the compliments on my staff. We hope you'll visit us again real soon! More 

Carthage, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very convenient for all activities across street shopping and eating Easy access to all the good restaurants and stores that we need. Always have a convenient room on first floor, Price is very resonable

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you "Becca", for the high marks. Please, come and stay with us again when you are in Tyler. More 

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Management photos: Courtesy of the property manager

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