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All 32 Tyler hotels

BEST WESTERN Plus Southpark Inn & Suites

3.5 of 5 Hotel   |   120 W Rieck Road, Tyler, TX 75703-3701
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Ranked #1 of 32 hotels in Tyler
A recent review
3 of 5 stars reviewed 2 days ago
Romanticgal Visalia
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93 people have reviewed this hotel

Traveler rating
    67
    20
    5
    1
    0
See reviews for
29
18
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Visalia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room accomadated what we needed which was 3 beds. It needed another bathroom. Room smelled nice with all the glade plug in. The hallway reeked of smoke from the smoking rooms. Noise from people upstairs and view of parking lot. Breakfast was well, it is what it is. The hotel is your typical 2 star hotel.

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Waco, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay in Tyler ,the room was clean and the bed perfect. Breakfast avalible everyday.Good orange juice and hot coffee.Located where it is easy to get in and out of parking lot.Grocery stores close by as is many eating joints within walking distance.I recommend any one coming to Tyler ,Texas Best Western good place to stay.

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Donnie T, If this is the same Donnie T I'm thinking of I am not surprised that you love us because we sure do love having you as our guest! But if not, then keep staying with us - we have lots of "regulars" and there is always room for a few more (until we run out of rooms... More

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all, thank you SO much for making the rooms large enough for families. It's SO hard to find a hotel with room for five people. Is my family really that big? I didn't think that having three kids would make it so hard to find a hotel room! The two bedroom suite is SO nice. If your baby... More

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear sarahbyu1, All I can say is WOW - thank you for that amazing review! We have only three of those two-bedroom suites on property and I am sorry that the only one we had for you was near a smoking room. I wish we had more of those suites because they are very popular and like you mentioned make... More

Warren, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

Tyler, Texas is a good place to visit and the Best Western Southpark Inn and uites is a very good hotel to stay in. The appearance of the hotel and room is very good; the service was excellent. The only problem was the beds, they came straight from !!!!!!. I did not sleep well my entire stay at the hotel.

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Dorris C, I am so sorry that the new beds weren't comfortable for you. We replaced every mattress on our property over the winter months (our slow time of the year) so I have no doubt that they still have that "brand new feel" that some people do find not to their liking. I do regret that it troubled... More

Center
2 reviews
5 of 5 stars Reviewed 1 week ago

In Tyler for my daughter's dance competition. The hotel is located approx. 2 blocks from the Mall, is right across the street from a Wal Greens and there are great restaurants within minutes to the hotel. Also, Wal-Mart is approx 1 mile from hotel. We had a King Suite and the most impressive thing for me was the 2 TVs.... More

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear VonBerry, Thank you for the great review. That extra TV in the suites certainly can be useful, especially with traveling with kids. I hope she did well at the competition! More

arlington, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel before and it was not bad. It is close to where I have to be and has all of the other amenities around it. Pretty easy to get in and out of, as far as traffic. Only complaint is that is has not improved any since the last time that I stayed there. You... More

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Garry W, I do regret that we did not meet your expectations on your recent stay with us. I was a bit surprised by your comments about improvements however. We had many changes to our guest rooms in 2013 including new carpet, furniture, bedding, artwork and more. We also changed the lobby furniture, breakfast area flooring, and expanded the... More

San Antonio, Texas, Usa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Hotel over 30 nights. I have been using this Hotel for over a year. Anytime I am traveling to Tyler, Texas, I always book my reservation with this Best Western. The fact that I have stayed here for this long should speak volumes as to how GREAT this Hotel and the Staff are. However, I... More

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Tricia M, Like your reviews, you always bring a smile to my face when I see that you are with us again. True, no hotel can be "one-size-fits-all" but it is such a joy when a great hotel and a great guest make that "perfect fit" connection. I am thankful that we can be that for you, and you... More

Chandler, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a comfortable and relaxed place to stay. I've stayed here 5-6 times in the last year. All the staff have been abundantly pleasant and courteous. It appeared to have plenty of parking. The rooms were clean, we enjoyed a hot breakfast, which was included. It is close to several restaurants, gas stations, shopping, pharmacies, grocery stores, and major... More

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Teresa B, I am so glad to see that we are taking great care of you when you come to Tyler. Thank you for sharing your thoughts on our great staff and convenient location. Hope to see you on your next visit. More

Magnolia, Texas
Top Contributor
107 reviews 107 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here based on TripAdvisor reviews and were not disappointed in the least. The hotel was spotless as were our rooms. Clean, clean bathroom, comfy bed, and good temperature control. My room was very quiet, and I got a great night's sleep. I didn't get a chance to eat breakfast, but I noted the area was very clean and... More

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Perkypaws, Thank you so very much for the great review and I am so glad that we didn't disappoint your expectations. I am sorry to read about your check-in experience. Although some calls can be quite involved (expecially when giving directions and the like) we should always try to acknowlegde anyone who approaches the desk even if we are... More

Galveston Island, Texas
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the most comfortable stay at this hotel. With being away from home on business I really want a comfortable room to stay while away. The location of the hotel is very close to my work making it very convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Charles R, So happy to see you with us again and I am also happy to see that you enjoyed this stay as much as the last one. We do work hard at being the best we can be and we do it all for great guests like you. Thank you so much for being with us. More

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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Also Known As:
Best Western Plus Southpark Inn And Suites
Best Western Plus Southpark Hotel
Best Western Plus Southpark Hotel Tyler
Best Western Tyler
Tyler Best Western
Address: 120 W Rieck Road, Tyler, TX 75703-3701
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Tyler
#2 Family Hotel in Tyler
#3 Business Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Plus Southpark Inn & Suites 3.5*
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