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BEST WESTERN Plus Southpark Inn & Suites

2.5 of 5 120 W Rieck Road, Tyler, TX 75703-3701
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Certificate of Excellence 2014
BEST WESTERN Plus Southpark Inn & Suites
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BEST WESTERN Plus Southpark Inn & Suites
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150 reviews from our community

Traveler rating
    105
    38
    6
    1
    0
See reviews for
47
36
17
32
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Midland, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay is what you want uneventful. The staff were attentive and professional. The rooms were quit, clean and comfortable. We will return on our next trip. We did not have the breakfast although a traditional breakfast, egg, waffles, oatmeal, fruit, juice and coffee was available.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the great review of our hotel. We pride ourselves on customer service and hope you choose to stay with us on all your travels to Tyler. More 

Bethel, PA, United States
1 review
4 of 5 stars Reviewed 1 week ago

I had a a very nice stay at Best Western. I will be staying at more when I travel.When you have to take a survey though that is fine but when you have to give a review with a certain amount of characters I don't think that is right.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for your review of our property. We are glad you liked your experience and would be more than happy to serve you again on your future visits to Tyler. We hope to see you again in the near future. More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We come to Tyler twice a year for continuing medical education conferences, one at the Holiday Inn, the second at the collage. We always have stayed at the Holiday Inn. This year it was all booked up and we were able to get reservations at the Best Western next door. I will not disparage the Holiday Inn, because they are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you Frances C, first of all for choosing to stay with us and second, for your very kind review. We are so glad you had a chance to experience our property and all we have to offer. We sincerely appreciate it. We also hope to see you again soon on your next trip to Tyler. If I can be... More 

Carthage, Texas
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have visited this Best Western over a dozen times and have been pleased on each occasion. At check-in, Chris was helpful and arranged to have the room ready an hour early. The room was clean, quiet, and the breakfast was good. Definitely recommend for anyone.

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the very nice things you had to say about our property Kirk B. We like for all of our guests to feel at home and we like to know we've made them feel that way through their feedback. We hope you visit your home away from home again real soon and again, Thank You for the great... More 

Conroe, Texas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice room. Close to everything. Decent breakfast. Just be sure to put the Do Not Disturb sign on the door BEFORE you go to bed because the maids are knocking on the door at 9 AM ready to service the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you "Groovyteacher" for the compliments. Please accept my sincere apologies for the early morning wake up. I have spoken with our head of housekeeping and have hopefully remedied this problem. Of course there is the occasional mishap but hopefully that will rare. Please come back and see us again. More 

San Angelo, TX USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I used to stay at cheaper hotels, but now that I am older I find that I am more rested and feel better after staying at Best Western. Front desk is always friendly and make me feel welcome. Since joining the Rewards Program, I am even more satisfied as there are discounts I never had before with other motels/hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much William N. for the great review and the compliments. We greatly appreciate our guests and do strive to make you and all ours guests feel at home . We hope to see you again in the near future! More 

Arp, United States
1 review
5 of 5 stars Reviewed January 22, 2015

My stay at Best Western in Tyler on Rieck Road was very comfortable, cozy, excellent staff with kind personalities, excellent breakfast, great fitness area, nice front lounge area, clean rooms, overall nice staff, awesome breakfast, close to everything - restaurants, shopping. Would stay here again and recommend this place to my family, friends, and clients.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much Cindy K. for the great review. It is a pleasure to serve you as a guest in our home. We hope to see you again soon, and, by all means, bring all your friends and family. More 

tyler texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2014

this hotel is very nice. would stay again. the hotel is convient to places to eat, shop, and get around Tyler. The staff is very friendly and helpful. The rooms are very clean with a comfortable bed. Breakfast is very good. overall experience excellant

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so very much for the review. We are so glad you enjoyed our property. Please come and visit again as soon as you can and bring friends and family. More 

1 review
5 of 5 stars Reviewed November 11, 2014

We were very impressed with the room size and price, our room was very quiet, comfortable with no problems! Our last motel stay we had a snake in our ROOM!!! YIKES, but is was NOT BEST WESTERN!!!!.... We will for sure stay at this location when in the area~~~~ Quality at a great price!!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the nice review. You are so kind. We hope to see you all again in the near future. Thank You! More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

Hotel was modern and clean. Staff was friendly room clean, everything worked, price was good location was good except that being on Tylers mai drag there was a lot of traffic. Will probably stay again on return trip

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for your comments and compliments! We can do all we can to ensure your comfortable and enjoy your stay each time your with us. Unfortunately, the traffic, we can't do anything positive about, although, I know exactly how you feel. It is quite a mess at times. We hope it does not hinder your staying with... More 

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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Address: 120 W Rieck Road, Tyler, TX 75703-3701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plus Southpark Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Plus Southpark Inn And Suites
Best Western Plus Southpark Hotel Tyler
Best Western Tyler
Tyler Best Western
Hotel Style:
#1 Family Hotel in Tyler
#3 Romantic Hotel in Tyler
#4 Business Hotel in Tyler

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Management photos: Courtesy of the property manager

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