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BEST WESTERN Plus Southpark Inn & Suites

#3 of 35 Hotels in Tyler
Certificate of Excellence
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120 W Rieck Road, Tyler, TX 75703-3701
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BEST WESTERN Plus Southpark Inn & Suites
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BEST WESTERN Plus Southpark Inn & Suites
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168 Reviews from our TripAdvisor Community

Traveler rating
    117
    42
    7
    1
    1
See reviews for
53
39
18
39
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (57)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (24)
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Temple, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good location, great value for the price, I'd consider it again when in the Tyler Texas area. Close to main points of interest in the area, shopping, even a zoo near this location. Driving the back roads adds extra scenic views to your trip.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rancho Cucamonga, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Value; Service and location - Can't beat this place so if you are in Tyler, Texas, I recommend you give this property a try. They also have a nicely equipped fitness area if you are in to that. An easy and accessible business center and I had no issues (what a blessing) printing!!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Awesome review! Thank you so much. We are so glad you had a great experience and enjoyed your stay at our property. Please, return often! We are always glad to have you! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I love that the room is always clean and everything always works. Employees are always courteous and helpful. Making reservations is easy. They also helped us when our trip needed to be extended. Breakfast is wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

That's great to hear. Thank you so much for sharing your experience with your review of our property. We hope you will return very soon. More 

Troup
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay & stays at this hotel have always been great. The front desk personnel with Melissa are very friendly & accommodating. Everytime I check in it`s speedy & friendly. The rooms are nice & big & the beds are nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much. We love reading that our guests enjoy our property and our personnel. We strive to please our guests in every way and to hear we are meeting that goal is music to our ears. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for a week during a business trip, and were so pleased with the location, the staff, the room, the green areas outside to walk our small dog, the breakfast, and the Wi Fi. We highly recommend this hotel!

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for the wonderful review. We like to know that we are getting things right. Please, visit us again soon and let me know when you are returning! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff makes this hotel outstanding. Wouldn't stay anywhere else in Tyler. They have gone out of their way to make sure everything needed is available for business travelers. As a frequent business traveler, you appreciate a hotel that makes you feel like "family" Very unique in todays world

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for the stellar review. We are so pleased that you find our property a home away from home. That is our hope for every guest that steps through our doors. We will look forward to your future visits and if there is anything you ever need, please, don't hesitate to ask for me. More 

Sherman, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

The hallway to the "non-smoking" room was so smokey that it was almost unbearable. The night was miserable because the comforter seemed to have a smoke odor. Breakfast was bland and lukewarm. I will never stay in this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for your response. I am so sorry that your experience at our property was less than satisfying. We do, unfortunately, have 5 smoking rooms on the first floor (with plans to do away with them in the near future) and when they are all rented, it tends to get a little smoky on the first floor. I'm so... More 

Magnolia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 weeks ago

All was good. If you ever go to Tyler again we sill stay there. Staff was friendly. Room was pretty clean expect for the earplug we found between our sheets. It was quite too, we had a good night sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for the review. We appreciate your comments! However, I do apologize about the ear plug, and I'm glad you brought that to our attention so that we can handle appropriately. Please, come back and see us soon! More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

I have no complaints on this in particular hotel! Everything was great from the moment you check in to the moment you check out! The Breakfast was amazing! It's very clean and clean in the rooms! The staff was very friendly and hospitable!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Awesome. Thank you so much for your great review and posting on Trip Advisor for all to see. We pride ourselves on guest services and so glad you appreciate it. Thanks for staying with us and please return again soon! More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2015

Lovely property. Lounging in the "great room" has the ambience of relaxing at your home estate. Upscale comfortable furniture, clean and well-cared-for property with attentive innkeeper/staff. Enjoyed being able to throw open the wooden shutters to enjoy the view while working out in the gym. Delicious breakfast. Close to the Azalea Tour route through town, short trip to Tyler State... More 

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

How sweet! Thank you for the rave review! We love to hear details on just what our guests like. Please, come and stay with us again. More 

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44 photos of this hotel

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