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All 32 Tyler hotels

BEST WESTERN Plus Southpark Inn & Suites

3.5 of 5 Hotel   |   120 W Rieck Road, Tyler, TX 75703-3701
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93%
Ranked #4 of 32 Hotels in Tyler
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
323Julie California, Maryland
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131 reviews from our community

Traveler rating
    94
    30
    6
    1
    0
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42
29
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29
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
California, Maryland
Top Contributor
65 reviews 65 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean. Staff was friendly and helpful. Laundry facilities on site were clean and easy to use. I live being anle to catch up on our laundry while traveling. Close to many restaurants within walking distance across the street. Complimentary breakfast offered an assortment of breads, juice, waffles, yogurt.

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Bedford, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here on a number of occasions, and will again, because the place is clean and very convenient to what I need to do. It is easy to get in and out of this Best Western, especially if you are coming up from Rieck Road. It's much more convenient than the equally popular Hilton Garden Inn, which is... More

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Texas Tessy, Thank you so very much for your review. I am so glad to see that enjoy your stays with us enough to keep returning. I am sorry that our breakfast offerings do not fit your needs better, but I understand your point of view. I would like to clarify however that each of the egg options we... More

Lake Kiowa, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is very pretty and the room was very nice. All furnishings were beautiful and the entire hotel was very nice. My only complaint was that the a/c did not work well. The air was cold but it just barely blew out. We had two beds and the bed further away had a very hard time feeling any air... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear George W B, While I am glad to read that you enjoyed many things about your stay, I am sorry that you had issues with the A/C system. While I cannot speak for every hotel out there, I do ask that you never hesitate to bring any issues to the attention of the front desk when you stay with... More

Norman, Oklahoma
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very professional and charming in all regards. The breakfast is good and the rooms are well furnished and very nice The staff is accommodating and and professional. The location is very good as well. Very easy access to the main highway. I recommend this hotel without reservation.

Review collected in partnership with Best Western

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Don_Skinner, It was such a joy having you with us. Your kind and thoughtful words are most appreciated. We look forward to your return. More

Monroe, Georgia, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When we go to Tyler to visit family this will be our go-to place! Friendly and effecient staff and very clean! The room was like brand new bedding and furniture. The breakfast very satifying - a great way to start the day.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Deborah C, It is very gratifying to read such wonderful words of praise. I am so glad to see that you enjoyed your time with us and do hope that we can be here for you again in the future. More

Bells, Texas, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second review of this hotel as I stayed last year during the same time frame to visit my grandsons. The room was clean and as always their pool was clean which is the general reason I stay at this hotel for my grandsons to swim. I stayed in a king suite this time and the room was... More

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Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear John B, Thank you so much for your wonderful review and for continuing to choose us as your home away from home. We look forward to your next stay with us and hope that your grandsons enjoy their next visit as much as this one. More

Tyler, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room was clean and very comfortable. Wireless worked very well. Breakfast was good. Coffee was luke warm, but nothing that a few seconds in the microwave didn't fix. Large screen TV's were nice. Bed and pillows were very nice. Didn't get to use the pool but it looked very well kept and noticed that it was in use by a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Jose E, I am very happy to see that you enjoyed so many things about your recent visit with us. Thank you for sharing your opinions and I hope that we have many more chances to provide you with great stays. More

Lumberton, TX
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2014

Room was great. I did have a problem with the air conditioner...it wasnt quite adequate to cool the room properly. But it was August and it was very hot. I did not complain about this. It was cool in the room. We just normally like it a little chilly for sleeping at night. Room was clean and bed was very... More

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Tessme, Thank for the lovely review - it is very nice to see that you enjoyed so many things about our property. I can completely sympathize with the comments about air conditioning. We have very hot humid summers here in East Texas and it can be a challenge to stay cool. I am sorry you had to experience that.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

I stayed here with hubby to scout out the area for a new place to live. I wanted to stay at the #1 rated hotel here in Tyler but they were much more expensive. The room was fine. This hotel is nice. Even nicer the money we saved. Room was clean and comfy. Even came with fridge and microwave. I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear michelej205, As of the time of this response we are ranked as the #1 hotel in Tyler so I am glad to see that you that got your wish. Thank you very much for your kind comments - it is always a pleasure to know our guests enjoy staying with us. As to the matter of breakfast, I do... More

Denton, Texas
Top Contributor
68 reviews 68 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 5, 2014

My mother and I stayed here under not wonderful circumstances - my father had a heart attack and was in the ICU in Tyler. We were trying to find a hotel that had reasonable rates and would also take pets - for when my husband was able to visit with our dogs. The Best Western was amazing - the staff... More

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear neverpromised, While I do regret the circumstances that brought you to us, I am very thankful that we could be what you needed when you needed it. I speak for all staff members when I say thank you so very much for your thought words of praise. I sincerely hope that you are able to visit us again in... More

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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Address: 120 W Rieck Road, Tyler, TX 75703-3701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Plus Southpark Inn & Suites 3.5*
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Also Known As:
Best Western Plus Southpark Inn And Suites
Best Western Plus Southpark Hotel Tyler
Best Western Tyler
Tyler Best Western

29 photos of this hotel

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