We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Plus Southpark Inn & Suites

#3 of 35 Hotels in Tyler
Certificate of Excellence
Hotel website
Hotel deals
120 W Rieck Road, Tyler, TX 75703-3701
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN Plus Southpark Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN Plus Southpark Inn & Suites
Write a Review

163 reviews from our community

Traveler rating
    113
    41
    7
    1
    1
See reviews for
51
39
17
37
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (52)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (24)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Staff makes this hotel outstanding. Wouldn't stay anywhere else in Tyler. They have gone out of their way to make sure everything needed is available for business travelers. As a frequent business traveler, you appreciate a hotel that makes you feel like "family" Very unique in todays world

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherman, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The hallway to the "non-smoking" room was so smokey that it was almost unbearable. The night was miserable because the comforter seemed to have a smoke odor. Breakfast was bland and lukewarm. I will never stay in this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Magnolia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

All was good. If you ever go to Tyler again we sill stay there. Staff was friendly. Room was pretty clean expect for the earplug we found between our sheets. It was quite too, we had a good night sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have no complaints on this in particular hotel! Everything was great from the moment you check in to the moment you check out! The Breakfast was amazing! It's very clean and clean in the rooms! The staff was very friendly and hospitable!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Awesome. Thank you so much for your great review and posting on Trip Advisor for all to see. We pride ourselves on guest services and so glad you appreciate it. Thanks for staying with us and please return again soon! More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely property. Lounging in the "great room" has the ambience of relaxing at your home estate. Upscale comfortable furniture, clean and well-cared-for property with attentive innkeeper/staff. Enjoyed being able to throw open the wooden shutters to enjoy the view while working out in the gym. Delicious breakfast. Close to the Azalea Tour route through town, short trip to Tyler State... More 

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

How sweet! Thank you for the rave review! We love to hear details on just what our guests like. Please, come and stay with us again. More 

Elkmont, Alabama, USA
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Overall the stay was excellent. The check-in, room and check-out was perfect. The eggs and sausage at breakfast both days was just warm, but tasted fine. The hotel has parking only for cars and pickups...no trucks or trailers (i.e. boats, U-Haul trailers, etc.). The hotel was quiet, clean and the staff very friendly. About average price with the taxes for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for you review of our property. I'm sorry that our parking is limited but I am so glad to see that you had a comfortable stay. We hope you return again soon. More 

Wichita Falls, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Pleasant stay. Accommodating staff. Well rounded breakfast. Cable TV is a little slow to surf channels. Great location, no more than 10 minutes from any attractions and food. No issues otherwise. Good value.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for your review. I will certainly check into the cable channel surfing ability. Please, come and stay with us again when you make it back to Tyler. More 

Odessa, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

The hotel is very nice and comfortable. I asked the front desk how old the hotel was and she said it was 16 years old. The owners have done a great job in refurbishing it, I would have guessed that it was a new property. Room and bathroom are spacious. The only downside was the coffee pot was placed in... More 

Was this review helpful? Yes 2
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Oh, I am so glad you enjoyed your stay with us. I do have to brag on my owners as they make my job so much easier. They have always been very gracious and have always kept the property looking new. Thank you so much for the review. We hope to see you again soon. More 

Longview, TX, United States
1 review
5 of 5 stars Reviewed March 16, 2015

Very nice hotel. Used a handicapped accessible room and it worked well. Grab bars in bathroom and walk in shower were helpful and safe. The breakfast buffet was good quality food. Very friendly, helpful staff on all shifts. We would return here!

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you for your nice review. We are so glad the handicapped, wheel chair accessible room fit your needs and you were happy with the breakfast and my staff as well. We do hope that you will stay with us again on your next trip to Tyler. More 

1 review
5 of 5 stars Reviewed March 15, 2015 via mobile

I felt this hotel and its amenities were awesome. Very friend staff. Willing to go above and beyond for their guest. Job well done!! Felt very secure. Cleanliness was fantastic. Great breakfast selections too. I loved the shampoo, conditioners and body lotion. Which I could get more the best part is they extend their hotels on accommodate your furry friend.... More 

Was this review helpful? Yes
Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for the great review! We are so glad that you enjoyed your stay. We pride ourselves on customer service. Thank you also for the compliments on my staff. I hope to get the chance to meet you when you return to Tyler. More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Pool/beach area (3)
Viewed
Room/suite (14)
Viewed
Business center/function rooms (2)
Viewed
Dining (8)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question