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All 31 Tyler hotels

BEST WESTERN Plus Southpark Inn & Suites

3.5 of 5
120 W Rieck Road, Tyler, TX 75703-3701
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91%
Ranked #6 of 31 hotels in Tyler
Most recent review
4 of 5 stars Reviewed June 4, 2013
Kevin C Lexington, North Carolina
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38 reviews from our community

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Lexington, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 4, 2013

My wife and I have stayed here on two occasions, recently, for a total of five nights. Each experience was a pleasant one. Every staff member treated us (and others from what we could see) very well. They warmly greeted us and responded promptly to any request we had. Our room was attractive and comfortable (in fact, they met my... More

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
June 12, 2013

Thank you so much for the positive review. Compliments are always welcome. It is our goal for each and everyone of our guests to feel at home. It looks like we are succeeding. Thank you again and hope to see you in the near future. More

Las Vegas, New Mexico, United States
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 30, 2013

This is one of those cookie-cutter motor hotels: Holiday Inn Express, Comfort Inn & Suites, etc. Nothing out of the ordinary anywhere on the property, and it occupies a rather drab, uninspiring spot surrounded mostly by other businesses. The current management is my main complaint, however, as it seems lackadaisical at best. One glaring example during my stay was an... More

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
May 2, 2013

I am very sorry to see that you did not enjoy your stay with us and do apologize for the problem you experienced with noise issues. After researching our log book, the only complaint I found regarding a continuous car horn was on March 19th of this year – it was the only one we received of the 56 rooms... More

Norco, California, Usa
1 review
5 of 5 stars Reviewed April 14, 2013

Review collected in partnership with Best Western

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
April 16, 2013

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Garland, TX
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 10, 2013

I stayed here one night on a business trip. The room was clean, bed was comfortable and the wi-fi worked the first time I logged on. The hot breakfast on the morning I was there consisted of eggs, two types of sausage, biscuits and gravy, as well as the usual contential fare and the standard waffle maker. The property is... More

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
April 16, 2013

Thank you so much for the wonderful review. We take great pride in taking care of our guests and want you all to feel at home. Please visit us again so. More

Whitehouse, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2013

We enjoyed our stay very much. The room was very clean, well maintained and up to date. The staff, Chris and Marc were very helpful. The breakfast was good with the normal offerings of cereals, juices, biscuits, sausage, eggs, waffles and fruit. The only con was the bed could have been softer. I just prefer a softer mattress.

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
April 4, 2013

Thank you so much for the nice review. We have recently replaced all of our mattress and boxsprings with new ones. We do hope you'll give us another try real soon and please let me know how the beds are then. We appreciate your feedback. More

Sault Ste. Marie, Michigan
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 26, 2013

The rooms are clean and large. Safe. C. lose to shopping. Doggie friendly plus nearby doggie day care. based on years of staying here. senior citizen woman traveling alone. excellent staff. Recommend This motel highly

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
April 3, 2013

Thank you so much "fulltimer65". We all enjoy what we do here and so appreciate the great review. Hope you continue to stay with us on your trips to Tyler! More

San Antonio, Texas, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

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Review collected in partnership with Best Western

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
April 3, 2013

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Houston, Texas, USA
1 review
4 of 5 stars Reviewed February 1, 2013

Review collected in partnership with Best Western

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
February 8, 2013

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Carthage, Texas, USA
1 review
5 of 5 stars Reviewed December 11, 2012

Great place to stay when in Tyler, TX. Clean, comfortable rooms, good cable TV selection, great customer service and nice free breakfast. This Best Western has become my go to place when staying in Tyler.

Review collected in partnership with Best Western

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Melissa F, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
December 14, 2012

Thank you so much for the great review. We do try to pride ourselves on customer service and appreciate guests who let us and others know if we are doing the right things. Till we meet again, Melissa More

La Grange, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2012

We found this BW to be a very pleasant surprise! We experienced excellent service from all staff members. Our room was extremely nice, very roomy and modern; the microwave and refrigerator were nice extras too. The free continental breakfast was pretty good but typical. This hotel was conveniently located close to several restaurants and shopping and although very close to... More

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bestintyler, Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review
November 8, 2012

Thank you so much for the review! We greatly appreciate your posting it so others can benefit from your opinion. Hope you visit us again soon! Melissa/Manager More

 
 
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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Also Known As:
Best Western Plus Southpark Hotel Tyler
Best Western Plus Southpark Inn And Suites
Best Western Plus Southpark Hotel
Best Western Tyler
Tyler Best Western
Address: 120 W Rieck Road, Tyler, TX 75703-3701
Phone Number:
Region: United States > Texas > Tyler
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Tyler
#8 Family Hotels in Tyler
#10 Business Hotels in Tyler
Price Range: $$
Hotel Class:3.5 star (3.5*)
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