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All 32 Tyler hotels

BEST WESTERN Plus Southpark Inn & Suites

3.5 of 5 Hotel   |   120 W Rieck Road, Tyler, TX 75703-3701
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94%
Ranked #2 of 32 hotels in Tyler
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
JamesD20 Houston, Texas
  • Overview
  • Reviews (114)
  • Photos (29)
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  • Room tips (14)
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114 people have reviewed this hotel

Traveler rating
    83
    25
    5
    1
    0
See reviews for
37
26
11
23
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Houston, Texas
Top Contributor
132 reviews 132 reviews
40 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stay in Tyler, TX frequently and the Best Western Southpark Inn does rate a PLUS!. The hotel was refurbished about a year and a half ago and is in good shape. The front desk staff were friendly and hospitable. The rooms were clean and well cared for. Bath linen was better than average (fluffy) and the king size bed... More

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear JamesD20, It was so very gratifying to see the wonderful things you had to say about your recent stay with us. We do work hard to keep a clean, comfortable property and a helpful, caring staff. I am so glad you had a great experience and we hope to have you with us again soon. More

Commerce, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel for the past 10 years, at least 6 to 7 times a year. The staff from the check in to the house cleaning are very nice and pleasant. The rooms, lobby and the outside grounds are always very clean. The breakfast is great. I will give this hotel a 100. They have security so... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Mary E, You are so wonderful to leave such a lovely review. As always, having you stay with us is great and we wish we had you with us more often. Safe journeys to you and yours and we look forward to seeing your smiling faces again soon. More

Rockdale, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Over the years I have stayed in many different hotels and chains, but the Best Western PLUS Southpark Inn & Suites is the only one that I will stay at when in the Tyler area. The staff go out of their way to make it an "Excellent Experience". Very clean and top notch is how I would describe the accommodations.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Kevin L, It is always a joy to have you with us and I'm so happy to see that you feel the same way about us. Thank you for the great review and we look forward to your next stay with us! More

nacogdoches, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We only needed a room for one night but it was a good night! I slept well and they fed us a good hot breakfast the next morning. Staff was very friendly and our room as nice and clean. Upon initial entry of our room there was a slight musty smell but it went away nearly immediately after we turned... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Emily C, Your review was lovely and thank you for sharing your thoughts about us. I am sorry you had to experience the mustiness - it is constant battle for us East Texans due to the high humidity. I am glad to see that it cleared up quickly. More

Lexington, North Carolina
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In June 2014, we enjoyed two three-day stays at Best Western Plus in Tyler. It never disappoints us. We've enjoyed our previous stays and expect to continue our good relationship with this hotel, which is very conveniently located on South Broadway at Rieck Road. The staff is always friendly and helpful. Our rooms are attractive and clean and in good... More

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Kevin C, Thank you very much for the great review. I agree that our location is outstanding as it puts us so close to so many wonderful things in Tyler (including the Rose Rudman trail which I do hope you took advantage of when running). Let us know the next time you will be coming our way - as... More

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

One of the best Best Westerns I have stayed at. New (looking) facility. The staff is friendly . I did not eat breakfast this time but I am sure it would have been good. Stayed here on a mini-buddy golf trip. I definitely recommend staying here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Dana S, Thank you for your recommendation and I am very glad to see that you enjoyed your stay with us. I also hope that you had a great time golfing. More

Las Cruces, NM
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you need to be in Tyler, this is a very nice place to park. Unfortunately, Tyler is about 13 miles from I-20, so it's a schlepp into town if you're just passing through, but there isn't much on I-20 nearby where you can eat in a half-way decent restaurant and get a drink or a beer at the end... More

Was this review helpful? Yes
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Barbara B, I am so very thankful for such a great review and I am so glad that you found us. True, we are a bit of a jaunt from Interstate Highway 20, but we have a great location in Tyler as you mentioned. I am certain that now that you know where we are you will visit us... More

shreveport, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was very pleased with the hotel, staff was great and all my needs were met. Breakfast was good cleanliness of hotel above expectations all our needs were met. room was great it was a suite that accommodated 3 adults and 2 children with room to spare. I even saw one of the employees loading and unloading a older person... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa F, Front Office Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Brenda G, I am so glad to see that you and grandkids had a great time during your stay with us. So happy to know that we were able to be exactly what you needed during your family time! More

Zwolle, Louisiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed one night and was very impressed with the hotel. Rooms were exceptionally clean, spacious, and attractive. Kids enjoyed the pool. Staff was friendly and helpful. Although the front desk clerk was working as quick and efficient as possible, checking in took a long time due to 5 guests arriving at the same time. Would stay again if I was... More

Was this review helpful? Yes
Melissa F, Front Office Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Danena R, We appreciate the kind words and are happy that enjoyed your time with us. I am sorry to see that a "registration rush" caused a delay at check-in for you but it is good to know that our desk staff handled the situation as quickly as possible. I do hope you visit us again. More

San Antonio, TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

Couldn't have been any better. The property was neat, clean, and attractive. The room was spacious and comfortable. The staff were professional and helpful. Breakfast was good, and laid out for easy access to various foods. Would definitely recommend it to family and friends.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa F, General Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Dear Linda B, Thank you for the wonderful review. I am always so thankful when we have earned high praise from our guests and we intend to do everything in our power to be the best hotel we can be. I hope we can be here for you again on your next journey to Tyler. More

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Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Address: 120 W Rieck Road, Tyler, TX 75703-3701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Plus Southpark Inn & Suites 3.5*
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Also Known As:
Best Western Plus Southpark Hotel Tyler
Best Western Plus Southpark Inn And Suites
Best Western Tyler
Tyler Best Western

29 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (8)
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Pool/beach area (3)
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Room/suite (11)
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Dining (5)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Tyler #2 Romantic Hotel in Tyler #4 Business Hotel in Tyler
Hotel Class
Number of rooms
60

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