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All 32 Tyler hotels

Comfort Suites at So. Broadway Mall

2.0 of 5 Hotel   |   303 East Rieck Road, Tyler, TX 75703
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86%
Ranked #6 of 32 hotels in Tyler
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
TKaty texas
  • Overview
  • Reviews (69)
  • Photos (24)
  • Amenities
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  • Room tips (11)
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69 people have reviewed this hotel

Traveler rating
    39
    21
    2
    3
    4
See reviews for
17
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
texas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I only stayed overnight but the front desk staff was very friendly and helped me retrieve an item I had left in my room after checking out. The breakfast was above average for a free breakfast with a nice selection that included an omelet, bacon, potatoes, muffins, waffles, cereal and more. The room was comfortable and well kept. It was... More

Was this review helpful? Yes
Tyler, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We love staying at the Comfort Suites in Tyler, Tx.... All the people that work there are extremely helpful and friendly, especially Brandy ! Thanks Brandy for your extra efforts and interest in helping my kids as well. The rooms are very clean and the breakfast is great. We greatly appreciate everyone there !

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Texarkana
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I had the most pleasant stay of my life at this hotel. The staff was so kind and courteous by greeting me and fulfilling my needs. I would most definitely recommend you to stay at this magnificent hotel when you come to Tyler, Texas!

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank You for your kind words and for staying here with us. We are so glad that you enjoyed your stay so much! We look forward to seeing you again soon!! More

Baytown
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I arrived at the motel, and was cheerfully greeted by the staff. They priced me a good double bed room, which was in excellent condition and very clean. I was provided excellent service and enjoyed my stay. There was no noise disturbance, and I got some quiet and peaceful sleep to recharge me for the coming day. I plan on... More

Was this review helpful? Yes 1
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for your awesome comments about our staff and hotel, we are so happy to hear that your stay was exceptional. We look forward to your next visit at Comfort Suites. More

Tyler
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

This was the most pleasant hotel I have ever been to. The staff was very courteous, and helpful with to my family. The front desk clerk, Brandy, was very gracious in helping my family find a place to eat, and it was walking distance from the hotel. There are a nice variety of restaurants just walking distance from this hotel.... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for your kind words,Our entire staff was exceptionally pleased that you appreciate all of our hard work. We strive to ensure a complete satisfaction to our guests. Come visit us again soon. More

Rockport, Texas, USA
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2014

We stay at this hotel when we shop at the first Monday sale in Canton. Rooms are always clean and the staff are great. It looks like they just remodeled because everything In the room was new. The location is great for easy access to everything in Tyler.

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brandy Franklin... More

West Monroe, Louisiana
1 review
5 of 5 stars Reviewed March 5, 2014 via mobile

I absolutely adore the front desk clerk Chance . If you stay at this comfort suites I would recommend checking in with him or if you have any problems refer to him . He was very generous and well mannered as well as dressed up to class standard. For sure will stay again . !

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

Texas
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 3, 2014

We have stayed here several times before when we attend First Monday in Canton. This time the hotel was evidently full, because we couldn't find a place to park our car. If the desk clerk hadn't been leaving, I don't know what we would have done. She told my husband if he could wait a few minutes, he could have... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to complete your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope... More

El Dorado, Kansas
1 review
5 of 5 stars Reviewed February 6, 2014

The Hotel is very clean and very nice and has been remodeled recently. The two beautiful sweethearts at the front desk in the mornings start my days off right with a friendly hello when I walk by. Beds are cozy and the hot tub is nice to relax in. Great places to eat close by and if you want advice... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

Centerville, Texas
1 review
5 of 5 stars Reviewed January 28, 2014

Great service, friendly people, newly remodeled. Will definitely stay again next year, when we attend the Cowgirl Get Together in Tyler. Thank you for a very nice experience!! Great location too!!!!!!

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

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Additional Information about Comfort Suites at So. Broadway Mall

Address: 303 East Rieck Road, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites at So. Broadway Mall 2*
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Also Known As:
Comfort Suites At So. Broadway Mall Hotel Tyler
Comfort Suites Tyler
Tyler Comfort Suites

24 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Room/suite (9)
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Dining (3)
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Pool/beach area (2)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Tyler #8 Business Hotel in Tyler
Hotel Class
Number of rooms
65

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