We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Tyler hotels

Comfort Suites at So. Broadway Mall

2.0 of 5 Hotel   |   303 East Rieck Road, Tyler, TX 75703
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites at So. Broadway Mall to your Saves list
Comfort Suites at So. Broadway Mall
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Priceline.com
and 6 more sites!
85%
Ranked #7 of 32 hotels in Tyler
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 5, 2014
Wilmarogers123 West Monroe, Louisiana
Write a Review

63 people have reviewed this hotel

Traveler rating
    33
    21
    2
    3
    4
See reviews for
15
16
1
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
West Monroe, Louisiana
1 review
5 of 5 stars Reviewed March 5, 2014 via mobile

I absolutely adore the front desk clerk Chance . If you stay at this comfort suites I would recommend checking in with him or if you have any problems refer to him . He was very generous and well mannered as well as dressed up to class standard. For sure will stay again . !

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

Texas
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 3, 2014

We have stayed here several times before when we attend First Monday in Canton. This time the hotel was evidently full, because we couldn't find a place to park our car. If the desk clerk hadn't been leaving, I don't know what we would have done. She told my husband if he could wait a few minutes, he could have... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to complete your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope... More

El Dorado, Kansas
1 review
5 of 5 stars Reviewed February 6, 2014

The Hotel is very clean and very nice and has been remodeled recently. The two beautiful sweethearts at the front desk in the mornings start my days off right with a friendly hello when I walk by. Beds are cozy and the hot tub is nice to relax in. Great places to eat close by and if you want advice... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

Centerville, Texas
1 review
5 of 5 stars Reviewed January 28, 2014

Great service, friendly people, newly remodeled. Will definitely stay again next year, when we attend the Cowgirl Get Together in Tyler. Thank you for a very nice experience!! Great location too!!!!!!

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

Centerville, Texas
1 review
4 of 5 stars Reviewed January 28, 2014

This hotel is very clean with brand new carpet. All of the staff was very friendly! The room was large with a private sittng area with plenty of mirrors and wall outlets. The breakfast was ok. I would prefer real eggs and bacon but that would be my only complaint.

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We look forward to your next stay with us. More

Centerville, Texas
1 review
4 of 5 stars Reviewed January 28, 2014

When we first arrived at the Comfort Suites, we were greeted by a very friendly, smiling young lady. We were a little early and when she checked, our rooms were not ready yet and we told her we would be back in an hour or so. Our rooms were ready when we came back and we were very pleased to... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

we truly are glad to hear you had a wonderful stay. On behalf of of our entire team we thank you and look forward to seeing you in the near future. More

Spring, Texas
Top Contributor
112 reviews 112 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 6, 2013

We have stayed at Comfort Suites in Tyler several times over the past few years. The hotel has undergone some renovations in the past few years and offers a comfortable, very convenient, choice in Tyler, TX. The hotel is off the main highway, Broadway, and directly behind a large shopping center, convenient to many restaurants. The room was comfortable, clean,... More

Was this review helpful? Yes 1
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

We are truly glad to hear, you had a wonderful stay. On behalf of our entire team, we thank you and look forward to seeing you in the near future. More

Memphis, Tennessee
Top Contributor
165 reviews 165 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 2, 2013

This is an older property, but in excellent condition. The rooms are large, with a separate sitting area, however the bathroom is a little small. Our room was in excellent condition, very clean. The staff was accommodating and friendly. The hotel sits well off the highway in a mixed residential, light commercial shopping area. So you are well insulated from... More

Was this review helpful? Yes
Brandy F, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

we truly are glad to hear you had a wonderful stay. On behalf of of our entire team we thank you and look forward to seeing you in the near future. More

Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 10, 2013

I have stayed here several times and have always enjoyed my stay. The hotel is extremely well maintained and staff is always friendly and helpful. The hotel is located in a great area near shopping and all the best restaurants. The value is second to none.

Was this review helpful? Yes
1Bharat, General Manager at Comfort Suites at So. Broadway Mall, responded to this review

We Thank you for your compliments and look forward to serving you in the near future. More

Celina, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 12, 2013

My daughter and I have stayed at this location several times while visiting my grandmother. I have never had a bad experience. Now, it is an added bonus because there has been recent renovations to all of the rooms. After returning home from our last trip to Tyler, my daughter realized that she had forgotten her American Girl Doll in... More

Was this review helpful? Yes

Been to Comfort Suites at So. Broadway Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites at So. Broadway Mall

Also Known As:
Comfort Suites At So. Broadway Mall Hotel
Comfort Suites At So. Broadway Mall Hotel Tyler
Comfort Suites Tyler
Tyler Comfort Suites
Address: 303 East Rieck Road, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Tyler
#7 Business Hotel in Tyler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites at So. Broadway Mall 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Travelocity, Tingo, TripOnline SA, Choice Hotels, Hotels.com and Venere so you can book your Comfort Suites at So. Broadway Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Suites at So. Broadway Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.