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Quality Inn Conference Center

3.0 of 5 2843 North NW Loop 323, Tyler, TX 75702
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Quality Inn Conference Center
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Quality Inn Conference Center
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98 reviews from our community

Traveler rating
    34
    19
    14
    14
    17
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28
16
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24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bridgewater, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

My company had me out in Tyler this past week and this hotel was close to the Target distribution center where I was working. It's certainly not perfect but they seem to be really turning the place around. The room I was given was clean, comfortable and most of all the wifi worked great! Lots of neat places to eat... More

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Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Disgusting, unsanitary and frightening. Within moments of being in the room, I developed a headache from the mold and cigarette smoke still lingering in the air. I asked to move rooms. The second room didn't have a properly functioning air conditioner and the bathtub did not drain at all. So, we had to move again. The elevator didn't work either--had... More

Was this review helpful? Yes
Dave B, General Manager at Quality Inn Conference Center, responded to this review

As I have just taken over this property, I am thoroughly embarrassed as a hotelier and business operator. I greatly appreciate the time you took to write the review and humbly offer my apologies. The owners have committed to making some major changes and many improvements on our hotel, including replacing that old carpet in the hallways. I am working... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Will never stay here again........Be Aware......... This hotel was disgusting, carpets were dirty, rooms were smelly. We booked non smoking rooms and both reeked of smoke. There were dead crickets in the hall for the 2 days we stayed there, so the floors could not have been vacuumed. There was also a moldy odor around the a/c unit. We also... More

Was this review helpful? Yes
Dave B, General Manager at Quality Inn Conference Center, responded to this review

I noticed this review and its copies on other sites and I can tell our hotel and service failed you miserably. As the new GM, I want to make this right and avoid any kind of repeat in the future for you, or any guest. Although the review really smarts, I appreciate the opportunity to respond to the poor performance... More

Claremore, Oklahoma, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

I didn't not want to even rate this motel a 1 star. The only reason I did was for the front desk clerk tried to be helpful. This was the worst motel I have ever been in. It was so dirty when we went to our room. Every thing was dirty.They had tried to put carpet freshener on the carpet,... More

Was this review helpful? Yes
Dave B, General Manager at Quality Inn Conference Center, responded to this review

Thank you for the review and a chance for other Guests to share in my response. As the new manager, I am committed to improve this hotel operation in every way I can. The elevator, pool area, and AC units freezing over are already getting addressed by the new maintenance team. The owners have ordered new carpet for the hallways... More

Hemphill
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed here because the town where we wanted to stay was booked up. Normally Quality Inns are a decent place to stay. However this one needs a lot to fix its issues. The staff is very friendly. However the carpets are stained badly. The elevator twice took us to our floor but never opened the door and then went... More

Was this review helpful? Yes
Dave B, General Manager at Quality Inn Conference Center, responded to this review

Yes, we do have some work to do. As the new GM, I am committed to getting those changes done for our Guests. The owners have also committed to making the improvements (like new carpet) and we have a new maintenance team to address other issues such as the items you stated. I appreciate the time you took to share... More

1 review
1 of 5 stars Reviewed 4 weeks ago

Carpet is filthy. Free breakfast is a joke. Ate at Denny's instead. Had to ask for towels, wash rags and toilet paper everyday except one. The smell is awful. Had to buy and spray air freshener to be able to stay in room. Tub has mildew. Will never stay here again.

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Denver, Colorado
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great staff at an older hotel. Not bad for the price and the breakfast was enjoyable. The hallway carpets are in need of replacement and it seems they are replacing them as I saw people measuring the hallways while I was there. The rooms are great! Very spacious with a flat screen TV, refrigerator, and microwave. Ask for an upgrade... More

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Corinth
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

I purchased this hotel on hotwire, and I will say it was very misleading. Better yet, falsely advertised. This is place is terrible. I agree the front desk staff are nice, friendly, and helpful. However, that does not in anyway take away quality of the hotel. The carpets are filthy, the linens and towels have dingy yellow tone to them,... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2014

I purchased my room on Hotwire and this is what I was given... TERRIBLE. The room smelled awful. The carpet in the hallway was worn. The AC in the hallway and elevators were off. The restaurant looked as if it would pass a city health inspection. The view inside the rusting awning a putty knife, old broom, and some type... More

Was this review helpful? Yes 2
Texarkana, Arkansas
1 review
1 of 5 stars Reviewed August 28, 2014

Checked the hotel. HIspanic girl at counter was nice but the rooms and hotel a total disappointment. The hotel 1st floor smelled like a cheap motel. Checked in my room on the 2nd floor and smelled like smoke everywhere! Bathroom had urine in the toilet and bed and covers had black stains on them. Was moved to 4th floor and... More

Was this review helpful? Yes
Roxanne R, General Manager at Quality Inn Conference Center, responded to this review

Dear Guest, Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your accommodations on your recent visit. I hope you will give us another chance to provide you with superior service and accommodations on your next visit to Tyler. Regards, More

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Additional Information about Quality Inn Conference Center

Address: 2843 North NW Loop 323, Tyler, TX 75702
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn Conference Center 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Quality Hotel Tyler
Tyler Quality Inn

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