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Staybridge Suites Tyler University Area

3.0 of 5 2759 McDonald Rd, Tyler, TX 75701
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Certificate of Excellence 2014
Staybridge Suites Tyler University Area
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Staybridge Suites Tyler University Area
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117 reviews from our community

Traveler rating
    87
    20
    5
    3
    2
See reviews for
36
10
4
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Texas
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

the room was exceptionally clean, stocked and arranged thoughtfully for a single girl on business travel. The breakfast was above average for a free buffet with Wolfgang Puck coffee. The happy hour was awesome! The wine wasn't cheap and the beer was Kona Brewery as well as another choice. They had the fireplace going inside and out and was so... More 

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Meridian, Mississippi
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveling through for 1 night the week after Christmas. 2 bedroom suite was lovely and hotel had cute little courtyard. Rooms were well furnished and clean. Closest in our room was huge! Beds are soft and comfortable. A little off the beaten path but well lit and marked with signs. Would certainly recommend.

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Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall this is a very nice hotel with exceptional staff. We had a king size suite with great furnishings My 10 year old son had invited a friend to join him own this trip. Our intentions were for both of them to sleep on the bed that pulls out from the couch. The bed was not big enough to accommodate... More 

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Houston, Texas
1 review
1 of 5 stars Reviewed December 15, 2014

It's a nice hotel, but the service lacks in customer service. They will not refund your money. There was slamming of doors all through the night & the layout really is a maze to get around. Could not get any rest because of this & they would not refund your money. Will go somewhere else - & will never consider... More 

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sbtylerfom, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Kat B, Thank you for taking the time to let us know about your experiences at our property. On behalf of our entire staff at Staybridge Suites we apologize for the concerns you shared about your experience at this hotel. We are currently working to adjust the springs on all guest room doors to eliminate the noise issue you described.... More 

Georgetown, Texas
Top Contributor
59 reviews 59 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 26, 2014

My husband and I stay at hotels mainly all around Texas quite frequently. Average one night a week. This hotel was booked for us by the Realtors he was training for next door. Wow! It's beautiful. Brand new. Look at all their photos. The back courtyard area is incredible. Can go out there from dining area or from indoor pool... More 

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Tucson, Arizona, United States
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2014

Our company has had several meetings at this hotel. The staff are great! It is very easy to get to, quiet, close to all kinds of restaurants (by car), and super comfortable. I look forward to my next stay at this location!

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1 review
2 of 5 stars Reviewed November 19, 2014 via mobile

This place was nice EXCEPT the $75.00 charge per dog !! I come in to Tyler often from North Fort Worth to visit my parents . When my kids and come to town we bring all 3 of my little chihuahuas. They are very well behaved and travel with me everywhere .( including my parents house during the day while... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Tyler University Area, responded to this review

Dear Cbstarr, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy to hear that our location worked for your travel needs. However, please accept our sincerest apologies if you found the pet fee rates to be higher that what you have expected. I have taken note of your comments... More 

central texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

Stayed here for one night during the Tyler Rose Festival. The room was small to me for my family of four which was the number allowed in the room. The breakfast had limited choices, and I was say was definitely not kid friendly food. While I wouldn't say it was a bad place, I would most likely look for somewhere... More 

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sbtylerfom, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

La01no03, Thank you for taking the time to let us know about your experiences at our property. On behalf of our entire staff at Staybridge Suites we are very sorry to hear that you were not thoroughly satisfied with your stay. We always strive to exceed our guest's expectations in every way possible. We will be contacting you privately to... More 

Huntsville, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

I have stayed here three times in the past 2 years & am never disappointed. Rates are reasonable. Rooms are like a 1 bedroom apartment: modern, clean, spacious, and up to date. Free breakfast! Free wine & beer Tuesday-Friday. Staff very friendly. Great location close to UT Tyler. Also, safe area. Love it!!!

Was this review helpful? Yes 1
sbtylerfom, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Marisa B, Thank you for taking the time to let us know about your stay at the Staybridge Suites Tyler University Area! We are thrilled that you enjoyed both our breakfast and the Social during your stay. We have relayed your comments on to our staff and are looking forward to seeing you the next time you are in Tyler!... More 

Denham Springs, Louisiana
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 19, 2014

How we ended up in Tyler TX. on the way to Dallas is a story all by itself, but we did and the hotel my wife stayed at previously was sold out due to a conference that weekend in town. We then decided to call ahead to Staybridge and secured their last room, a queen suite. Room was very nice... More 

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Additional Information about Staybridge Suites Tyler University Area

Address: 2759 McDonald Rd, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Tyler University Area 3*
Number of rooms: 86
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Hotel Style:
#2 Business Hotel in Tyler
#6 Family Hotel in Tyler

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