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All 32 Tyler hotels

Staybridge Suites Tyler University Area

3.0 of 5 Hotel   |   2759 McDonald Rd, Tyler, TX 75701
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93%
Ranked #4 of 32 hotels in Tyler
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
GH1060 Philadelphia, Pennsylvania
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87 people have reviewed this hotel

Traveler rating
    64
    17
    2
    2
    2
See reviews for
24
9
4
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here while driving across country. I was very pleasantly surprised by this hotel. The suite was large, clean, and everything was new. The staff at the hotel was also incredibly friendly and accommodating. The buffet and happy hour were also nice.

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Katy, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Once again, we had a wonderful weekend at the Staybridge Suites. The room was perfect and the breakfast delicious. The staff is always friendly and bend over backwards to accomodate our needs. Must give a shout out to Amber who went out of her way to help us through a dinner issue. Along with the rest of the staff, we... More

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for university preview day. Hotel is in a prime location if you are visiting the university. From the hotel to campus is literally 2 minutes. Very clean, new property. WOuld be a good choice for an extended stay. Front desk were very accommodating, we asked for extra blankets. Only complaint that I have is that while walking through... More

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

The suite was more than adequate; not only plenty of space but very clean and comfortable. The location was easy access to all locations in Tyler, that I had planned for this trip. From reservations through the end of my stay I could not have been treated with more courtesy from EVERY employee here, management, desk to housekeeping. The management... More

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Austin
Top Contributor
54 reviews 54 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pleasantly surprised by my stay at Staybridge. Room was spacious, staff very hospitable, and the free happy hour buffets and breakfasts worked well for a quick visit. Around the corner from the UT Tyler campus and on the loop so easy to navigate Tyler.

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staytyler, General Manager at Staybridge Suites Tyler University Area, responded to this review

Thank you for your kind words. Hope to see you in the near future. More

New Braunfels, Texas
1 review
5 of 5 stars Reviewed February 27, 2014

Our group has stayed at this fairly new hotel twice in the last 9 months for baseball tournaments and had a great experience both times. Jeff Shirley and Amber were great to work with regarding setting up our groups accomodations. They were very professional and helpful in making our trip a great time. The rooms were awesome and very clean.... More

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staytyler, General Manager at Staybridge Suites Tyler University Area, responded to this review

Thank you for staying with us. Hope to see you in the future. More

Bells, Texas, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Unsure of the previous review as we had an issue with a refrigerator not cooling and the manager on duty was quick to respond and replace with no hesitation. The hotel was extremely clean and the pool area was quite warm for a nice dip in the pool while it was snowing outside. It appears that the breakfast was catered... More

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Greenville,tx
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed February 7, 2014

Bed is awful, water pressure is sad! Had an issue where two weeks were billed to my card and should have been billed to my corp. office. Could not receive any help from staff, left six messages for mgr who was never there, never returned my call!

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staytyler, General Manager at Staybridge Suites Tyler University Area, responded to this review

We sincerely apologize for any inconvenience the billing error you described may have caused. Our management team corrected the issue within 24 hours of the initial error and will be working to ensure it does not occur again. We hope to see you again when you are back in the area! More

Longview, Texas
Top Contributor
165 reviews 165 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 25, 2014

We had a special anniversary weekend and chose to stay at the new Staybridge. I am a loyal IHG customer but this was my first time at a Bridge. Everything was great as it should be at a new property. They had the best in room coffee I have ever had and I stay in hotels 90 - 120 times... More

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staytyler, General Manager at Staybridge Suites Tyler University Area, responded to this review

Thank you for your kind words. Hope to see you on your future travels. More

Lindale
Top Contributor
66 reviews 66 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 28, 2013

I was pleasantly surprised by this hotel stay. They heated pool was very nice, and the inner courtyard is a hidden marvel. The rooms were like mini-apartments. Very nice and clean. The breakfast was great and the club room offered a huge TV! I enjoyed it very much!

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Additional Information about Staybridge Suites Tyler University Area

Address: 2759 McDonald Rd, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 32 hotels in Tyler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Tyler University Area 3*
Official Description (provided by the hotel):
Come experience Tyler's newest upscale hotel property located in the University Area next to great shopping and exciting entertainment. We are Tyler's premiere extended-stay hotel property built for both transient and long-term hotel guests. We offer numerous price-inclusive amenities including; complimentary breakfast buffet, free high-speed wireless internet, 24-hr business center, indoor pool/spa, outdoor courtyard with bbq pavilion, great room, fitness center, laundry room with free washers and dryers, premium cable, evening socials, guest library/den. Meetings, conferences and classes welcomed in our vista meeting room. Spaciously appointed and modern suites built to make your stay relaxed and comfortable - just like home. All rooms come equipped with a full-size kitchen, work area with spacious desk and ergonomic chair, living area with sofa and connecting chaise lounge with multi-use ottomans, and a vanity with closet along with a separate bathroom. ... more   less 
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