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Staybridge Suites Tyler University Area

#10 of 36 Hotels in Tyler
Certificate of Excellence
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2759 McDonald Rd, Tyler, TX 75701
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Staybridge Suites Tyler University Area
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145 Reviews from our TripAdvisor Community

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Arkansas
2 reviews
4 of 5 stars Reviewed December 28, 2015

Stayed here a few weeks ago on a 2 day business trip, of course it had ups and downs. The room was defintely nicer than I expected. Loved the fire pit outside and it was a nice view from the room. Staff was very helpful and nice. My only complaint (which was by no fault of anyone) we were put... More 

Helpful?
Thank John H
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear John H, Thank you for staying at Staybridge Suites Tyler University Area. We are very happy that you enjoyed your stay and we appreciate you taking the time to give us your feedback. It helps us improve guest satisfaction which is so very important to us. We apologize that you had noisy neighbors. If you stay with us again... More 

Lewisville
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 19, 2015

Spent nice quiet weekend with my wife and enjoyed our stay in this property. Clean, good breakfast and friendly staff made our stay a pleasant one. There was also a nice pet area with picnic tables to walk our dog.

Helpful?
Thank Noel1070
Las Vegas, Nevada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 7, 2015

Have stayed here several times while passing through East Texas on I-20. It is a 20 min detour off I-20 but the property is in a quiet residential area. No issues with anything but the pet fees. Staybridge is a pet friendly brand across the country but this particular location has the most expensive pet fees seen by us to... More 

Helpful?
Thank George C
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear GeorgeC, Thank you for staying at Staybridge Suites Tyler University Area. We are very happy that you enjoyed your stay and we appreciate you taking the time to give us your feedback. It helps us improve guest satisfaction which is so very important to us. I understand how you feel about the pet fee. It is a brand standard... More 

Houston, Texas, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 7, 2015

We often visit Tyler to see family. Much to our surprise, our regular hotel was booked and we booked at the new Staybridge Suites instead. We were not disappointed. The grounds are beautiful. There is a fire pit, outdoor kitchen and seating areas that are nicely appointed but the weather prevented us from fully enjoying. We chose a one bedroom... More 

Helpful?
Thank cdhousetx
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear Cdhousetx, Thank you for staying at Staybridge Suites Tyler University Area. We are very happy that you enjoyed your stay and we appreciate you taking the time to give us your feedback. It helps us improve guest satisfaction which is so very important to us. We look forward to seeing you again on your next trip to Tyler! More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 30, 2015

My wife and I stayed here over Thanksgiving holiday while visiting relatives and we had a nice time. The breakfast buffet was pretty good, but the weekday free dinner and drinks (beer on tap/wine) was a great bonus. The best aspect, however, were the rooms: very spacious with all the amenities you would expect. I’ve stayed at several hotels in... More 

Helpful?
Thank Ben K
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear Ben K, Thank you for staying at Staybridge Suites Tyler University Area. We are very happy that you enjoyed your stay and we appreciate you taking the time to give us your feedback. It helps us improve guest satisfaction which is so very important to us. We hope to see you again on your next trip to Tyler! Thanks... More 

Boerne, Texas, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 26, 2015

My trip to Tyler was very last minute - a loved one was admitted to the hospital. I was a wreck - trying to get a flight and figuring out a place to stay. Our family has stayed at Staybridges in the past, and have always had a good experience, and they were close to the hospital, so I called... More 

Helpful?
Thank Karen D
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear Karen D, Thank you for staying at Staybridge Suites Tyler University Area. We are very happy that you enjoyed your stay and we appreciate you taking the time to give us your feedback. It helps us improve guest satisfaction which is so very important to us. We hope to see you again on your next trip to Tyler. Thanks... More 

2 reviews
5 of 5 stars Reviewed October 26, 2015 via mobile

We had a 1 bedroom with 2 queen beds and it was everything we needed. Having a separate bedroom was great since my 4 month old was with us. The breakfast was good and the dining area was clean. The staff was top notch and recommended we try Villa Montez which was the most delicious Latin food I have ever... More 

Helpful?
Thank TheWrightLady
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

TheWrightLady, Thank you for staying at the Staybridge Suites Tyler-University Area. We are very happy that you enjoyed your stay. We definitely agree with you, the Villa Montez is fabulous! We hope to see you again on your next trip to Tyler! More 

Houston, Texas, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 23, 2015

We had to cancel our reservation due to the bad weather hitting the area and they refused to cooperate in any way. We planned on staying there at a later date and asked if we could change the date of the reservation and they refused to do anything. That is a great way to lose future business! For sure we... More 

Helpful?
Thank Yvonne D
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear YvonneD, I apologize but you booked an Advance Purchase room. This gives you a lower rate and in exchange it is non refundable. We would be more than happy to change the arrival date on the reservation. Please give us a call at the front desk if you would like to change your date of arrival. More 

Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 11, 2015 via mobile

We stayed here for Parents Weekend at TJC. ALL of the staff were very friendly and helpful. The room was super clean. The breakfast was wonderful! Many options to choose from. Seating inside and outside.The courtyard is wonderful. We were in room 216 2-Queen bed suite. There are 3 levels to this hotel. Hotel does have 1 elevator. 3 entrances... More 

Helpful?
Thank Totally_A1_Tourist
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear Totally_A1_Tourist, Thank you for staying at Staybridge Suites Tyler-University Area. We are very happy that you enjoyed your stay. We look forward to seeing you on your next trip to Tyler. Thanks again for the great review! More 

Fort Worth, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 27, 2015 via mobile

For a chain hotel, I was impressed at the in-room kitchenette and facilities. Better than most. And the week night happy hour in the lobby was great- Ziegenbock beer on tap for free, and hot snacks. Couldn't have asked for better than that, especially when you're expecting nothing- a happy surprise bonus!

Helpful?
Thank Jennifer C
Nikki P, Front Office Manager at Staybridge Suites Tyler University Area, responded to this review

Dear Jennifer C, Thank you for staying at the Staybridge Suites Tyler University Area. We are very happy that you enjoyed your stay and hope that you will stay with us again on your next trip to Tyler! More 

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