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Courtyard Tyler

3.0 of 5 7424 South Broadway Avenue, Tyler, TX 75703
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Certificate of Excellence 2014
Courtyard Tyler
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Courtyard Tyler
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Courtyard Tyler
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164 reviews from our community

Traveler rating
    101
    33
    16
    6
    8
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38
21
13
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Onalaska, Wisconsin
Top Contributor
73 reviews 73 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here a couple of times and have been pleased each visit. The rooms are "cozy." I usually like to workout in my room, but thre isn't much space for that ere, however, I was staying in a King room as a solo traveler and it was very comfortable, modern and well take care of. Clean bathrooms are critical... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear BJStella, Thank you for choosing the Courtyard by Marriott on your recent trip to Tyler! We appreciate the feedback and are glad to hear that you enjoyed your stay with us! We will be sure to pass on the comments to each department. Thank you again & we will look forward to your next stay with us! More 

Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very nice. The aesthetics are very pleasing, there is a running trail right behind the hotel, and the staff (ALL of them - front desk, cooks, cleaning crews) are very personable, enjoyable and go out of their way to make your stay top notch. The room (1 King) was spacious and very clean. There was plenty of... More 

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear James W, Thank you for your comments regarding your recent stay with us! We appreciate the feedback and are glad to hear that your family enjoyed your stay! Providing excellent customer service is extremely important to us & we will be sure to pass the compliments on to each department. Thank you again for your feedback & we hope... More 

Birmingham, Alabama
2 reviews
4 of 5 stars Reviewed November 18, 2014

We stayed here on our way to San Marcos, TX. 10/23/14. Booked a King room with couch sleeper bed, which was all they had available. The room was fairly small and very tight for four of us (2 adults / 1 teen / 1 tween). There was no room to put a roll away for our 2nd child. The front... More 

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Mountaingirljhg, Thank you for taking the time to give us feedback from your recent stay with us! We apologize that you experienced an uncomfortable noise level during your stay with us. We offer several options in The Bistro and have several close restaurants and local diners near by that we would love to recommend for you! We appreciate you... More 

Austin, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2014

I had never been to Tyler, Texas before, and I was skeptical about the quality of hotels that would be available. I was pleasantly surprised by the quality of the room. The decor was simple and well selected (rather than overdone and tacky!). There were plenty of outlets to recharge electronics, a great desk (with a section that could be... More 

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Debbie T, Thank you for your comments regarding your most recent stay with us! We are so glad to hear that you enjoyed your stay with us and the amenities throughout the hotel! Marriott works with Pepsi, so our Courtyard by Marriott does have Pepsi products. Thank you for choosing the Courtyard by Marriott Tyler and we appreciate your... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

First of all, I booked the reservations with a young lady named Lexi. She was very nice, and was regretful when she had to inform us that only one night of our trip was available at the Tyler property. At the time, I was disappointed but figured my husband and I would wing it and find another place for the... More 

Was this review helpful? Yes 1
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Mj B, Thank you for taking the time to provide feedback regarding your most recent stay with us! We appreciate the comments & are so glad to hear that you enjoyed your stay with us! We will be sure to pass on the compliments to the appropriate departments. It is our goal to provide excellent customer service to all... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

We came in for a tennis tournament and stayed two nights. I was very pleased with the cleanliness, amenities and service. The breakfast was yummy and the lobby coffee over having to buy Starbucks was a plus. This will be my go to locale for Tyler tourneys in the future!

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Lauren V, Thank you for taking the time to give us feedback from your recent stay with us! We are so glad to hear that you enjoyed your stay from the guest rooms to the Bistro with breakfast to the lobby area with complimentary coffee. We will be sure to pass the compliments on the appropriate departments! Thank you... More 

Brooklyn
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2014

Clean and comfortable hotel with excellent and friendly service. I accidentally left a a few clothing items in my room and received a prompt call from Holly the General Manager. She had my clothes fedexed to my next destination. Super helpful!

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear vnBrooklyn, Thank you for your comments regarding your recent stay with us! We appreciate you choosing the Courtyard by Marriott Tyler & are happy to hear that you enjoyed your stay and received excellent service. Providing excellent customer service is definitely a top priority for our staff and we will be sure to pass on the compliments. Thank you... More 

Lafayette, Louisiana, United States
2 reviews
1 of 5 stars Reviewed September 20, 2014

I travel with my work and have stayed in MANY hotels. Maybe I just had higher expectations with the price, but for a $200/night room I was VERY disappointed! The room was very small and crowded by the furniture, the bed was relatively hard but I guess its hard to please everyone with that, the refrigerator couldn't hold more than... More 

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Jo Anne P, Thank you for taking the time to give us feedback regarding your recent stay with us! We sincerely apologize for the experience you had and issues you encountered during your stay. Please know this is not the normal experience our guests receive when staying at the Courtyard by Marriott Tyler and we understand this is far... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed August 30, 2014

This was my first time traveling to Tyler and I always try to use Marriot wherever I go. I was in town visiting some friends that i went to school with. my room was clean, staff friendly and very reliable internet, which is a must when travceling.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear jwilliams1085, Thank you so much for your comments regarding your recent stay with us! We are glad to hear that you were able to enjoy the complimentary Wi-Fi internet and we will be sure to pass on the comments to the appropriate department. Thanks again! More 

Moncks Corner
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 26, 2014

Traveling with 3 adults and 5 children, accommodations more than met our needs. Beds were comfortable, rooms were clean, and children enjoyed the pool. There are plenty of restaurants nearby. There is a local breakfast restaurant a few blocks away if you don't want the extra charge for breakfast. The staff were friendly, but some services were lacking. Our rooms... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear TBP84, Thank you for taking the time to give feedback regarding your recent stay with us! We are glad to hear that the hotel accommodations more than met your needs for you and your family during your stay! I apologize for the experience with your towels & please be assured that we will address this with our housekeeping and... More 

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Additional Information about Courtyard Tyler

Address: 7424 South Broadway Avenue, Tyler, TX 75703
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tyler 3*
Number of rooms: 121
Reservation Options:
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Hotel Style:
#8 Business Hotel in Tyler

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