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All 32 Tyler hotels

Courtyard Tyler

3.0 of 5 Hotel   |   7424 South Broadway Avenue, Tyler, TX 75703
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85%
Ranked #8 of 32 hotels in Tyler
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
luvabulldog little elm tx
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135 people have reviewed this hotel

Traveler rating
    93
    22
    12
    4
    4
See reviews for
26
19
11
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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little elm tx
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel frequently on business. This is my 3rd trip to Tyler in less than a month. This hotel had a room available so I took it despite the fact that the person at the desk was less than friendly. Tyler is full of endlessly friendly people...a delightful place to visit...but the desk person was pretty rude. Unfortunately, when I... More

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Tyler, Texas
1 review
5 of 5 stars Reviewed January 24, 2014

Our company recently reserved hotel and conference rooms at this location. After the first training class we held there, we were very surprised. The out-of-town guests stated that the service was fabulous and they were always there if a problem arose. They, also, informed us that this is the hotel they now wanted to stay when traveling to Tyler. We... More

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Gulf Breeze, Florida
Top Contributor
80 reviews 80 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 4, 2014

We were pleasantly pleased with our stay here in Tyler, while attending a wedding at the Centaur Arabian Farms in Flint, TX. The less than positive comments were not true for us. The couple arranged for a bridal discount and although there was no free breakfast served, it could be purchase for a price and enjoyed in a lovely lobby... More

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

gb7ihla, Thank you for sharing your experience in this great review. I'm so glad you enjoyed your stay, and happy we were able to have you here with us. We love hearing from our guests, and hope to have you back with us in Tyler soon! Safe travels! More

Houston, Texas
Top Contributor
104 reviews 104 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 3, 2013 via mobile

The first night the AC must have been on! We had the heat turned up to 80 in the room and still freezing. On Saturday morning, I had to leave early, around 5am, and none of the parking lights were on. Very dark and scary in the parking lot...room could have been cleaner in my opinion. We had to stop... More

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

TTJFamily, Thank you for staying with us during your time in Tyler, and letting us know of your stay. It's unfortunate to hear we did not exceed your expectations, and failed to maintain your room to Marriott standards. Please accept my apologies. I have addressed your concerns with our staff to ensure this is fixed immediately, and does not cause... More

Rowlett, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 1, 2013

I have stayed at a number of Courtyards over the years and did not find this one to be up to the standard of the others. While it was okay, it was not what I have come to expect. Our room did not have any toiletries when we arrived. When I called the desk, the desk clerk asked if I... More

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

redoldsman, Thank you for your review and for staying with us during your time in Tyler. My apologies for your stay not being exemplary, as we strive to ensure each guest has a great experience. We failed to meet your expectations and that is not acceptable. I hope we can earn your trust and business, and have you stay with... More

West Monroe, Louisiana
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 22, 2013

My wife and her sister recently spent the night in Tyler Texas at the Courtyard Tyler,.. My sister-in-law, made the reservation a week or so ahead of time, for a double full or queen, was given the rate, and when they arrived, that room was not available, they had to take a single King, and it cost more than before,... More

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

Revbh- It's unfortunate to hear you and your family did not have an exemplary stay here at Courtyard Tyler, as we strive to insure each and every guest is well taken care of and given world class Marriott Service. I'm unclear as to why we would not have the initial reservation available at check-in, and would like to look into... More

Bryan, Texas
Top Contributor
50 reviews 50 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 7, 2013

I have stayed in some really bad places in Tyler, but this Courtyard is great. It is in a good location near restaurants and such. The hotel is new, our room was clean and comfortable. I have had good luck with Courtyards and this is no exception.

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

BKAG04, Thank you for staying with us during your time in Tyler, and for this wonderful review. I'm so glad you enjoyed your stay with us, and look forward to having you and your family here with us again soon! Safe Travels! More

Dallas, Texas, United States
2 reviews
3 of 5 stars Reviewed November 1, 2013

I was very excited to stay in this hotel because it is new so my expectations were high. Check in was fast, she did not tell us what our room number was or how to get there, but we drove all the way around and decided to go in lobby entrance and look at our key to see what room... More

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

Elizabeth W, Thank you for staying with us here at Courtyard Tyler. I'm very sorry to hear of the issues you experienced during your stay with us. We failed to offer a stay that you expect and deserve from a Marriott. I have discussed your experience with our Executive Housekeeper to insure this does not happen again. I hope you... More

Chicago
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 29, 2013

My wife and I stayed here for one night while in Tyler for a friend's wedding. We booked our room at a discount as part of a wedding block of rooms, and we were extremely pleased with what awaited us. We arrived at around 4:00 in the afternoon and check in was more than a breeze. I don't think I've... More

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Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

mburtz, Thank you so much for staying with us and for this great review. We really enjoy hearing about our guests' experiences and this is no exception. We hope to see you again soon here at Courtyard Tyler. Safe Travels! More

Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 26, 2013

Reasonably clean, but everything else was a downer. Humans are ill-arranged to use the bathroom sink, since we seem to want to stand in front of the sink to use it. This hotel had a cabinet that pushed out into the remaining space, requiring me to stand to the side of the sink to use it. The staff are always... More

Was this review helpful? Yes 3
Sales_Directorof, Director of Sales at Courtyard Tyler, responded to this review

GreenvilleJim, Thank you for staying with us during your time in Tyler, and for letting us know about your stay. While we do not have any control over the layout of the bathroom sink, we do have full control over guest service. We at Courtyard Tyler strive to provide all of our guests with exceptional service. I have addressed your... More

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Additional Information about Courtyard Tyler

Address: 7424 South Broadway Avenue, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 32 hotels in Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tyler 3*
Official Description (provided by the hotel):
Located off of Highway 69, the new Courtyard by Marriott Tyler will make your stay in Texas both productive and pleasant. This spectacular four-story hotel features the new state of the art lobby that enable guests with greater flexibility and choices that allows them to both, work and relax using our free Wi-Fi throughout and easy access to the latest news and weather with the help of the GoBoard. ... more   less 
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