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Courtyard Tyler

#12 of 35 Hotels in Tyler
Certificate of Excellence
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7424 South Broadway Avenue, Tyler, TX 75703
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183 reviews from our community

Traveler rating
    115
    35
    17
    8
    8
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44
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80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I do not write reviews very often but felt compelled to rate this Hotel after staying there on April, 15, 2015. We were traveling for our anniversary and this looked to be a great place to stay. $189.00 for a standard room and we were told rudely "NO AARP discount was available". NOT very friendly at the check-in desk at... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Carol A, Thank you for your feedback regarding your recent stay with us! We appreciate the comments and are disappointed to hear that you did not have an enjoyable stay. Providing excellent customer service is our top priority for our staff and please know that we will address your comments with our staff. All of our rates are based... More 

Mansfield, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel in a great location. I stay here at least twice a week ( not because I'm in the doghouse) but I have a construction project in Tyler. The staff are some of the friendliest people I have ever come across, they remember me and my name as soon as I come thru the door. The rooms are clean... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Dewayne H, Thank you for your feedback regarding your most recent stay with us! We are so glad to hear that you enjoy your stays and the friendly customer service! Providing excellent customer service is our top priority, so we will be sure to pass on the compliments & feedback. Thank you again for your review and for choosing... More 

Lexington, KY
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

In Tyler for business. Nice clean hotel. The staff was very nice and helpful. Gave get dinner ideas and service. Outdoor seating is nice. Breakfast in the bistro was great and nice to have a bar in the hotel.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear kygirlie, Thank you for choosing the Courtyard by Marriott Tyler & for your feedback regarding your recent stay with us! We are thrilled to hear that you received great service, ideas for dinner, and you enjoyed the hotel! We will look forward to your next stay with us & thank you again for your review! More 

St. Paul, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Quiet location at the south end of town with great service and clean, spacious rooms. While I'm generally here for business, I would definitely consider it for any other stay as well. Easy access to great restaurants in town, or if you just want to chill, there are good restaurants and entertainment within easy walking distance!

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear ide9000, Thank you for your feedback regarding your recent stay with us! We appreciate the comments and we will be sure to pass on the compliments. thank you for choosing the Courtyard by Marriott Tyler and we will look forward to your next trip to Tyler! More 

Sparta, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Comfy but inconvenient - fire alarm went off in the middle of the night, phone would ring with no answer, staff did correct the issues. Power went off in half of the room. The hotel had a major leak and weak breakfast bar. However, loved the beds and location was cozy. Note: we did leave a message for the manager... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear ExploreratWil, Thank you for your comments regarding your recent stay with us! We sincerely apologize that your stay was not convenient and you encountered issues. This is not the exceptional stay our valued guests are accustomed to receiving from our Courtyard by Marriott Tyler. Please rest assured the issues you encountered have since been corrected. We apologize that you... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of booking a room with Courtyard Tyler. It would be difficult for this hotel to improve in any way to the high standard it has achieved. This hotel gives you everything you want to make sure you enjoy your stay. Wi-fi is free in the hotel and has a very good signal too. Very good lighting... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Journee S, Thank you for your recent review on the Courtyard by Marriott Tyler! We are thrilled to hear that you enjoyed your stay with us and all of the amenities throughout the hotel from the guest rooms to the complimentary Wi-Fi. We appreciate you choosing the Courtyard by Marriott Tyler and hope to see you back in Tyler... More 

Tyler, Texas
1 review
5 of 5 stars Reviewed March 19, 2015

This particular Courtyard by Marriott is one of the best I've stayed at, and I always stay at this one when in Tyler. I highly recommend the hotel for their amazing friendly and accommodating nature. The entire staff always has smile, and are noticeably there to make sure my stay is as pleasant as possible. The Cafe/Bar area is extremely... More 

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear TPaulW, Thank you for the feedback from your recent stay with us! We appreciate the comments & are so glad to hear that you always enjoy your stay with us when in Tyler! It's our ultimate goal to ensure all guests enjoy their experience and love their stay with us, so love to hear your feedback! We will be... More 

1 review
5 of 5 stars Reviewed March 18, 2015

This has been the best Stay at a hotel my family has ever had and it was all because of Tish..I am a single mom with 4 children 2 with special needs and I wanted to do something special with my kids for spring break. I was calling around at different hotels and they just could not meet my accommodations.... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Hollydklutz, Thank you for your recent review on your stay with the Courtyard by Marriott Tyler! We are so glad to hear that you enjoyed your stay with us and that your kids enjoyed their Spring Break! Spring Break is always such a fun time for parents & their kids, so we are thrilled to know that we were... More 

Haughton, Louisiana
1 review
5 of 5 stars Reviewed March 14, 2015

Hotel was great. Very nice. Nicest courtyard that I have seen. Stayed there for baseball tournament and it was very clean, modern, and staff very polite. Will stay there again for sure!! Great location, Mall, food, etc they even have a self serve tcby across parking lot.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Tracey R, Thank you for taking the time to give us feedback on your recent stay with us! It's always a pleasure to have the sports team with us for baseball tournaments and we are thrilled to know that you enjoyed your stay with us from the hotel to staff to the location. Thank you again for your review... More 

1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

We stayed at Tyler Courtyard Marriott while playing in a baseball tournament. It was very nice, as was the staff. They were very accomodating to our team! We will definitely be booking rooms here again!

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Jen3Jones, Thank you for your review from your recent stay with us & we are glad to hear that you enjoyed your stay! We can't believe Spring is already here and baseball tournaments have kicked off! We are looking forward to having you & your team stay with us again on the next tournament in Tyler! Thanks again for... More 

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