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All 32 Tyler hotels

Courtyard Tyler

3.0 of 5 Hotel   |   7424 South Broadway Avenue, Tyler, TX 75703
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81%
Ranked #12 of 32 hotels in Tyler
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
TBP84 Moncks Corner
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155 people have reviewed this hotel

Traveler rating
    95
    31
    16
    6
    7
See reviews for
35
21
13
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Moncks Corner
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Traveling with 3 adults and 5 children, accommodations more than met our needs. Beds were comfortable, rooms were clean, and children enjoyed the pool. There are plenty of restaurants nearby. There is a local breakfast restaurant a few blocks away if you don't want the extra charge for breakfast. The staff were friendly, but some services were lacking. Our rooms... More

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Texas
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Courtyard was clean, well staffed and comfy. Room was fairly large with a king bed in our room 219. Bathroom was very clean and it had plenty of hot water. Breakfast food was served but we did not eat there since it is pricey for what you get. There are plenty of eating locations nearby. The cost was higher than... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear retiredjohn, Thank you for taking the time to give your feedback from your recent stay! We are glad to hear that you enjoyed your stay while in Tyler. Thanks again for your feedback and for choosing the Courtyard Tyler for your stay - we hope to see you on the next trip! More

Nacogdoches, TX
Top Contributor
53 reviews 53 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here before and will definitely do so again. Very friendly staff. Very clean. Small but very nice indoor pool and hot tub. Luggage carts at entrance. Very close to restaurants and shopping.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Ben_Nacogdoches_TX, Thank you for your compliments regarding you most recent stay with us! We will be sure to pass on the compliments to the appropriate department and are so glad to hear that you enjoyed your stay with us! Looking forward to your next stay in Tyler! More

Mico, TX
Top Contributor
60 reviews 60 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It almost met my expectations, however, the TV wasn't working and the shower curtain was really dirty and "soap scummy." The hotel staff were friendly but I have higher expectations for the amount we paid. If we had stayed longer than one night, I definitely would have complained but we were in a hurry and didn't want to hassle with... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Christy B, Thank you for taking the time to give us feedback from your recent stay at the Courtyard Tyler! We appreciate the comments and will be sure to address them with our housekeeping department. Whether you are staying one night or ten nights, please do not hesitate to let the front desk know about the issues in your... More

Plano, Texas, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was a pleasant surprise. The lobby area is really nice and airy, and there are some great areas to hang out if you want some time away from your room. Outside are fire pits and comfy patio furniture. My room was really nice -- a comfy king-sized bed for my husband and me, and a great pull-out couch... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Thank you so much for your comments regarding your recent stay with us Stacey V! We are glad to hear you and your family enjoyed the accommodations! We will be sure to pass on the compliments to the front desk staff and will communicate to our housekeeping department about the A/C as we want to make sure all of our... More

Phoenix, Arizona
Top Contributor
161 reviews 161 reviews
49 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really, I couldn't ask for more in a facility. Easy check-in by gracious folks. Spacious, accommodating room with a wonderful bed, great air-conditioning, stunning Wi-Fi, well-lit, clean bathroom. A fundamental yet forgettable fitness room with the requisite treadmills. As a guy who's on the road significant portion of the summer, I would like to see fitness rooms with more opportunity.... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear beedell, Thank you for your review! We are so pleased to know that you enjoyed your stay and accommodations throughout the entire hotel. We appreciate your suggestions for the fitness center & will look into adding some additional items that you could check-out from the front desk or possibly creating a fitness package for guests such as yourself. Again,... More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I have stayed here before and had no issues...what happend?! New mgmt maybe? first of all we arrived late, I had called the day we were to arrive two times that we were coming in late, please hold our rooms, they said no problem. guess what, we arrived, sorry we dont have that room anymore, oh and the other one... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear ZooJake, Thank you for your comments regarding your most recent stay with us! We appreciate the feedback and are disappointed to know that you didn't receive the excellent stay Marriott guests are accustomed too. We will look into the room that stayed in and address the issues you stated your experienced. We apologize and please feel free to contact... More

Wisconsin
Top Contributor
164 reviews 164 reviews
63 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 22, 2014

This was my second stay at this Courtyard and the service was not as good as the last stay. The young man who was at the desk barely greeted us, and breezed through our check in process super fast, but I felt like we annoyed him for some reason, he was just not that friendly. We were not looking to... More

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CourtyardTylerSales, Director of Sales at Courtyard Tyler, responded to this review

Dear wisgirl01, Thank you for your feedback regarding your recent stay with us! We sincerely apologize for the customer service you received during this past stay and for the distracting noise near your room. Please know that providing excellent customer service is extremely important to us and we will be sure to address it with the appropriate team member and... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

Ok, after reading the reviews I was tentative about my stay here even after a nice stay last year. Turns out my stay was great. I got a free upgrade with Silver status, the room was large and clean. The beds were really comfortable and the shower was great. We were one room away from the elevators and did not... More

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CourtyardTylerSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Rick6927, Thank you for your comments regarding your most recent stay with us! We are glad to hear that your family had a great stay & glad to hear you're a returning guest as well! We do currently have a few areas that we are remodeling the hotel for the better to improve our valued guests stays with us... More

Florida
Top Contributor
56 reviews 56 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2014

Okay I was scared to stay here after reading all the poor reviews, but everything else in Tyler was sold out. It is quite a nice hotel. Granted the staff could use better management, but all in all I had a good stay. I think most people are expecting free coffee and breakfast these days, so it would behoove this... More

Was this review helpful? Yes
CourtyardTylerSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Extensive Travels, Thank you for the feedback regarding your recent stay with us - we appreciate the comments! While we do have Starbucks coffee available for purchase in our Bistro, we also have free coffee & water in the lobby for all of our guests. On your next stay with us - please feel free to ask Front Desk... More

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Additional Information about Courtyard Tyler

Address: 7424 South Broadway Avenue, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tyler 3*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Tyler
Hotel Class
Official Description (provided by the hotel)
Located off of Highway 69, the new Courtyard by Marriott Tyler will make your stay in Texas both productive and pleasant. This spectacular four-story hotel features the new state of the art lobby that enable guests with greater flexibility and choices that allows them to both, work and relax using our free Wi-Fi throughout and easy access to the latest news and weather with the help of the GoBoard. ... more   less 
Number of rooms
122

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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