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All 32 Tyler hotels

Courtyard Tyler

3.0 of 5 Hotel   |   7424 South Broadway Avenue, Tyler, TX 75703
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81%
Ranked #10 of 32 Hotels in Tyler
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
jwilliams1085 Oklahoma City, Oklahoma
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156 reviews from our community

Traveler rating
    96
    31
    16
    6
    7
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35
21
13
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first time traveling to Tyler and I always try to use Marriot wherever I go. I was in town visiting some friends that i went to school with. my room was clean, staff friendly and very reliable internet, which is a must when travceling.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear jwilliams1085, Thank you so much for your comments regarding your recent stay with us! We are glad to hear that you were able to enjoy the complimentary Wi-Fi internet and we will be sure to pass on the comments to the appropriate department. Thanks again! More

Moncks Corner
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveling with 3 adults and 5 children, accommodations more than met our needs. Beds were comfortable, rooms were clean, and children enjoyed the pool. There are plenty of restaurants nearby. There is a local breakfast restaurant a few blocks away if you don't want the extra charge for breakfast. The staff were friendly, but some services were lacking. Our rooms... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear TBP84, Thank you for taking the time to give feedback regarding your recent stay with us! We are glad to hear that the hotel accommodations more than met your needs for you and your family during your stay! I apologize for the experience with your towels & please be assured that we will address this with our housekeeping and... More

Texas
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Courtyard was clean, well staffed and comfy. Room was fairly large with a king bed in our room 219. Bathroom was very clean and it had plenty of hot water. Breakfast food was served but we did not eat there since it is pricey for what you get. There are plenty of eating locations nearby. The cost was higher than... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear retiredjohn, Thank you for taking the time to give your feedback from your recent stay! We are glad to hear that you enjoyed your stay while in Tyler. Thanks again for your feedback and for choosing the Courtyard Tyler for your stay - we hope to see you on the next trip! More

Nacogdoches, TX
Top Contributor
58 reviews 58 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 12, 2014

Have stayed here before and will definitely do so again. Very friendly staff. Very clean. Small but very nice indoor pool and hot tub. Luggage carts at entrance. Very close to restaurants and shopping.

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Ben_Nacogdoches_TX, Thank you for your compliments regarding you most recent stay with us! We will be sure to pass on the compliments to the appropriate department and are so glad to hear that you enjoyed your stay with us! Looking forward to your next stay in Tyler! More

Mico, TX
Top Contributor
60 reviews 60 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

It almost met my expectations, however, the TV wasn't working and the shower curtain was really dirty and "soap scummy." The hotel staff were friendly but I have higher expectations for the amount we paid. If we had stayed longer than one night, I definitely would have complained but we were in a hurry and didn't want to hassle with... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Christy B, Thank you for taking the time to give us feedback from your recent stay at the Courtyard Tyler! We appreciate the comments and will be sure to address them with our housekeeping department. Whether you are staying one night or ten nights, please do not hesitate to let the front desk know about the issues in your... More

Plano, Texas, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 8, 2014

This hotel was a pleasant surprise. The lobby area is really nice and airy, and there are some great areas to hang out if you want some time away from your room. Outside are fire pits and comfy patio furniture. My room was really nice -- a comfy king-sized bed for my husband and me, and a great pull-out couch... More

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Thank you so much for your comments regarding your recent stay with us Stacey V! We are glad to hear you and your family enjoyed the accommodations! We will be sure to pass on the compliments to the front desk staff and will communicate to our housekeeping department about the A/C as we want to make sure all of our... More

Phoenix, Arizona
Top Contributor
163 reviews 163 reviews
49 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 6, 2014

Really, I couldn't ask for more in a facility. Easy check-in by gracious folks. Spacious, accommodating room with a wonderful bed, great air-conditioning, stunning Wi-Fi, well-lit, clean bathroom. A fundamental yet forgettable fitness room with the requisite treadmills. As a guy who's on the road significant portion of the summer, I would like to see fitness rooms with more opportunity.... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear beedell, Thank you for your review! We are so pleased to know that you enjoyed your stay and accommodations throughout the entire hotel. We appreciate your suggestions for the fitness center & will look into adding some additional items that you could check-out from the front desk or possibly creating a fitness package for guests such as yourself. Again,... More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2014

I have stayed here before and had no issues...what happend?! New mgmt maybe? first of all we arrived late, I had called the day we were to arrive two times that we were coming in late, please hold our rooms, they said no problem. guess what, we arrived, sorry we dont have that room anymore, oh and the other one... More

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TylerHotelSales, Director of Sales at Courtyard Tyler, responded to this review

Dear ZooJake, Thank you for your comments regarding your most recent stay with us! We appreciate the feedback and are disappointed to know that you didn't receive the excellent stay Marriott guests are accustomed too. We will look into the room that stayed in and address the issues you stated your experienced. We apologize and please feel free to contact... More

Wisconsin
Top Contributor
173 reviews 173 reviews
67 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 22, 2014

This was my second stay at this Courtyard and the service was not as good as the last stay. The young man who was at the desk barely greeted us, and breezed through our check in process super fast, but I felt like we annoyed him for some reason, he was just not that friendly. We were not looking to... More

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CourtyardTylerSales, Director of Sales at Courtyard Tyler, responded to this review

Dear wisgirl01, Thank you for your feedback regarding your recent stay with us! We sincerely apologize for the customer service you received during this past stay and for the distracting noise near your room. Please know that providing excellent customer service is extremely important to us and we will be sure to address it with the appropriate team member and... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

Ok, after reading the reviews I was tentative about my stay here even after a nice stay last year. Turns out my stay was great. I got a free upgrade with Silver status, the room was large and clean. The beds were really comfortable and the shower was great. We were one room away from the elevators and did not... More

Was this review helpful? Yes
CourtyardTylerSales, Director of Sales at Courtyard Tyler, responded to this review

Dear Rick6927, Thank you for your comments regarding your most recent stay with us! We are glad to hear that your family had a great stay & glad to hear you're a returning guest as well! We do currently have a few areas that we are remodeling the hotel for the better to improve our valued guests stays with us... More

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Additional Information about Courtyard Tyler

Address: 7424 South Broadway Avenue, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Tyler 3*
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