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Country Inn & Suites By Carlson, Tyler South

#13 of 36 Hotels in Tyler
Certificate of Excellence
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6702 South Broadway, Tyler, TX 75703
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1 room 1 adult
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Country Inn & Suites By Carlson, Tyler South
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178 Reviews from our TripAdvisor Community

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Dallas, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Stay out of the pool, so much chlorine it was damaging to everyone! Called to confirm they had a heated pool for a 10 year old birthday as we live out of town. Heater was broken and the pool was freezing, very disappointed!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank WombleTravel
Tef T, Front Office Manager at Country Inn & Suites By Carlson, Tyler South, responded to this review

Thanks for posting a review. We do apologize for the inconvenience of the pool being out of order on your arrival, it was an unforeseen event. It has been scheduled for maintenance. Once again we sincerely apologize for this, and do hope to see you again. More 

Tyler, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, inviting lobby with fire in fireplace and warm cookies and hot chocolate or cider made our check in fun. Our room was comfortable and clean. The swimming pool and whirlpool were welcoming by design. We would recommend this inn to everyone. in

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 761janicem
Tef T, Front Office Manager at Country Inn & Suites By Carlson, Tyler South, responded to this review

Thanks for leaving a review, we appreciate the feedback. Hopefully we will see you again soon! More 

1 review
5 of 5 stars Reviewed November 30, 2015 via mobile

Tef Donald and Terrance professional in every way. Great stay. The guy that cooked breakfast, yum. Best ever. When I come back I will stay there. Housekeeping also very friendly. Can't complain at all except TA won't let me submit with less than 200 characters.

Helpful?
Thank Judyjpratt
Tef T, Front Office Manager at Country Inn & Suites By Carlson, Tyler South, responded to this review

Thank you for taking the time to post a review about your stay. We appreciate the feedback and the compliments. Our staff is dedicated to offering the best customer service possible. We look forward to your next trip! More 

Niles, Michigan
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 30, 2015

We stayed here over the Thanksgiving holiday and the service was amazing! We had a 15-hour drive and the front desk staff was able to check us in earlier than planned. The room was great and very clean. The bed was extremely comfortable and even the towels had a new feel to them. Even the other guests were very friendly!... More 

Helpful?
Thank LinzMichelle
Tef T, Front Office Manager at Country Inn & Suites By Carlson, Tyler South, responded to this review

Thank you for taking the time to post a review. We are ecstatic that you enjoyed your stay with us and look forward to your next visit! Our Wi-Fi password changes on Fridays, we apologize that we did not inform you at check-in. See you soon!! More 

Amarillo, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015 via mobile

We are traveling from Amarillo to Louisiana and stopped here for the night! The room was nice and clean, the breakfast was great! The man working the breakfast kept everything refilled and fresh! Even at 8:55 when it was expected to shutdown at 9:00!! Love that! The young man Tef who checked us out went above and beyond to help... More 

Helpful?
Thank jmcmellon
Tef T, Front Office Manager at Country Inn & Suites By Carlson, Tyler South, responded to this review

Thank you for taking the time to share your experience at our hotel. We are delighted that you had such a great experience and look forward to your next visit! Our staff is dedicated to offering the best customer service at all times, and your compliments show that we are doing a great job! Thanks again, and see you soon!! More 

Tyler, Texas
1 review
5 of 5 stars Reviewed November 20, 2015 via mobile

Hotel was very clean! Staff (specifically Tef) was very friendly and helpful. He went above and beyond expectations! Will definitely be back! We had multiple clients staying at the hotel and had a conference room for our business meeting. Room was well stocked and Tef handled every request very quickly!

Helpful?
Thank LoriDavis6
Tef T, Front Office Manager at Country Inn & Suites By Carlson, Tyler South, responded to this review

Thank you for sharing you experience with us. We are thrilled to see you enjoyed your meeting, and glad you had such a great experience. We look forward to your next visit! More 

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