We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Tyler

#7 of 35 Hotels in Tyler
Certificate of Excellence
Hotel deals
Hotel website
220 East Grande, Tyler, TX 75703
Offers & Announcements
2X Points Package
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Garden Inn Tyler
Professional photos View all
Browse nearby
Hilton Garden Inn Tyler
Add Photo Write a Review

329 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    226
    67
    14
    12
    10
See reviews for
100
59
12
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (329)
  • Mar-May only
    (87)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (75)
All months
Allen, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel. The hotel is very close to many restaurants and shopping. The workout room is a good sized room. The pool is a little small, but was not crowded. Great walking trail adjacent to hotel. Great Staff. Always pleasant and cheerful.

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Lotusjeff, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and we look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden Inn Tyler, Texas More 

Plano, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Absolutely the best experience during my stay at this hotel. The staff was very professional and efficient. My check in process was less than 2 minutes. The food was fresh and healthy and at a reasonable price. This is probably the best stay that I ever had.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Dhoang1011, Dear Peter S, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and we look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden Inn Tyler, Texas More 

Katy, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very helpful, friendly staff at the hotel. Hotel was neat and clean. Front desk staff at arrival greeted us with a smile. Provided directions to local areas of interest including restaurants outside the hotel proprty. Overall stay was very good. I will be stay here again when in Tyler.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Gregg S, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and that the employees took great care of you. We look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Clean, friendly and comfortable with excellent wifi. Only concern would be the price of products in their pantry...I was charged $3.25 for a Twix candy bar. I expected "hotel" prices, but holy cow. Beware if you shop in the pantry!

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Gregory P, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and I am sorry to hear about the pantry items being priced too high. I will pass these comments on to our management team as we continue to improve... More 

1 review
5 of 5 stars Reviewed 1 week ago

Girls golf trip - two nights in Tyler Texas. Hotel looked new. It was recommended by a friend as one of the nicer local places to stay. Great staff, nice rooms, up to date electronics. We had an ac problem and were immediately moved to another room w/ help - they brought water bottles...It was 90 degrees outside. They were... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear margarethE4048RE, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and that the employees took great care of you. We look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden Inn More 

Houston, Texas
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

As a business traveler, I really appreciate the friendly staff, clean room and onsite restaurant. I stay here 3 nights a month & always receive 5 star service! The attention to detail is what makes my huge fan and loyal customer! Thank you for hiring exceptional staff!

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear JackieCoogs15, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and that the employees took great care of you. We look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden Inn More 

Dallas
Level Contributor
92 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights at the Garden Inn. The hotel is clean and well run. The staff are very nice and helpful. For this class of hotel, it is quite good. The bathroom and toiletries are up to Hilton's better hotels. The towels and linens were good for a three star, but not as good as regular Hiltons. The rooms... More 

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Jeff3545, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback and I am also sorry to hear about the internet working slowly. I will pass these comments on to our maintenance team as we continue to work to improve our guest experience. We are very pleased that you enjoyed... More 

Carthage, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Check in is 3:00, we arrived at 2:30 and sat in the lobby until 3:30. I had booked 2 rooms in advance. Once we made it to the room we found that the beds were hard as bricks. Other than that, it was a clean hotel. I would prefer an ol worn out soft motel 6 bed for $39.99 rather... More 

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Mwilliford3, Thank you for your review of our hotel. We are sorry that you had a disappointing experience during your stay with us. We always aim to ensure every guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank... More 

Livingston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I use this hotel when in Tyler as it is centrally located for all my engineering customers, good breakfast, very comfortable room, always clean, and great bar to relax and nice place to sit outside and enjoy an adult beverage and a smoke.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Peter S, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay and we look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden Inn Tyler, Texas More 

Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at a few Hilton Garden Inns before. This one delivered the reliable HGI experience. Room was clean, greeting was friendly and expedient, check out was quick. Our room was comfortable and quiet. Would definitely stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amanda S, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear carleighheath, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. Amanda Sanford Guest Services Manager Hilton Garden Inn Tyler, TX More 

Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Pool/beach area (3)
Viewed
Bathroom (6)
Viewed
View from room (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Dining (8)
Viewed
Business center/function rooms (13)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Tyler hotels
0.5 mi away
Sleep Inn & Suites Tyler
3.7 mi away
Staybridge Suites Tyler University Area
2.9 mi away
Magnuson Hotel and Conference Center Tyler
Show Prices
Show Prices
Show Prices
0.6 mi away
BEST WESTERN Plus Southpark Inn & Suites
1.0 mi away
Residence Inn Tyler
Residence Inn Tyler
#13 of 35 in Tyler
5.0 of 5 stars 55 reviews
3.0 mi away
Holiday Inn Express & Suites Tyler South
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay