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All 32 Tyler hotels

Hilton Garden Inn Tyler

3.0 of 5 Hotel   |   220 East Grande, Tyler, TX 75703
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90%
Ranked #3 of 32 hotels in Tyler
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chris N Keller, Texas
  • Overview
  • Reviews (202)
  • Photos (68)
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  • Room tips (23)
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202 people have reviewed this hotel

Traveler rating
    146
    37
    8
    5
    6
See reviews for
63
36
8
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Keller, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Other reviewers have mentioned that this hotel is probably the best in Tyler, TX, and I completely agree. All parts of the hotel were very nice and clean, including the rooms. The room was very large, the bathroom was a little on the small side though. Our room was a "shower only" king, which I kind of liked not having... More

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Omaha, Nebraska
1 review
5 of 5 stars Reviewed 2 days ago NEW

A night auditor with personality! Terry was engaging and very welcoming! the rooms was very very very clean! The breakfast was awesome. This hotel has it going on! It is rare these days to see a hotel where everything is working the way it should!

Review collected in partnership with Hilton Garden Inn

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Rockwall, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an excellent hotel with a wonderful walking trail/park behind it. Absolutely fantastic. The location to restaurants is great!! The staff is excellent. They have coffee, tea and water along with snacks out all day for your convenience. We will stay here again!

Review collected in partnership with Hilton Garden Inn

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Pittsburg, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

June 26 is our wedding anniversary. My wife and I were quite busy, and did not have time to spend a few days away from the area. However, we still wanted to get away; so we decided to spend our anniversary with these wonderful people. I first called the property manager (Ms. Crystal Smart), and asked about rooms, and any... More

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Fort Lauderdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This Hilton Garden Inn is located on the edge of a bustling city with a beautiful park beckoning out your window. The park has a walking/running trail 20 steps from the back door of the hotel. A shopping mall is 5 minutes away, as well as many restaurants, both sit down and fast food. Even though it is on a... More

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Lake Jackson, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton for the Little League all-star state tournament with our team and families. Brittany did an amazing job giving us a group rate and securing enough rooms for additional families. Amanda at the front desk was very helpful and patient with our room requests and changes. The rooms were beautiful and comfortable. The lobby was spacious... More

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Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you Amycat3. We, at the Hilton Garden Inn- Tyler, appreciate the positive feedback. Thank you for your kind words about our staff. We have an amazing team that we are proud of them. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. Best of Luck for your... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the front desk staff to the bar staff to the housekeeping staff, the service at this hotel is impeccable. The hotel itself is so comfortable and beautifully decorated. The gym facilities are better than most mid range hotels and very clean. I travel frequently to Tyler for business and now I will never stay anywhere else. Extended stays can... More

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Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Mkinnell - Thank you. We, at the Hilton Garden Inn- Tyler, appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Clute, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was relatively inexpensive but it felt like a more expensive one. The decor was upscale and the food and drink offered in the lobby was upscale as well. The staff was super friendly and there was a bar that served very nice cocktails. The breakfast was unbelievable with huge servings of hot cooked to order items as well... More

Review collected in partnership with Hilton Garden Inn

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Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Cynthia, Thank you for your kind words. I am glad that you enjoyed our restaurant and lounge while staying at the hotel. We look foward to seeing you in the future. More

Dallas, Texas
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Sadly for such a beautiful city, the hotel options are very limited. This Hilton is very clean, has a good location, the people were nice and the rate was good; however, the bed was terribly uncomfortable. Its a sleep system and we never could get it to soften much by turning to 1 as we were told. Then when the... More

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Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience with our Garden Sleep System was not pleasant. Your comments will help us as we continually work to improve our guest experience. We look foward to seeing you next time you are in Tyler. More

Rowlett, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this Garden Inn in the past during the week for business with normal expectations and normal experience. My wife an I attended our High School reunion which happened to be right around our wedding anniversary. I booked the room online for Saturday night and in the comment field asked for their most romantic room available. MISTAKE....... More

Was this review helpful? Yes 1
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More

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Additional Information about Hilton Garden Inn Tyler

Address: 220 East Grande, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler

68 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Tyler #4 Business Hotel in Tyler #4 Romantic Hotel in Tyler
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 
Number of rooms
125

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