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All 32 Tyler hotels

Hilton Garden Inn Tyler

3.0 of 5 Hotel   |   220 East Grande, Tyler, TX 75703
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Ranked #3 of 32 hotels in Tyler
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
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  • Reviews (207)
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207 people have reviewed this hotel

Traveler rating
    148
    39
    9
    5
    6
See reviews for
65
36
8
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I found the room to be clean and spacious and will come back again. There were ample parking spaces and the shaded spots were plentiful. The service representatives at the front desk were helpful, friendly, and knowledgeable.

Review collected in partnership with Hilton Garden Inn

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Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the top hotel in the Tyler area and hands down blows away all of the competition. Would not stay anywhere but here when in Tyler. The facility is beautiful with a walking trail behind and a beautiful outdoor area to sit as well as sitting areas inside to relax and enjoy conversation. The breakfast is delicious!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Frank, Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Dallas, Texas
Top Contributor
60 reviews 60 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

On the plus side we had a nice arrival and were given a high room with a view of the trees and running trail. I am increasingly avoiding Hilton Garden Inn for 2 reasons. 1) Sad dull white bulbs in the lamps that make the room feel like a used car lot in a bad part of town. 2) Bad... More

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. We hope you will consider staying with us in the future. More

San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff is very accommodating and friendly. Breakfast is above an average breakfast package at a similar hotel, and I can't say enough about the staff at breakfast. Wow. Family room we stayed in was ample and decor was new. Noon check out is nice. However, beware of paper thin walls. You can hear every word, laugh, etc... being said next... More

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Omaha, Nebraska, United States
Top Contributor
50 reviews 50 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The decor is well-maintained and the room was very clean. The park and trail are easily accessible. I liked coming back to the room to relax at the end of long work days so I could grab my glass of fruit-infused water and oatmeal cookie(s). The lobby is very inviting and friendly. The breakfast buffet is speedy, offers good choices,... More

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Keller, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Other reviewers have mentioned that this hotel is probably the best in Tyler, TX, and I completely agree. All parts of the hotel were very nice and clean, including the rooms. The room was very large, the bathroom was a little on the small side though. Our room was a "shower only" king, which I kind of liked not having... More

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 3 weeks ago

A night auditor with personality! Terry was engaging and very welcoming! the rooms was very very very clean! The breakfast was awesome. This hotel has it going on! It is rare these days to see a hotel where everything is working the way it should!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you. We, at the Hilton Garden Inn- Tyler, appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Rockwall, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel with a wonderful walking trail/park behind it. Absolutely fantastic. The location to restaurants is great!! The staff is excellent. They have coffee, tea and water along with snacks out all day for your convenience. We will stay here again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you. We, at the Hilton Garden Inn- Tyler, appreciate the positive feedback. I am glad you were able to enjoy the Rose Rudman Trail located neear the hotel. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

Pittsburg, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

June 26 is our wedding anniversary. My wife and I were quite busy, and did not have time to spend a few days away from the area. However, we still wanted to get away; so we decided to spend our anniversary with these wonderful people. I first called the property manager (Ms. Crystal Smart), and asked about rooms, and any... More

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you. We, at the Hilton Garden Inn- Tyler, appreciate the positive feedback. I am glad you were able to enjoy your anniversary here at the hotel. We wish you many more years of love and happiness. We are very pleased that you enjoyed your stay. Look foward to seeing you again! More

Fort Lauderdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This Hilton Garden Inn is located on the edge of a bustling city with a beautiful park beckoning out your window. The park has a walking/running trail 20 steps from the back door of the hotel. A shopping mall is 5 minutes away, as well as many restaurants, both sit down and fast food. Even though it is on a... More

Was this review helpful? Yes
Crystal S, Manager at Hilton Garden Inn Tyler, responded to this review

Thank you. We, at the Hilton Garden Inn- Tyler, appreciate the positive feedback. I am glad you were able to enjoy the Rose Rudman Trail located neear the hotel. We are very pleased that you enjoyed your stay. Look foward to seeing you again next time you are in Tyler. More

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Additional Information about Hilton Garden Inn Tyler

Address: 220 East Grande, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler

68 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Tyler #3 Romantic Hotel in Tyler #3 Business Hotel in Tyler
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 
Number of rooms
125

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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