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Hilton Garden Inn Tyler

3.0 of 5 220 East Grande, Tyler, TX 75703
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Certificate of Excellence 2014
Hilton Garden Inn Tyler
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Hilton Garden Inn Tyler
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269 reviews from our community

Traveler rating
    189
    53
    10
    9
    8
See reviews for
81
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Slingerlands, New York
Top Contributor
483 reviews 483 reviews
112 hotel reviews
254 helpful votes 254 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located just off of the interstate and right next to the Broadway commercial strip it could not be more convenient. The hotel is quiet, comfortable and may have the friendliest staff that I have seen in a hotel. Special thanks to Amanda who made a special point to say hi or bye and start a conversation. Great breakfast. Would, and... More 

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Keller, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a reserve on the road / road trip stop. We typically look for a Homewood Suites as the rooms are always clean and the free breakfast is a nice touch. We will be looking for the Hilton Garden Inn's from this point forward! Spacious King Room and we had an enjoying Two Queen Room. Both very nice, clean... More 

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Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Love being able to check-in online in advance and choose desired room; Keurig coffee maker; delicious breakfast; extra outlets beside the bed; nice toiletries; coffee/tea/cocoa available 24/7; friendly staff. If you think the mattress is too hard, there is a switch on the side to adjust.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

Yadkinville, North Carolina
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night, but did eat at the grill, and got a drink at the bar. Everyone was pleasant and the food was good. The beds were adjustable, but I didn't find it to be very comfortable for one night. If I stayed a few more days, I think I could have found a setting I liked I found... More 

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

Rockdale
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this facility on several occasions and it continues to be one of our favorite locations. It is close to our relatives in the area as well as close to shopping and restaurants. The personnel at this location are some of the friendliest people we have ever dealt with at any of our stays at any other... More 

Was this review helpful? Yes 1
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

Albuquerque, New Mexico
Top Contributor
196 reviews 196 reviews
33 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here one night while passing through Tyler during the Christmas holidays. I am partial to Hilton Garden Inns, and this one is better than average. The lobby area is beautiful, spotless, and bright. Check in was very prompt and the staff was very friendly and helpful throughout our stay. Warm Texas hospitality. Our room on the top floor... More 

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

Mooresville, North Carolina
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, the hotel is nice. The management team has changed several times in the last three years, so service can be spotty at times. Honestly, the beds are not that pleasant. They are the adjustable pressure beds, but could not get the right number.

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

austin, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights for a tennis tourney. Staff was very friendly. Remembered us and asked the kids about their events. Service was great on all of our requests. The breakfast was fantastic. Creme Brulee French Toast was awesome. Wait staff for breakfast (and the bar at night) was what you'd expect in Texas...very friendly.

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

Fredericksburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I had to travel out of town on New Year's Eve. Being that the weather was supposed to get bad with freezing rain we decided not to risk the drive back home. I was very pleased to find a nice hotel with rooms available for a decent price on a holiday. The room was so nice and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you so much for taking the time to review our property with TripAdvisor. We appreciate the positive feedback. We are very pleased that you enjoyed your stay. Look forward to seeing you again next time you are in Tyler. More 

humble, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

this hotel lost\canceled my confirmed reservation and when trying to find an open room for 6 adults could only find 2 rooms with 1 king bed in each and no roll-away bed for each. i will never stay in this hotel again due to the front desk service and them not compensating for the confirmed rooms.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Crystal S, General Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your reservations during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

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Additional Information about Hilton Garden Inn Tyler

Address: 220 East Grande, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler
Hotel Style:
#2 Family Hotel in Tyler
#2 Romantic Hotel in Tyler
#5 Business Hotel in Tyler

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