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Baymont Inn & Suites Tyler

2.5 of 5
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3913 Frankston Hwy, Tyler, TX 75701
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Baymont Inn & Suites Tyler
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Ranked #23 of 35 Hotels in Tyler
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128 Reviews from our TripAdvisor Community

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Traveler rating
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Baymont Inn & Suites Tyler
See the most recent reviews
Texarkana, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 3, 2013

I made reservations for 2 rms @$98.99 for 2 nights in Aug. for the 1st and 2nd of Nov. When we arrived at the hotel, we were told that our reservations had been cancelled on the 23rd of Oct. and only one room had been put back into the system, and there were only 2 rms available for Fri. nite... More 

Was this review helpful? Yes 2
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Miss Patricia, I sincerely apologize for inconvenience brought by the cancellation of your early booking in Baymont Inn & Suites. We will trace your transaction to check who made the cancellation. This eventuality is an eye opener for us and we will be more careful next time on notice of cancellation received. Baymont Inn and Suites will not in... More 

Travelers are raving about these Tyler hotels

Parma
1 review
5 of 5 stars Reviewed November 2, 2013

Thanks for providing great service, a clean room, and a comfortable bed. It was much appreciated after a long drive. It was a great value. I definitely recommend the hotel for other travelers.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Joseph, We are glad that you had a comfortable stay in our hotel. Your positive reviews ensure we have succeeded in providing you the quality of accommodation that we aim to provide our guests for giving us your business. Thank you for choosing to stay in Baymont Inn & Suites and we look forward to you next visit in... More 

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed October 13, 2013

This is a nice place..rooms are clean and staff is very friendly. We showed up for breakfast at 9:15, and even tho it was over the front desk brought us in and gave us cereal and muffins....so nice! Rates are reasonable, would recommend and stay again

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello ew2000, Thank you for your positive reviews and finding our rates of reasonable good value. We are glad that you had a great time during your stay with us and appreciated our staff’s effort in welcoming you in our hotel. Your satisfaction is what ensures we have performed our responsibilities of providing the best accommodation you deserve for giving... More 

Dallas, Pennsylvania
1 review
4 of 5 stars Reviewed September 4, 2013

We chose to stay at the Baymont because they offered the most reasonable Pet fee. After arriving, we found that the hotel was actually within 10 minutes of everything we needed to do in Tyler. The room was clean and comfortable. There was a nice variety of breakfast offerings. The Staff was pleasant and accommodating. The hotel was really a... More 

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

The inspiration we get from hearing your wonderful feedback is the driving force why we pour out our hearts into ensuring that our guests get nothing but the best service there is we can offer. Thank you for choosing to stay with us, and making the effort to share to us your hotel experience. Our goal is to give you... More 

New Orleans, Louisiana, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 3, 2013

The charge for an extra person in the room changed from day to day. The management was rude and acted more like security instead of being hospitable. Housekeeping is offerred after three days of stay. They call this "going green" what a joke! They change out towels and it was never enough. We had 4 people registered in the room... More 

Was this review helpful? Yes 1
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Thank you for making the effort to share to us your hotel experience. Please know that we are grateful for the opportunity you are giving us to improve and correct the deficiencies in our services so that we may better serve our valued guests. The feedback regarding our customer service is indeed troubling, as we also share the belief that... More 

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