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Baymont Inn & Suites Tyler

2.5 of 5
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3913 Frankston Hwy, Tyler, TX 75701
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1 room 1 guest
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Baymont Inn & Suites Tyler
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136 Reviews from our TripAdvisor Community

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Traveler rating
    54
    30
    21
    14
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (136)
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    (39)
  • Jun-Aug only
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There are newer reviews for Baymont Inn & Suites Tyler
See the most recent reviews
Tyler
1 review
3 of 5 stars Reviewed March 24, 2014

The hotel was nice enough but the towels were very thin and it took two to dry off after a shower; the furnishings were spartan and there was only a desk to put things on

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Mr. Peter B., Please know that we appreciate your candid comments, I will accelerate this matter for further evaluation. I am sure the management will address this concerns accordingly. I hope we could have another opportunity to offer you better services in the near future. More 

Tomball, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 5, 2014

My family needed a 2 night stay for myself, my husband, our three daughters ages 17, 15 and 8 and our little Shih Tzu. I put in all my criteria and found a great deal on Priceline.com of $80.99. It is really hard to find a room that allows three kids and accepts pets so I called the Baymont to... More 

Was this review helpful? Yes 1

Travelers are raving about these Tyler hotels

Elkmont, Alabama, USA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 24, 2014

A recent overnight visit to Tyler proved to be a bit frustrating while at this motel. I had requested the first floor and quiet. We got the second floor, front which was over the entrance and faced a very busy street and not far from a major intersection. Needless to say, the traffic noise continued until late in the evening... More 

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Mr. James L., It is extremely disheartening to hear about this experience that you faced during your recent stay. I will be escalating this matter to further investigate the details of what exactly took place. Please know that this is taken very seriously and will be addressed accordingly. Thank you for taking time in bringing your concern to our... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed December 31, 2013

Only thing that would have made this a perfect visit was the staff at check-in. She was the only blemish on my stay. The rest of the staff was most pleasant and the accomodations were clean and comfortable.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Miss Nettie T., Thank you for giving us your honest input on your experience during your visit in Baymont Inn and Suites Tyler. We will make certain that all our staff will be efficient and attentive to the needs and concerns of our guests. I regret that there is an issue that should have made your stay enjoyable. we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2013

My husband was in a terrible motorcycle wreck so I made reservation online for room close to hospital . We'd been up 24 hours and i needed to rest. They wouldn't give us a room since my reservation was for December 12th. The reservation was made at 1:10 am online before I got to hotel, on the 12th. They wouldn't... More 

Was this review helpful? Yes 1
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Todom1, I have accelerated your concern to address the matter accordingly. I apologize for the confusion and I assure you this will be evaluated immediately as we want to offer quality services at all times. More 

Arlington, Virginia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 10, 2013

Stayed here in a Saturday night in Nov 2013 as place to stay on road trip. Used Wyndham rewards points. First time at a Baymont. It was fine: clean lobby and room, updated decor and comfortable beds. A few broken floor tiles in bathroom need to be repaired. Only 2 drinking cups. Shower water needed more power. Breakfast food was... More 

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Jenled, We are glad to have had the opportunity of providing your accommodation needs in Baymont Inn & Suites. Thank you for giving us your feedback as we value honest comments from our guests to be able to work on any area that we have shortcomings and keep on improving. We assure you that our team is working very... More 

Texarkana, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 3, 2013

I made reservations for 2 rms @$98.99 for 2 nights in Aug. for the 1st and 2nd of Nov. When we arrived at the hotel, we were told that our reservations had been cancelled on the 23rd of Oct. and only one room had been put back into the system, and there were only 2 rms available for Fri. nite... More 

Was this review helpful? Yes 1
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Hello Miss Patricia, I sincerely apologize for inconvenience brought by the cancellation of your early booking in Baymont Inn & Suites. We will trace your transaction to check who made the cancellation. This eventuality is an eye opener for us and we will be more careful next time on notice of cancellation received. Baymont Inn and Suites will not in... More 

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