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All 35 Tyler hotels

Baymont Inn & Suites Tyler

2.5 of 5 Hotel   |   3913 Frankston Hwy, Tyler, TX 75701
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Ranked #22 of 35 Hotels in Tyler
A recent review
3 of 5 stars reviewed 2 weeks ago
Richard H Ingleside, TX
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117 reviews from our community

Traveler rating
    48
    25
    18
    13
    13
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42
13
14
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ingleside, TX
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A young man named Don was at the desk when we checked in about 7:00pm. He was very nice and asked if we wanted a wake up call. Said yes, and went upstairs to the room. It was big enough and had a comfortable bed. That was the good. The bad was the breakfast the next morning about 6:15. The... More 

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Houston, TX
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2015

First it started badly when we were told we had to make a $50 deposit "for the accidents." Yeah, I doubt I'll be seeing that money back ever again. I'll likely have to let Amex fight that battle for me. We had a terrible experience here. Someone in the staff stole my wife's medication. When I tried contacting the owners/front... More 

Was this review helpful? Yes 2
Baymontinntyler, General Manager at Baymont Inn & Suites Tyler, responded to this review

We appreciate the time you took to share to us your experience following your recent stay. It is however disheartening to know that you were not satisfied with our service, and certain issues have contributed to your disappointment. Thank you for bringing all your concerns to our attention, such matters will be thoroughly assessed and evaluated so that we may... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 24, 2014

Got bed bug bites on neck, arms, and back on Dec 20, 2014 at room 215, woke up at mid-night with itchy rashes, switched to room 203, fortunately, no more bed bugs at room 203, no one from the hotel say "sorry or apology" and fortunately that was my only time and last time at Baymont inn & Suites Tyler,... More 

Was this review helpful? Yes 2
Baymontinntyler, General Manager at Baymont Inn & Suites Tyler, responded to this review

I have accelerated your concern to address the matter accordingly. I apologize and I assure you this will be evaluated immediately as we want to offer quality services at all times. More 

Katy, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 11, 2014

free breakfast was very poor. There was no gravy 1old biscuit no coffee.everything was very good except the breakfast

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Please know that we appreciate your candid comments, I will accelerate this matter for further evaluation. I am sure the management will address this concerns accordingly. I hope we could have another opportunity to offer you better services in the near future. More 

Ingleside, TX
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed at the Baymont on Nov. 10th and 11th. The room was very nice, bed was huge and bathroom was clean. The continental breakfast had biscuits, gravy, sausage, cereal, fruit, muffins and more. The location was nice and just a hundred yards off the loop. The staff was very nice and took care of everything we asked for. Will be... More 

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

We wish to extend our sincerest appreciation that you took the time to let us know your valuable inputs during the course of your hotel stay with us. We couldn't be more pleased to have served you well and made your experience a memorable one. We aim to give no less than excellent service to our valued guests, thus we... More 

Coleman, Texas
1 review
5 of 5 stars Reviewed September 27, 2014

On a trip through the East Texas Lake Country, we stayed one night at the Tyler Baymont. The staff was very accommodating and the room was just as the photos show. Everything was clean and the dining area was nice with plenty of fresh fruit, sausage, biscuits, gravy, waffles, etc. The two breakfasts we had would have totaled $20-$25 at... More 

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Thank you for taking time to share to us your experience with our hotel. We at Baymont Inn & Suites Tyler wishes to not only attend to the needs of our guests but also find ways to make our valued guests feel that they are not just customers, they are in fact part of a family that gives the institution... More 

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Additional Information about Baymont Inn & Suites Tyler

Address: 3913 Frankston Hwy, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Baymont Inn & Suites Tyler 2.5*
Number of rooms: 45
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