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Baymont Inn & Suites Tyler

2.5 of 5
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3913 Frankston Hwy, Tyler, TX 75701
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1 room 1 guest
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Baymont Inn & Suites Tyler
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136 Reviews from our TripAdvisor Community

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Traveler rating
    54
    30
    21
    14
    17
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52
13
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (136)
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    (39)
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Travelers are raving about these Tyler hotels

2 reviews
1 of 5 stars Reviewed 3 weeks ago

Where do I begin? The odor as soon as you enter the foyer was disturbing. I smelled like arm pits. The continental breakfast offered boiled eggs instead of scrambled eggs:(. We were assigned a room which was complimentary from a resort timeshare tour. We opted to pay extra for an upgrade and we were so disappointed to walk into a... More 

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San Antonio, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 26, 2015

They should really get new pictures because it was much Nicer then the pictures lead on! The Pool is mediocre at best. The Room was average and clean and staff was very nice and accommodating! It had a funny smell but they were working on the ac so maybe that was it. The breakfast was what I expect for a... More 

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Thank you for your positive reviews and finding our rates of reasonable good value. We are glad that you had a great time during your stay with us and appreciated our staff’s effort in welcoming you in our hotel. Your satisfaction is what ensures we have performed our responsibilities of providing the best accommodation you deserve for giving us your... More 

San Antonio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 26, 2015

When we needed to combine a trip to Tyler with a medical visit to the UT Health Science Center and a move across the country with a small dog (don't ask), we opted to stay at the Baymont Suites. I made the reservation using their online service and booked a room with two beds. One of the reasons I chose... More 

Review collected in partnership with Baymont Inn & Suites

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

We are glad to have had the opportunity of providing your accommodation needs in Baymont Inn & Suites. Thank you for giving us your feedback as we value honest comments from our guests to be able to work on any area that we have shortcomings and keep on improving. We assure you that our team is working very closely to... More 

1 review
5 of 5 stars Reviewed July 25, 2015

Each time my husband and I come its a different experience. Mrs. Patel always make her customers feel wanted and important. The only thing was it was noisy on the first floor. Yes I will stay on the first floor again. A very satisfied customer.

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

It is with utmost appreciation that we extend our gratitude for taking the time in giving us your feedback. This will greatly aid us in ensuring that we are giving excellent service to our valued clients. We are delighted to meet and deliver quality service to you during your stay with us. We look forward to seeing you back here... More 

Nederland, Texas
1 review
5 of 5 stars Reviewed June 22, 2015

This hotel had the best service ever! I was so pleased when i called Baymont Inn & Suites and received such a helpful clerk to assist me! They were pet friendly, free wi-fi, pool was clean, maid service was awesome, it was close to lots of restaurnts, they even had a nice little walking area to enjoy and they made... More 

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

To give you an excellent hotel experience is indeed our primary goal and to know that we have successfully done so gives us our pride and joy. The positive feedback you have shared to us regarding the cleanliness, the convenient location inspires us to work even harder, knowing that our efforts are well appreciated by our valued guests. Thank you... More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 16, 2015

The hotel is very clean and well managed and the staff are wonderful. Mrs. Patel runs an excellent establishment and I would recommend the hotel to anyone visiting the Tyler or Lake Palestine area. Highly recommended.

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

We wish to extend our sincerest appreciation that you took the time to let us know your valuable inputs during the course of your hotel stay with us. We couldn't be more pleased to have served you well and made your experience a memorable one. We aim to give no less than excellent service to our valued guests, thus we... More 

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