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Baymont Inn & Suites Tyler

2.5 of 5
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3913 Frankston Hwy, Tyler, TX 75701
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Baymont Inn & Suites Tyler
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Ranked #22 of 35 Hotels in Tyler
A recent review
3 of 5 stars reviewed 1 week ago
Jasmine L San Antonio, Texas
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

They should really get new pictures because it was much Nicer then the pictures lead on! The Pool is mediocre at best. The Room was average and clean and staff was very nice and accommodating! It had a funny smell but they were working on the ac so maybe that was it. The breakfast was what I expect for a... More 

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Thank you for your positive reviews and finding our rates of reasonable good value. We are glad that you had a great time during your stay with us and appreciated our staff’s effort in welcoming you in our hotel. Your satisfaction is what ensures we have performed our responsibilities of providing the best accommodation you deserve for giving us your... More 

San Antonio
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

When we needed to combine a trip to Tyler with a medical visit to the UT Health Science Center and a move across the country with a small dog (don't ask), we opted to stay at the Baymont Suites. I made the reservation using their online service and booked a room with two beds. One of the reasons I chose... More 

Review collected in partnership with Baymont Inn & Suites

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

We are glad to have had the opportunity of providing your accommodation needs in Baymont Inn & Suites. Thank you for giving us your feedback as we value honest comments from our guests to be able to work on any area that we have shortcomings and keep on improving. We assure you that our team is working very closely to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Each time my husband and I come its a different experience. Mrs. Patel always make her customers feel wanted and important. The only thing was it was noisy on the first floor. Yes I will stay on the first floor again. A very satisfied customer.

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Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

It is with utmost appreciation that we extend our gratitude for taking the time in giving us your feedback. This will greatly aid us in ensuring that we are giving excellent service to our valued clients. We are delighted to meet and deliver quality service to you during your stay with us. We look forward to seeing you back here... More 

Nederland, Texas
1 review
5 of 5 stars Reviewed June 22, 2015

This hotel had the best service ever! I was so pleased when i called Baymont Inn & Suites and received such a helpful clerk to assist me! They were pet friendly, free wi-fi, pool was clean, maid service was awesome, it was close to lots of restaurnts, they even had a nice little walking area to enjoy and they made... More 

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

To give you an excellent hotel experience is indeed our primary goal and to know that we have successfully done so gives us our pride and joy. The positive feedback you have shared to us regarding the cleanliness, the convenient location inspires us to work even harder, knowing that our efforts are well appreciated by our valued guests. Thank you... More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 16, 2015

The hotel is very clean and well managed and the staff are wonderful. Mrs. Patel runs an excellent establishment and I would recommend the hotel to anyone visiting the Tyler or Lake Palestine area. Highly recommended.

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

We wish to extend our sincerest appreciation that you took the time to let us know your valuable inputs during the course of your hotel stay with us. We couldn't be more pleased to have served you well and made your experience a memorable one. We aim to give no less than excellent service to our valued guests, thus we... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015 via mobile

My family of 4 stayed here for 2 nights. We found it to be clean, convenient and had a very professional polite staff we needed extra pillows. . . no problem! The pool was clean and the kids enjoyed it. They even provide pool towels at the front desk!

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

Thank you for taking time to share to us your experience with our hotel. We at Baymont Inn & Suites Tyler wishes to not only attend to the needs of our guests but also find ways to make our valued guests feel that they are not just customers, they are in fact part of a family that gives the institution... More 

2 reviews
3 of 5 stars Reviewed May 26, 2015

It was okay, it was full and it was very loud. We live about 2 1/2 hours away I forgot my glasses, I wear contacts and I called the next day and they did have my glasses. My husband had to drive back to Tyler to get them, very honest.

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

I would like to say thanks for taking the time to give us your feed back on your stay here at the Baymont Inn and Suites. I do apologize of the loudness you incurred as we try very hard to insure all our guest have a quite and peaceful stay with us. Hope to see you again the next time... More 

1 review
5 of 5 stars Reviewed May 20, 2015 via mobile

I would recommend this hotel to anyone! Wonderful, friendly and professional staff. Very clean hotel and a wonderful breakfast every morning. I have been staying in Tyler off and on the past few months and this is by far the best hotel in town! I will definitely return!

Was this review helpful? Yes
Baymontinntyler, Guest Relations Manager at Baymont Inn & Suites Tyler, responded to this review

I would like to say thanks for your valued comment as we strive to make every guest fell the down home hospitality here at the Baymont Inn and Suites. I am pleased your stay with us each time has been a great stay. Hope to keep up the good work for all our guest. Once again thank you for taking... More 

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