My boyfriend and I stayed at the Value Place (unfortunately was recommended to us by someone new to the area) this week, and it was a very unfortunate experience. When checking in, the woman behind the counter would blatantly complain about other guests and act very unprofessional. After we checked into the room (they did let us check in early,... More

BEDBUGS! Tyler, TX I am staying at the Value Place on Loop 323 since Sunday. I had not had any problems until I woke up on Friday morning with red bumps on my arms, hands, legs, and neck. I felt something biting me during the nite, but didn't get to investigate. My 3 yr old would wake up at nite... More

While staying at the Value Place in Tyler, TX during my move from Tennessee, I have had the very best in A) Comfort, B) Service, and the most professional staff of any hotel or motel in all of my travels. The fellow guest come and go but I have yet to meet anyone who is not friendly and helpful. I... More

I've stayed at the value place for the past 2years. I have no complaints at all. The employees are always nice and smiling. The emergency line never complains when you need them no matter what the hour is. Maintenance always come when there is issue that needs to taken care of in a trainable time. I love staying at this... More

Charged for linen service weekly that I did not receive. Charged $75 upon check out for a stain in a bedspread that I didn't know was there. That is so I would not get $100 deposit back. Staff often congregates outside at entrance smoking and talking. There is a smell in the whole place..not able to describe it...I had observed... More

I have been living at Value Place for more than a year. I was involved in a WC case and needed surgery. All residents (minimum stay is a week) are checked for warrants, etc. and the place is monitored/digitally recorded 24/7. Sure, I would have enjoyed a more dressed up place(used to travel for a livng) - but, check the... More

Terrible. They will rip you off wherever they can pull one over on you. They charge extra for everything and don't tell you they're going to do so. Be prepared to pay more than advertised for the room.

Where do i start? Do the people reviewing here, go to McDonalds and complain that their Big Mac doesn't match the picture? Maybe I'm mistaken, but WHERE did value place advertise anything more than what you got? The 'ladies', sorry girls :-P, were more than accomadating and more then willing to handle or discuss any issues I had, The service... More

when first arriving it was thought to be suitable, wow so wrong dont plan on getting any sleep here the floors and walls are so thin u can here people at the other end of the hall. also keep an eye on your price when checking in ive been here couple weeks and each week my bill seems to go... More