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Sleep Inn & Suites Tyler

#1 of 35 Hotels in Tyler
Certificate of Excellence
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5555 Donnybrook Ave, Tyler, TX 75703
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Best prices for: 1 room 1 guest
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Sleep Inn & Suites Tyler
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Sleep Inn & Suites Tyler
Sleep Inn & Suites Tyler
Sleep Inn & Suites Tyler
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126 reviews from our community

Traveler rating
    100
    17
    2
    1
    6
See reviews for
43
26
13
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everytime I come to town I insist on staying here. This is hotel is operated like a 5-star hotel and guesrts are always treated like it is too. The breakfast is all homemade and the employees are all so friendly and nicee. The front desk worker held all of my belongings in his office all day for me before check... More 

Was this review helpful? Yes 1
Curtis W, Guest Relations Manager at Sleep Inn & Suites Tyler, responded to this review

What a glowing review! It is so nice to receive such pleasant words from our guests. Thank you for taking the time to post! Our entire staff works very hard and we sincerely appreciate your notice of our efforts. We will take your positive feedback as an encouragement to continue providing our guests with superior experiences. We hope to see... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel surprised me with everything I received for the price! Don't underestimate this place! Smells so fresh, spacious, comfortable, and the evening receptions were great. Byron and Scott know excellent customer service! My boys loved every minute of being here! There are also many shopping places and restaurants nearby. I would definitely visit again and have told so many... More 

Was this review helpful? Yes
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you so much for your kind words regarding our hotel. We are so pleased that you enjoyed your stay. We appreciate your notice of our cleanliness and exceptional staff service - our entire staff works very hard to ensure the best possible stay for all of our guests, and we take your words as encouragement for our daily tasks.... More 

Huntsville, Texas
Top Contributor
171 reviews 171 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel based on the stellar Trip Advisor reviews. I guess I was expecting too much because I was a little disappointed. Our room with 2 queen beds was very tiny with no room to walk between the desk and end of the bed if someone was sitting at the desk. The desk/TV/frig/coffee bar combination was located along... More 

Was this review helpful? Yes
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to write us a review for our hotel. We are sorry that we did not live up to your standards as far as room space is concerned. We appreciate your notice of our friendly staff and daily freshly-baked cookies we offer to our arrivals, along with your notice of our cleanliness and convenient location.... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 20, 2015

Helpful, friendly staff. Neat clean room, cold AC. Sound levels good for hotel. Best breakfast in area. Sausage, BACON, eggs, continental. Located just south of downtown area, easy access to all of Tyler area.

Was this review helpful? Yes 1
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave us a positive review. We are so pleased that you enjoyed our free hot breakfast and the extra space on our rooms. Our entire staff works very hard to ensure that our guests have the most pleasant stay possible, and we are delighted that you had a great time. We hope to... More 

Lafayette, Louisiana
Top Contributor
55 reviews 55 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 12, 2015

I stayed here for 3 nights while attending a workshop. I approached the hotel through a side road and thought I was in the middle of nowhere. To my surprise, when I went out the road in the opposite direction in the morning, I was one block away from Tyler's main drag. A great location, with no highway noise. The... More 

Was this review helpful? Yes
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave such a glowing review of our hotel! We are so pleased that you enjoyed our location. Thank you for your kind words regarding our staff and our amenities we offer to our valued guests! All of our staff members work very hard, and it is such a pleasure to be reviewed so... More 

Senior Contributor
26 reviews 26 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 4, 2015

We have stayed here twice in the past several weeks. The rooms are incredibly clean, the wifi worked well, and the staff couldn't be more helpful. For $89 per night we got a very nice hotel room, a soup and salad evening dinner, and a hot breakfast. Best value I have ever experienced in a hotel.

Was this review helpful? Yes 1
Curtis W, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave such a positive review of our location! We are delighted that you enjoyed our amenities and our friendly service. We strive to ensure that all of our guests have the best stay possible. Thank you for your kind words regarding your room cleanliness and pleasant staff! We are so glad you enjoyed... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Super clean, friendly staff who called to make sur everything was up to par. Got offered soup for dinner, didn't have a time to eat breakfast but looked great. Thank you for the great experience! I would use this hotel again

Was this review helpful? Yes 1
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave us a positive review! We are delighted that you enjoyed our service and amenities. We look forward to seeing you on your next visit to Tyler! More 

Jonesboro, Louisiana
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

This hotel came highly recommended with good reason. It was a clean, nice place to stay with friendly staff. However, the beds in our room were far from comfortable. Both were hard and we barely got any sleep.

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for your kind words pertaining to your stay at our hotel! We are so pleased that you enjoyed our front desk service and amenities, and we will strive to make sure your next stay is absolutely perfect. More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

We stayed in the Sleep Inn South for 2 nights recently. This hotel was recently refurbished and it was a job well done. Our king sized room was clean, nicely decorated and QUIET. We had wonderful nights sleep and a good free breakfast in the lobby. We were there with family and we had a bottle of wine we wanted... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave us such a good review! We are so pleased that you enjoyed your stay. Our staff looks forward to greeting you on your next visit to Tyler! More 

Shreveport, Louisiana
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 8, 2015

We had a king suite which consisted of a king bed and a pullout sofa. It's one big room. No dividing wall. It was big enough to also fit a roll away bed as well. Very clean. Extremely helpful staff. Emily (I hope I have her name right!) was so helpful and friendly. If I have the name wrong, it's... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to fill out such a pleasant positive review! We are delighted that you enjoyed the space we offer and the cleanliness of our hotel. Our entire staff takes special care to make sure that our guests have the best possible stay. We look forward to welcoming you back to Tyler for your next visit!... More 

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