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Sleep Inn & Suites Tyler

#1 of 35 Hotels in Tyler
Certificate of Excellence
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5555 Donnybrook Ave, Tyler, TX 75703
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Sleep Inn & Suites Tyler
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Sleep Inn & Suites Tyler
Sleep Inn & Suites Tyler
Sleep Inn & Suites Tyler
Review This Hotel

120 reviews from our community

Traveler rating
    95
    17
    1
    1
    6
See reviews for
42
22
12
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (29)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (17)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Super clean, friendly staff who called to make sur everything was up to par. Got offered soup for dinner, didn't have a time to eat breakfast but looked great. Thank you for the great experience! I would use this hotel again

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave us a positive review! We are delighted that you enjoyed our service and amenities. We look forward to seeing you on your next visit to Tyler! More 

Jonesboro, Louisiana
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel came highly recommended with good reason. It was a clean, nice place to stay with friendly staff. However, the beds in our room were far from comfortable. Both were hard and we barely got any sleep.

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for your kind words pertaining to your stay at our hotel! We are so pleased that you enjoyed our front desk service and amenities, and we will strive to make sure your next stay is absolutely perfect. More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Sleep Inn South for 2 nights recently. This hotel was recently refurbished and it was a job well done. Our king sized room was clean, nicely decorated and QUIET. We had wonderful nights sleep and a good free breakfast in the lobby. We were there with family and we had a bottle of wine we wanted... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave us such a good review! We are so pleased that you enjoyed your stay. Our staff looks forward to greeting you on your next visit to Tyler! More 

Shreveport, Louisiana
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a king suite which consisted of a king bed and a pullout sofa. It's one big room. No dividing wall. It was big enough to also fit a roll away bed as well. Very clean. Extremely helpful staff. Emily (I hope I have her name right!) was so helpful and friendly. If I have the name wrong, it's... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to fill out such a pleasant positive review! We are delighted that you enjoyed the space we offer and the cleanliness of our hotel. Our entire staff takes special care to make sure that our guests have the best possible stay. We look forward to welcoming you back to Tyler for your next visit!... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was very recently updated and very clean. In fact, the cleanest hotel I have stayed in probably ever, including high priced hotels like Hilton and such. I saw the cleaning staff removing cushions from the sofas to clean and turning the breakfast chairs upside down to wipe them down. This is attention to detail that is hard to... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to write down a thoughtful review for our hotel! Our housekeepers pride themselves on their attention to detail and we appreciate your notice to their hard work. We hope to see you again on your next trip to Tyler! Regards, Hope M More 

Mooresville, North Carolina
Top Contributor
51 reviews 51 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2015

I have stayed in Tyler many times for business at other, more prominent chains. This hotel beats them all. The rooms are larger, the bathrooms bigger, great shower heads, comfortable beds, great pillows, free wi-fi and great HD chanel options. Also, the hotel provides free access to the huge gym across the street 24/7. I highly recommend.

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

It is so wonderful to hear that you enjoyed your stay and all of the amenities that we have to offer. Our entire team works very hard to make sure that your experience is all that it can be, and that includes providing all the comforts of home. So next time you are in Tyler, TX come back to visit!... More 

Beaumont, Texas
1 review
5 of 5 stars Reviewed January 31, 2015

This hotel is very new, less than 3 years old. It has a very nice lobby/dining area! The pool is beautiful with a peaceful water fountain close by! The rooms are very spacious, with all amenities to make for an enjoyable stay. The bed is comfortable, and this hotel(unlike others) provides you with plenty of pillows in the first place.... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to fill out such a positive review. It is always a pleasure to provide our guests with excellent customer care and amenities. We are delighted that you enjoyed your stay and hope to see you on your next visit to Tyler. Regards, Hope M. More 

Cleveland, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 16, 2015 via mobile

So......I read the reviews and booked the hotel. I ALWAYS read online reviews to book a room and once I have stayed, I submit a review. I have to say, I loved this place the minute I walked in. It's had a king suite of some sort, I'm assuming it's a big room. I am traveling solo on business and... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you so much for such an outstanding review! I am so happy to hear that you enjoyed your stay with us! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

My Sleep Inn & Suites, Tyler Review in Summary: Great rates & location; EXCELLENCE in Service with a commendable, professional in-house team; Deliciously clean, with very comfortable, upgraded furnishings, indeed for me, a well managed operation as well, a positive, memorable experience. I was intrinsically moved by this wonderful hotel; its warm, generous & friendly staff, its clean accommodations including... More 

Was this review helpful? Yes 1
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thanks so much Lynda! As always it is so great having you stay with us! The bright smiles you bring with you bring joy to the entire team here! We love it that you feel so comfortable here and any one of us would do absolutely anything we could to make your next visit even more like home. We hope... More 

Texas
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 30, 2014

If you have not stayed at this sleep inn, you have missed out. You are welcomed with a snack package and a fresh lobby. Adult staff is absolutely great and helpful in every way. Freshly baked cookies. Rooms and hallways have new carpet. Bathrooms granite. Great breakfast with real eggs and bacon. Nice and quiet off highway 69. Location great... More 

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to write such an outstanding review! I am very happy to hear that you enjoyed your stay with us while visiting Tyler! It is always such a pleasure to receive positive feedback like yours and I will share your review with my staff. We hope to see you again next time and in the... More 

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