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Sleep Inn & Suites Tyler

#1 of 35 Hotels in Tyler
Certificate of Excellence
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5555 Donnybrook Ave, Tyler, TX 75703
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Best prices for: 1 room 1 guest
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Sleep Inn & Suites Tyler
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138 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Flat Rock, North Carolina
Level Contributor
91 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean all the way around and seemed new or newly renovated. The employees were friendly and helpful. The room was in good order. The bedding was comfortable although my mattress needed replacing (sagging). I did mention this to the staff and hopefully it gets taken care of. The bathroom towels were small and thin. Pool was small... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Our staff is so pleased that you enjoyed your stay. We have resolved the issue with the mattress, so next time you come, your bed will be in line with our high standards in comfort. Thank you for your notice of our staff service and cleanliness! We sincerely appreciate your business and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I will definitely stay here again. Staff was top notch. Very friendly. Warm fresh baked cookies. Awsome managers reception. Fantastic breakfast. Really clean facilities. Enjoyed the pool. .Nice room. Will always stay here when we are in Tyler. A solid 5 stars!!*****♡♡♡☆☆☆☆☆

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Wow what a glowing review! As always, we sincerely appreciate any feedback we receive from our guests. We are so pleased that you enjoyed your stay with us enough to recommend our hotel! Thank you for your kind words regarding our service, cleanliness, and amenities. Come back and see us anytime! Regards, More 

Crockett, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked in on a Tuesday evening about 5:30 and they had soup and salad and drinks out for the guest at no charge. The room was over the top, one of the best I have ever stayed in and the breakfast was the best. I will go back to this place again.

Was this review helpful? Yes 2
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you so much for taking the time to leave such a pleasant review! We are delighted that you enjoyed our amenities and services. We sincerely appreciate your business and we hope to see you back on your next visit to Tyler! Regards, More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved the hot breakfast with eggs, bacon, and biscuits and gravy. This was not your normal continental breakfast. Plus, the staff was very friendly. Definitely would recommend. Room was clean and comfortable.

Was this review helpful? Yes 2
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for your intention to recommend! It is so nice to see that yet another one of our guests has had an exceptional stay with us. We are so pleased that you enjoyed our breakfast and staff service and cleanliness. Come back and see us anytime! Regards More 

Nacogdoches, Texas
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was in a good location for us to be close to all the hospitals in Tyler. It was clean and comfortable for us as a last minute decision to stay overnight. The front desk clerk was courteous to the lady ahead of us who had some issues about her reservation. He was nice and helpful to us also.... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you so much for such a great review!! We sincerely appreciate your business and we are so delighted that you enjoyed your stay with us. Thank you for noticing our cleanliness and exceptional staff service! We all work very hard to make sure our guests are comfortable and happy, and we are so pleased that you were no exception.... More 

New Braunfels, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter just graduated from The University of Texas-Tyler. My family has been coming to this hotel for the last 4 years because: • The front desk always accommodates us…there have been times when we arrive after midnight because we are 5 hours from home (New Braunfels, Texas) • The room and lobby are always clean and smells great •... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you so much for taking the time to leave a positive review! All positive feedback we receive from our guests serves as such an encouragement to continue our hard work. We are so pleased that you have enjoyed your stays with us during your daughter's schooling. Congratulations to the graduate! We hope to see you again on your next... More 

Tyler, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

There is nothing wrong with the Sleep Inn; I'm just not sure why it got such rave reviews on Trip Advisor. I stayed there recently based on these reviews and was slightly disappointed. I did not like the smell in the room (perfumy) and it gave me a headache. The room was clean and the beds were comfortable, however. The... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

We sincerely appreciate your feedback! Any input we receive from our guests is so essential for our staff to ensure an exceptional experience for all of our guests. Thank you for noticing our comfortable beds and in-room appliances. We are so pleased that you enjoyed our staff service. You are welcome back any time! More 

Dallas, TX
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 17, 2015

I chose the Sleep Inn based on Trip Advisor ratings and was not disappointed! From the friendly check in, to the clean, spacious, and comfortable room, to the yummy breakfast and the excellent location- I would definately stay here again! The hotel is located in a great part of town- right on the walking trails if you are a walker!... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

What a fantastic review! We love hearing from our past guests and we are so happy that you enjoyed your stay. Thank you for your mention of our amenities, cleanliness, and exceptional staff service! You are welcome back anytime. Hope to see you soon! Best Regards More 

Dallas, TX
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

The Sleep Inn was comfortable, clean, and an overall great value. There is also a great walking trail located a few hundred yards from the Sleep Inn that provides a safe and well-shaded exercise area for those who like to get out and exercise a bit. The best part of my stay, though, was the outstanding customer service provided to... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

It is always a pleasure to have the chance to go "above and beyond" for our guests. Thank you for your review! We are all so pleased that you enjoyed your stay. Our entire staff works very hard, and we are thrilled that you noticed our cleanliness and took advantage of our amenities. We hope to see you again soon!... More 

Little Rock, Arkansas
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed June 11, 2015

The Sleep Inn was #1 on Trip Advisor and once again, we were very pleased. It's #1 for lots of reasons. The first person at the reception was Marshall; he was very courteous, competent, and helpful, and that attitude continued with every staff member we encountered. Our room was very clean and comfortable, from the bed to the bathroom to... More 

Was this review helpful? Yes
Curtis W, Guest Relations Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for your review and recommendation! We are delighted that you enjoyed your stay enough to suggest us as a good place to sleep in Tyler. Our entire staff works very hard to ensure that our guests have superior experiences and we are so pleased that we've succeeded! I will share your kind words with our staff and we... More 

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