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Sleep Inn & Suites Tyler

#1 of 35 Hotels in Tyler
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5555 Donnybrook Ave, Tyler, TX 75703
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Sleep Inn & Suites Tyler
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    116 reviews from our community

    Traveler rating
      92
      16
      1
      1
      6
    See reviews for
    41
    22
    11
    31
    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (21)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (116)
    • Mar-May only
      (25)
    • Jun-Aug only
      (49)
    • Sep-Nov only
      (25)
    • Dec-Feb only
      (17)
    All months
    2 reviews
    5 of 5 stars Reviewed 3 days ago NEW

    The room was very recently updated and very clean. In fact, the cleanest hotel I have stayed in probably ever, including high priced hotels like Hilton and such. I saw the cleaning staff removing cushions from the sofas to clean and turning the breakfast chairs upside down to wipe them down. This is attention to detail that is hard to... More 

    Was this review helpful? Yes
    Mooresville, North Carolina
    Top Contributor
    51 reviews 51 reviews
    10 hotel reviews
    12 helpful votes 12 helpful votes
    5 of 5 stars Reviewed 1 week ago

    I have stayed in Tyler many times for business at other, more prominent chains. This hotel beats them all. The rooms are larger, the bathrooms bigger, great shower heads, comfortable beds, great pillows, free wi-fi and great HD chanel options. Also, the hotel provides free access to the huge gym across the street 24/7. I highly recommend.

    Was this review helpful? Yes
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    It is so wonderful to hear that you enjoyed your stay and all of the amenities that we have to offer. Our entire team works very hard to make sure that your experience is all that it can be, and that includes providing all the comforts of home. So next time you are in Tyler, TX come back to visit!... More 

    Beaumont, Texas
    1 review
    5 of 5 stars Reviewed 4 weeks ago

    This hotel is very new, less than 3 years old. It has a very nice lobby/dining area! The pool is beautiful with a peaceful water fountain close by! The rooms are very spacious, with all amenities to make for an enjoyable stay. The bed is comfortable, and this hotel(unlike others) provides you with plenty of pillows in the first place.... More 

    Was this review helpful? Yes
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you for taking the time to fill out such a positive review. It is always a pleasure to provide our guests with excellent customer care and amenities. We are delighted that you enjoyed your stay and hope to see you on your next visit to Tyler. Regards, Hope M. More 

    Cleveland, Texas
    Senior Contributor
    33 reviews 33 reviews
    10 hotel reviews
    20 helpful votes 20 helpful votes
    5 of 5 stars Reviewed January 16, 2015 via mobile

    So......I read the reviews and booked the hotel. I ALWAYS read online reviews to book a room and once I have stayed, I submit a review. I have to say, I loved this place the minute I walked in. It's had a king suite of some sort, I'm assuming it's a big room. I am traveling solo on business and... More 

    Was this review helpful? Yes
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you so much for such an outstanding review! I am so happy to hear that you enjoyed your stay with us! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

    1 review
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed January 3, 2015

    My Sleep Inn & Suites, Tyler Review in Summary: Great rates & location; EXCELLENCE in Service with a commendable, professional in-house team; Deliciously clean, with very comfortable, upgraded furnishings, indeed for me, a well managed operation as well, a positive, memorable experience. I was intrinsically moved by this wonderful hotel; its warm, generous & friendly staff, its clean accommodations including... More 

    Was this review helpful? Yes 1
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thanks so much Lynda! As always it is so great having you stay with us! The bright smiles you bring with you bring joy to the entire team here! We love it that you feel so comfortable here and any one of us would do absolutely anything we could to make your next visit even more like home. We hope... More 

    Texas
    Senior Contributor
    33 reviews 33 reviews
    18 hotel reviews
    9 helpful votes 9 helpful votes
    5 of 5 stars Reviewed November 30, 2014

    If you have not stayed at this sleep inn, you have missed out. You are welcomed with a snack package and a fresh lobby. Adult staff is absolutely great and helpful in every way. Freshly baked cookies. Rooms and hallways have new carpet. Bathrooms granite. Great breakfast with real eggs and bacon. Nice and quiet off highway 69. Location great... More 

    Was this review helpful? Yes
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you for taking the time to write such an outstanding review! I am very happy to hear that you enjoyed your stay with us while visiting Tyler! It is always such a pleasure to receive positive feedback like yours and I will share your review with my staff. We hope to see you again next time and in the... More 

    Baton Rouge, Louisiana
    1 review
    5 of 5 stars Reviewed November 27, 2014

    We checked into this hotel on Thansgiving at 4p.m. and the gentleman at the front desk was very personable and nice. We haven't been in our room an hour, and he called to check to see if our room was in satisfactory condition and if we should need anything, do not hesitate to call. We haven't even stayed our first... More 

    Was this review helpful? Yes
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you so very much for choosing to stay with us! I am delighted to hear that you enjoyed your stay so highly. It is always a pleasure to hear such wonderful reviews and to share them with our staff! It will be a great encouragement. Thank you again and we would love to see you again on your next... More 

    Fort Worth, Texas
    2 reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed November 8, 2014

    This is a beautiful facility with very nicely appointed rooms! The complimentary breakfast has something for everyone. The freshly baked early evening cookies are delicious! The best part of our stay was the awesome front desk service provided by Emily! She was not only helpful to me and my husband, but I witnessed her providing excellent service to other guests... More 

    Was this review helpful? Yes
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More 

    Chipley, Florida
    Senior Contributor
    28 reviews 28 reviews
    11 hotel reviews
    13 helpful votes 13 helpful votes
    5 of 5 stars Reviewed November 6, 2014

    We arrived and were greeted pleasantly, very friendly clerk. Our room was ready and check in was fast. We were pleasantly surprised that the hotel offered us a dinner meal with the stay. Can you believe lemon pepper chicken & green salad, with the drink (soft drinks, wine, beer) of your choice? The room was clean and comfortable, maybe a... More 

    Was this review helpful? Yes 3
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More 

    Houston
    Senior Contributor
    22 reviews 22 reviews
    6 hotel reviews
    7 helpful votes 7 helpful votes
    5 of 5 stars Reviewed November 4, 2014

    I am predominantly a business traveler. I spend 60 - 75 nights a year in a hotel. Virtually all of my hotel stays are in a Choice Hotel, as they have the best rewards program by far. This is defintely the best Choice Hotel that I have stayed in, for a number of reasons. Starting with the hotel staff, they... More 

    Was this review helpful? Yes 1
    Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

    Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More 

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    Additional Information about Sleep Inn & Suites Tyler

    Address: 5555 Donnybrook Ave, Tyler, TX 75703
    Phone Number:
    Location: United States > Texas > Tyler
    Price Range (Based on Average Rates): $
    Hotel Class:2 star — Sleep Inn & Suites Tyler 2*
    Number of rooms: 79
    Reservation Options:
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    Also Known As:
    Sleep Inn Tyler
    Tyler Sleep Inn
    Sleep Inn Hotel Tyler
    Hotel Style:
    #1 Romantic Hotel in Tyler
    #1 Business Hotel in Tyler
    #3 Family Hotel in Tyler

    21 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free Breakfast
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Room types
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Free Breakfast
    • Children Activities ( Kid / Family Friendly )
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from Sleep Inn & Suites Tyler staff and other travelers.
    1 question
    Ask a question
    Tyler, Texas, United States
    6 months ago

    See all questions (1)

    Questions? Get answers from Sleep Inn & Suites Tyler staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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