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Sleep Inn & Suites Tyler

#4 of 37 Hotels in Tyler
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5555 Donnybrook Ave, Tyler, TX 75703
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1 room 1 guest
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Sleep Inn & Suites Tyler
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146 Reviews from our TripAdvisor Community

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Traveler rating
    113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (36)
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Tyler, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very accommodating. The rooms were clean and the staff was very pleasant. The very was definitely one of the best. Made me and my family feel welcomed the second we got there. Beautiful facility and very well kept

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Fort Worth, Texas
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I was blown away with this hotel. I can almost always find at least one thing that the housekeepers miss at each place I stay at....not the case here. The room and bathroom were immaculate! The AC was nice and cold, and the room was quiet...we were right next to the elevator and ice machine, and never heard any noise.... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Our entire staff is so delighted that you enjoyed your stay! Thank you for leaving us such a fantastic and perfect review. We truly appreciate the encouragement. Any and all feedback we receive from our guests is essential to ensuring that our future guests are well-rested and happy! We hope to see you again on your next trip to Tyler!... More 

Houston, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was clean and orderly-That's a MUST! But the furnishings are pretty simple, nothing fancy here. The crowd included a lot of families with young (loud) kids. Can't blame the hotel but I won't be back because of the harried atmosphere and noise. Staff was sufficient but average. They also have a small in-house restaurant but I passed on that... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for your review. We are so pleased that you found your accommodations clean and orderly! We pride ourselves on cleanliness and service, and we are delighted that you were no exception. We would love to see you again on your next visit to Tyler! Best regards, More 

Katy, TX
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at this hotel for a weekend. We were pleasantly surprised with how nice this hotel was. They had a wonderful complimentary breakfast every morning - eggs, bacon, sausage, waffles shaped like Texas, biscuits and gravy, danish, juice, etc.. The staff was friendly and the check in/out was about the easiest and quickest I have ever had! I wish... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for taking the time to leave a review! We are delighted that you and your family enjoyed your stay with us. We love hearing back from our guests, and any and all feedback is essential to ensuring a great stay for all future guests. We sincerely appreciate your input! Come back and see us anytime! Regards, More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went with my family for a 2 day stay-cation close to home. Great breakfast each day: waffles, eggs, bacon, sausage, Danishes, variety of juices and breakfast drinks. Monday evening there was a complimentary soup & salad buffet (not sure this is a regular service or if we were just there on the right night, but it was appreciated and delicious).... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

What a magnificent review! We are delighted that you and your family enjoyed your get-away at our hotel. Our evening reception runs every weeknight (Monday-Thursday) from 5pm-7pm. So glad you liked our reception and complimentary breakfast! Our staff is proud to know that we exceeded your expectations with our customer service, and we would love to see you again soon!... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Staying at the Sleep Inn on Donnybrook in Tyler - what an irritating disappointment this hotel has been. I cannot wait to finish my business here so I can get out of this hotel. If you are a single night stay you have a better chance because everything at this hotel is geared to serve single nighters. If you are... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

I understand you had a difficult beginning to your stay. I appreciate you alerting your issues to me while you were still at the hotel, and I truly hope that the rest of your stay was exceptional. Our staff made sure your room was cleaned before all of the others for the duration of your stay to ensure that it... More 

Dallas, Texas
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights in the middle of summer with our two kids. Granted, this is a "budget" hotel, but a great experience for the price. Check-in was easy and very friendly; our room was just a tad small but big and comfortable enough for us and to fit a pack-n-play for our 2-year old. Room had a... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

We appreciate all of your helpful input and feedback! Any and all communication we receive from our guests is essential to going forward in our efforts to provide exceptional stays for all of our future guests. We are so pleased that you enjoyed our spacious rooms and complimentary breakfast! We look forward to seeing you and your family on your... More 

Channelview, Texas
Level Contributor
123 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pretty hotel, which is very clean. Yummy cookies upon arrival. Comfortable beds. Big breakfast. Large room, with cold air conditioning. Plenty of cable channels. OnlyWe possible complaint was no bathtub in our room, but the shower was very nice. We will be back!!

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you for such an excellent review! We are so pleased that our "little extras" and amenities caught your eye. We love ensuring that our guests feel welcome and comfortable when they stay with us, and we are delighted that you were no exception! We sincerely appreciate your business and would love to welcome you back soon! Best regards, More 

Flat Rock, North Carolina
Level Contributor
110 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 14, 2015

The hotel was clean all the way around and seemed new or newly renovated. The employees were friendly and helpful. The room was in good order. The bedding was comfortable although my mattress needed replacing (sagging). I did mention this to the staff and hopefully it gets taken care of. The bathroom towels were small and thin. Pool was small... More 

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Our staff is so pleased that you enjoyed your stay. We have resolved the issue with the mattress, so next time you come, your bed will be in line with our high standards in comfort. Thank you for your notice of our staff service and cleanliness! We sincerely appreciate your business and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed July 8, 2015

I will definitely stay here again. Staff was top notch. Very friendly. Warm fresh baked cookies. Awsome managers reception. Fantastic breakfast. Really clean facilities. Enjoyed the pool. .Nice room. Will always stay here when we are in Tyler. A solid 5 stars!!*****♡♡♡☆☆☆☆☆

Was this review helpful? Yes
Curtis W, General Manager at Sleep Inn & Suites Tyler, responded to this review

Wow what a glowing review! As always, we sincerely appreciate any feedback we receive from our guests. We are so pleased that you enjoyed your stay with us enough to recommend our hotel! Thank you for your kind words regarding our service, cleanliness, and amenities. Come back and see us anytime! Regards, More 

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