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All 33 Tyler hotels

Sleep Inn & Suites Tyler

2.0 of 5 Hotel   |   5555 Donnybrook Ave, Tyler, TX 75703
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Ranked #1 of 33 Hotels in Tyler
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Betsy R Topeka
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110 reviews from our community

Traveler rating
    85
    17
    1
    1
    6
See reviews for
38
21
10
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Topeka
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean, comfortable, reasonably priced. Trip advisor information says pet friendly, night clerk said "no pets allowed, but for $20 cash he will make an exception". Would have gone somewhere else had we not just drove an additional 15 miles at midnight based in trip advisor information m

Was this review helpful? Yes 1
Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a beautiful facility with very nicely appointed rooms! The complimentary breakfast has something for everyone. The freshly baked early evening cookies are delicious! The best part of our stay was the awesome front desk service provided by Emily! She was not only helpful to me and my husband, but I witnessed her providing excellent service to other guests... More

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Chipley, Florida
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived and were greeted pleasantly, very friendly clerk. Our room was ready and check in was fast. We were pleasantly surprised that the hotel offered us a dinner meal with the stay. Can you believe lemon pepper chicken & green salad, with the drink (soft drinks, wine, beer) of your choice? The room was clean and comfortable, maybe a... More

Was this review helpful? Yes 2
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Houston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am predominantly a business traveler. I spend 60 - 75 nights a year in a hotel. Virtually all of my hotel stays are in a Choice Hotel, as they have the best rewards program by far. This is defintely the best Choice Hotel that I have stayed in, for a number of reasons. Starting with the hotel staff, they... More

Was this review helpful? Yes 1
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Top Contributor
67 reviews 67 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A business peer and I stayed at this hotel after an extremely long day of sales calls. I have to admit at first I was hesitant to stay at a Sleep Inn purely out of ignorance as I always stay at a Hilton or Marriott property. This location has been renovated and is equally as good if not better that... More

Was this review helpful? Yes 1
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Arlington, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed in two rooms at this hotel for two nights. I had never stayed at a Sleep Inn before but chose this one based on the reviews here. I am glad I did, because the previous positive reviews did not let me down. The rooms were very clean. I am extremely picky about this and will... More

Was this review helpful? Yes 1
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Cambridge,MA
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 16, 2014

I'm in Tyler, TX every 6-8 weeks on two different projects and until this past trip been staying at another highly rated property in town but this trip they had jacked the price to almost $200 a night which was just ridiculous. So, I made a switch for myself and a business partner who accompanied me this trip to the... More

Was this review helpful? Yes 2
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! We are however sorry to hear that not everything from your stay was perfect. Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very... More

Euless, Texas, United States
1 review
5 of 5 stars Reviewed October 14, 2014

I have stayed at this hotel about 5 times in the last couple months due to business. It is very reasonably priced, in a nice location close to shopping and dining, and always very clean. The staff is always extra friendly. I stay here every time I come here. They did not have availability one week and I was so... More

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2014 via mobile

Just spent a weekend at this hidden gem. Clean well maintained, good breakfast and fast wifi. The staff are pleasant, hard working. This is a great hotel for a reasonable price. The beds are comfortable but best of all there are enough pillows. This hotel was so welcoming we are returning next weekend even though there is availability closer to... More

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

Leander, Texas
1 review
5 of 5 stars Reviewed October 7, 2014

I Do not remember Adam's last name ,but he works at the front desk and this gentleman is an excellent example of what customer service should be. We stayed at your hotel twice and Adam is always courteous, pleasant and accommodating. In addition, the hotel is very clean, well-maintained, and the rooms are well kept, clean and comfortable. Give Adam... More

Was this review helpful? Yes
Hope M, Manager at Sleep Inn & Suites Tyler, responded to this review

Thank you very much for choosing to stay with us! We are delighted to hear that you enjoyed your time in Tyler with us! Our entire staff works very hard to make sure all of our guests are comfortable and have a pleasant stay. We very much appreciate and value your feedback and will share it with our team. Your... More

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Additional Information about Sleep Inn & Suites Tyler

Address: 5555 Donnybrook Ave, Tyler, TX 75703
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Tyler 2*
Number of rooms: 79
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Also Known As:
Sleep Inn Tyler
Tyler Sleep Inn
Sleep Inn Hotel Tyler

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