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Fairfield Inn & Suites Tyler

#4 of 35 Hotels in Tyler
Certificate of Excellence
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1945 W Southwest Loop 323, Tyler, TX 75701
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Fairfield Inn & Suites Tyler
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Fairfield Inn & Suites Tyler
Fairfield Inn & Suites Tyler
Fairfield Inn & Suites Tyler
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283 reviews from our community

Traveler rating
    177
    67
    23
    11
    5
See reviews for
95
32
18
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I was in Tyler for 2 day soccer tournament for grandson. Rain was an issue & a damper on the soccer. Day 2 we checked out early for early game (on a Sunday). After rain delay we realized we had to klll 3-4 hours before next event. I called hotel & they graciously held off cleaning our room so we... More 

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Texas
Top Contributor
59 reviews 59 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel was clean top to bottom! Pool and spa were kept in great order and all staff were exceptionally friendly and helpful! We enjoyed breakfast both mornings we were there, the breakfast buffet was very filling. Anytime we needed anything, our needs were met with a smile; Denise and Joel at the front desk, Sholanda at Breakfast and the maintenance... More 

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Missouri City, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent facility, very friendly staff, clean and good location in what appears to be one of the newer areas it Tyler. Large lobby and breakfast area. New design, room had L sofa instead of the standard sofa and arm chair, which I prefer. Would stay there again.

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Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff was extremely friendly and competent. The rooms and public areas were very clean.It was located in a nice part of town near shopping and is about as close to the airport as you can get for a Marriott. Was easy to walk to the restaurant next door..

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Every person that I had encountered with were pleasant & friendly. Rooms are clean, met all my expectations. Keep up the good work! Honored our 1pm request of late check out, helped a lot after my boyfriend ran a marathon. We will be back.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Love it!! Excellent customer service and people..enjoyed everything about it. The breakfast was great. My kids enjoyed the indoor pool and the pool toys that were provided. I would be happy to stay again

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TMIHospitality, Manager at Fairfield Inn & Suites Tyler, responded to this review

Dear Qt4life071884, We are pleased to hear you enjoyed your stay at the Fairfield Inn & Suites Tyler, especially our indoor pool! We appreciate your time to post your comments and look forward to serving you again soon! Sincerely, Steven C. General Manager More 

Wichita Falls, Texas, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was very clean, nicely decorated. The staff was very friendly and helpful. The complimentary breakfast was well presented and the area was very clean. We haven't stayed at Fairfield Inn in a while. Pleasant stay!

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TMIHospitality, Manager at Fairfield Inn & Suites Tyler, responded to this review

Dear Dabbster3, Thank you for your great review! At Fairfield Inn by Marriott, we are committed to your satisfaction. We look forward to meeting your lodging needs again! Sincerely, Steven C. General Manager More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Fairfield is fabulous! From the moment you walk in, Paul and the front desk crew make you feel right at home. They are eager to answer questions and are very professional. Paul even remembered us by name when we returned from Canton, the day after we checked in. The room was very nice, comfortable, and extremely clean. In the... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Tyler, responded to this review

Dear Retiredwithtimetrave, The entire team appreciates your glowing review! From Paul at the front desk, to each staff member who provided service to you, our goal is to ensure your satisfaction. We look forward to seeing you again on your next trip to Canton! Sincerely, Steven C. General Manager More 

Conroe, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

All was basically good except for the two employees working the front desk. The one that was there on that Saturday night and the one that that was there on Sunday morning (4/25-26). We are talking zippo personality!!! Why can't they smile and be friendly?

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TMIHospitality, Manager at Fairfield Inn & Suites Tyler, responded to this review

Dear QuilterLLR59, Thank you for your review! We always greatly appreciate our guests' feedback. We are very sorry to hear the front desk team you encountered were not friendly. We have reviewed your comments with our team so we can continue to improve our service. Thank you for your time and we look forward to another opportunity to impress you... More 

Katy, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful. Cookies in the lobby for a late night snack was a nice touch. The room was clean and the the breakfast was very good. I will stay here again for business and pleasure.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Tyler, responded to this review

Dear Kevin G, Thank you for your great review of our Fairfield Inn & Suites Tyler hotel! We look forward to ensuring each guest's satisfaction. We look forward to your next visit. Sincerely, Steven C. General Manager More 

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