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All 32 Tyler hotels

Hampton Inn Tyler

2.5 of 5 Hotel   |   3130 Troup Hwy., Tyler, TX 75701
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61%
Ranked #16 of 32 hotels in Tyler
A recent review
5 of 5 stars reviewed 6 days ago
John G Houston, United States
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125 people have reviewed this hotel

Traveler rating
    40
    37
    18
    15
    15
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36
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Houston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service was excellent and we were there on business and the people were friendly and helpful with our needs. Our arrival was meet with smiles and kindness. Our request were preformed with excellence and those involved were helpful in each of the areas that we meet.The facilities were clean and prepared with for our arrival.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great comments about our Hotel. We do look forward to your return in the near future. More

League City, Texas
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We told the breakfast attendant about a large cockroach as it entered the kitchen. Assumed she would kill it. Few minutes later it was crawling up my shirt! There were no towels in the pool area on a saturday evening. Other than this the hotel was ok. Comfortable beds, clean room

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I do want to apologize for any problems you may have experienced, we do strive each and every day to provide the best service possible and do hope you wil return in the near future More

1 review
4 of 5 stars Reviewed 1 week ago

I had an extremely positive experience at this Hampton Inn, despite the fact that I don't usually stay in hotels with outside facing doors for safety reasons, but the staff was always friendly. The rooms were clean and the breakfast area was well stocked and also clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for your great comments. We do look forward to your return in the near future. More

Hawkins
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the service excellent, and the rooms lovely. Breakfast was hot, delicious and the staff was most accommodating. A great value for the price. The hotel is located near the loop which makes it very convenient. There is a great oriental restaurant next door plus many more nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great review, we look forward to your return in the near future. More

Tyler, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The air conditioning did not work well, I was sweating in the room and they could not get that fixed. The internet did not work. The staff did try to move me to another room. The air conditioning worked there but the internet did not. I was on a business trip and needed the internet to connect to my companies... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I do want to apologize foe the problem you had with the internet. We do strive each day to provide the best service possible and I do hope you will come back to see us in the near future. More

Stafford
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Rooms are very reasonable in cost, clean, and quiet. Location was close to everything that I needed. Staff was very friendly. Check in and check out was very easy. Parking was very good. I have stayed in other Hampton Inn's and this one was actually a little better than others.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thanks so much for your review and great feedback. We will look forward to your return again in the near future. More

Houston, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

There were good improvements since my last visit. Check in went smoothly. There was a large group that appeared to be checking in without reservations and the desk clerk took the time to go ahead and get me checked in since I had a reservation. After a long day of travel and hard work, that was greatly appreciated. The broken... More

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so much for the great review, we look forward to next visit. More

United States
1 review
5 of 5 stars Reviewed July 16, 2014

The staff was exceptionally friendly, the room clean and the bed very comfortable. We loved having the bottled water and cookies at dinnertime! We also enjoyed the pool and hot tub after a long day! When I did not have my HHonors number, they found it for me. This was also a convenient location for attending our workshop.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for your great review we look forward to your return again soon. More

Tyler, Texas
1 review
1 of 5 stars Reviewed July 15, 2014

I have been staying at Hampton Inns for over 10 years and have found this to be one I will NOT return to. I checked in at 4:30 to a room on the 3rd level. Didn't see a problem with this until the front desk asked if I would mind taking the stairs since the elevator was scary. Luggage, computer... More

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I do want to apologize, we do have an elevator and also bellman to help you to your room.I do hope you will return again in the near future. More

Flower Mound
1 review
1 of 5 stars Reviewed July 13, 2014 via mobile

The maid did not clean our room. When we called to complain, we were told that the maid didn't clean our room because we had the do not disturb sign out until after we left in the morning. The lady at the front desk was very defensive. When we terminated the call, she called our room twice. When we didn't... More

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I do want to apologize for the problem you had with housekeeping during your stay. We do strive each and every day to provide the best service possible and we do hope your will retun again in the near future. More

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Additional Information about Hampton Inn Tyler

Address: 3130 Troup Hwy., Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Tyler 2.5*
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Also Known As:
Hampton Inn Tyler Hotel Tyler
Tyler Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn Tyler hotel is located on the southeast corner of Tyler, TX, minutes from the Tyler Rose Garden. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free high-speed internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. ... more   less 
Number of rooms
77

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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