We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Tyler

Hotel deals
Hotel website
3130 Troup Hwy., Tyler, TX 75701
Offers & Announcements
HHonors Weekend 2X Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn Tyler
Professional photos View all
Browse nearby
Hampton Inn Tyler
Add Photo

186 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    65
    50
    28
    21
    22
See reviews for
54
28
11
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (60)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (41)
All months
Brownsboro, Texas, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I chose this hotel because I needed a smoking room with an indoor pool, and that's hard to come by. I'd read that people were dissatisfied with the outside doors here, but I didn't find it to be a problem at all, and I was actually impressed with the cleanliness and little extras here. The pool/hot tub was nice. The... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for your great review, we do look forward to your return again in the near future. More 

Plano
1 review
5 of 5 stars Reviewed 2 weeks ago

Everythig in the hotel from check in, breakfast, parking and cleaniliness of the rooms was perfect. Overall the staff was very helpful fron check in & check out. I would reccomemend the hotel to someone else.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so much for the great comments, we do hope to see you again in the near future. More 

Kenedy, Texas
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 3 weeks ago

Booked the room through Priceline. Arrived at about 9:45pm to a room filled with cigarette smoke. Went back down to the lobby and was told that the Hotel was booked and that I had to go through Priceline with any complaints. After 2 calls to Priceline I finally got a refund. I had to drive 1 1/2 hours at night... More 

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I am so sorry concerning the problems you experienced, you are always welcome to book direct through the Hotel to make sure your request are meet. More 

Travelers are raving about these Tyler hotels

Tyler, Texas
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2015

We took a little in town staycation to stay close to our son . We shopped on the internet and found a deal and a half .A lot of people don't like hotels without hallways and outside room entrances but we don't mind . We received very courteous assistance when we arrived and again when we needed help. Breakfast was... More 

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great comments, we do hope to see you again real soon. More 

Shongaloo, United States
1 review
5 of 5 stars Reviewed April 18, 2015

We had a wonderful experience. Friendly and helpful staff. The kids loved the indoor pool. We had one mishap during our stay which was quickly and effectively handled by the friendly staff. I'm glad we chose this Hampton Inn for our stay. If we return, we will definitely stay here.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for all your great comments, we do look forward to your return again in the near future. More 

Mansfield, United States
1 review
2 of 5 stars Reviewed April 15, 2015

Loud AC unit kept me and my family up all night. The cleaning service didn't come to clean during our stay. The staff seemed clueless at some points and never offered anything to help make our stay better. Breakfast had a lot of items, but the popular ones ran out quick and were slow to get refilled.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Dear Brenda P, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Dacula, United States
1 review
3 of 5 stars Reviewed April 13, 2015

Was not aware this Hampton Inn did not have inside corridors, uncomfortable in hotels that doors open to the outside. The TV did not work and was uncomfortable calling for assistance as had already changed for the night. Receipt was not under the door and had to go to the lobby to pick it up. At that time reported the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Ridgecrest, United States
1 review
2 of 5 stars Reviewed April 9, 2015

I chose to stay here while visiting family that lives in the area. The property is seriously neglected and repairs that have been done are sub par. On a plus the Housekeeping staff gets a 5 star rating, they were fantastic!

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Frisco, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 of 5 stars Reviewed April 8, 2015

Checked in and had wasps on the couch of room, then noticed there was a nest by the outside window, notified front desk 3 times in 2 days and counter girl gave attitude and did not care that we had our 7 year old with us and he could have had a reaction to a sting. When asking for towels... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Austin, Texas
2 reviews
3 of 5 stars Reviewed April 5, 2015

Hampton Inn strives to satisfy their customers 100%. The ONLY reason I gave an average rating is the fact that the room doors are exterior... Exposed to the elements and a bit noisy... This also made me a bit insecure as I never saw police or a security guard. presence

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you for your feed back. Please look for our new Hampton Inn and Suites to open this summer here in Tyler. More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
View from room (1)
Viewed
Bathroom (4)
Viewed
Room/suite (4)
Viewed
Dining (11)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay