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Hampton Inn Tyler

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3130 Troup Hwy., Tyler, TX 75701
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1 room 1 guest
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Hampton Inn Tyler
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210 Reviews from our TripAdvisor Community

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Traveler rating
    73
    54
    34
    26
    23
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63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Tulsa, United States
5 of 5 stars Reviewed 3 days ago NEW

I stayed in Tyler only a night, but I found this place to have a friendly staff, clean room, clean and updated dining room with good selection. The beds were comfortable and quiet rooms. Good location with plenty of restaurant choices within a couple minutes drive. I'd stay again.

Review collected in partnership with Hampton

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nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you for the great review of out Hotel, we do look forward to your return again in the near future. More 

Tyler, Texas
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Power was out in our Neighborhood and we showed up at about 9:30 Pm with out reservations and They found two rooms for us and were so so polite. The Breakfast was the best I've had in a long time at any Hampton facility .The Rooms were close by and very well furnished and clean .... we only stayed... More 

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nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great review. We do strive each and every day to provide the best service possible for our guest. More 

nc
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped for the night on our way back from our trip to Texas. Nice clean room and quiet. Rate was excellent. I think it was only $89 for the two of us in a king bed. Desk clerk was super nice. I had asked a few questions about the area and she was very helpful. She even gave me some... More 

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great review. We do look forward to your next visit. More 

Austin, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was my third stay at the Hampton Inn in Tyler, Texas. I have appreciated the stay each time (and I'll be back in another month for my next trip). Tyler is spread out city but the location of this hotel just southeast of downtown and near the medical district and the university makes for a convenient location. I also... More 

Review collected in partnership with Hampton

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nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great review we do look forward to your next visit. More 

Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall, this hotel is average to slightly above average. However... the walls are way too thin for a hotel like this and the furniture was below average, especially the chair. Once you were in, it was difficult to pull yourself up. Outside noise (particularly from the parking lot) was occasionally intrusive.

Review collected in partnership with Hampton

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nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I do want to apologize for any problems you may have experienced during your stay. Your feed back is very important to us. We do strive each and every day to provide the best service possible to all our valued guest. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place was awesome from the start of my stay until I left! Great staff, everything was spotless from the beginning until the end ... Had a minor problem with the AC reported before I left and when I came back later in the evening it was fixed :) We stay at a Hampton Inn, in Richmond, IN for the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you so very much for the great review. We do strive each and every day to provide the best service possible and do hope to see you again in the near future. More 

Henderson, Nevada
Level Contributor
187 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

its not often that a Hampton has outdoor room entrance and no elevator. I was only there for two nights and the price was right. Breakfast was so-so, could have had more variety. Went to Starbucks down the road. Room was comfy and clean and people at front desk were polite.

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

Thank you for your review your feed back is important to us. We do hope to see you again in the near future. More 

Lufkin, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

reserved two rooms. I called specifically to ensure my handicapped elderly mother was accommodated. I was assured she could easily access the room from the elevator on the phone and once we arrived. My mother was scheduled for heart surgery the next morning. At check-in I was told the property only has TWO handicapped accessible rooms, one smoking and one... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Travelers are raving about these Tyler hotels

Fort Myers, Florida
1 review
2 of 5 stars Reviewed 4 weeks ago

The Hilton brand is generally safe, clean and reliable. I would mention this particular establishment is an older motel renovated to "look" like a Hampton. However, it is disappointing, poorly laid out, rooms open to the outside and not as clean as one would anticipate.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Longview, WA, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at Hampton Inns dozens of times without a complaint, they are usually just fine if not better than fine. This one is not consistent with the Hampton brand. Exterior hallways, one elevator far from my room on the 3rd floor, dirty shoe prints in the bathroom, cigarette butts and cockroach in the hall.

Review collected in partnership with Hampton

Was this review helpful? Yes
nancyschoolfield, General Manager at Hampton Inn Tyler, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

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