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All 32 Tyler hotels

Holiday Inn Express & Suites Tyler South

2.5 of 5 Hotel   |   2421 E SE Loop 323, Tyler, TX 75701
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86%
Ranked #10 of 32 hotels in Tyler
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed November 1, 2013
12Barney Cypress, Texas
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79 people have reviewed this hotel

Traveler rating
    50
    17
    4
    3
    5
See reviews for
22
9
9
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Palestine, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2014

My husband and I stayed Valentine's night and were looking forward to the Jacuzzi tub in our room. The tub looked as if it needed cleaning (jets were pretty grimy looking), so we sprayed it with some cleaner we bought and ran the jets for a while. After some scrubbing, it was worth it, because it was great. Unfortunately, that... More

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HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Felicia C, Thank you for your comments regarding your recent stay with us. Providing excellent customer service is our goal and we apologize for the experience you had with your guest room. We have addressed the cleanliness issue & customer service experience with our staff. We will be working closely with the housekeeping department to ensure the cleaning procedures... More

Thicket, Texas
Senior Contributor
42 reviews 42 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 10, 2014

We were told by the manager that our rooms would be ready upon arrival. At 5:00 p.m.they are still not ready. I will never stay here again. I would advise the same. The desk clerks seem unconcerned. Other groups walked right in at got a room.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear TexasHunter270, Thank you for your review regarding your experience. We are glad you like our convenient location. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that similar incidents won't happen again. We appreciate... More

Cypress, Texas
1 review
5 of 5 stars Reviewed November 1, 2013

I'll give it 7 stars out of 5! We travel to Tyler to see our daughter (at college) several times during the year and at times are joined by Gramma & Grampa too. Quite honestly there are several hotels to choose from on the south loop area....some good....some so-so....some just nasty. For me (the dad) - AC, big TV, hot... More

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HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear 12Barney, Thank you so much for your feedback regarding your most recent stay with us! We are so glad to hear that you and your wife enjoyed your stay with us and we will be sure to pass on the comments to each department. We strive to provide the best stay and experience for each guest and definitely recommend... More

Dallas, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 31, 2013

We were greeted upon entry, checked in quickly, and told about a discount on meals at the Texas Roadhouse right up the street. The room was large, clean, and cold, which is perfect in steamy Texas heat. It was so cold that we even had to turn the AC down! Not only were these things good and welcoming, but there... More

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HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear DTPegasus, Thank you so much for your comments regarding your most recent stay with us and for choosing the Holiday Inn Express South! We are so pleased to know that you thoroughly enjoyed your stay including the plentiful options at breakfast, guest rooms, and the quick check-in. We strive to be sure that each guest has the best experience... More

Contributor
19 reviews 19 reviews
5 hotel reviews
5 of 5 stars Reviewed October 4, 2013 via mobile

It is one if better and brighter holiday inns. Rooms are HI quality and they are clean. Breakfast isn't greatest one but....it is HI. Location is OK, nice pool, exercise room and sauna. I was happy to stay and would recommend this ace to anyone. In the end of the day...it's Tyler, TX and this is one of the better... More

Was this review helpful? Yes
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear road_warrior_1970, Thank you so much for your comments regarding your most recent stay with us! We are so pleased to know that you enjoyed your stay with us! Our IHG Owner & General Manager conference is at the end of this month and they should be rolling out a few new breakfast items at the conference, so be on... More

Tyler, Texas
1 review
4 of 5 stars Reviewed October 1, 2013

I have stayed at this Holiday many times in the past and have not had anything but good service. This time however wasn't so good. What I learned was I really needed to verify that notes were put on my reservation as I was assured they would be. I requested a first floor room if possible, the person taking the... More

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HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Lawrence D, Thank you for your comments regarding your recent stay with us! We are disappointed to know that you didn't experience the great customer service you are accustomed to receiving on this past stay. Please be assured that we do take every guests' request seriously and do our absolute best to accommodate each and every request our guests... More

Shreveport, Louisiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 25, 2013

I LOVE this hotel! I can not praise it enough! great rooms, food, pool, and staff. Its the only place I sleep when in Tyler! The indoor pool is the very best part. You can have fun all day and not even leave the hotel, which can be pretty wonderful if its raining and you planned to go to the... More

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HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear lovehazeltraveling, Thank you so much for your feedback regarding your most recent stay! We are so glad to know that you enjoyed your stay and the indoor pool! We love the fact that our guests can have a fun "staycation" year-round without even leaving the hotel! Thanks again for your comments and we hope to see you soon! More

1 review
5 of 5 stars Reviewed September 22, 2013 via mobile

Very nice hotel. Very comfortable. Good location. Great staff. Ashley was extra helpful the morning of my checkout. She was a tremendous help to my family and I. Couldn't be more thankful for all of her service and the outstanding help she provided.

Was this review helpful? Yes
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Jwood914, Thank you for your comments regarding your most recent stay with us! We are so glad to know that you enjoyed your stay and location was great for your trip! Ashley is a great asset to our team & we will be sure to pass on the compliments. Again, thank you for your feedback and we look forward... More

Pflugerville, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

We had to go to Tyler for a funeral. It was a nice room, great bed, clean, and a pretty good breakfast. The wifi was really weak in our room. The only real annoying thing was getting in and out of the hotel. There is a median in the road and you cannot turn left to get in the hotel.... More

Was this review helpful? Yes
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Would_Rather_Be_Home, Thank you for your most recent review! We are sad to hear the reason for your travels, but are happy to know that you enjoyed the breakfast and amenities our hotel offers. Thank you for letting us know about the experience you encountered with the Wi-Fi. We apologize for any inconvenience this may have caused you and please... More

Aliso Viejo, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 30, 2013

Greeted with smiles and a special welcome water and snack. Great hot breakfast with lots of variety and clean rooms. I certainly appreciated the biscuits with gravy, eggs and bacon. I forgot my shaver and they provided a complimentary one for me.

Was this review helpful? Yes 1
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear john29079, Thank you for your review regarding your recent stay with us! We are so happy to know that you enjoyed the variety of options for breakfast & the items you mentioned definitely seem to be a favorite for our guests! We understand when traveling, a hotel is your "home away from home", so we are happy to provide... More

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Additional Information about Holiday Inn Express & Suites Tyler South

Also Known As:
Holiday Inn Express And Suites Tyler South
Holiday Inn Express & Suites Tyler South Hotel Tyler
Holiday Inn Express & Suites Tyler South Hotel
Tyler Holiday Inn
Address: 2421 E SE Loop 323, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Tyler
#11 Business Hotel in Tyler
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Tyler South 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Tyler South.Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport and downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.Leisure guests will find that our East Texas hotel near Tyler State Park and the Discovery Science Place is the perfect place to stay. Less than five miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens.Convenient for business travelers, our premier lodging is near corporate offices such as Sandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located two miles from our Tyler accommodations. Tyler Junior College, Trinity Mother Francis and East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless and wired Internet access for your convenience.While lodging in Tyler, Texas, be sure to enjoy our smoke-free hotel's choice amenities. We have a complimentary hot breakfast bar and an indoor pool with a whirlpool and sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store and newsstand, a shoe-shine station and self-laundry services. We hope you will stay at our award winning property during your vacation. ... more   less 
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