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Holiday Inn Express & Suites Tyler South

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2421 E SE Loop 323, Tyler, TX 75701
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1 room 1 guest
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Holiday Inn Express & Suites Tyler South
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102 Reviews from our TripAdvisor Community

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Traveler rating
    60
    23
    7
    7
    5
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30
11
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a good version of the typical Holiday Inn Express. Clean, free express breakfast, looks like all other HIE. More recently renovated. We were happy. Indoor pool great for cold weather. We were all a little disappointed that the breakfast did not have any bacon this time. We don't have it at home often, so my kids look forward... More 

Was this review helpful? Yes
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you so much for your 5 star review of our hotel! We are very pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Wichita Falls, Texas
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is nice looking from the outside, but room had a smell. I don't complain much but we used a can of disinfectant spray that was scented and it didn't do any good. The pool turned my wife and daughters hair green and I went to talk to management and they deny, deny, deny and it was frustrating. I don't... More 

Was this review helpful? Yes
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you for taking the time to give feedback from your recent stay with us! We are disappointed & sincerely apologize for the experience you received during your stay. Please know that we have taken your comments and have addressed them with the appropriate department. We would love the opportunity to discuss your stay further with you - please do... More 

Lubbock, Texas
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to Tyler, Tx to visit a relative for a night. He put us up in this hotel. It was a very nice room. I was impressed with the 2 pillow options-one soft and one firm. I also liked that it had a microwave and fridge. The free breakfast was great as well. There were lots of options-pancakes,cereal,muffins,eggs, bacon... More 

Was this review helpful? Yes
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear candjlindsey, Thank you for your comments regarding your recent stay! We are so thrilled to know that you enjoyed your stay with us and will be sure to pass on the compliments to our team! We hope you will stay with us again the next time you and your family visit Tyler, Texas! More 

Hot Springs, Arkansas
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is one of the First Hotels to ever Call to offer an upgrade. The front desk was exceptional service. The rooms were nice, clean and well appointed. the TV was a bit small to todays standard but I was on business so who has time for TV anyway.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear ARWanderer, Thank you for taking the time to give us feedback from your recent stay with us! We love receiving feedback from our guests and are glad to hear that you enjoyed your stay from the complimentary upgrade to exceptional customer service! We will be sure to share your comments with our team! Thank you again for your review... More 

Tyler, Texas
1 review
5 of 5 stars Reviewed April 30, 2015

Our son attends UT Tyler, which is just down the road from the hotel, so it is super conveniently located. We have stayed here numerous of times and it is always a great stay! Emily, at the front desk was so friendly and helpful and to our surprise we were upgraded to a Presidential Suite! The room was amazing! Definitely... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear MaryAlice2015, Thank you for choosing the Holiday Inn Express South & for taking the time to give us a review regarding your most recent stay with us! We appreciate your feedback! We are so glad to hear that you enjoyed your stay and our location worked out perfectly for you! Emily is great asset to our front desk team,... More 

Humble, Texas
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

I stayed at this hotel for a business trip to Tyler in April. The front desk gentleman was very nice and helpful. The room was upgraded to a suite, which was really spacious. Room was up to date, with very modern décor. The bathroom in this hotel seemed a little bit small though, but it worked well. I would definitely... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Sean B, Thank you for choosing the Holiday Inn Express South & we appreciate your feedback regarding your recent stay with us! We are thrilled to hear that you enjoyed your stay with us & the new décor. Thank you again & we will look forward to your next stay with us! More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 6, 2015

I had to wait 45 minutes for a room because the printer was out. These things do happen but the girl at the front desk (Cheyenne) was very rude, unapologetic for the wait, rolled her eyes and stated " This is a terrible way to start my weekend".... What about my weekend?! And professionalism? Not a good first impression.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Kelli8829, Thank you for taking the time to give us feedback regarding your stay with us this weekend! Providing excellent customer service to our guests & ensuring they enjoy their overall stay with us is our top priority, so we are sincerely disappointed to hear about your experience. Please know that we take all comments seriously and they will... More 

1 review
2 of 5 stars Reviewed March 5, 2015 via mobile

My company had spent over a thousand dollars at this hotel only for our director to be charged $5 plus tax for a cinnamon bun, there were no signs saying what they charge for and then when they charged him they removed the breakfast. This hotel must really need the money!!

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Johnthorold, Thank you for your comments regarding your recent stay with us! With our Holiday Inn Express South, we do offer a full continental breakfast that is complimentary to all of our overnight guests. We apologize for any confusion during your stay and again, thank you for your review. More 

Frisco, texas
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed February 4, 2015

Nice clean, well kept hotel to stay at. Close to the University area; but a little far from the Tyler State Park that we had intended to hike in. However, this was not a drawback, as we took some back roads to get to the State Park, which was very pleasant. Also, this place is not far from downtown Tyler... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear alikarim, Thank you for your comments regarding your recent stay with us! We appreciate your comments and are glad to hear you enjoyed the local attractions! Tyler State Park is a beautiful park to visit and has several options to keep our guests entertained. Thank you for choosing the Holiday Inn Express South & we will look forward to... More 

Stephenville, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 24, 2015

We have been at a number of conferences lately in Dallas & San Antonio. We stayed at upscale hotels, and they were fine. This week, we stayed at this Holiday Inn, and I came away impressed and happy. The decor was...hotel decor. What can I say? But the rooms were equipped with microwave, coffeemaker, mini fridge, and a DVD player.... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear CindiMc, Thank you for taking the time out of your busy schedule to give us feedback on your recent stay! We love it when our guests give us comments and are glad to hear that you enjoyed your stay! We will pass on the suggestions with the bagels and toast to the appropriate department and we apologize for the... More 

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