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All 34 Tyler hotels

Holiday Inn Express & Suites Tyler South

2.5 of 5 Hotel   |   2421 E SE Loop 323, Tyler, TX 75701
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Ranked #12 of 34 Hotels in Tyler
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
chext57 Lumberton,Texas
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90 reviews from our community

Traveler rating
    54
    20
    7
    4
    5
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26
9
9
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lumberton,Texas
Top Contributor
76 reviews 76 reviews
28 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights while visiting family in Tyler. The location is quiet and there is ample parking. The grounds around the hotel are pretty with neat and well kept landscaping. The staff at this location are all very nice and willing to help in any way they can. The lady keeping the breakfast buffet neat and fresh... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear chext57, Thank you for choosing the Holiday Inn Express South for your most recent stay in Tyler & we appreciate you giving us comments on your stay! We are glad to hear that you experience great customer service with the nice & helpful staff -- providing excellent customer service is one of our top goals! We apologize about the... More 

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed November 10, 2014

I stayed at the Holiday Inn Express while in town for business, the hotel was clean but could use some maintenance. Some of the wall paper in my room was peeling and the tub needed to be recaulked. However, the staff was really friendly and helped me fee comfortable.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Javier J, Thank you for your feedback regarding your most recent stay with us! We appreciate the comments and our Chief Engineer has been made aware of the issues found in your guest room. Thank you again for your comments & we hope to see you on your next trip to Tyler! More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 3, 2014

The hotel is literally in the middle of everything. There are plenty of places to shop and eat within one mile of this location. The staff was very accommodating and friendly. This was one of the best stays at s holiday inn I've had.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Jeff G, Thank you for your comments regarding your stay with us and we appreciate your feedback! We are glad to hear that you enjoyed your stay and we will be sure to pass on the compliments to the appropriate departments. It is one of our top priorities to ensure all guests enjoy their stay and receive excellent customer... More 

Winfield, Kansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 27, 2014

I was checked into a room on the top floor that appeared to be rarely used. It was filthy. The floors hadn't been vacuumed with litter on them, the bed had a big stain on the sheets that appeared to be someone had wiped their hands after working on their car. The bathroom vanity had whiskers left on it an... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear bradngayle, Thank you for taking the time to give feedback from your recent stay with us! We are disappointed & sincerely apologize for the experience you received during your stay as this is not the experience our guests are accustomed to receiving from our hotel. Please know that we have taken your comments and have addressed them with the... More 

Lake Jackson, Texas
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2014

All that I expect from a Holiday Inn. Had a burned out bulb that the front desk got fixed immediately. Breakfast was good. Location was great. Price was a little high compared to others in the area, we may go further out to get a better price next time. I would stay in again.

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear EdAmyZD, Thank you for your feedback regarding your most recent stay with us! We appreciate you choosing the Holiday Inn Express South and are glad to hear that you enjoyed your stay! We will be sure to pass on the compliments to the appropriate departments. We look forward to seeing you on your next trip to Tyler! More 

San Martin, California, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 6, 2014

I am an IHG member and this the worst that I have stayed in. We were SO happy to be "upgraded" to the Presidential suite. Well, the jacuzzi tub had huge patches in the bottom of the to pub, the toilet rocked back and forth and we could close the door to the bathroom because the door handle was about... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Brenda W, Thank you for your feedback from your recent stay with us! We sincerely apologize for the experience you had on your most recent stay with us. We do try to give complimentary upgrades to all of our IHG Rewards Members as often as we can to our suites. Please rest assured that we have addressed the issues... More 

Texas
Top Contributor
82 reviews 82 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 30, 2014

We stayed 2 nights. One with points and one with a state rate. They gave us fair warning that it would be a packed weekend. Since we didn't make both night reservations at the same time we were told upfront as well that we would have to change rooms. I appreciate the heads up in advance. The place is clean... More 

Was this review helpful? Yes
TylerHotelSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear texan9, Thank you for your comments regarding your most recent stay with us! We appreciate the comments & will be sure to communicate them to the appropriate departments. We are glad to hear that you enjoyed your stay especially on the busy weekend - the weekends tend to be pretty busy in Tyler! Thank you again for taking the... More 

Baton Rouge, Louisiana
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2014

Clean, comfortable, large rooms with refrigerator, microwave, hot exceptional breakfast choices, indoor pool, and workout room. Free wifi and fresh linens. Hot breakfast includes hot cinnamon rooks every morning, a choice of pork or turkey sausage, pancakes, egg omelet, boiled eggs, whole or chocolate milk, Quaker oatmeal, various cereals, juices, coffees, teas, fresh fruit, hot biscuits, walnuts and dried sweet... More 

Was this review helpful? Yes
CourtyardTylerSales, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear Dr. Cheryl M, Thank you for your feedback regarding your recent stay with us! We are thrilled to hear that enjoyed your overall experience with our amenities! The breakfast & variety of options and then our large indoor pool are a few of our favorite amenities when it comes to Holiday Inn Express - we're glad you thought the... More 

Fort Worth, Texas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 1, 2014

Upon checking in on Friday evening, went to take a shower and there was long black hairs in the bathtub and on the floor by bathtub!!! So needless to say I told the desk clerk Saturday morning about the dirty bathroom, assuming it would be very clean when we returned on Saturday evening and NO it was not!!! I spoke... More 

Was this review helpful? Yes 1
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear JamieCresson_Texas, Thank you for taking time to give us a review from your recent stay with us! We appreciate the feedback and are disappointed to know your stay was not up to the expectations you are accustomed to receiving from a Holiday Inn Express property. As a former employee of a Holiday Inn property, you know how seriously reviews... More 

Upstate NY
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 31, 2014

My husband and I stayed for a week during a national tournament. When we arrived at 11:30pm the front entry was closed for renovations. We went in a side entry and were on to our room quickly. Our first two night were in a room with jacuzzi. The room was nice, but we moved to the executive suit with a... More 

Was this review helpful? Yes 1
HolidayInnExpTyler, Director of Sales at Holiday Inn Express & Suites Tyler South, responded to this review

Dear TurquoiSea, Thank you for your feedback regarding your stay with us in May! We appreciate the feedback & are glad to hear that you had a great stay! We will be sure to pass on your compliments to appropriate departments and appreciate your patience with us while we were under going remodeling to better the hotel for our guests.... More 

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Additional Information about Holiday Inn Express & Suites Tyler South

Address: 2421 E SE Loop 323, Tyler, TX 75701
Phone Number:
Location: United States > Texas > Tyler
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Tyler South 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express & Suites Tyler South Hotel Tyler
Holiday Inn Express And Suites Tyler South
Tyler Holiday Inn
Hotel Style:
#10 Business Hotel in Tyler

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