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Hampton Inn & Suites Trophy Club

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525 Plaza Dr, Trophy Club, TX
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Hampton Inn & Suites Trophy Club
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279 Reviews from our TripAdvisor Community

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Traveler rating
    241
    29
    5
    3
    1
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88
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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There are newer reviews for Hampton Inn & Suites Trophy Club
See the most recent reviews
Clinton Township, Michigan, United States
1 review
5 of 5 stars Reviewed August 13, 2014

Our stay at your hotel was great. The hotel was well maintained and the room was very clean and updated. Tonya at the front desk was awesome. She was professional, very friendly and extremely helpful. Just the kind of person you would like to deal with. Would recommend this hotel to everybody.

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. It is also great to hear your sincere sentiments about our 5 STAR teammate, Tonya. We agree that she is one of a kind and a major asset to our team! If we may be of any... More 

1 review
5 of 5 stars Reviewed August 13, 2014

We didn't know what to expect and were pleasantly surprised! The front desk receptionist Tonya was exceptionally friendly and helpful. She made our stay very enjoyable. Our room was very clean and we were impressed with our overall stay. Would recommend this hotel.

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

Thank You for the Phenomenal 5 Star Review. I am proudly sharing this with our ladies and gentlemen who I am so fortunate to have on our special team. Providing genuine care for our guests is truly our highest mission and as well as being empowered to create unique and memorable experiences. We so fortunate to have such a passionate... More 

Dallas
1 review
5 of 5 stars Reviewed August 10, 2014

Tonya at the front reception was amazing! So friendly, helpful, and hospitable. Grateful for her service and attitude! We had a large group in town for wedding and she was just great with all of our accommodations.

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

WOW! 5 STARS! Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. It is also great to hear your sincere sentiments about our 5 STAR, Tonya. We agree that she is one of a kind and a major asset to our team! Congratulations to the wedding... More 

Houston, United States
1 review
5 of 5 stars Reviewed August 10, 2014

The front desk person welcomed us with a warm smile, offered us fresh coffee, and baked us fresh cookies (and delivered them to our room). Hampton's policy is to bake cookies during the week, not weekends!

Review collected in partnership with Hampton

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

Thank you so much for the kind words in your recent review. We definitely pride ourselves in providing the best service to our guests, so we very much appreciate you pointing that out as a highlight of your stay. We are so happy to hear that you were able to experience a few of the hotel's amenities; especially the warm... More 

1 review
5 of 5 stars Reviewed August 9, 2014 via mobile

The staff here is awesome but specifically Tonya at the front desk was amazing. Made my wife and I feel right at home from the moment we walked in. She informed us about amenities available and made sure we were taken care of. The room was very clean and the location is perfect for attending events at the club. Would... More 

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

Your kind comments are very much appreciated. We are happy to hear that you enjoyed your time with us during your recent stay. It is also great to hear your sincere sentiments about our 5 STAR, Tonya. We agree that she is one of a kind and a major asset to our team! If we may be of any assistance... More 

Caracas, Venezuela
1 review
4 of 5 stars Reviewed August 7, 2014

I had a wonderful experience during my stay. A Comfortable room, always clean and spaceful. I really appreciate Tonya's attention at the front desk. She was really kind and helped a lot with my transportation to airport at 3am!. I strongly recommend the hotel and its service

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

Thank you for your observations and the outstanding review! We are delighted that you enjoyed the great service of our Ladies and Gentlemen and found the Hampton Inn & Suites comfortable. We make every effort to ensure a positive stay for each guest and I'm glad you noticed. Please come visit us again very soon. More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed July 31, 2014

I enjoyed my experience at this hotel over the 4th of July weekend. The room was always kept neat and clean, and the white bedding was wonderful! Breakfast was great also. My favorite experience was with Tonya at the front desk. She was very friendly, informative and always cheerful. She remembered my name and made me feel very welcomed. You... More 

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

Thank you very much for taking the time to complete a 5 STAR Tripadvisor review. We really appreciate your comments and are very happy to hear that you enjoyed your experience with us. Our staff makes every effort to ensure a memorable stay for each guest and I will share with Tonya your sincere compliments. We are very fortunate to... More 

Abilene, United States
1 review
5 of 5 stars Reviewed July 31, 2014

My fiancé and myself travel to the Grapevine, Tx area twice a month to train with a Triathlon Club and this facility is like a second home. The room was clean no problems with noise and the staff went out of their way to make your stay a pleasurable experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

On behalf of the Hampton Inn & Suites Trophy Club staff, thank you for sharing your impressions from your recent visit. I am so happy to hear that our staff exceeded your family's expectations and you enjoyed your stay with us. We sincerely appreciate the 5 STARS! Thanks again and we will see you on your next trip to the... More 

1 review
5 of 5 stars Reviewed July 28, 2014

This hotel provided an excellent stay. The facility was in great condition, the room was comfortable, clean and roomy and the service was outstanding. The location was easy to find and was very close to everywhere we needed to go.

Review collected in partnership with Hampton

Was this review helpful? Yes
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

On behalf of the Hampton Inn & Suites Trophy Club staff, thank you so much for your kind review. I am so glad you had a comfortable stay during your trip. Our staff makes every effort to ensure a memorable stay for each guest. Thanks again and we look forward to seeing you again next time you're in town. More 

Kansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

I loved the stay here. I would come back in a heartbeat. It hotel was clean and clean smelling. The room was a good size and the bathroom was nice. All white bedding and it was comfortable. If you have an electric car, they have hookups. The front desk staff was very nice. The only thing I have to complain... More 

Was this review helpful? Yes 1
Herman W, Guest Experience Manager at Hampton Inn & Suites Trophy Club, responded to this review

WONDERFUL! Great way to describe your stay. I'm glad that you enjoyed your experience and we look forward to your return. Hopefully we will be adding more variety to our breakfast menu to satisfy your taste. Again, we sincerely appreciate the feedback! More 

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